This location is always very professional, happy, and very informative. They really try to get you the best they can when doing your taxes. I have never had a bad experience going to H&R Block. I will continue to return every year.

Very reliable, fast, easy, and excellent customer service. All who work at H&R Block are very professional, kind, caring, and welcoming. I will always get my taxes done by them. Highly recommended.

Cause sue is amazing and she helped me cause my ex husband is claiming my kids but they dont live with him. They live with me full time

Cindy Kamps is simply the best! She has done my taxes for 29 years. Shes more like family than just a tax preparer. Next year will be 30years. Why would I go anywhere else? I only fear the time when Im told shes no longer with us.

Dusti and Windi couldnt have been more helpful. And when I think of all the pre-income tax figures and preparations I needlessly did for 25 years before!!! We are clients of H & R Block for life!

Windy Puga is very professional and knowledgeable but most of all cares.

Matt is the main reason. He is very patient and explains everything in terms that you can understand.

Sue is great. She prepared mine & my husbands taxes & all 3 of our childrens & even did my dads for the 1st time this year.

You guys are just amazing all around everyone is friendly and welcoming! You also make sure to explain everything thoroughly!

The Round Lake location is very efficient and knows their business.

Easy to talk to, was in and out quickly and helped me prepare for following year taxes as well.

I have been with your company a long time and never had a issue. Always a smiling face and Cindy is the absolute best!!

Very helpful been coming for years always does a very good job.

Cindy Kamp is awesome always has been shes so kind and love her experience will always come back..

Answered all questions definitively and provided professional service in minimal time.

Staff was very helpful and friendly ! They are Awesome here !!!!

I usually do my own taxes. I had an issue from last year and that issue was not resolved.

Cindy is the best! Always looking out for us!!

My Tax Specialist Savannah was very professional. She worked very hard to get the most out of my tax returns. When there was a disconnect with information in regards to state taxes; The H&R block team was very accommodating in settling the discrepancy.From the Receptionist, the Tax Specialists and up through Management; you can rely on them to execute the process accurately, smoothly and reasonably at a fair price.Family oriented and a welcoming refreshing atmosphere that doesnt make you feel like a number when you walk in or set up an appointment. Thanks again

Cuz matt do a great job and very friendly

Our tax pro, Windy, is amazingly helpful, and always there when we need advice! Weve filed with her at least 3yrs in a row now.

I have always had a good experience with the Round Lake Beach location. The people there not only make filing my taxes easier, but they also give me tips and suggestions along the way. I feel completely informed and at ease filing through them.

Quick, efficient, friendly and knowledgeable staff.

Excellent service for my first time.

Cindy was amazing she really helped us understand are taxes and the best option to get the fullest from our return!! It took some time but she diligently worked at it! Definitely recommend her and H & R block round lake the whole staff is great!

Very comfortable with everyone in the office!!

We trust Sue and her staff. If there has been a problem, Sue has taken care to correct it.

Quality service, everytime.

Excellent customer service and attention to detail. Helped me understand and guided me through my taxes with ease.

The women that did my taxes was very polite and and made sure i was well taken care of. not only that she made the processes quick and easy. 10/10 would recommend her to do others taxes.

Even in the crazy situation of filing on the last 2 days of the extended timeframes, everyone was friendly, calm, and efficient.

This location is professional and Matt is just AWESOME!!!

Great group. Rubi was awesome and really took care of my family.

I do not make enough money to file income tax. I filed this year for not receiving the second, $600.00 Economic Recovery payment from the IRS!

It was very informative, quick and friendly service

Nice people and very friendly

I took my taxes to an H&R Block in Gurnee on Grand and they completely messed up my taxes, told me I didnt have to file and didnt explain anything to me but when I went to this H&R it was the exact OPPOSITE. Everyone in this office is super welcoming and sweet. I had Sue and Savannah help me with my taxes and they explained everything and answered all my questions. They werent condescending like the other place. A very big breath of fresh air. I HIGHLY recommend this office for all your tax needs. I would give them more than 5 stars if I could.

She was very helpful and informative

I have been a client there for 10 years. And Sue Kies along with the entire staff have always been very helpful and Kind. This office makes you feel like you are a part of a family. They are very informative and well knowledgeable in any type of tax concern you may have. I highly recommend them to all of my family and friends.

We have been going to round lake beach IL location for many years for Cindy Kamps, she is the best.

Tremendous customer service! Our Tax Representative Savannah Kies was incredibly friendly, very efficient, and took the time to explain everything to us clearly. She also offered advice for better savings going into the next tax year! All in all we walked away very impressed and will be repeat customers going forward.

Done taxes with them in the past.

Excellent service! Cindy Kemps is amazing at her job! She is kind, patient and really goes above and beyond! I have tried two other h&r blocks before I found this one and I will continue to do my taxes with her and the round lake location! You will not be disappointed!

Sue is very great at what she does. She cares about her customers well being. She is also very friendly.

