I was greeted in a friendly manner upon my arrival. The retail space was clean and inviting. My vehicle was in the shop within 20 mins of sign in and completed 30 mins earlier than anticipated. It was returned clean and parked courteously to avoid the rain.
It wasnt bad, I just wish that they communicated that their parts werent in house before I agreed to them changing it out. Had I known parts had to be ordered and I had to wait over an hour for parts to get their I wouldnt have agreed to it due to how hectic my day was. Communication is everything! You cant get time back!
They’re friendly and professional at this shop. The waiting room is comfortable. They were quick to diagnose and fix my TPMS issue. I’d trust them with with any of my car maintenance.
Amazing owners and employees. True to their word ( pricing) and so professional. Great experience. Much better than my normal BIG service center. Thanks so much.
Wow, what an outstanding job done again at Royal Palm Beach Meineke. I had my rear brakes and rotors replaced about a month ago by them and it was a great experience, so when I probably again waited way too long, and the front ones needed replacing, I reached out to them, and Kathleen immediately assisted me, even going so far as to honor a coupon, AND not overcharge me for an extra part I didnt need. As far as I can tell, the service team did a perfect install job, as the brakes feel like Im driving a brand new car. Thanks so much, you guys. Youve got a customer for life!!
How does 10 a.m. appointment today and take my car until about 10:15 because I was there early. Then it took excessively long for oil change way over an power
I do not recommend this place. I went for a high mileage oil change with fluid top off and tire air fill.I did not get the fluids topped off until I pulled back up and requested it after the service was complete. Yes, they did do that for me.They didnt reset my information center to reflect my new oil life. I had to ask them to do that as well after the service was complete.They put green coolant in my reservoir when there was noticbly orange in there. Im sure I will have to fix that problem asap now.They attempted to fill my tires with air, I guess. I saw them with the air compressor nozzle going around my tires but when I checked the pressure when I got home, there was no change from where they were before they put air in my tires I am 10-15 pounds short.The 23 point inspection:Claimed my oil was dark. It was new oil. I havent drove my truck since the last oil change. I only changed it due to shelf life.Overall, I will not be returning to this place. It just didnt seem to meet my expectations. Maybe others have a better experience than I did.
Great fast service. Their head mechanic Juan really knows his stuff and all their employees are friendly and fast. I had a control arm changed in under an hour. Fair prices for quality work.
Very good customer service. Mr. Paul is very professional and has a great skill about automobile. Their service is great,and the price is reasonable. They always take care my car. Thanks PAUL
Kathleen is great to work with. She is very accommodating and professional. The shop is well run and managed. Will come back for sure!
Do not allow these people to work on your vehicle! I repeat do not allow any other technicians to touch your car don’t even go there! On July 13 I went in for a regular oil change less than 48 hours on July 15 my motor was blown! Due to the negligence of the technician not putting oil back in my truck after they drained the oil! Now I am stuck with a truck payment for a truckI can’t drive!! And a $4200 bill for a replacement engine! My job now is to warn every single customer of what type of company this is! Pure negligence! Complete disregard for my property and my well-being!
I took my car in for regular maintenance. I made an appointment and they told me it would be about an hour. It was ready on time and the price was better than other companies I called. I’ll def go again!
Have used this shop multiple times and theyve gone above and beyond every time. Very fair and professional group with great pricing. Will definitely be recommending and using them again
How many places, especially mechanic shops, can make you say Ill be coming back only here! Thats how good their team is. Professional, informative, educated and HONEST! Cant recommend their services enough!
Great job my car now runs then day one!Fast and quick professional service.
Very professional and well educated shop. All repairs were done fast & efficient. I wouldn’t take my car anywhere else!
Kat was very professional. Got me in and out quickly even though I didn’t have an appointment. Very pleased.
Great people who go far for good customers. Great prices too.
Came to Meineke for a 2nd opinion and to price shop on repairs I would need and that I was told by another local auto repair shop I really needed. I’m glad I came here! All I needed were links and not all the other things the other shop was telling me to repair. My noise is gone and I saved over a $1000! Staff was also helpful and friendly! Thanks Meineke you have gained a new customer.
