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Miracle-Ear Hearing Aid Center
2601 S IH 35 Frontage Rd Suite A300, Round Rock, TX 78664, United States
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Miracle-Ear Hearing Aid Center

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Ma
Review №1

Just wanted to give a huge thanks to the Miracle Ear team in Round Rock! My moms hearing had been declining for the past 10+ years. She had seen a few doctors out of state and out of the country and they pretty much gave her no hope for regaining that hearing she was missing. That is until we decided to give it another shot, I did some research and decided to go with this location. Our hearing specialist Scott Jackson made her feel comfortable, understood her but most of all cared for her well being for her future. Family and friends who are close to my mother have noticed the huge difference and that is the most fulfilling feeling. She is back to being involved with daily activities and can hear her first grandson loud and clearly. Which fills her heart with so much joy. It’s the simple things we take for granted at times. If you have issues with your hearing I highly recommend this location!

Ka
Review №2

I continue to be impressed by the very high level of Customer Service provided by Scott Jackson. My experience has been a true pleasure. Every contact in my journey of hearing better has been one of caring and helpfulness. His goal has been to make certain every aspect is just right for me, making sure I have what I need...including knowledge. And I have no doubt that he will be there for future needs. Scott and Bonnie are a great team!

Lo
Review №3

The employees at this branch are amazing and friendly. (especially Bonnie)I also purchased a Perfect Clean unit from them and it works very well. It cleans and sterilizes the hearing aids. So handy and will help with keeping them clean between visits.

Be
Review №4

Scott Jackson and Bonnie Salas are two of the most kind, helpful, and patient people around. Their customer service is beyond the best. Its sad that most business forget what is important, and that is the people they serve. Scott and Bonnie know this and show how much they care. If you are looking for 5 star service this is the place to go.

Te
Review №5

Scott Jackson is absolutely one the most caring and genuine people you will ever meet. He came out today to my mother’s assisted living facility to adjust her hearing aids. He had the utmost patience wither her as she suffers from dementia. He sat next to her trying to teach her how to insert and remove the hearing aid. Mom was so confused, but Scott kept at it, by gently taking her hand and helping her to put the hearing aid in herself. Finally, she was able to figure it out. Scott even sat with mom and patiently listened to her complaints about being in an AL facility. He really made her day when she was able to hear again. He even gave her a hug goodbye. I have never seen such kindness and compassion that Scott showed toward mom. Scott frequently visits AL facilities, and cleans the hearing aids of many customers, some of which are not even Miracle Ear customers, but have other hearing aids that need cleaning. He goes above and beyond his job responsibilities. Too mom and I, Scott is an angel sent from heaven. I also must comment on Scott’s assistant, Bonnie who has always been a pleasure to speak with and very kind and compassionate. If you or a loved one need hearing aids, I encourage you to see Scott and his wonderful, caring staff at Miracle Ear. I know you won’t be disappointed. Thank you Scott and staff.❤️

Ro
Review №6

I have been dealing with this store for over five years and I can tell you that the people are friendly, and knowledgeable. Scott Jackson is now not just a provider who knows about hear and hearing aids, but is a friend I know I can ask almost any questions and I will get an honest answer that I can understand be it technical or just in simple language. He has helped both myself and my wife with all of our hearing questions. His assistant Bonnie is just as friendly and knowledgeable as Scott. I highly recommend them for any hearing problem even if it is just to see if they can help you.

Gi
Review №7

My husband had a great experience visiting and getting tested and consulted by Scott fir possible hearing loss. Scott is very knowledgeable and experienced. He explains testing, facts about hearing loss and available hearing aids in great detail. We learned a great deal and will definitely highly recommended Scott at Miracle Ear in Round Rock to our family and friends.

Pa
Review №8

Currently I am 75; I been a customer at this locations for least 10+ years. Scott Jackson is my audiologist and has been or the last 4+ years since he took over this store. He and his staff has always taken very good care of me and also my brother. He is a very caring person to deal with. The routien no fee hearing aid cleaning & adjustment is a real plus.

