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Christian Serrano - State Farm Insurance Agent
6909 Rowlett Rd #103, Rowlett, TX 75089, United States
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Christian Serrano - State Farm Insurance Agent

Comments
Su
Review №1

Thomas did a great job of explaining the coverages on my home and auto insurance policy. I was able to transfer from the other carrier at a lower rate and better coverage. He was responsive and really prompt and I would definitely recommend him.

Ru
Review №2

Sandra Stubbe made sure I had a great experience! She is very professional and gave me the perfect options for my needs. This office is 100% recommended.

Ch
Review №3

Lisa Shaw has been so helpful to our family over the years. She is patient and kind even when we required “high maintenance.” She knows the product line and has been able to help us get the right coverage at a fair price with a great company. Lisa is the best.

ju
Review №4

Thomas Oleson was the man who gave me my quote and got me going. Very grateful and impressed with how easy it was and for his care for the wellbeing of those he is serving. Grateful to have joined .

Mo
Review №5

Garrett Stanley did a great job helping me move my homeowners and automobile coverages from another carrier. Excellent service and saved quite a bit.

Ly
Review №6

Thomas saved me from a possible disaster as my last insurance company had me terribly under covered with my condo policy. If I had had a serious event in my home I would never have been able to rebuild with the insurance I had. I was amazed with how easy he made the process and even though my coverage went up he was able to save me a lot of money by switching to State Farm!! I highly recommend you contact this office and be ready to be treated very well and save money!!! It’s a win win! Speak to Thomas and you won’t be disappointed! He was efficient and handled everything for me!Thank you Thomas! I sleep much better now that I know I’m covered!!

Ge
Review №7

Had a great experience with Lindsay! She is very professional and answered all my questions on my quote. She was able to reach out and cancel my previous Insurance On my suv and notify my apartment manager on new renters Policy! She is very knowledgeable so if you need insurance contact her. State Farm Insurance is very affordable and great value.

Cr
Review №8

Tom really helped us get an affordable policy for auto and renters. He was very thorough and responsive! Tom and Christian were super polite & punctual when they stopped by our place to sign some paperwork. Excited to be working with them!

Ta
Review №9

I was finally able to understand my coverages and have a better knowledge of my insurance policy thanks to Ever Pineda. Ever made the switch smooth and simple for me, which is just what I need. Awesome, helpful and professional team!

Al
Review №10

I worked with Thomas to get car and home insurance. Not only did he save me a significant amount in comparison to my current insurers, but he was very thorough and made sure I fully understood what the coverage entailed. He accommodated to my availability, and was quick to make sure I had all the information I needed. Best experience Ive ever had when dealing with insurance.

an
Review №11

Lindsay has been awesome!! She patiently explained every apsect of the insurance which helped a lot with my decision making. I would totally recommend her to anyone with their insurance needs because she knows every details, will care to research on your behalf and even help to reduce your efforts by contacting your existing insurance companies should you decide to cancel. Wonderful professional and I am happy that I am working with her.

By
Review №12

I was paying way to much with my previous insurance company, contacted State Farm, I got assisted by Mr. Ever, he was absolutely nothing but help, saved me a bunch of money, polite, friendly, and just a great person, for sure happy and satisfied with the help

St
Review №13

Lisa is a Godsend! She has always been able to help me understand anything I might have a question about. After she helped me lower my insurance rates, I was so impressed that I went ahead and refinanced my car as well. Ill happily continue to do business with State Farm for years to come thanks to the super friendly and knowledgeable staff.

L
Review №14

I had the pleasure of working with a wonderful staff member by the name of Tom. He got me a quote half of what I was paying with Geico. But the best art was he thoroughly explained what all my coverage would cover. I even pocket dialed him and he called me back!! Probably to make I had everything i needed. Because of Tom, I would recommmend this agent and his staff 20 times over! What an asset to this team!Thank you, Tom!

De
Review №15

They are always able to answer my questions and explain my insurance. Thanks Lisa!

Me
Review №16

I had the pleasure of working with Adrian Valdez. He was professional, pleasant to speak with, and extremely friendly. I highly recommend working directly with him!

Ja
Review №17

Great team of people to work with! Christian and Tom were super helpful in explaining how things worked and quick to respond to questions I had during the process. Thanks!

Or
Review №18

Went today to refinance my car and the experience was great. Very fast service and they will answer any question you have clearly and fully. I left the place knowing i got the best deal possible and at ease that i am in great hands. I would definitely recommend and would definitely come back for business in the future.

