This is our second year using Turf Masters. First year was great very few weeds if any appeared they were treated by the technician. This year is a whole different story, called in to complain and the manager said I need to call back in and request treatment. Never had to do that before due to the technician treating them while they were there. Last treatment when I called the manager wanted to argue with me and tell me it was there best technician they have and it’s who treats his lawn. I told him the only time I could see he was there was when he hung the door tag and the manager informed me that ring cameras don’t work and didn’t pick up his movement thru my lawn.

Our lawn has never looked so good since hiring Turf Masters! Weve used other companies in the past, so it was easy to see the difference in professionalism and results. They are quick to respond to us and have reasonable rates that allow us to have the best lawn we can have!

I used Turf Masters Lawncare of Jackson for the past year based on a friends referral. This was the worst decision ever. There is different technician for every treatment no consistency and therefore anyone could have easily put the wrong treatment on my centipede lawn.My lawn looks awful, I have bald spots and can see dirt in some areas. i reported this to the main office and someone came out to look at it. However, Cole the manger took a picture from the road in stead of getting out the truck to see the entire lawn and calling me for a face to face visit so I can point out the areas of concern. I spoke to Manager Cole about it and I told him that they killed my grass and were the company providing weed treatment.He stated that grass is like a living organism and compared it to going to the same doctor and then getting cancer as a comparison to my lawn. However, the lawn on the other had chemicals put on it by Turf Masters Lawncare of Jackson and therefore killed my lawn. Unlike with the human body it is hard to tell how and when people develop cancer. However my lawn was without a doubt treated by an incompetent company with a manager that references illness as comparison to poor workmanship. This is clearly a discriminatory comment for people that have Cancer.First of all that was a very harsh comparison that is hurtful since I have family members that passed from cancer just recently. I spent thousand of dollars on sod and will never use Turf masters Lawncare of Jackson again. I have centipede grass and it is very fragile my lawn looks like someone over fertilized it and burned my lawn. Not a professional or competent business from my experience.

Ive been using Turf Master for almost 6 months. They seemed to do a good job the first 2 treatments, the weeds died. Then the crab grass came back with a vengence. I called my rep and he came by right away. He agreed there was a problem. His manager called and said the would treat the crab grass right away and they did. Now a quarter of my yard is dead again, just like spring. I sent an email to ask about seeding, thats not recommended. The manager (Cole) called again to talk about the issue. I explained, this should not happen if they are doing their job. He told me that was my opinion. I suggested their tech either isnt properly trained or isnt doing his job because the last time he came out he supposedly spot sprayed weeds. Cole doesnt agree, said weeds do come back.I wont be recommending Turf Master and wont use them again once my one year is up. This is terrible service and they obviously dont care about customers.

We had Turf Masters for over 3 years but our yard always had weeds, they kept making excuses after excuses as to why there are weeds. The first year they said it takes more than a year for their products to perform so we gave a pass. The 2nd year Turf Masters said that there are just some weed every year that are very strong. Every time I called they assigned a service manager who never lasted there beyond a year; I had more account managers than the years for which we had their services. The service manager initially assured to personally monitor my yard but eventually it became my responsibility to monitor it and give them service calls. With so many service calls we obviously did not want to fill our soil with strong chemicals, especially when we spend a lot of time in our yard. It reached a breaking point when they changed our service plan without our consent or agreement. They serviced only the front yard but kept charging us same amount of money. When I called again they said that their system only shows front yard on the plan. They had no answer on who or when it was changed. We always paid for the entire year in advance and feel have been wasting money for the last 3 years; extremely disappointed by their services.

I had to cancel my service with this company after the first treatment. My green Bermuda grass turned brown after the first treatment. I watered my grass on schedule and kept up with mowing my lawn as advised. I spoke to the technician who didnt want to take responsibility for the brown spots all over my lawn. The technician was unprofessional and went on to question my neighbors about my water schedule and who cut my grass. This is the worst company for lawn maintenance.

We recently switched to using Turfmasters for our regular lawncare (fertilizing, weed control, treatment of grubs, etc). The technician they sent out, Jay Dunn, was very knowledgeable and made some great recommendations. In less than 2 months, our lawn looks spectacular! And the pricing was very reasonable. Highly recommend!!

The same gentlemen has been servicing our yard since we started 4 years ago. You can tell he is a student of his craft & wants everyones yard looking the best. I appreciate his attention to detail

Been very pleased with their service.