Ba
Review №9

Scott Jackson and Bonnie Salas have always been very helpful and kind to me. This is definitely the place to go for that extra special customer service.

Ca
Review №10

Chris and Bonnie show excelent customer service would reccomend coming here they have exceed my expectations

Jo
Review №11

I have a lot of fabulous news regarding my experience with Miracle Ear that started 4 years ago. I’ll share a lot in the next post I make. Scott and Bonnie are truly a blessing! Please seek them out in Round Rock. You will be blessed beyond measure. 😊

Do
Review №12

Thanks to Scott and Bonnie for help to clean and service my hearing aids. Although I did not purchase them there, they have been gracious and kind to clean them for me. I appreciate Their professionalism as they help me!!

Wi
Review №13

Dr Scott Jackson and Bonnie Salas are great.They take pride when it comes to the customer they make sure everything is ok with the service.Scott is great he make sure your hearing aids are perfect.i would recommend Miracle-Ear for all your hearing need Thanks Dr Scott Jackson.

ki
Review №14

I have been wearing hearing aides for over 10 years . Have been to many hearing aide places. This office is the best. Scott took his time to fully explain the option that I have and what kind of aides would work best for my situation. His follow ups were excellent, Give him a try see for yourself.

Ve
Review №15

I am so glad I finally received the help I needed to correct my hearing problem. I will recommend Miracle Ear. Scott has wonderful customer service and always has time to answer my questions, and teach me how to get the most out of my hearing aides. Not only has he helped me, but also helped my 96 yr. old Mom to get the hearing aides that were most helpful and affordable for her. I appreciate his patience and kindness he showed her.

Ta
Review №16

Having hearing loss all my life i couldnt have ask for a better place to treat my hearing loss then Miracle Ear. Scott and Bonnie are very great at what they do and always here to help and answer all your questions. Scott got me the best and qaulity hearing aids that fit my hearing condition. Its been such a life changer. Nearly was tears when I first heard the sounds and speech when Scott put the devices on my ear for the first time. I would recommend Miracle Ear to anyone that is experiencing hearing loss.

Ch
Review №17

Had an amazing experience! Front desk staff was friendly and helpful. Scott was kind, patient, knowledgeable...just a wonderful experience all around!

Kr
Review №18

Chris and Bonnie did an outstanding job. Highly recommend them.

LE
Review №19

It has been almost one year since getting my hearing aids here. Scott has been very good at adjusting them to improve what i am hearing. He provides more service than any past person has done, and is very intuitive in knowing what you are trying to convey.I’m happy to have met Scott. He makes the product better! It is amazing to be able to hear things I had been missing. My son tells me he can see a real difference.Covid has not helped us, but the office accommodates . Give them a call. Get an examination. Find out what you’ve been missing.

Ju
Review №20

Scott Jackson and a Bonnie Salas are great and I love coming here. Do not put off getting hearing aids if you need them. Scott is very informative.

Pa
Review №21

Scott is always upbeat and helpful. If there is a problem or a question, he takes care of it immediately. Its always a pleasure to visit with him and I am very impressed with my hearing aids.

Wi
Review №22

Bonny and Jennifer at Miracle Ear in Southpark Meadows have been excellent.

St
Review №23

The level of service here is incredible!! Ive had Hearing Aids and service before but not like this! The level of care I receive makes me look forward to seeing Scott and Bonnie! I recommend this place to anyone who needs help with their hearing!! You will enjoy them just as much as I do!

Jo
Review №24

Great service. Scott has great customer service. He is friendly and does anything he needs to do to help me understand my new products. You would be very pleased by going here.

Sh
Review №25

Scott is absolutely awesome! He recommended that I try the new earring aids but did not pressure me. When it came time to finance my hearing aids, I ran into a snare and this office went above and beyond the call of duty to get me what I wanted. I always look forward to coming in and seeing everyone’s smiling face. I can’t say enough good things about this office and how kind everyone is. I recommend Miracle Ear every time I get a chance.

