My family and I had an amazing experience working with Saidah Wade. She was always on point with information and very tentative to what we are looking for. This has been a rough year for us looking for property. I would recommend anyone to work with her.

Saidah Wade is awesome!!! She is always willing to help me with anything and is quick to respond. Wonderful customer service.

Maintenance crew was fast and reliable. Had issues with my fridge and they needed to order a part. Part came in next day and guy was there to repair my issues. Thank you for your fast service.

Marbel is very good. She is committed, has great attitude, follows up on outstanding issues and most importantly she delivers!She is a real asset for DK Rentals, for tenants and for house owners as well.

Best property management company in Atlanta. Very professionals. I recommend Dkrentals.net 100%

Genesis is really an amazing asset to this place. I ran into some huge issues with the owner and her lone efforts got us out of that bad situation. I truly appreciate her

I strongly advise all to avoid this discount property management company. I normally manage my property, but since this one was out of state I hired dkrentals. The number one issue was extremely poor tenant screening. The tenant did not pay rent and did over 20k in damages. She failed to keep up the yard which resulted in hundreds of dollars in fines by the HOA. Due to Covid the only way I could get her out was by paying her off. I did my research on the tenant and confirmed she had a recent prior eviction and criminal history.Remember folks, you get what you pay for. If you want poor tenant selection and slow response times because they are understaffed then dk rental is the company for you. If dont want major frustrations I suggest you shop around and accept that you will need to pay more for a property management company.Fyi - Genesis which was the last property manager assigned to my account was great, and she was not the one that screened the tenant. She did her best to assist me, but by the time she was assigned things had already gone south with the tenant.I have learned from my mistake. Good Luck.

I had extremely terrible experience with DK Rental, I would give zero stars if I could. I am an out of state landlord and I trusted DK Rentals with my first investment property. They are just after to get you in as a customer but once you are in there is no help available and your are on your own. From the very beginning they placed a tenant in my condo who had recent eviction and bankruptcy. No one from DK Rentals team thought this was important information to be disclosed with the landlord. Long story short 6 months into the lease the tenant stopped making payments. During eviction process there was no support provided from DK, they would rarely answer my calls and messages they prolonged the whole process. Out of state landlords worst nightmare; I had to fly myself to where the property is located, hire an attorney and go through the eviction process. I fired DK rentals and will never hire them again1- If DK had properly checked tenants history for prior evictions and payment history - this wouldnt have happened2- DK changed 4 managers on me during a period of 4 months, there was no sense of urgency to handle any matters or to respond back3- They were in it only for there cut and had no best interest for their customersLandlords / Out of state landlords be very careful. I will never hire this company again and I hope this doesnt happen to anyone else

Genesis is an amazing asset to this company. We have been so impressed working with her.

I’ve been renting since November and have had an issue with communication since! Our carpet and floor in bathroom was taken up due to a plumbing issue. This was in December, we are still waiting for the flooring to be replaced. I’ve emailed, called, and texted and continue to get the run around. I’m a very understanding and patient person, who probably wouldn’t be writing this review if SOMEONE would communicate with me. Patiently waiting for our lease to end. I’m so tired of this. They want their payment on time yet I have to tip toe around my home.

Genesis Nixon GM has been harassing me via emailSince 4/2021 when i included the CDC eviction halt to my file when I had financial issues. I was ultimately paid to leave the home and was also offered return of my security deposit. When I inquired about the return of my deposit Genesis taunted me and threatend me with court . In the photo attached she taunted me about my eviction history in such an unprofessional way. She should be FIRED!!! I will be filing a BBB complaint as well as a formal complaint with her supervisor. I have never been treated like this in my life.Edit: I will also be suing for defamation and slander as she listed on a national site(google) ruining my reputation and telling future landlords never to rent from me because of a review on her clear unprofessionally as the picture shows.

Used DK Rentals since 2016 (we moved out of state). One renter for 5+years Todd got us a great renter at a great price. We had a furnace failure one winter. Todd got a contractor with repair options almost immediately. We were given the option to have his contractor do the work or find one of our choosing. We tried but no one was able to Meet Todds quote. We were skeptical of renting at first but now if we had the opportunity again would not hesitate using DK Rentals.

DKRentals.net is such a great company to work for. We use the highest quality technology that helps our business streamline success. Our team is like a family that cares about the employees which makes hard working people enjoy what we do. Taking initiative with integrity is my daily mindset.

Ive had a great experience working at DKRentals! I will continue to learn from the impeccable work of each member of the team. It is very satisfying to work with people who enjoy what they do and always care about their client’s needs. I am very grateful and eager to continue this journey.