Ke
Review №19

Such great service! Adrian is always willing to answer all my questions! Would highly recommend this office!🌟🌟🌟🌟🌟

th
Review №20

Christian has always been there for me. Highly recommend! The lady in the front, Noemi, is great too! Shes always smiling and knows all the answers! Thank you both!

Sa
Review №21

Needed to update my policies due to everything that is happening. The staff was friendly, knowledgeable, and professional. I would recommend this agency to anyone that is looking to find a new insurance agent and they speak Spanish.

Mi
Review №22

Whole family goes here. Always quick and sppedy. Lisa is great to work with.

Ro
Review №23

State Farm Noemi Soto was very helpful with providing me with a home and auto insurance quote. She was very professional, and very responsive and quite helpful with providing me with best price from State Farm. Ask for her when you need help, she helped me!!!

Ra
Review №24

This is a very professional place. I had the pleasure of talking to Noemi and she was very friendly and very helpful. I would recommend dealing with her if you need anything.

Fe
Review №25

Super great costumer service provided at this office, I always work with Noemi Soto and she is always very friendly, professional, efficient, knowledgeable and very honest, if she doesn’t have the answer she always make sure to find the answer for me on a very prompt manner.

Je
Review №26

Noemi Soto and Adrian Valdez were a huge help with getting me a quote. Thank you so much for all the help really appreciated it.

Jo
Review №27

From the beginning and through the whole process I have received nothing but excellent customer service and follow up. I was very satisfied with my new rates and will look forward to the care from State Farm Thanks to Adrain V. and Noemi S. Thank you all for your assistance

El
Review №28

Excited to have Christian Serrano as my new auto insurance agent! His representative Giovanni helped me with answering all my auto policy questions, and making me feel confident about switching over to statefarm! His agency and staff were amazing!

Re
Review №29

I had a very good n satisfied visit with liza shaw & noemi soto they were very very friendly & helpful 🤗

Cl
Review №30

Update: Been with the office for about 1.5 years now - I never really reach out to them as I don’t need many changes but this week I’ve reached out twice with no answer. Not sure what’s going on, office is usually very responsive.————Recently switched my policies to SF and I am so glad I chose this agent. Christian is extremely knowledgeable and really seems to have the customers best interest in mind.

Ma
Review №31

Helpful, friendly staff. Took the time to walk me trough the policies and they speak Spanish!

To
Review №32

The staff there is incredible. Especially Lisa. Always friendly, helpful and wiling to go to bat for their clients when State Farm says, No.

ka
Review №33

Lisa Shaw is a very professional and knowledgeable employee and always helpful.

Sh
Review №34

Lindsay Broyles was great in helping me with my car, home and life insurance policies.

Je
Review №35

Not enough amazing things to say about this team! The staff is super knowledgeable, friendly, and always has your back. Lisa, especially, goes above and beyond by any scale you could measure, and Im so glad shes on my side.

No
Review №36

Very kind and helpful at every opportunity!

Ap
Review №37

Noemi was awesome and gives awesome customer service!

Su
Review №38

I love working with everyone in Christian Serranos office, especially Lisa! She is friendly and knows all the answers because she responds to my emails almost instantly-very impressive!

Ha
Review №39

Not happy.

Se
Review №40

They work hard to get the ins. Done

Ju
Review №41

Very nice set of employees! Great agent and service!

St
Review №42

Customer service is always spot on.

Vi
Review №43

Great price on your car Insurance

rh
Review №44

Great customer service

An
Review №45

Great people and costumer service.

Ne
Review №46

Horrible customer service . I was looking for a quote for a business insurance and still waiting for response from four months ago ... they only asked for my information and never called me back. I was trying to call and they never responded.THEY DONT CARE CUSTOMER

Ka
Review №47

My name is Luis Garcia and I am very excited that I have insurance with State Farm and mainly grateful to Noemy for the reason that she is very efficient in her work and whenever I have a question about insurance, she is there to help me, it is everything and many thanks atte Luis Garcia

De
Review №48

I like customer service and how they explain it to you in detail

ju
Review №49

Very good treatment and kindness to the client

Information
5 Photos
49 Comments
4.7 Rating
  • Address:6909 Rowlett Rd #103, Rowlett, TX 75089, United States
  • Site:http://rowlettinsurance.net/?cmpid=dhod_blm_0001
  • Phone:+1 214-227-5391
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:9am–6pm
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