Lakeside funeral home was an excellent option to do a tribute to my son and said our goodbye. This was a hard process for the family but they were so compassionate, professional and were there to the last minute for us and made the experience smooth. The staff is amazing starting with the Directors and I want to said special thank you to Maria she made us feel that we matter and loved.is not a business they feel our pain, and they will comfort you and they will accommodate all your needs. Thank you Lakeside Funeral home.
Lakeside is now a part of the Edwards family. From day one when first referred, we were comforted with warm sincere words about my mom Gloria Edwards, it was as if they also lost their mother.We were guided on every step what to do and how they would take care of each part of the funeral. WOW, I was very impressed beyond words as I observed how careful they were in doing their part. Their words of comfort to the family and friends in the church and at the graveside was very uplifting. I still have family and friends commenting on this.On behalf of the Edwards family and friends, may God grant you the Grace and Wisdom to continue your work accordingly. May you both be forever Blessed and Highly Favored.
Lakeside and their staff were amazing. The facility is beautiful. The young lady who met with us not only accommodating and professional but extremely helpful during our family’s time of need. I can’t say it enough, Thank you.
Incredibly compassionate, Profesional, kind and understanding. Efficient, affordable and most importantly they answer the phone anytime day or night. No answering service. Oh and very easy to speak to. Thank you for making this as seamless and comfortable as possible.
A professional and caring place. My mother passed away and the funeral went out of their way to provide excellent service during a very difficult time. The ceremony was beautiful and everything was done to perfection and care. The Director and staff made sure that everything went well not only at funeral but also at the cemetery, they stayed the whole time of the burial to make sure everything went well. The staff communicates with you at all times keeping you always informed. I’m so grateful I found them and my grieving family appreciated it all their work. I strongly recommend Lakeside Funeral Home, a wonderful and caring place.
We cannot express how wonderful, caring. loving and amazing the Lakeside family was to our family. We were unsure of our plans for our loved one Robert Hamilton) and they guided us EVERY step of the way from beginning to end, they called, emailed, followed up and truly made us feel at ease and comforted during a difficult time, all with professionalism and care for our entire family. Absolutely recommend them and if we could give 10 stars we would. Thank You again!
We lost a brother, a friend, a father, an Uncle on Christmas Day 2020.With the pain of losing a family member, we were confused as to whom to call. A friend referred us to Lakeside Funeral Home. Immediately they took control with a compassionate, caring and comforting attitude to the family. Explaining the process. Things went as smoothly as could we could ever imagine. We were kept abreast on a continuous basis. The preperation of his body for burial was first class. We will highly recommend the staff and Lakeside Funeral Home and Cremation Care for all your funeral needs.
I never planned a funeral before. They were amazing. They helped me out with everything. There wasnt a question that they couldnt answer. I would recommend them 100 times over. My dad passed away over a month ago and people are still telling me how much of a wonderful job I did with his arrangements. I owe it all to Shama and her staff.Thank you guys again
The staff at Lakeside Funeral Home was so passionate soand caring. My siblings and I Loss our beloved mother twomonths ago. The service we received was top- notch.They made sure we understood the whole process ofthe service that was planned for our mother. I felt verysafe and trusted with each decision that was made.Losing our mother was beyond painful. In the eventthat we have to go through a loss again. I woulddefinitely trust the team at Lakeside Cremationand Funeral Service.Thank you for your top- notch service,Karja-Marie Johnson
Ms. Sharma and the team were professional, patient and efficient. From start to finish we felt understood and supported. They were always available to answer questions, and accommodated every request to make our memorial service come together the way we envisioned it. The process was as easy and smooth as it could be under the circumstances, and the vendor recommendations made by the team were all great.Thank you so much for your efforts to comfort my family and care for my mother Vivalyn.
Ms. Shama the funeral home director made my planning of the funeral for my father very easy. If it wasn’t for her and her team this funeral would of been very stressful with the start of grey hairs on my head. I high recommend this funeral home, Thank you Ms. Shama 😁
The services provided by Lakeside Funeral Home are superb! Ms. Shama is equal parts empathetic and efficient! Her husband and Maria complete this small but powerful team. Take the time to supply sufficient pictures of your loved one so that Ms. Shama can create a take your breath away video which will play at the service. Choose Lakeside and you will not be disappointed. The homegoing service for your loved one will be more than you could imagine!