I have become very skeptical over auto repair shops in the past.However, Kathleen at Royal Palm location made this one of my best experiences.❤
Best service in the city! They changed tires on Saturday when Meineke Car Care Center was already closed. Im really grateful to you! Great service. Highly recommend.
The whole experience was seamless, from the appointment to the fix. They did the job right and I didnt have to wait long.
The first time I came here was about a month ago to get a custom exhaust that I bought to be put on the car. The owner and his team did an amazing job putting it on, double checking to make sure there was no exhaust leaks afterwards and took good care of the car.Today I had dropped off my car to do an alignment, new wheels and tires. Its 2 days before Christmas and at the end of the day they still made it possible to put everything on and not have to come back another day(which wouldnt be a problem at all). The price is fair and once again the mechanics and staff have been very respectful, nice and knowledgeable. Id recommend anyone with car issues or new parts to be installed to come here!
I received top notch service . They took their time and made sure the exhaust was fixed properly . All the staff was friendly and professional.
Excellent service by a professional and friendly team. They make you feel welcome and answer any questions you have quickly and efficiently. Booked my car in last week for brakes and rotors, front and back. Work was completed promptly and pricing was good. I would strongly recommend this Meineke to anybody.
I have friends who liie the way they treat there Customers
I have used this location on several occasions and was very happy with the quality, price, value and professionalism. The first time I went in was for an oil change. The price was great and the gave me back my car in a timely fashion and let me know that I would need to attend to my brakes soon. I took my car back to them and got new rotors and brakes and was very pleased with the price and service. Much more reasonable than taking the car into the dealer and more timely. Recently I took my car in for an alignment and they did a great job. They are friendly, professional and honest. I would not hesitate to recommend them to anyone. Thanks Guys!
Had me in and out in under an hour and for a fair price. I will be returning.
Best service! Replaced tires very quickly. Friendly team. Highly recommend.
Great place! Thank you for helping me out with my battery issue!
The guy there was super nice. He helped me and plugged my tire just as they were closing. He didnt have to do that
Honest,fair price just overall good service
I wanted hours on my tires and instead of offering a best solution when my bolts were stuck the staff told 3 hours later a solution after watching me stuck figuring out a way
They are the best. Super nice people and they do great work!
Phone quote 300-600 then when they give written quote it is over 900. The work seems to have been done but communication and general consumer feeling lead to fewer stars and unlikely to return.
Took my car in and the shop was awesome with communication. Loved being able to text as well. My repairs were done within 1 day and my car was super clean when I picked it up. Definitely would recommend! Thanks!
The atmosphere and hospitality at Meineke is amazing. Everyone is very friendly, helpful, and knowledgeable. I came in for what I thought was an electrical problem, and came out with a diagnosis that I hadn’t heard before, but made sense. Paul was very helpful, and I’d recommend him to anyone with car issues. Very nice, anf helpful guy, Thank you Paul!
Fair price for big truck oil change. Quick and double checked. Honest crew.
Great service highly recommend.
Very good customer service!
Quick fast fair service! Always takes care of our cars! A++
Five star rating for five star service! The owners were extremely knowledgeable and helpful and the technicians were very honest and did an excellent job on my civic. Was running like new when returned. Will definitely be back!
Ladies, do NOT bring your vehicle to these dishonest crooks! I regretfully brought my car to them due to a “Check Engine” light. They advised me that I needed a brand new radiator which would cost over $1,000. I told them this didn’t seem right as my radiator is full and isn’t leaking, nor is my car overheating. They charged me for the diagnostic (which they originally stated was free) and I took my car elsewhere for a 2nd opinion.One hour later Good Year advised me that it was simply a faulty thermostat that could be replaced & installed for $226 (parts & labor). Ladies, Meineke (this location) are shady thieves and will try to take advantage of you. Do NOT give them the opportunity! Shady crooks!
When they quote a time it will be done, they are always punctual. Price is cheaper than the competition across the street. Theyve always given honest feedback on whats wrong. They even email photos of the before and after of all work done on my car. Best customer service out of any business Ive dealt with.
The customer care team here at Meinicke has gone beyond my expectations and really just blows my mind with the service that they gave me today I was expecting to pay quite a lot more than I actually had to and the value was just beyond belief! Thank you to Mathew and Kathleen and everybody else there at the meineke team you guys rock!