Ap
Review №26

I finally accepted the fact that I need some help with my hearing issues. I called Miracle Ear in Round Rock. I cant express how helpful Bonnie and Scott were. They answered all my questions and helped ease my anxiety.

Me
Review №27

Scott and Bonnie are very nice and informative and helpful. Love coming to see them.

Sc
Review №28

I appreciate Scotts professionalism, friendliness, smile and efficiency provided at every visit. Bonnies smile always makes my day.

Ab
Review №29

I have read a dozen of the reviews about Miracle -Ear Hearing Aid Center at Round Rock, run by Mr. Scott Jackson, and am at a loss if I can find any better adjectives to express my utmost satisfaction about the service I received in getting a pair of hearing aids there. He makes sure that his clients are thoroughly satisfied no matter how many visits it would take. He is extremely courteous and a true public relations professional. I would highly recommend him from the bottom of my heart.

Ca
Review №30

Scott and Bonnie are the best! Each visit is like going to visit relatives. They treat my brother and I with the upmost respect. Referring someone at this location- that answer would be a definite YES!

go
Review №31

I called to ask some questions and spoke with a really nice lady named Bonnie. She was very friendly and helpful, and answered all my questions without making me feel rushed.  Great place!

Pa
Review №32

My husband has been going to this location for many years. Scott has taken very good care of him, even seeing him same day in some cases. We are very satisfied with the service and care that Scott and Bonnie provide. It is a pleasure doing business with them.

Je
Review №33

I called recently to ask some questions for a family member, and spoke with Bonnie. Not only was she very knowledgeable and answered all my questions, she was so friendly and was very happy to help! I wish more people treated customers this way! Thanks Bonnie, for being so helpful!

El
Review №34

This is a great place to aid in hearing loss Dr Jackson has been very professional and kind to my mom since shes been attending as well as the staff I strongly recommend 👍

Li
Review №35

Excellent service. Mr. Scott will go out of his way to help his clients.

Ro
Review №36

Attention to detail, caring people, free lifetime aftercare make Scott Jackson and Bonnie in Round Rick Miracle Ear the first and only place to get your hearing help!

Br
Review №37

Scott is utterly fantastic! I wish I had taken my mom in for eval sooner than i did- I live with my 85+yo mom--knew she had hearing deficits that were worsening and suspected her behavior and mental status was changing as a result.Scott began by gathering info about moms lifestyle through casual, non-hurried, conversation. Scott seems to totally understand how older people do not like to be rushed, pushed into things, treated like children, along with their denial or fear of a hearing loss; so Scott made time to gain moms trust. After explanation of how test would be performed and what the test was assessing, Scott performed a physical exam of moms ears, then assisted mom into the acoustic booth and the testing began. Afterwards we received a detailed, thorough, explanation of the results. Throughout the appt Scott does a tremendous amt of educating so by the time you get to part where Scott begins to discuss hearing aid options, mom and I both understood much more clearly how and why hearing aid would help.In a nutshell, Scott is a kind, gentle, knowledgeable practitioner who genuinely wants to help improve the quality of peoples lives.

Ve
Review №38

My overall experiences over the years were all great. The service rendered by Scott for each of my visits was exceptional. Thanks Scott, great job!

Ki
Review №39

I cant say enough about how WONDERFUL EVERYONE AT THE ROUND ROCK LOCATION was to Bobby!!!! Compassion and professionalism at its finest!! They took their time and treated him like the most important person in the world. You might say, well, hes a customer and paying good money, they should treat him well. But actually he was given the hearing aids from a friend because he is on disability and cannot afford hearing aids. Scott Jackson and his team did the whole shebang... tested him and programmed the hearing aids and taught him how to use them and will see him once a week for the next month to make sure everything is perfect and they are not charging us a penny. In a world where we see so much hatred and injustice in the world, it is so gratifying to see that kindness does exist. Thank you Scott Jackson and everyone at the Round Rock Miracle Ear. Bobby and I both are so grateful for your kindness and professional abilities.