Kilson and Shama Rhoden are wonderful people who care deeply for the families they serve. It is always a pleasure to work with them. May God continue to bless them and their family.
Excellent service, exceptional value!. Our family suffered a lost of our dear aunt who pass away of natural causes during the pandemic. It was very important that our loves ones around the world in different countries were able to view her body and speak through zoom meeting during the home going service. I was very please with professionalsim and compassion through our time of grief.
I was not from this area when my husband passed away. I was relieved and more than pleased with the professional care, concern, and comfort I received from Shama the owner, and Maria her assistant. They are so kind. It certainly made this difficult journey so much more memorable. I would never hesitate to recommend them.
My grandmother passed suddenly. It was very hard on my family. Lakeside provided so much comfort and clarity in such a very difficult time. They were compassionate through the whole process. Shama even spoke at the viewing which was very touching. The ability to livestream to my family overseas was an amazing benefit provided by Lakeside! I spoke to them the day she passed, and they informed me every step of the way. They were in constant communication with the church. It all went very smoothly. Despite the circumstances of having to use their services, we are forever grateful to Lakeside for their care and compassion.
My father, Dan Williams, passed unexpectedly in early March. I live three hours away and my mother had to make the decision on her own on where my father would be taken.After I made the three hour trip to Lake Worth, I immediately called and spoke to Shama. She assured me that she would handle everything and would provide dignity and care for my father.Shama and her assistant, Maria, did just as they stated. They handled all of the business aspects and allowed us the opportunity to focus on the greiving.We received timely emails and phone calls on any updates. They handled all communication with the Medical Examiner. Ordered the death certificates, notified Social Security.My father was a Veteran of the Viet Nam war. They scheduled and handled all of the details for my fathers Military Honor Service.Several weeks later, I received an email from Shama just to check up on how my mother was doing.They handled everything with grace, compassion and absolute professionalism.They are the best of the best. I cant say enough about this organization. I highly recommend Lakeside Memorial Chapel to anyone.With respect,Daniel WilliamsLakeland, Florida
I can not thank enough Ms. Shama and the whole staff. They was so loving and caring. I could not have chosen a better place for my grandbaby. Ms. Shama listen to what we wanted and delivered. They put so much time and effort into it. They decorated everything so beautifully for our little angel and even read a beautiful speech before the release of the balloons. I will forever be grateful. 💗💗💗
Excellent service and professionalism! The owners provided our family comfort and support during the most difficult times of our lives. Beautiful ceremony, they really paid attention to all the details. Our mom is now resting in peace and they even after the ceremony they kept constant contact with us to provide emotional support. Thank you very much for all you have done!!! God Bless !
Overall Im please with the services they provide for my grandma.The director is super sweet and caring. Even after my grandma passing, she contiuned calling the family to check on them. Highly recommend.
I can’t express how compassionate, professional, and caring Shama and her staff were during this tough time for my family. Losing my father to cancer, during this pandemic, was already hard enough. She helped my mom and I out with everything possible and did an amazing job. I would highly recommend Lakeside Funeral Home to anyone who loses a family member or dear friend. You can rest easy knowing your loved one is in good hands with her and her staff. Thank you again for taking such good care of my father while he was in your hands!
We really appreciate your kindness and sympathy. Your words and thoughts mean so much to us. Thank you for making everything so easy for us during this difficult time...I highly recommend Lakeside Funeral.Shama is the most caring and courteous person on Earth🙏
Mrs. Shama is very compassionate she made sure everything was perfect. We had a few bumps in the road with cemetery that I had chosen myself, but when I tell you Mrs. Shama and her staff went above and beyond to make sure everything was prefect for my loved one’s resting day, with decorating, taking the time to be patient with me, with choosing everything for the final day. One of the staff members Maria has such a warm beautiful heart, she is always there to help with anything. Don’t let me forget COVID 19 the Pandemic, all of the staff are taking all the Necessary precautions with being clean, taking temperatures, and providing hand sanitizer etc.