I am a property owner who mistakenly hired DKrentals to manage the property since this was our first time renting the property. We did everything right to make this a seamless transition. The only thing we failed at was selecting this company to manage the property. Todd performed the ultimate bait and switch. He talked a very good game, had us thinking this company would be an ideal situation to manage the property. The first month the contract went into effect, the point person for us quit. The second month, her back-up quit. Todd was missing in action- could hardly get a hold of him to answer simple questions. Went to the office once to get answers to a problem, no one was there. Call on a random Thursday to make sure my rent money is in my account- the company’s phone has all calls routed to the voicemail. Just unprofessional. If you’re looking for a reliable property management company I would never recommend this one. You’re better off managing for yourself! I wish we had gone that route.

As a Realtor, I love their business plan and there’s no doubt I’ve told people about this company on social media! I am happy to refer my Investors to Todd and Oscar because I know theyre going to be taken great care of! Highly recommend!!

If I would have listened to these reviews I wouldn’t be living in a beautiful home right now! I will be honest and say the application process did take longer than usual. I submitted my application on a Thursday and requested a move for the following Wednesday. Unfortunately I did not hear anything until the following Thursday. When I received my approval from Julie the rest of the process was smooth and quick. She was very apologetic and sincere about the delay. I had no issues moving in and I am VERY happy I chose to go with Dk Rentals!!

Todd and the DK Rentals team are fantastic to work with. We perform maintenance and various construction improvements on their properties. They are very considerate of making sure their tenants have a minimum of disruption when it comes to getting these repairs and maintenance tasks performed. They keep us informed of any changes to work orders and look forward to a long partnership with this great group! If you want to work with the best, rent with DK Rentals!

Working with DK Rentals has been incredible.We had the opportunity to work with one of their best, Genesis, who was very helpful and provided outstanding customer service.Great experience and one of the best management companies in the Atlanta!Highly recommend !

Very happy to be working with DK rentals. Julie has been great, and was able to rent the house in an amazing short period of time. Thank you.

It is not often that you find a company that is easy to work with. Scott Farris of DKRentals is a joy to do business with. He is at the top of his game, always respond in a timely manner, very professional and has a tack to make a difficult situation seem easy. His sense of humor is also a plus. Thanks Scott for always keeping me on my toes-:)

Andrea, Marbel, Julie & Scott made my move from Florida to Georgia so smooth. They fixed all in a timely matter. Excellent service and we hope that this coming 12months will be also a great experience with them.thank you for your service

My experience with Ms. Julie was beyond amazing. DK RENTALS ARE BY FAR THE BEST IN THE BUSINESS. The communication, move-in, walk-through, deposit, approval were all a walk in the park. Ms. Julie did not hesitate for anything we needed. Dk Rentals is the place you want to rent with and be apart of. Thank you for being not just a company but a family oriented company. All hail Ms. Julie!!!!!👑😃

RUN JUST RUN! RUN AS FAST AS YOU CAN. MOVE ON. I have never worked with a company where NO ONE answers the phone or can you get in touch with someone through email. RUN....I have been with this company for years because it was easy for me not to look for another company, but shame on me. This poor customer service has increasingly gotten worst. To the point where you can no longer email Todd the owner. Im in the service industry and I truly do not understand how a company can be so bad at serving their clients.RUN....The reviews on how poor their customer service is are ALL TRUE.RUN....And if I could go lower then one star I would.RUN....

I am a recent employee, hired by Todd. My experience thus far has been exemplary! I work with a professional team of property managers who sincerely care for what we do and who do do it for! There is a true team spirit within the company culture which speaks volumes about how the company is managed. Its been a lomg time since I have had the opportunity to be part of a true team!

My wife and I sold our home and tried to find a rental,upon seeing the ad for this rental thru DK rentals, immediate response given and self tour granted and from there on the team at dk rentals went above and beyond to ensure we were happy and were able to get into rental before closing of sold house,Thank you so much to Marbel, Julie, and Andrea :):):):):)

Julie Kershell is an amazing agent! She made the entire process very smooth and simple. She was understanding, helpful, charismatic and made us feel right at home.The staff has been very responsive and helpful in regards to minor maintenance hiccups.Julie was awesome! I recommend working with this company. Such professionalism and politeness with this company. They are great!

Great service, very responsive to any inquiry and they worked very hard to make everything work out in the end. Genesis was terrific in the logistic of handling all the moving pieces and went the extra mile to make sure service was completed and no obstacle was able to stop her.

Julie and the rest of the staff are professional, friendly, and quickly responded to all of my inquiries. I love the property I have rented and I recommend them for anyone seeking a new rental home.