Ga
Review №40

Scott is such a caring and compassionate individual. He treats each person as family and will listen to all of their concerns. He is dedicated to what he does and will be persistent in doing whatever is necessary to help them become a satisfied client. His calm demeanor and love for helping clients of all ages is such a comfort when one is needing to hear better and feel that they are being heard! I strongly recommend this Miracle Ear location!

J
Review №41

I cannot stress enough how wonderful a person Scott is at Miracle Ear. My father lives in an assisted living home and Scott even visits him there to help maintain his hearing aids.It truly is a shame that many insurances do not cover hearing aids. As my father was getting older and his hearing was fading, he became more and more reclusive. Not being able to hear conversations around him and not wanting to feel like a bother because hes constantly asking for folks to repeat themselves or responding wrongly to questions that were misinterpreted. Hearing aids are expensive. No doubt here. Especially compared to ones that just enhance all the sounds in the world. From what Ive gathered from my fathers experience it wasn’t like past hearing aids he had. When everything is loud then you still cant always understand conversations clearly (Imagine trying to have a private conversation in a packed restaurant). When he switched over to Miracle Ear it was like night and day. They help him focus and hes able to pick up where voices come from and participate in conversations because hes hearing them and not working so hard to focus on what their saying over the clanking of dishware and conversations happening all around him.Again, No joke that hearing aids are expensive, but youre paying for the customer service. My father has an issue with his hearing aids and he sees Scott the same day or next to fix the issues. 9/10 its user error or just needs a simple cleaning. My father is 80 and controls his hearing aids volume/programs via his cell phone. Sometimes theres a phone update that knocks them off sync with the phone but the hearing aids themselves work. This is the second set from miracle ear that my father has had. In another 3 years, well see if thats where his tax return will go. Otherwise... the ones he currently has will still be cleaned and taken care of, just he wont have fancier hardware put in his ears. Thats what youre paying for. The care.Scott has always been so kind and caring toward my father whenever we see him. Hes certainly one of the few professionals my father sees on a regular basis that we actually enjoy seeing.

Br
Review №42

Scott is the best! I suffer from the loudest most deafening tinnitus that has caused me misery and anxiety for years. I have a slight loss of hearing in my right ear; but not a problem as much as the tinnitus. Scott helped me find hearing aids that would help me cancel out the tinnitus. I worked with him for 2 months to find the perfect tone. What I learned was that I have 2 frequencies of tinnitus; hence, why it got so bothersome. We worked together to find the 2 frequencies and adjust the hearing aids to cancel the ringing. Unless you had suffered from tinnitus you may not understand the pain it can create. I have 5 different patterns to choose from because the tinnitus will switch sides and move throughout my brain. I am able to change the tones. I can now go for 1/2 day without my aids with NO tinnitus! Thanks to Scotts patience we have found an answer to calming my anxiety and making my days at work so much better. Hearing aids for tinnitus is worth every penny.

Ju
Review №43

Very good and friendly service

Pe
Review №44

Scott is amazing.. talk about hearing -- he also LISTENS very well. I have no hearing loss but have awful tinnitus; it was driving me crazy! Scott has worked with me several times now to get the proper tuning to my hear buddies and Ive been sleeping so much better. Margie, the first person you see when you walk in the door is a RAY of sunshine. What a great, caring atmosphere!

Jo
Review №45

I went to Miracle ear for custom hearing protection ear pieces. Moria knew what she was doing and  was able to recommend the right product for my needs. They came in fast and fit perfectly. My aunt gets her hearing aids from this location and she loves them.

Ph
Review №46

Scott Jackson is such a soft spoken understanding person. He listens to every one of your concerns & makes sure every issue you have is taken care of correctly. His care & concern for people is far beyond what is expected of most people. He goes that extra mile for you. Miracle Ear in #1 in my book!