My family and I really appreciates just how thoughtful, caring, compassionate and kind Shama and the entire team at the Lakeside Funeral Home and Cremation Care were towards us. They managed to remain professional yet so gentle and understanding in our most vulnerable and grieving state. We have lost a beautiful soul; a wife, mother, mother-in-law and a friend. The entire process was hassle free so were able to focus more on supporting each other. The service was beautiful and we are just extremely grateful to this funeral home.
I must have called a dozen funeral homes searching for the perfect place to have my father cremated. The minute I spoke with Shanna from Lakeside I knew I had found the perfect place. The genuine compassion and concern they displayed has been unmatched and the attention to detail exceptional. If there was a way to give 100 stars I would. I’m so grateful to have found Lakeside and I am at peace knowing my father’s cremation is being handled with love and care. Thank you again To all the staff at Lakeside funeral home.💕❤️
From the beginning to the end Shama Helped me for everything goes beyond. She helped me makes the terrible time of life easier by helping me go step by step. The first day I found out my husband died I called and spoke to her and she So calm and started explainIng thing so smooth and she will make you comfortable. This Place have a heart a caring place this the place we need especially in a very difficult time.
My father past away February 16 2020. The lakeside funeral home was fantastic. Shama, Cathy and there team made this painful time so much easier. The facility’s are wonderful. They are loving and compassionate. They go the extra mile for you. My family could not have been happier. Thank you for everything!!The Hernandez and Parker family.GOD BLESS YOU!
The service was absolutely beautiful and they are so caring. Losing my father was one of the hardest things things I had to deal with and they made everything great for the service. Also something that was important to me was that they made my father look like he did when he was alive. Highly recommend Lakeside . They are amazing.
One year ago today my family member passed away. I cannot rave highly enough on how kind, respectful and compassionate everyone was here. The funeral director was exemplary with her Patience at a time when life was difficult. She went into detail every question I had asked her I apologize that it took one year to write a review.
[Customer Service]: THIS. This is the winning factor for me! There really arent enough words to describe how much I LOVE and am impressed by the team, the professionalism, and the services provided by Lakeside Funeral Home. The experience from start to finish was one that was filled with compassion, gentleness, patience, understanding, and support. The team really did their best to make you do close to nothing. They were willing to handle everything for you during your most difficult and vulnerable hours. Communication was effective, prompt, and straight forward.[Price Point]: You get the most for what you spend. We had a basic(?) package that included rental casket, chapel space, hearse, transportation, flowers, cremation, etc, and the price for what we got was very reasonable. They also offer add-ons services like video or live streaming services or if you chose to purchase an urn directly from Lakesides website.[Space]: The chapel was pretty big. We were able to fit about 50 people in there while socially distancing. The facilities were also clean and well kept.Overall, We had such a wonderful experience working with Shamas team. They were a delight to work with and I would HIGHLY recommended them.Thank you Shama, Maria, Kilon, Horace, and Exavier for taking care of our dad. =)
My sister-in-law recently passed away and Shama and Patty at Lakeside were fantastic through the whole process. They created a beautiful memory for us to hold on to with the video of pictures and the memorial service. They were extremely attentive through the entire process and so compassionate for my entire family.As hard as this kind of time can be for families, they can be trusted to honor your loved ones memory.Thank you to Shama and Patty!
I would like to thank Shama for her compassion, her kindness and all of her help during the horrific tragic of losing my brother. Thank you to her and Lakeside funeral for helping me with arrangements in a time I could barely think straight. God bless your gift to be able to help others in the way you helped me.
Lakeside Funeral Home is hands down the most professional funeral home Ive ever had the opportunity to work with! Their professionalism and customer oriented service is absolutely exceptional. The Funeral Director Shama R. stood out immediately from all the other funeral homes I had previously contacted. Her attention to detail is unparalleled. Her communication was on point and her genuine empathy and care put us at ease after our very first meeting. They are so accommodating and she provided invaluable, relevant information that helped us during the decision making process for the entire arrangement. The funeral itself was executed flawlessly, from the program which was tastefully and beautifully laid out, to all the directional announcements after the service and at the graveside, we have no complaints whatsoever. Losing our loved one suddenly was very heartbreaking but choosing Lakeside turned out to be a major blessing, 5 stars is simply not enough. You will not be disappointed with this funeral home, your expectations will be met and exceeded. The family is so grateful! Job well done!