SCAM, SCAM, SCAM...I submitted 3 applications. Totaling $165. I was never contacted, I never got to view the properties that I applied for. I receive an email stating that I was denied. I disputed it with my bank but since I signed the application, they are keeping my money. Update: After I posted my review, I was contacted and I was asked to please remove my review. The rep stated that I can apply to another property. Basically my application fees were collected and nothing was done. I was only contacted because I left a review and this was months after I applied. I stand by what I said.

DKRental is amazing! They are so nice people to work with. My house got rented out in 3 days! We are so happy! They have done excellent job: very details, very efficient and excelllent communication. We wil abosolutely give refer to others. Thanks, DkRental!

Very knowledgable and hard working staff. Im thrilled to be a part of the team!

My family had 2weeks to move so I went with whoever accepted me in my price range. big mistake. Im one month in and I cry everyday for making this horrible decision. Ive been calling for a week with no response. Ive emailed with no response. none of the maintenance request have been answered. I believe that they are currently swindling me out of money. If I wake up to fees or dont hear anything from them tomorrow, I will be taking legal action. I should have known better because these people scheduled us to move in on a Sunday knowing that we couldnt get any service disconnected and still had their service turned off. wouldnt allow us to turn it on the day before either. I believe you reap what you sow so ill be praying for whatever karma comes your way. be blessed!!!

DK Rentals did a great job in renting my property despite the impacts of Covid, Christmas and the New Year slow-downs of activity. The team is friendly and easy to work with; both Oscar and Julie sent video messages to keep us updated - great work!

Ive had an amazing opportunity working with DK Rentals! Julie is the absolute best, shes attentive, knowledgeable, courteous and informative in her conversation. Her assistance through each step in the process is top notch! I thoroughly reccomend this company.

Im still waiting to hear back from you guys. I know it hasnt been that long since Ive applied for a home but how long do I have to wait to get response telling me Im approved or denied. The young lady Ive spoke with seem very pleasant and I would love to work with her on finding a new home. I just need a clear cut answer my lease is up and need to know something soon. Its a shame that these rental agency take to many applications fees and run credit checks only for you to be denied or a hard hit on your credit. Hope to hear from Julie soon as I can see she gets a lot of great feedback....... After this was originally posted Julie reached out to me and was very courteous, although the process is not complete she explained where we are in the process and what is needed for the process to be complete. I have adjusted the ratings to reflect her wonderful service.

I have referred DK Rental to Real Estate friends of mine and they appreciate the professionalism, responsiveness and high quality systems they put in place. I view DK as the professionals professional.

I had a very positive experience with DKRentals. Oscar was my sales rep and he was very knowledgeable and able to answer all my detailed questions. I had managed my property before but decided to let a professional management company do it for me. Oscars personality fit my personality very well. Oscar did not always tell me what I wanted to hear but I liked that because he caused me to think differently about how best to manage the property. I have high hopes with DKRentals and the owner, Todd, even reached out to me! You usually never hear from the owner of a business but Todd asked me to contact him with any concerns. This type of leadership at the top means DKRentals is serious about customer service and will ensure all DKRentals associates follow company guidelines, processes, and procedures. I was also given a step by step outline of what to expect from each person I would come in contact with. I was very impressed.

My Dionne James and I hired this unprofessional company to manage my rental property on Jan 1 St 2021. They charged me 300 to transfer my current tenant which they did no work for. When it was time to get paid on Jan 15th the owner Todd reid sent me a nasty message stating we have not received your w2 info so you will not get paid till Feb 15th for Jan rent. I was shocked. I thought I hired him not he hired me. He then sent another mean disrespectful message. I told him I will give my 30 day notice. I did that on Jan 16 and now he stating I have to pay another 300 dollars for them to market for another tenant and they never marketed for my my tenant she was already in place. I will be reporting them to the real estate board, better business bureau, Google and anywhere else to save there next victim. This company are crooks and bullys and should be stopped. All of these horrible reviews.The Better business bureau did not side with you. They told me to wait till after February 16 2021 to give you an opportunity to send back my maintenance security deposit because of you do not that’s against the law. That’s stealing.

Customer service is horrible. No one will answer the main phone and when someone finally does I get transferred to another phone that no one answers. This is horrible, I have no idea how they expect customers to trust them when they can’t even answer a phone call or answer a simple question about an update on an application. I’m disappointed and getting extremely nervous that I was swindled out of $110 worth of application fees. I don’t even post reviews but I’m posting this here as a cry for someone from this company to get back to me. I’m fed up.EDIT: Since the company has responded to make me look like Ive given a false review, I will clarify some things. I posted this after I had applied for a house and heard nothing from the company. DAYS went by and I heard nothing so I posted this to try to get someones attention. At that time I thought I had been swindled out of my application fees. When they did get in touch I was offered the house and to sign a lease without ever being offered a tour. Upon touring the house was a dump! Disrepair, dirty, someone else’s urine still all over the toilet seats, mold under the sinks, etc. The property was not well taken care of but no shock by this company. I did request a lower rent from 1600 to 1500 a month because I would be spending probably 100 a month trying to fix and upkeep this house. Don’t work with these people whether you’re renting or need some management for property.