Ri
Review №47

Scott Jackson was so very kind to my 80 year old mother. He took her under his wing and turned her small fixed income into two hearing aids that she had desperately needed for years but couldnt afford. She fell in love with him and all the staff from her first appointment and still feels the same connection. I cant thank Scott enough for all his kindness, thoughtfulness, and support of my mother. He is such an asset to a business that deals with impairments in both the young and old. Thank you so very much, Scott! You made my family and me believers in competence and trustworthiness again! Wish I could give 10+ stars!!

Na
Review №48

Only because nothing in life is perfect I gave them four stars. However, this office comes darn close. Helpful and caring wonderful peopleI am happy with my hearing aids Luv that they have Bluetooth, Yes Bluetooth. I can listen to the TV without disturbing anyone. Go see them if you need themIt’s worth your time and money

Ta
Review №49

Not only does Scott have extensive knowledge of hearing health, he deeply cares about his patients. His high level of care is evident in every aspect of his clinic. If you’re looking for a helpful and caring hearing health professional, Scott is the best in town.

An
Review №50

Scott Jackson is the BEST! Always informative and goes the extra mile and then some. We appreciate all Scott does to make my hearing as seamless as possible. BLESS HIM!!!

Jo
Review №51

As a musician, my hearing is very important to me. I originally came to this location for Joy Bastows help in selecting in-ear monitors. She took my impressions and my IEMs fit perfectly.I also started taking an annual hearing test, just to know where I am. When Joy moved, and Scott became the audiologist at this location, I kept coming for my annual hearing test. Scott is very friendly, knowledgeable, and helpful.

Do
Review №52

Professional treatment with genuine loving concern is the best way for me to describe my experience at Miracle Ear in Round Rock. Scott Jackson and his staff go above and beyond to meet the needs of every patient while also making each of us feel like special family members.

Am
Review №53

This place is amazing. I took my mother here to get a hearing aid, as she has had trouble hearing. They staff were so nice and knowledgeable. During the examine Scott showed my mother the inside of her ears to ensure that there was not simply a wax build up. When it came time to discuss pricing Scott was honest and not at all pushy like many salesmen are. He was able to break the numbers down so it was much easier for my mother and I to understand. And the receptionist Rella is one of the sweetest, happiest receptionist I have met. You can tell she loves her job and loves helping people. In fact Rella and Scott both seem to love their jobs helping people hear the world better. I definitely recommend any who has trouble hearing to go here.

Di
Review №54

Scott Jackson is one of the nicest people you can meet if you have questions regarding bad hearing or need hearing aid supplies. He treats people just like a great family. Will definitely recommend.

Ja
Review №55

Miracle Ear in South Austin are the nicest people and excellent service. Thank you ladies!

An
Review №56

Everyone was so friendly and nice. Wish it didn’t take quite so long but for them to be thorough it takes a while. Everyone was absolutely wonderful!!!!

Br
Review №57

I enjoyed my visits, they were very caring, kind and professional, I received the best care.💗

Tu
Review №58

Friendly staff. Mrs. Scott he treat you like family members I m strongly recommend this place

We
Review №59

Listens carefully, answers the real questions, will my wife still think Im young and cute.

Jo
Review №60

The Round Rock Staff so helpful! Rella was so helpful and Scott is very patient. I dont ask my family to repeat anymore!Thanks Jon

Ge
Review №61

Scott is wonderful,very professional,he handled my problem very well and changed my life forever,I give him a thumb and a half up and I cannot thank him enough

Mo
Review №62

Scott and Rella are amazing!Great experience 😊

Re
Review №63

The staff is AMAZING and very helpful.

Sc
Review №64

The clinic and staff are amazing!!! Amazing service!!!

Ma
Review №65

Great service!!!!

Information
20 Photos
65 Comments
4.9 Rating
  • Address:2601 S IH 35 Frontage Rd Suite A300, Round Rock, TX 78664, United States
  • Site:https://miracle-ear.com/stores-near-me/hearing-aids-round-rock-tx/miracle-ear-hearing-aid-center-s-ih35-s10367
  • Phone:+1 512-994-1605
Categories
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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