She have been so nice and help me a lot, Nice place with a fair price for your love one
Excellent Customer Service and Great attention to details.The staff at Lakeside Memorial were extremely helpful, available and provided all the information we needed to make the recently passing of my Dad much more bearable. We had two services, one in Greenacres and one in Miami to facilitate easy traveling for friends and family, this required much planning and coordination. Lakeside ensured that there were no hitches and everything was on time. I should mention that we are from the Islands, so this was a mighty task.Great care was taken of my Dad, he was neat and presented well. It was truly lovely to see the beautiful coordination of the colors of the wreaths flowers and coffin. The escort services that accompanied the procession did a great job, ensuring our safety and arrival in Miami. All told both services and the graveside rites were done by within 5 hours from 10am 3pm.Way to go Lakeside!!!!. The Blake family and friends salute you.We highly recommend Lakeside for their professionalism, care and attention.
I would like to say that the staff at Lakeside Memorial Chapel did an absolutely amazing job. My brothers home going service was 2 1/2 weeks ago. The service was beautiful and my brother looked like he was never sick a day in his life. Our entire family was very pleased. The set-up and presentation was beautiful. I would highly recommend them to anyone who wants to have a meaningful celebration for their loved one. The staff was very courteous, caring, and undoubtedly professional.
My entire family and I are deeply grateful to how kind, thoughtful, caring, detailed, and compassionate, Shama and the entire team at Lakeside Funeral Home & Cremation Care were towards us when my mother passed away. Shama was extremely coordinating and made the entire process completely stress-free. She handled the entire service with true care and compassion, and was with us for every step of the way. The service was truly personalized and detailed in a way we couldnt even imagine during our time of grief. We can not sing their high praises enough!
Lakeside Funeral Home treats you with such care, compassion, and empathy - as if you were family. The loss of my mother was unexpected and extremely devastating. My siblings and I scrambled to look for a funeral home and I called Lakeside simply because it was in close proximity to my moms house. I have never planned a funeral before and it meant everything to my family to honor her like she deserved. I was greeted over the phone by this extremely warm, patient, professional voice, Shama Rhoden, the funeral director. From the moment we met, she held my hand throughout the funeral planning process and was also a wonderful source of support for me and my siblings. I didnt feel in any way that my experience with Lakeside was transactional. When we had trouble finding a church to perform her ceremony, Shama went out of her way to make it happen. She was always available and extremely prompt in responding to any of our needs. By guiding us through the logistics, she enabled my family to grieve and make the day itself worry-free. Not to mention, my mom looked absolutely elegant and beautiful. She looked more beautiful than she had in years due to failing health. I cried out of joy because she was given the most beautiful simple celebration of life. Even after the funeral day had passed, Shama has since checked in on me and my family by phone at least three times. To me this indicates how much Lakeside is invested in their customers - most places you get an email survey or something impersonal. I will always be grateful for Lakeside Funeral Home. I strongly recommend them to care for your loved one when they pass away. You and your family will be in excellent hands.
I would like to first thank the owner Sharma and her team for their outstanding support and guidance through my families lost. They did a phenomenal job in organizing the funeral arrangements during this COVID-19 pandemic. They are very nice, professional and compassionate. She worked with our price point and made it possible to send my brother off in the best way possible due to the circumstances. Managment is very attentive and has great communication. Their establishment is very clean and welcoming. Over all a great experience and I couldn’t have asked for more. Thank you again to her and her team at Lakeside. I would strongly recommend this place!
We were very touched by your compassion & professionalism you showed towards my family at this sad time. Thank you so much Shama for all your help and Thank you to the staff. The Garza family.
The team was very patient and caring through a difficult time. Great communication.