5687 Deep Creek CT Flowery Branch GA. Issues follow: a) impossible to receive responses to numerous emails & telephone messages, b) scheduled repairs with them, no one EVER showed up, c) photos of property indicated a washer and dryer, when I arrived to move in, we were told they were not included - we decided on this property because it had washer and dryer, d) had to spend $1,471 to obtain washer & dryer, e) inoperative dishwasher, light bulbs burnt out, refrigerator warning light nonfunctional, dozens of mismatched paint issues, master shower totally plugged, ground cover missing-tar paper showing underneath, & more. Directly communicated the issues to DKRentals, no response. Owner, after weeks, finally responded & addressed a few issues. He then, instructed me to work only with him due to DKRentals communication issues.Several months later I lost my job due COVID-19. I am 68. No income. Directly notified property owner of the situation. I did not take advantage of him by staying on the property and not paying. I could not be evicted till the end of my lease per Georgia “Public Health Service Act to temporarily halt residential evictions to prevent the further spread of COVID-19”. But did not want him to lose income due to my job loss. I offered to vacate 4 months early and return property in superb-ready to rent condition. I offered to pay the last months rent plus early termination fee of $1,000 for a hold harmless agreement for any future financial liabilities. He had verbally agreed to this arrangement and scheduled a final walk through on August 26. He arrived at my doorstep with his wife and yard maintenance man (?) None of them had masks on. I informed them that I was in a susceptible age group. They disregarded my concerns. They then told me I owed them additional $625 because of HOA penalties for lawn care! They DID notify me 4 months PRIOR that the lawn needed to be attended to, and I IMMEDIATELY ADDRESSED that. I hired a lawn care company for $55 per month in May. They have been taking care of the lawn since. NOW, all of a sudden I am being told that for over three months there were fines for the lawn from the HOA and that I received notices to this effect. I never received any notices. I was told they were sent certified mail, I asked for the proof of receipt. The owner could not provide them. He then told me the mail from the HOA was directed to his name. Thusly, I had no knowledge of the charges. He could have let me know months ago. I believed everything was fine. He demanded I pay $625 for the penalties, & another $800 to HIS yard man who will now take care of the lawn. He dropped this on me the day before my move. He demanded that I pay him as he stood in my doorway. He bullied me and my wife, note, I am a senior citizen with zero work income at the time, he demanded that I needed to take care of this TODAY. He directly told me he was no longer using DKRentals services, BUT then stated that if I would not pay him that day I would have to work with DKRentals & he would no longer communicate with me. He delivered a long speech & would not let me say a word. I interrupted him, he became very animated & angry with me; refused to listen to anything I had to say, & stormed off the property.Im including the property owner in the review because it was very unclear who I was supposed to work with. He told me him; DKRentals continued to act as though they were managing the property. I provided the last month of occupancy rent, August 2020, ON TIME, but received a note from DKRentals that payment was delinquent. They had already taken the funds from my bank account on July 27 for August.DKRentals & the property owner had: a) $1,650 security deposit, b) rent in hand for the month I was leaving (left 4 days early), c) access to rent a clean house, & now demanding another $1,425, + the early termination fee $1,000, + 2 extra months $3,900 rent = $7,975 in total! Next day DKRentals tried to withdraw $5,000+ from my bank account.So much more. You decide if you wish to work with DKRentals & property owner.

As a tenant for one of their properties, they have been impossible to get ahold of.

Saidah is very friendly and professional.

On top of the amazing listing, the care and customer service is outstanding. Their understanding of current circumstances and willingness to go out of there way to assist all your needs is superior to any rental company that i have previously utilized. They are timely, the communicate well, and they are versatile, making the experience both for renting and vacating as stress free as possible.

Dear Todd,Thank you so much for taking time writing the letter and sharing with me the information. I tried the podcast of your interview, thinking it might or might not open. It did open. I learned a lot both from your letter and your interview, about you and your business. In fact, you have been teaching me lessons about the real estate business and American society.I would like to use the messages from you in my future lecturing and writing. I would appreciate it if you would give me the permit. Many thanks in advance.All the best,Na

Julie was, and continues to be such a great person to work with. She was able to get us approved and signing our lease within two days of applying. Barbara is a wonderful property manager and has looked out for us since we moved in! We will be referring DK rentals to our friends in the near future.

All it took is one call for Todd and his team to sprint into action. Thank you DKrentals.