Awesome shop. Everyone there is friendly and helpful and they ask care about making sure your car is running and driving well.
Real Professional, I’m real please with the job well done
My family and I *only* come here due to there stellar service and knowledge. Everything they do is spot on, professional, and dont at a fantastic value. So far Ive probably been here 6-7 times, and not one of those times has been anything less than absolutely exemplary.
I’ve been here a few times now and always had great service! The front desk person is super kind and they will thoroughly go though a full inspection of your vehicle each and everytime And has even help me out past working hours to assist me with my tires that I didn’t even ask to have checked but went above what was expected. I will always come here whenever I need my car worked it will always be my number 1 choice!
This place is great! I highly recommend them. Local family owned business with Integrity. They have a lot of experience and are honest. I will be back for sure
Always knowledgeable and honest associates at this location!
Fair Prices, Good Team, Work Fast And Reliable.Definitely Will Be Back For Other Services!
Awesome group of people. Went last minute to check my engine light. Thanks for being 👍🏻.
On a scale of 1 to 10 I would rate my service 9
They did an awesome job with my car fixing a loose strut, and did it as quickly as possible. While I was there making me feel like I was the most important person. This was pretty great and they were friendly and professional. 5/5
The customer service at this place is outstanding! The owner stayed open 2 hours past closing to make sure my tire was replaced and during COVID. I will definitely bring all business here!! Right by the DD in Royal Palm behind the gas station!Nice to see an owner on the property and such a great guy really cares about hisCustomers!
Excellent service! Went in for an oil change. The staff is friendly and attentive. The building is very clean and tidy. Oil change was completed in under half an hour and included a free car wash! I will definitely be back guys! 👍🏼😊
You can tell when a business cares about their customers and puts excellence into the work that they do. That is exactly what I experienced firsthand in getting my SUV serviced.
Very honest people and the shop is so clean you could probably eat off the floors. my new go to auto repair shop
They are amazingly perfect!!
Honest, fair and great people to deal with
Under new ownership. Went in for a quick oil change had me out in less than an hour. John Constantine was awesome and the shop was nice and clean. Will be bringing my other vehicles for service as well. Would have never came here before with the old owner. Now that its Meineke Im on board. Thanks guys!!!
Excellent!! Even with the storm, they did my oil change on time. The service was very professional. They gave me the inspection report at the end. It is very useful. I also had a free Car Wash..
This staff here is exceptionally helpful and friendly! They also gave me a fair price on my car repair. Highly recommended facility. Paul is excellent!
Paul and Kat are great people! So nice and so genuine! They help you out no matter what happens. They are super careful with your vehicle and super accommodating while you wait for your car. Also you can’t beat the prices!
Had to stop in due to car troubles. Paul and Kat really helped me out by giving me a great price and got me back up and running again. Thank you guys!Also shout out to Matt who did a great job and got me out of there quickly. Thank you!
I HIGHLY RECOMEND these Highly Skilled & Honest Auto Mechanics .. Very Professional & Their shop is Very clean and organized .. They did work on my wife & daughters cars .. Great Service for a good honest price .. even gave my wife a ride to work after she dropped off her car .. These are my new GO TO auto repair shop !!!
Poor communication, poor service, they over charge.
I would absolutely recommend this shop to anyone looking to get car work done! This store had a very kind and helpful staff with fair pricing. I will definitely be back :)
Good folks. Fair pricing.
Excellent service oil changes all vehicle services and fair
My experience at meinke was great. Very comfortable atmosphere to wait for your vehicle in. Paul and Kathleen are very friendly. Last but not least Andrew the lead mechanic is very professional knows a lot about vehicles. He also doesnt mind explaining what is wrong with the vehicle and what he has to fix and why he has to fix it as well. Good efficient work and if there is an issue with the vehicle after your visit he has no problem taking another look.