Words cannot begin to express my deep gratitude for Shama, the owner of Lakeside Funeral Home, as well as her husband Kilon, attendant staff member, Horace and all the other wonderful associates at Lakeside.I recently suffered the sudden loss of my father to whom I was very close. Needless to say it was a traumatic and difficult time for my entire family (in fact, it was the most difficult experience I have ever endured). We would not have made it through this tragedy without the kindness, support, care, love and guidance offered by Shama and the rest of the kind people at Lakeside Funeral Home. Prior to working with Shama, we made the mistake of sending my father to another local funeral home in the area. It was a grave mistake because the service provided by that funeral home was unprofessional and demeaning. My entire family was in extreme distress about leaving our loved one in the care of those people when we came across Lakeside Funeral Home during a Google search. I called and spoke to Shama in length. She did not rush me and listened carefully to all my concerns and questions. She is truly a gift from God and a wonderful woman who is extremely skilled at what she does. She expressed genuine concern, empathy and compassion when I spoke to her about my father and experience with the other funeral home. Although she did not know this, I had made the decision to move my father to her care even before we came off the phone and met in person. My family met with her the following morning and made the official transition. Shama is everything and more you would expect from a funeral director. She is amazing!From our first meeting to the day of the service and burial, Shama was on top of everything. She corresponded with me on a daily basis, was always responsive and made my fathers service befitting for the wonderful man he was. Shama even called and emailed on a regular basis to offer encouraging words of support and check in to see how we were doing. I am detail orientated and expect things to be be done a certain way but Shama exceeded my high expectations with ease. She did everything the way we asked and was helpful in offering suggestions and alternatives without straying from what we envisioned. She absolutely treated my father like he was her own family member.During the viewing, she held my mothers hand and comforted her. She takes a genuine interest in the wellbeing of her clients. Shama has a presence and disposition that puts you at ease during a taxing time. Kilon and Horace were also very kind and gracious to my family and our guests.Burying a loved one is not something anybody wants to do, but if you need a funeral home then Lakeside Funeral Home is the place to go. You will be treated with kindness and compassion and will gain comfort and peace of mind knowing that Shama and her team are caring for your loved one.I will be forever grateful for the service she provided.Thanks Shama for everything you did for me and my family. You went above and beyond in every aspect and you are greatly appreciated.
Lakeside Funeral home is very helpful in time of grief and sorrow. They are all nice people especially Sharma, she helped us from day 1 till the end. The best place in time of our love ones joined God in heaven. We will not be able to make it without their support. I couldn’t thank Sharma enough.. I highly recommend this place. Thank you again for taking care of my mom’s ashes.
As I am very emotional, its my nature, that when just the initial meeting process was completed, Shama had calmed me to such a peaceful level that I felt I was placed in the hands of an angel. I will never forget that feeling as long as I live, she is truly there for you and your family. Thank you P.S. I am still emotional but these are tears of joy !
The compassion, patience, generosity, and everything about our experience with these amazing people was remarkable. As difficult as this whole situation was for us, you made it much easier for us. The anxiety we all had from the unexpected death os pir loved one, was reduced greatly by your kindness and care. Thank you from oir whole hearts; Tabitha, Sherry, and Pat.
The Lakeside staff was wonderful. They treated us like we were family during our difficult time. They were courteous and professional. They made our difficult time so much easier.
Shama and her staff made one of the most difficult moments in my life bearable. She was kind, patient and led us by hand the entire way. My grandmother was beautifully done and the details were spectacular. My first reaction upon entering the wake was happiness because everything was done to perfection. If you want to send your loved one off in grace, elegance and style, please consider Lakeside Memorial Chapel. They provide individual and personal care with a compassionate touch....and it wont break the bank!
Shama was professional and gracious. She assisted with every aspect of the arrangements after my dads passing. She kept in contact with us regarding every detail. She was especially kind to my mom. She was sincere and positive. Thank you for all of your help and your service. We really appreciate it.
The care that they provided for my family and my husband was incredible. In moments like this, they took care of me and help me to walk through the arragements with love. Thank you again for caring
During a very difficult time, Shama and the team at Lakeside helped us, on very short notice, to celebrate your moms legacy in a special way. The pastor they arranged said the most beautiful things. We were overwhelmed with the care and attention given. Everything went so smoothly, we couldnt have asked for more.