I am happy to work at DKRentals.net.This team is very close and effective in what they do. In addition, the service provided is great value and the potential for growth is astronomical. Overall it is a great place to work.

Julie Kershell was amazing to work with. When she called to inform me that I was approved for my house I thought I had won the lottery. She was warm and friendly. I sent her questions via text message and she always responded within a timely manner. If I need to find another house (and that will not be any time soon) I will look to Julie for my needs.

Its a shame you cant trust people anymore in business. When they owe you money they need to pay up. You hire them for property, management theyre supposed to manage the property, collect the rent and pass it on to you, not hold it for ransom! Do not do business with these people. You have been warned!

PLEASE! Trust the negative reviews. DO NOT believe the “Flat Rate” they are advertising. This company is highly unethical and not worth the time spend attempting to contact them.

I am very grateful to be accepted and now to be part of the DKRentals work team, they have an incomparable staff and I am very proud to belong to them. To all our clients, I want to tell you that you can count on my support one hundred percent for whatever you need, I am at your disposal and I am learning from the best. Thank you!!!

I used DKRentals for the last year. We had a unique situation and they were more than willing to help out. They took care of work needed to be done on the house that I couldnt do since I was on the other side of the country. It was a pleasure to work with them, the price was great and they actually sent a personalized thank you when our business was completed. Service like that is hard to come by. Thank you especially to Barbara!

Fantastic company to work with. Was looking to rent out my condo in Midtown and within roughly 2+ months (mostly due to my tardiness) they had a renter for me.Julie was very helpful in getting the unit on the market pretty quickly. Todd the owner was right on everything. HIGHLY recommend this company if your looking to get your property on the Atlanta market in the near future.

Todd and the DK Rentals team are great. They are very professional and provide excellent service to clients. From my interaction and business relationship with Todd, and further knowledge about the services provided - if you are looking for a property management team, please reach out to them first, as they are unmatched in the industry.

Barbara Hay is so very warm and professional. We have been under this management company for a long time, We have seen property managers come and go.Barbara by far is the best one that DK Rentals has had. She really seems to care about the issues that you may be experiencing and trying to make sure that the problems get resolved in a timely manner, or at least what is in her control. I really appreciate her .

DO NOT WORK WITH THEM! Honestly, I barely ever write negative reviews .. but this was such a terrible experience for me. I went to the property (self-viewed) and the same day I put in my application to rent a home. Till this day its almost three weeks later and I have yet to hear from them. NO EMAIL NO PHONE CALL. In the beginning, they told me it would only take 3 business days and I still have not heard from them. They have not called or emailed me on their own. All I got was an email stating they took money out of my account for the application fee. You cant even talk to the property manager directly and you talk to multiple RANDOM agents that just give you the run around. ... honestly I am upset, and explained it to them. Still was not helpful. I will never work with these people again, and I will tell others of my experience as well. Be careful renting from them. Please, do not fall for their tricks or anything they say.

I had a VERY easy move in with this Company. I had the pleasure of Julie helping me along in the process. She is awesome! She made sure to keep me updated on where we were in the process. She also made sure I was clear on everything. I definitely recommend DKrentals, but I mostly hope you get the pleasure of working with Julie like I did.

Terrible customer service !! Run ! Run !And don’t look back ! Not professional at all ! I highly don’t recommend please look somewhere else !

This company is so unprofessional. I represent someone that is a current landlord from this company and they are never there. We had an emergency, we needed to handled and we couldnt move forward unless we got a legal paper sign by the company. I call and email them 2 weeks straight and no response. Barbara Hay, was our representative and she literally never responded to us at all. This company lack professionalism and time management. I will never recommend this company to anyone. RUN FAR FAR AWAY!

I don’t leave reviews much but I had to make sure I did with this team. I think we all know how stressful moving can be and they made the process so smooth!I worked with Julie on turning my rental property into a home. She was very responsive and answered all questions I had with knowledgeable information. If you’re on the market, Dk rentals can and will assist you on getting into your new home with ease.

Julie was awesome with the whole experience. All the other property companies wouldnt even return my calls. Thank you Julie for being so responsive to us!Martin B.

As a tenant of DK rental, I found them to be a modern and professional property management company. Their communications with you from moving in were top notch, which is very important for a stress free Tenant- Landlord relationship.

I really appreciate julie for helping me. Very nice and understanding!! Thank you again!!

Excellent customer service, very patient, understanding and responsive. JULIE KERSHELL made navigation with the entire process so easy, if there was a space for 10 stars I would definitely choose that.