My Tax Professional Sue Kies

Always good service. Sue has always been good to me

We dont file taxes anymore

Good service and you guys gave me all the information I needed.

Matt is the best! I wouldnt go anywhere else at this point! All my information is carried over year to year and I can compare multiple years with a glance. Matt is knowledgeable, courteous and friendly.

Sue has been doing my taxes for 16 years now. Its just a professional relationship that brings me back. I also feel confident that she is doing everything correctly.

Friendliness and informative

Everything was fast.

Service and friendly staff like windy

Great service ( Savannah ), she was very personable and knew what she was doing. I was in and out in no time. I was very pleased! Highly recommended!!!

I have been going to the same location for 4 years they are all nice. Always has been easy and a great experience.

Windy Kies helped us for our first time using HR Block. She was very helpful and answered every question/concern that we had. I like how she also suggested ways for us to have a better refund for next year. I would recommend this location to my family and friends. Thank you Windy Kies!

Speed and quality of service location of building and price.

I have been going to the same 2 tax preps . These 2 are truly the best. They always informational and professional

This was my second year coming to H and R Block. I didn’t have to wait long when I went in but the person doing my taxes even though he was efficient, he made me feel like I was so uneducated about this topic and of course I have questions. Also, when I was paying the receptionist lady was playing on her phone with her ear buds in. They didn’t even say thank you or have a nice day. I’m very disappointed and will not be going to this location again.

Customer service and Cindy who does my taxes

Great service

We moved to IL in 2011 and since then weve been moving around the state (from Round Lake to Lisle and then some other places) but the only thing that stayed the same is that we always came back to make our taxes with Sue. I have never met a more knowledgeable and dedicated tax professional than her. Through the years, our taxes were very complicated since we were a military family with residency in a different state; on top of that we had a rental property that needed depreciation analysis and later a short sale to factor in. Through it all Sue took care of all our taxes with great professionalism and in a timely manner. I most admire her for the fact that when she was not familiar with the task at hand she took it upon herself to figure things out. Its great to have peace of mind and know you are in good hands! No matter how challenging your return Sue will figure it out. Thank you Sue for everything youve done for us!

She didnt ask me any questions like if I donated or gave to any contrbutions and Im having taxes taking out but not getting only 100.dollars back

Cause I use this every year

Windy was so helpful to us and had great advice. She took the time to explain things to us and our son as well.

Matt sore. My tax accountant. He is kind professional and extremely knowledgeable and I would recommend him in your company to anyone because of him

Cindy always does a fantastic job explaining everything and I have confidence it all is filed 100% accurately.

Cindy is just amazing.. she knows all the information (we need) and helps us feel comfortable with all the new tax laws

I would definetly recommend windy! Very assuring and knowledgeble! Takes her time explaining everything in great detail!

Windy Puga is very friendly and professional. Always does a great job. I ask for her every year.

Cindy puts me at ease and very efficient.

The people are so welcoming and help me every year about things I never would know.

Sue Kies is a delight to work with. Shes knowledgeable, expedient, and personable. Its a pleasure doing business with H&R Block & Sue Kies

Sue is the best i dont see anyone but her every year since 1998

Sue Kies is the best. She always gives us great advice and is honest!

Cindy Kamps is amazing. We see her every year. We trust her with our taxes 100%.

Cindy is the BEST! She always explains everything and is very thorough.

Cindy was amazing

They have been doing my taxes for tens years.

Rubi is amazing at her job and very friendly!

I am a long term client and I wouldnt go anywhere else.

Cindy kamps. She’s been doing my taxes past 5 years. I’ll follow her anywhere.

Sue Kies is an amazing tax professional.

Because I have been going to H&R for many years and have been satisfied with the out come of my taxes

I have to take my taxes to a H&R block owned site to get them done properly. This franchise lacks the basic knowledge to get your taxes down properly. On top of it, if you work a 9-5 job, its impossible to stop by when they are open.

I have been with Hr Block since I was 19 years old. You guys are awesome.

Cindy was professional, kind and very helpful.

Ive been coming for a few years now and I had used the same person. This year i had to use a new person due to CHRISTI moving out of state .WINDI PUGA is awsome and she was very helpful with answering all my questions .

Cindy was knowledgeable and went over all aspects of my return.

Satisfied with service

I guys are fast and efficient & always do a great job.

Sue Kies is the best

Polite, courteous service :)

A very pleasant, but windy, Tax Professional.

We have developed a relationship and receive excellent service.

Have been coming here for years. Love the service I receive.

Our agent was very pleasant and gave us good advice

We love Cindy Kamps, she does everything quickly, correctly and explains everything.. I never want to do my own taxes again!

Electronic refund is not fast anymore, still have to wait 6 weeks and still charged too much money and then charged$39 for bank processing for advance refund loan and I got denied anyway, then I called ther manager at round lake beach branch cuz I needed to clarify why I got denied and left messages and I ask for a call back but they never did .

Excellent Customer Service (bilingual services)