In our darkest moment dealing with the death of my brother Lakeside Memorial helped us so much. Shama is a very compassionate professional, and made this difficult situation as easy as possible for us. She and her team are very caring and easy to work with. We were very pleased with how everything turned out.
When such sad events happen to us I don’t think you really know what to do or how to think straight.Shama put us at ease from the first phone call.The Funeral home was welcoming and pleasant not what I was expecting of a funeral home never having dealt with one before.Her vibe was calming and caring.She listened,took her time and made us feel as if we were talking to a old friend.Never having to deal with anything like this and being lost she talked us through everything and explained everything to us, gently guiding us along the way.Always felt that she was there to help.Shama kept us up to date and checked in regularly.Our gratitude can’t be expressed enough for helping us deal with our difficult time in the best possible way.
The best group of professionals to deal with in your time of morning. Very efficient and clean, keeps you up to date and keeps in contact with you during and AFTER the services. Very accommodating and understanding.Love Shama and her respectful staff
My Brother passed away unexpectedly, it has been a really difficult time for the family. Friends and family members came from across the U.S. and overseas to support our family through our time of great grief and loss.I had to plan his funeral within a very short time span.Mrs. Rhonda did an exceptional job with funeral arrangements; taking the necessary steps to coordinate with family members and friends to ensure my brothers funeral arrangements were carried out appropriately.I just want to extend our deepest gratitude to Shama Rhonda at Lakeside Memorial for our arrangements and the level of care and professionalism extended to our family and friends.
I have no doubt to say Shama and her team did an excellent professional service as a great team of service professionals for our dad. It was really a blessing to have Shamas team to take care of our dads funeral needs and services. We felt so much relaxed, peaceful, and comfortable during the entire process. May God bless and continue to use your team to be a blessing for others always!!
The team at Lakeside help ease the pain of a heartbreaking event in my family’s life. Shama and her team came to our side immediately and guided us in making very hard decisions. From the moment we called them about the passing of my mom and up through her funeral, Lakeside was patient, supportive and did a wonderful job giving my mom a very memorable service. They really do care and showed it every day even after my mom service, Shama would still call our family to check up on us, which is kind and so appreciated. Death is never easy but I’m glad I had loving professionals to hold our hands through this difficult time.
What a great service they offer! Kilon is a wonderful understanding person, absolutely no complains. He takes the time for us to understand all the information during such hard times!
Sadly my husband passed away tragically while on vacation in Florida. I picked Lakeside randomly from a list but I was so glad I did. Shama is absolutely outstanding and took care of every single detail. All of our arrangements had to be done long distance from our home in Canada. She was patient, kind, warm, professional and efficient. She even followed up with me afterwards, when everything had been done to see how I was doing and to ask if there was anything else she could do. I would give them an A+ all around.
Shama and staff at Lakeside Memorial were wonderful.Shama went beyond our expectations from the minute we arrive, she treat us like family. Her attention to details, even the smallest one, made our difficult time, a little easier.My family and I cant Thank her enough.We recommend Lakeside Memorial, even on a difficult issue as losing someone you love, at least you know you have the right people.
Shama and Staff were truly wonderful and sincere at my time of losing my Mother. My words cannot express my appreciation for your help during the loss of my mom after a 5 month sickness which left me exhausted and drained. Lakeside Chapel made my experience stress-free and expedited an experience I wasnt looking forward to. They were very professional and reasonable and didnt try to take advantage of me in my time of need. Shama was very kind in helping me in handling this on my own without any other family being local. They were fast in picking up on mom from the hospice and made everything as pleasant as possible in my time of grief. I will be forever grateful. Thank you again 💜💜🦋🦋🙏🏼🙏🏼
I would like to thank Shama and the staff at Lakeside Memorial Chapel for helping us through the passing of my husband, Richard. Shama was considerate and compassionate. She took care of every detail quickly and flawlessly and made our whole family feel at ease. The website for pictures and condolences was a wonderful bonus. I feel so blessed to have chosen Lakeside Memorial Chapel. You will always be in our hearts.