I was skeptical at first with this new shop... but dude seriously, they were excellent!●This place is clean and modern.●The staff is super nice & extremely honest. ●They took pictures before and after the work was done and sent a inspection report with it to my phone.☆☆No more thoughts in the back of my head thinking if the mechanic really did the work I was paying for!! ☆☆
Such a pleasant experience. Everyone I dealt with both over the phone and in person were so helpful and nice. Will definitely be returning
Went to meineke today get my oil changed and i got it free because my points paid for it!They at meineke are awesome i am so proud to have there service!ThankuBrought my truck in meineke again. Had water pump issue and another part issue. The problems were all fixed and truck is all fine again! My experience here many times now has been at highest respect as a customer and when there i watch as customers come in and are waited on with so much great customers service from the managers and employees!I continue to recommend this meineke because they get the job done and good timing f the work !Thanks again!
Awesome experience, my truck wouldnt start this guy diagnosed the problem ended up being a simple fuse. Charged me to little in my opinion so I gave him a extra tip .
Im so glad I decided to give this place a try! The staff is so nice and the service was excellent! They seem to always be running specials. Bonus that theres an awesome car wash right next to it! I washed my car right after. Great experience.
Had the best experience at this Meineke, Paul andhis staff are great. Needed the A/C fixed, it was done fast and reasonably priced. So happy to have an honest mechanic in the neighborhood. Will be going to them for all of my automotive needs!
Had an emergency they solved the problem
Got an oil change today. Matt was very honest. I would recommend this facility to anyone. No lectures, just did the job. Very happy with the new owners.
I’ve been in a few times great place to go. They go over and above to help you with your car needs. They also have great financing. Don’t hesitate give them a call.
Took great care of me and my truck. The owner went way above and beyond, you can tell he cares about his customers and his business. I will go out of my way to bring my vehicle here from now onwards and will refer anyone I know as well. I am typically very critical of auto shops and if I could rate it higher than 5 stars I would.
Best Meineke experience yet. This center is run by an honest and integrity driven owner/mechanics going the extra mile for their customers. The free car wash is an awesome plus. Highly recommended!
Went there for diagnostic check up repair. on fuel system to lazy to drop spare a bunch of excuses no diagnoses took all to do nothing Lazy full of excuses worthless took to it a another shop up it was up and running in two hours
Had tire patched
Really nice shop who ever did the remodel in that place is a real craftsman. The employees are great people and they get the job done for you. Plus you get you car wash right after can’t beat that! Real red carpet treatment a must go👍
Kat and Paul are great to deal with very knowledgeable and they offer amazing service!!!! I’m glad I i gave this place a shot!!!! Plus they offer a free car wash with the oil change
Just found this place the other day, and I am so glad I did. It is a family owned business, and honestly as cheesy as it sounds I felt like I was part of the family during my visit. From the moment I walked in I was greeted with a smile, and getting my oil changed was such a quick and easy process. Very good price for a synthetic oil change, and it came with a free car wash from the place next door. The waiting room is clean and has good wi fi, and at no point did I feel pressure to get extra services. Thankfully nothing is wrong with my car at the moment, but if and when that day comes I know where I’m headed.
Honest people, they explain everything in a way I can understand. They took care of me and got me back on the road fast.
I went to the dealer and they told me I need brakes front and back. So I went to meineke to save some money and they did an inspection with pics that showed I sill have 50% life on my brakes. I went in all ready to spend the money and was told it would be a waist. Thanks Kathleen for your honesty! But since I was already their with now extra money, I needed an oil change soon, and they went ahead and took care of me and got a free car wash next door.
Great place friendly quick but thurough got done what i needed & a couple reccomendations that I allready knew about so validated truth.Honest & fair thats worth 5 stars.Ill be going back there again.Especially to see matt so friendly. Thanks guys
Very swift service.
Great costumer experience just won a 50 inch brand new rocky tv! Participated in a costumer raffle and turns out I won. Great people Great service.
Had a issue with a 2002 suburban took it to multiple shops taught I had a bad battery nothing was ever resolved until I brought it here at meineke John and Matt found the issue in a little over an hourGreat service very fast and friendly i highly recommend this shop
They want money obviously 🙄.
Very honest and competitively priced. I found my new trusted shop.
Best customer service and best prices around, Highly recommend this place!
GREAT JOB
Very happy with Meineke in Royal Palm, so nice to see them there,I was very happy with there customer service and they did excellent work,so nice to have a reliable place to go to close to home....