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Family Rooter Plumbing and Sewer IL
175 E Silver Oaks Dr, Round Lake Beach, IL 60073, United States
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Family Rooter Plumbing and Sewer IL

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Be
Review №1

Great service without the up charge. These guys get the job that’s needed done. Nothing less than exceptional service, with fair pricing. After a few calls family rooter were the the only guys that would do the requested job!

Je
Review №2

Needed an ejector pump put in cuz our downstairs bathroom in our new home did not have proper plumbing work done - sump pump was used as plumbing for downstairs bathroom. The guys came in less than 24 hrs, assessed situation in the morning, assisted us with coupons and discounts we qualified for and were overall very awesome and informative. Work was done quickly. They went to another job in a nearby suburb and came back right after. VERY THANKFUL for your help today!

Wo
Review №3

They did an outstanding job of unclogging a drain line on our patio. Highly recommend!

Ra
Review №4

Family plumber came out on a weekend to do a quick fix and then came back on Monday to do the entire repair. They were able to quickly diagnose and troubleshoot three issues and get it all fixed in a few hours. They were very responsive and flexible in coming out at the last minute on the weekend and left my space clean when they were done.

Ca
Review №5

I had a major sewer issue and I called Family Rooter. They were at my house within an hour, diagnosed the problem and went right to work, all the while considering my budget-yes, they actually care about you. This company has gone way beyond what was expected! My sewer issue was much worse than believed, BUT these guys worked with me every step of the way. They came in, worked all day and into the evening and then did it again the next day. I dont think Ive ever had a better experience with ANY company EVER. Robert, Tim, Ivan, and Daniel were polite, caring, and very respectful. They really did treat me like family and they will always be the people I call when I need help with plumbing. If you need help and you dont call Family Rooter, then you are making a big mistake. Thanks to the whole crew at Family Rooter! You are heros!

Lu
Review №6

Called for an appointment today due to clogged toilet/drain. They were able to send someone out the same day. Robert and Brandon arrived within the scheduled time. Knowledgeable and professional.

St
Review №7

Got company from Saveon booklet. Price was much lower than all others.I got what I paid for.Drain not unclogged, told me I would have to wait another day or two and would require digging up yard then fix broken pipe.would cost $3,800 to fix.Called Amli plumbing, came out same day. Cleared all way to the street. Found no broken pipe. Showed me the camera from the basement to the street. Pipes clean and no sign of broken pipe.

Le
Review №8

Very affordable given the extent of our pipe issue. Tim was very helpful working with our insurance and Bill and the guys did back breaking work down under our crawl space all the way out to our front yard. They were great answering all our questions and explaining the problem, and did quality work. We would %100 recommend them to anybody.

ch
Review №9

Thank you thank you thank you. I previously wrote a review out of frustration, but Family Rooter Plumbing and Chris helped me through all this. I hope you understand my frustration, I understand it is no ones fault, I am super grateful for everything that was done.Super professional service, they do everything to make a customer happy. I cannot be more satisfied with their service. Thank you guys!!

Ho
Review №10

Tim and Matt were able to address all of my emergent plumbing issues in a professional manner. Tim is a very caring person and will give you honest advice and reasonable pricing. His service warranty is excellent and I will use Family Rooter for any of my future plumbing issues..

S
Review №11

Excellent service! This was our first time using Family Rooter and we can certainly say that we will be a repeat customers. We thought that our bathroom sink only needed to be rodded, but it turned out that our pipes were filled with a greasy black gunk that was falling out in chunks. Tim and his crew cleaned the lines completely and installed a new vanity in the meantime. Now our bathroom looks great and our poor drains are functioning properly after years of neglect. Family Rooter was clean, quick and professional with excellent customer service. We would definitely recommend them.

Ga
Review №12

Tim always does great work at a fair price. Definitely will be using them again and refer friends and family. Very very helpful !

St
Review №13

Tim and his crew were great. Very personable. Excellent pricing. They were clearly committed to the communication piece. They came on time and did the required work cleanly and with good speed. I would highly recommend them.

Sa
Review №14

Tim & his crew did a great job clearing our sink drain. After coming out he not only fixed the issue, but also fixed the bigger problem so the backup is unlikely to happen in the future. Tim was reasonably priced and came out quickly to fix the problem. I would recommend him in the future.

Ta
Review №15

Tim was so nice and squeezed us in with a broken bathroom sink. Bob came in and helped tremendously! I appreciate a business like this and will use them everytime in the future!

Ke
Review №16

Tim and his crew did a great job cleaning our kitchen sink drain. After trying to use a hand rooter once, and the problem coming back again 5 months later, I was ready to call someone. Tims wife, and Tim spent a lot of time talking to me on the phone before hand to understand what I did and what they be able to do that I couldnt with the tools I had. It came down to hydro flushing the line because of all the grease I was getting when I did it myself. Not only did they do a great job with that, they also replaced a section of pipe that wasnt pitched correctly and had a clear out pipe that was facing the wrong way. This will greatly help the issue from also occurring again. Tim was reasonably priced and came out to fix the problem quickly. I would recommend him in the future.

Mz
Review №17

I called later in the day and assumed no one would come out until the next day but I was wrong. I got a same day appointment and the gentleman was on time and educated me on somethings. Very professional and I will definitely use them again.

Pe
Review №18

Had an issue with our shower and the cartridge being stuck. They came over within one hour and got it fixed! They went out of their way to take our call as they were headed home. Finished in about 30 minutes. I’d recommend.

Ka
Review №19

I rarely write reviews, but these guys are great! Tim gave me the best rate in the area. And it was a quality job done. If i have any issues they will be the first ones I call.

Me
Review №20

Great experience all the way around - responded and called back right away, was on time, nd explained the issue and resolved it - A+++

Di
Review №21

Tim and his crew did a great job at my moms house. Very pleased with work done and have given their info out to friends at work already.

Ju
Review №22

Tim was very friendly and on time. I highly recommend as he is knowledgeable and got my bathroom back up and running in no time.

Ra
Review №23

Did not bother to call to let me know they had to cancel. Do not waste your time with this company.

Ja
Review №24

Tim and his assistant took care of my plumbing issue quickly and completely.

Pa
Review №25

Best Plumber I’ve ever used! Amazing! Amazing! Amazing!

Ci
Review №26

On time and job well done, trust the work 👍 professional and courteous 👍

Ra
Review №27

James and crew did a good job putting some pvc pipes under ground to route my gutter water. Thank you!

Sc
Review №28

Tim came out on a Sunday for an emergency sewer backup and stayed for a long time to make sure everything was taken care of. It was right after a big storm and I know he was busy, but he did a complete job and his charge was very reasonable.

Gr
Review №29

Does great work, showed up on time, Awesome company to deal with super friendly . I would recommend them to all my customers and I do thanks again timmy .....

Mi
Review №30

Very friendly and professional. Did an excellent job fixing my moms plumbing problems despite being further away. Thank you!

Pa
Review №31

Prompt friendly professional thorough

Information
28 Photos
31 Comments
4.9 Rating
  • Address:175 E Silver Oaks Dr, Round Lake Beach, IL 60073, United States
  • Site:https://familyrooterplumbing.com/
  • Phone:+1 847-393-6660
Categories
  • Septic system service
  • Contractor
  • Drainage service
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
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