Dear Shama and Staff, words cannot express my sincere appreciation for your help during the loss of my familys loved one. I was touched by your willingness to go above and beyond to make this process during a difficult time very stress free. You were so willing and quick to answer our questions, and offer assistance to be of help beyond your call of duty. Your prompt response and concern for the family will always be remembered. Thanks again on behalf of the friends and family of the late Ebeniah Jones.
Shama Rhoden owner and Funeral director was very professional and caring. Her warm heart and genuine concern for my family was not only comforting but showed her integrity as a person and a professional. The staff was accommodating and polite and there for our every need. We thank Shama and her staff for a job well done.
Words can not express the gratitude for Shama and her staff. She was caring and answered any questions we had, even after the funeral she kept in touch just to remind me of the final things.Many friends and family complimented me how beautiful the service was and I owe it all to Shama.God BlessMinni
The Lakeside Memorial Family are extremely caring and supportive people. They went above and beyond to make a devastating experience a little more bearable for our family. We are so grateful to have found them.
I like to express my gratitude to all personnel of LAKESIDE MEMORIAL CHAPEL, specially to Shama Rhoden, for the excellent way they handled my personal situation. In moments of grief you definitely need personalized, discrete, attentive professionals, for guidance up to the minimal of details. This people know what they do and they care! Thank you!
We would like to extend a very special thank you to lakeside memorial chapel, specifically to Mr and Mrs Rhoden. They made this entire heartbreaking experience bearable, burden free and most of all beautiful! Outstanding service. - Mike HicksIn memory of Petra Hicks - mother, wife, sister, friend
At a very difficult time for our family, Shama and her team of professional caring individuals helped us beyond compare. We endured a heartbreaking and unexpected loss. With never having experienced the planning that goes into a funeral, we needed guidance. Shama walked us through every aspect with respect and ease, she made us comfortable from the moment we walked in. She accommodated our every request including a service with one day notice to allow visiting family to attend. Shama has been in constant contact with us throughout, updating us on even the smallest of details and answering every question along the way. She truly cares about the families and their needs. The facility was warm and inviting and every team member showed the utmost respect and professionalism. Our family will be forever grateful to Shama and everyone at Lakeside Memorial for helping us through a very painful time in our lives. Thank you in the sincerest way possible.
As I sit here and write tearing are falling down my eyes, I just want to start off by saying Lakeside Memorial Chapel is the best, I have never met so many, professional, nice respectful, nice people in my life, They are on point!!!!, Lakeside was very affordable, Compared to anyone else in Palm Beach County, where ever I had a questions about any thing they were there with no questions asked, I will very highly recommend anyone to come here in a time of a loss one, My grandmother passed away on 09/02/15 and we had her funeral on 09/11/2015, The service was very beautiful and the staff had everything set up so beautiful my grandma was very beautiful, I was very impressed,Again I cant thank Lakeside Memorial Chapel Greenacres enough on how such a wonderful job they did and how they treated my family and I, Thank you and may God continue blessing everyone at Lakeside Memorial Greenacres. .Love Brandy Jordan and family
My family and I had spoken to the funeral home director prior to our mother’s death because we knew her death was imminent. We were very impressed with their compassion; so, we had already decided that we were going to use Lakeside Memorial Capel/Greenacres even before her death. Our mother passed awaythe very next day, and from the very beginning we were treated with the utmost professionalism and compassion! We were extremely pleased with the promptness in which our calls/questions were answered. Our mother looked beautiful and the coordination of the funeral service was impeccable!
We received an excellent service, very helpful and Courteous.