I have been a landlord for more than 20 years. I always self-managed but I thought I would give these guys a shot. It could not have been a bigger mistake. They only seemed interested in placing a tenant. Any tenant. The individual they placed in my home brought a very serious roach infestation. It cost me several hundred dollars to mitigate it. The renter ditched out on the lease. I spoke with him personally and he expressed concerns with the management companys lack of responsiveness. The house was freshly painted when the tenant moved it in. The walls were scratched and dinged.They have a division that does rehab work. When I hired them, I also contracted them to paint the place and generally get it rent-ready. I notified them of a leak somewhere in the master bathroom. Despite them being told multiple times about this, along with a request that they get it fixed, they just painted over the water stain in the kitchen ceiling. Predictably enough, after the tenant was sent in they experienced some leaks. The management company dispatched a plumber, which was expensive. Unfortunately, they didnt take care of the problem and we had to send the plumber back out. In the end, the problem that should have been taken care of prior to placing tenants probably cost me three times as much as it would have had they just taken care of it when I asked them to.Upon them notifying me that the tenant was not renewing, I asked for them to meet me out there to get an estimate to get the property rent-ready. After numerous attempts, they finally sent someone out there. And then I waited forever for an estimate. In the meantime, I hired my haul-out guy, cleaning crew, plumber, pest control, and finally a crew to paint the place. I am not sure how they stay in business being so unprofessional. Despite the fact that they cost me a lot of money, they are still trying to come after me for funds they say I owe them. Its not that much and they should just take the perceived hit and move on. I will still be much worse for wear after my one year with them.

DK rentals isn’t good with communication my suggestion is you do your research before working or dealing with this company. The reviews speak for themselves. I have NEVER done business with this company and I never will however I know people that have and they didn’t give good feedback about this company. Thanks and just being honest 😊

If you apply to rent a home, do not except a response at all. I spent $100 on app fees and never got an email, a phone call, or a text even after leaving several messages with their answering service. Everything is automated - can’t even reach a leasing agent. Waste of time and money.

Unprofessional Business PracticesUnprofessional StaffUnprofessional Property ManagerUnprofessional Reginal ManagerWe applied for a property on 5/18/2020. That was a Monday night. We reached out to Julie, Tuesday morning and let you know we had applied. We did not hear from Julie again until Thursday evening 5/21 after we texted Julie again to be told we would have an answer Friday 5/22. We received your answer by email saying someone else “more qualified” was approved.Fine.We sent an email back to Julie almost immediately asking if we could be considered for a different property if that was the case instead on that one on Friday 5/22. When we didn’t hear anything after that email, we called you. We got the voicemail and left you a voicemail.Then all of last week we called, texted, and emailed. You answered on Wednesday and said you would see if that could happen and we would hear back Friday. Friday came and went with us calling, texting, and emailing. Same with Monday of this week. We finally hear from you and you said someone else took the house.How is this possible? I know you’ve seen my application. But we have been systemically ignored since we put in the application with you 5/18. This is not only frustrating but just downright bad business. If I had an applicant for over 2 weeks trying their hardest to move in with me and telling me they would pay a higher deposit and do whatever was needed, I would personally see to it they understood if it was a denial or an acceptance with conditions.We truly wanted to do business with Julie, but instead we feel extremely ignored during this whole process.We reach out to her leader Todd, to share these experiences with him. To only find him defending her actions and then after multiple attempts to get him to listen to only make me feel placated And tell how busy his PM is that she can’t have the professional courtesy to return a call within 24 hours.We’ve gone through and read everyone of your reviews and will be reaching out to these reviewers on a one off basis to see if they share similar experiences. Being ignored because you simply don’t want to do business with them. Sounds like unprofessional discrimination to me and I’m pretty sure that’s illegal.Edit: And as expected as “Pass the buck” mentality response which is par the course for your company it’s behaviors thus far. I’ve not once seen in any of these 1 star reviews where you, as a Leader, have stepped up like a true leader and take accountability for any of it. The lack of you’re willingness to take accountability speaks volumes to the culture and lack of professionalism with in your offices. I’m not the one you’re going to put a snide call out comment on a Google review and me not hold you accountable for it.

Dkrentals is one of the best rental management properties in Atlanta! Everyone is very nice and professional.

They do not answer phone nor text messages. I listed my rental property with them for 3 months without any tenant. Forget about tenant but none of my calls were answered even a single time within these 3 months. Horrible service. I was able to find tenant within 2 days the contract expired and I’m not a realtor. This shows how much effort they put in into your property.

We hav enjoyed working with dk rentals. Julie is a pleasure to work with and has answered any questions we’ve had promptly and has made getting a new renter an easy process.

HORRIBLE - BUYER BEWARE! I have a brand new apartment in Buckhead that requires little maintenance and received THE MOST unprofessional service in this business from this company & Im out almost $500 because of the experience! If you are smart enough to listen to the REAL reviews (unlike me - I thought I had a pretty easy ask), then DO NOT DO IT. They took over my apartment and immediately started sending the wrong notifications through their system to my tenant. Then when they were notified the system wasnt working properly, I would receive slow responses. After they were notified that the tenant wouldnt be able to make the first payment through their system, they threatened to evict her!! How do you threaten eviction after ONE DAY of late payment even though you were informed otherwise? When I complained, they gave me a thats what we do response. It was completely UNPROFESSIONAL & there was simply NO reason for it. I asked Todd to cancel the agreement and that was a COMPLETE nightmare. I had to get legal counsel involved so I knew my rights. DONT DO IT. Youve been warned. Oh and they will reply a bogus reply. Remember: THESE 5 STAR REVIEWS ARE FAKE!

Great to work with! Professional, patient, and most importantly effective. Our home was leased within a couple of weeks from listing. Weve had a million questions throughout the process, and DK staff has been friendly and responsive. Would highly recommend!

The staff at DKrentals has been great to work with! I recommend them to anyone looking for a property management company.

I took DKrentals sign DOWN off the property Im renting. Perhaps they should do their research with who they do business with. There is a FEDERAL FAIR HOUSING investigation on the current property, so Im not sure how a management company will manage anything when there is a federal lean on the property.Update: 2-6-2020: I do not abide liars. I do, and have resided, at the property in question, as I have not moved out yet, I am a tenant there, and have been for some time. Perhaps you should inform the person who has asked you to manage the property to stop harassing and threatening the current residents, breaking multiple laws regarding tenants in the state of georgia, and repeatedly trying to illegally evict the legal tenants. Otherwise, DKRentals, know the yard you walk into before someone goes into business with you.

THEY DO NOT ANSWER THEIR PHONES!!!!!!!!!!!!!!!!!! I attempted to apply for a property asked all my questions then was told someone else applied she would let me know. This was 2 weeks ago. Property is still available. I know this seems petty of me but I think its very unprofessional to treat someone this way. I would rather you tell me hey, I dont want you to apply than lie straight to my face. That just leaves me to wonder if they lie about this what else do they lie about. I do NOT run my business this way lying to people. It is extremely unprofessional and really makes you wonder what is really going on here. It is common courtesy and decency to at least say hey we dont want you to apply. I more than qualify for the place. Amazing credit, make more than 3x the rent no felonies or convictions of any kind.

Dont make the mistake I made - and try to manage your own rentals. Its really no fun at all, and it actually costs more money than having a good professional property manager do it for you. I highly recommend Todd Reid and DKRentals - theyre the best!

Julie was awesome. She was prompt and very professional easy to speak with and also she followed up on everything. I am very impressed with this company and will refer them to anyone. Thanks for everything.

They have been great dealing with contractors to repair a few things in the house. Barbara addresses the issues and always folows up. The contractors they use have been also been super. We have had an electrician and plumber and also an appliance repair man and no complaints from us.

If you are a new renter GOOD LUCK trying to get someone a hold on the phone!!!!! They DO NOT I REPEAT DO NOT answer the phone. You have to almost badger them to get someone on the phone. I wanted to apply for a place and Julie the person I finally got a hold of NEVER called me back and the place we wanted to rent is still AVAILABLE. I am assuming she was racist against me since I am part puerto rican. Because I completely qualified for this rental. But even so if you cant get a hold of them to ask about a rental IMAGINE what it would be like to get a hold of someone if there is a maintenance issue or even an emergency maintenance issue.

Barbara is wonderful to work with (property manager) They are timely with your work orders and go the extra mile to get the work orders resolved ASAP

I only want to know if the company EVER answers the phone or emails?!? I’ve been calling & emailing regarding a property for the past two weeks, but to no avail 😩😔. I’ve left several messages, pressed every # on the recording, but I still have yet to receive a response... Is this always an issue?!?

“Dkrentals is a very professional and efficient company. I highly recommend their service”. 😉

This has been one of the smoothest rental processes Ive experienced thus far. Julie was Great, excellent, phenomenal, and any other fabulous words you can think of to describe her. She was extremely patient and reassuring when I was having a bit of anxiety about the property. I would recommend DK to anyone.To whom it may concern: Please give Julie a big raise ;) ;) ;)

I am very pleased with DK Rentals. The process has been very smooth thus far. Julie has been a tremendous help. We are so excited about our new home! All in all, I would definitely recommend DK Rentals to others!

I wish i could give negative stars. They are BEYOND unprofessional here. I have left messages and messages calling asking about a property and you feel like a stalker trying to get ahold of them. Please beware. If they dont care enough to follow up and have some kind of decent customer service then this is how you will be treated when you get into business with them. They have very bad service. While they are kind when you can actually get ahold of them. They have no follow up service at all. And that speaks VOLUMES!!!!