This was by far the worst customer service I have ever received in my life. When my 4 month old daughter passed away, we called Lakeside and went with them solely because she passed on the 4th of July at 3am and a lot of funeral homes werent opened or available. When a young unprofessional man arrived, he came to the room in which we were in with my daughter empty handed. There was never an stretcher or cart to put her in. He simply put a sheet over her and carried her down the hall, into the elevator passing many nurses stations and rooms and finally down to the main entrance valet. I felt so confused. He put her in the back seat without being tied to anything. The hospital was located in Hollywood and he drove with her to their location in Lake Worth like that. Once I met with them a few hours later. I was immediately uncomfortable. I did not like the appearance of the box they call a funeral home. The younger woman tried to MAKE me go with their bigger room located a few minutes away that looked like a warehouse. She tried for a while to convince me, after repeatedly telling her I was not satisfied with this funeral home, she sucked her teeth and gave me attitude and went along and said well, you still need to pay. Which was fine besides the added dramatic effect. I had asked another young man where was my daughter and he said shes being refrigerated. Yes she was no longer here, but how disgusting and improper to tell a woman who had just lost her only child shes being refrigerated. The horror I had imagined when I could of simply been told, shes in another room. After I paid the transportation fee, the woman told me okay were done here you can leave I left hurting 10 times over especially that I had to leave my child in their hands while another funeral company picked her up. The next day was her funeral and the position she was in was affected by the position the Lakeside had left her. They never put her in a proper position therefore was leaning her head to the side during her viewing. They were extremely unprofessional, rude, careless and overall horrible. They have made this experience worse.
During one of the most difficult times in our lives, Shama was extremely supportive. We received the best service and follow up at all times. I would highly recommend them.
Shama and the staff at Lakeside were nothing but perfect from the very start. They put all of us at ease with how curtious and professional they were during this difficult time. We had many questions and concerns after the passing of my Grandmother and they were there for the entire family, even late at night.
When my beloved mother died unexpectedly, I had no idea what to do or where to start. I had been fortunate and never had to plan a funeral before. I began googling funeral homes and came across Lakeside Memorial Chapel in Greenacres. There were very positive reviews about the staff and the care that was shown to the family and to the loved one that had passes away. My sister and I made an appointment with Shama the next day. Shama made us feel at ease and walked us through every step of the process. She always made us feel at ease and treated our questions and concerns with compassion and the utmost professionalism. Shama made sure that every wish we had for the service was carried out, from the beautiful casket arrangement to my mothers favorite songs being played. The most touching and memorable part of the service was the picture slide show that they prepared. It was like they had known my mom for years. It was a befitting tribute for my mother who was loved so deeply. If you find yourself in need of a place to treat you, your family, and your loved one who has passed with compassion and care, then I would suggest using Lakeside Memorial Chapel of Greenacres. My family and I will be forever grateful to Shama and the rest of the staff there for the kindness and care that we were shown.
What a great place! So understanding and the gentleman Kilon is just the best!
Shama you are amazing with your support and caring through a very difficult time for all of us...you are the absolutely the best and helped everything turn out as perfect as it could be in dealing with the emotions of all of us.
Let me just start by saying how thoughtful and compassionate that Shama was to myself and my family, the death of a loved one is not an easy thing to deal with and she and her staff guided us though this hard time as if they were part of our family. From the first time meeting to the finish of the ceremony at gravesde there was never a doubt that we chose the right people to take care of us. The quality of the material things needed were second to none and price was well below what was expected, the took care of everything and I could not recommend them more highly.Thank youThe family of James Mattatall
My Aunt Carmen passed away suddenly on October 19th in Fort Lauderdale where she resided. I reside in Canada and wasn’t sure what I was going to do. My aunt’s son, Rudolph, resides in California. I called a member of my aunt’s church to ask for assistance.He recommended Lakeside Memorial Chapeland said he would ask Shama Rhoden to contact me which she did immediately. I explained our situation to her and she assured me that she would do her utmost to assist the family and said that I could call her 24 hours a day. We spoke regularly prior to my departure from Canada to Fort Lauderdale and again upon my arrival in Fort Lauderdale she continued her contact with us. I have nothing but the highest praise for Shama, Kilon and their staff. They were very professional, caring and kind.Thanks to Lakeside Memorial ChapelJackie MaynardMississauga, OntarioCanada
Very sincere, prompt, caring and helpful
Great staff!
I recommend this Funeral Home, they are people with a lot of human warmth, empathy and understanding in the longest moment of my life I felt very comfortable making the hardest decision of my life, the Funeral of my Mother