If you own property in The Atlanta area and you don’t live near by. Do Not I repeat Do not use DK rental they are crooks.. I used there services for over 3 1/2 yearsAnd not only did they find ways to swindle money every month from the rent .. they allowed tenants to destroy my property inside out... If you own a home and are using DK rental’s services I highly recommend random unannounced visits to there offices and thoroughly check every months statements .. I have pictures to show how DK rental neglected my property.. There company should be investigated

I enjoyed working with Julie. I am in the process of moving from CT to GA and this process was seamless. She is very responsive and was able to meet all my needs. I dealt with another Property management company before using DK Rentals and was very disappointed in my service. As an executive leader that is big on customer service, I am truly appreciative of Julie and her service. Thank you

I had a wonderful experience renting with Miss Julie! She was easy to communicate with, and was able to be reached via call or texting. I am so excited to work with them and glad they have given me an affordable place to call home.

I worked with Todd at DKRentals to sell a property in a challenging area. Sure, I had to lower my asking price a couple times, but that was expected. He handled all of the property viewings, the termite inspection, and paperwork. I appreciated that most everything was handled electronically and quickly. I also appreciated that he was patient with my many questions. No complaints here!

This is a great company to rent from I been with them as a client for two years and never had a problem. Highly recommend to try them if looking for rentals.

Found out we were eligible in all categories then they jacked up the price from what they have all over the internet by almost $200 Pathetic and sad

I must say Julie Kershell was ABSOLUTELY great with helping me. Resonded to all my calls/text when I was out the state. I advise anyone whos looking for property, to contact any DKRentals associates... Thanks again Ms. Julie

Unprofessional. Condescending. Unscrupulous place of business. The quality of your experience with this property management company is strictly based on the initial quality of the property you lease, and unbeknownst to you the financial relationship the owner has with the company. Direct questions will go unanswered and the communication received will leave much desired; and is often ambiguous when it pertains to something they are responsible for. There is no hesitation to threaten fee’s if you don’t hold up your end of the agreement, but the same does not seem to apply for them.1.Prior to even viewing the property I was told in writing as well as viewing my official approval notification what the utilities were – only to find out a month after moving in this was not the case & I was now expected to pay for a utility bill I did not agree to. I did my due diligence and asked before I even viewed the place what the utilities were. Regardless to the number of properties you manage – how do you not know what the utilities are – deceptive – it’s all about principles.2. As a tenant, you are expected to pay your rent on time or be assessed late fee’s, up to eviction. I have had a broken garbage disposal for over a month now, causing odor and the inability to fully clean kitchen- trying to reset the item causes smoke when turned on so I stopped immediately and contacted them. The maintenance order was first cancelled citing the owner owes them a ton of money so I’m SOL- however my agreement with them doesn’t state maintenance work is dependent on the ledger between the owner and them (they seem shady enough to change their lease terminology for future tenants so make sure you read before you sign). After bringing the contract up, a new order was created, yet no work has been done and its been three weeks. Do you think its fair I had to pay rent to a company that was not holding up their end of the contract. Do you think its fair I Am liable for a utility bill given after the fact. A reputable business takes accountability. I should not know you and the owner have an issue that is none of my business. You would have charged me a late fee had I not paid my rent right? Evicted me? Regardless to what the owner did or did not owe you what does that have to do with your obligations per the contract -why are you then allowed to not fulfill your duties as the property manager.Faux pas*They cancelled the work order not even two minutes after this was posted- hopefully the new P.M has some integrity in their business practices.

Working with DK Rentals was just about the most seamless rental transaction that Ive ever experienced! From the initial review of the home, to signing the leasing documents, each staff member that I worked with, was knowledgeable and expeditious in their interactions with me. The only thing that prevents a 5 star rating, is the delay by their contractors in a minor installation prior to my move in.

We have been doing work for DK for over a year and have had a wonderful experience! By far the best management company i have had the pleasure of working with. Jeannie is extra helpful and always makes herself available in dealing with the tenants, owners and contractors. They are very fair and maintain an excellent turnaround time on payments and following up about the properties. GREAT COMPANY TO WORK WITH!

It was easy to reach the Leasing Agent by phone and we were given all the information we needed to qualify.Easy to work with. We would recommend

Todd is a great asset to DK Rentals! He has always been very polite and responsive to my inquiries on different occasions. He is also quite knowledgeable and I appreciate the time he takes to explain things when needed. He has qualities that I expect and look for in a property manager.

Incredible working with this property management group. Ive had a house with them for the past 8 years and have never had any issue. They put two incredible tenants in my house both times. The staff there is incredibly polite and they always are quick to resolve any issues that come up.