Bush and plant pest and fertilizing spraying.

Great service, very reasonable, and our lawn and plants have shown marked improvement. They communicate before and after treatments and have been very responsive to any questions or schedule requests.

My service person, CONNER HAYES, is professional, polite, and responsive. I pride myself in the appearance of my home and when I hired Turf Masters the appearance when off the charts. Thanks Turf Masters and CONNER HAYES!!

Friendly and helpful sales agent with quick response to my questions and first application once confirming the service.

We have had Turf Masters for just over a year now and are as happy as we can possibly be! The technicians that come (Kip first and now George) actually are as concerned with helping us have a beautiful yard as we are. They always discuss it with us, ask questions, make recommendations. They arent here to dump chemicals on the yard and move on as quickly as possible. Weve had the yard aerated twice now, once last year and once this week and again the guys who came out went out of their way to go over and over the yard until it was done right and thoroughly. Its so nice to see employees who seem to have a vested interest in the success of the company and their clients!

Great Lawn service, well knowledgeable staff and share lots of good advise. Recommend to all in need of lawn care.

Very happy with this company. Just seeded yard in Feb, started this service in late March and my grass looks fantastic! Growing like crazy and no weeds! Service great and staff very friendly. Highly recommend them! Thanks.

Had Turf Masters take over lawn care last year...Was beginning to lose control of yard, but within 3 months it was under control, and my yard was green and lush all throughout the summer months, and had not weeds during the winter months.So far this year, it has stayed clearer and has very rich green color.

Weve used Turf Masters for several years and they have been diligent about keeping our lawn in excellent condition. More importantly, whenever weve had a concern about the yard they have been incredibly responsive.

I use their Pest Control Services. Im a relationship person so I really liked my experience with Turf Masters Pest Prevention. The owner Rick, spoke with me personally and gave great advice on a few issues I was having with insects (some of the advice he wasnt getting paid for). My old company wasnt bad, but I didnt even know who the owner of that company was or where they were based. The service at TMPP was great, easy to deal with, and cheaper than my other company.

They do not care.. simple as that. Total lip service on everything they do. Service visits have escalated in price over the years yet they spend ~5 minutes for service visits most of the time. Weeds are largely unsuppressed. The final straw was me agreeing to lawn aeration then waiting 2 months for them to come out (which they never did). All questions/comments went unanswered so I cancelled service. Pathetic.

Nick from Turf Masters left me a message today about discoloration he noticed in my yard and he had some questions. I called him back and he was spot on. Told me hed get his team out there in a few days to fix some other concerns hed noticed. Constantly get compliments on our yard and we dont have to do anything but mow. Weve had other lawn treatment services in the past and they were full of excuses and poor results. TM was recommended to me by my neighbor 4 years ago and weve been delighted since then. Honestly - he was driving through our neighborhood on the way to another of their clients, saw my yard, got out, looked, and called me. Who provides service like that anymore? Thank you Nick!

Have been with Turf Masters for around 15 years, my fescue lawn is consistently one of the best, if not the best, in my neighborhood. Nice deep green color. Also have them do the fungicide treatments in the summer to prevent brown patch. I have them aerate and overseed every September, doing this keeps a thick lush lawn. Could not be more pleased with Turf Masters! Have referred several neighbors over the years. Great service all around!

Would give zero stars if I could. These guys don’t know how to put down nitrogen without burning the lawn. Beware.

We had turf masters for about a year or so. With most of the lawn companies I had employed before I would only do about three treatments a year. And my grass was always thick and nice. Well I let turf masters talk me into doing the full year treatments and it turned out horribly. My grass is so thin now that it looks like half the yard died and the grass line in general has receeded. I contacted turf masters to let them know and they sent someone out who blamed the shade for all of the above problems. Although for the past few years we have always had trees and never issues with grass thining like this.

Only reason i gave it one star is because there was nothing less to give. Technician came out to spray, rang door bell but I was unable to answer because I was on a conference call. I watched the guy from different windows half ass spray my yard and apply lime treatment in the back. I have a huge yard. How anyone can spray and apply the treatment to both front and back in less than 10 minutes is beyond me. Time to find a new lawncare company. They need to get more trustworthy technicians!

Have used at residence and rental properties. Have been satisfied with their service and response to any issue that may arise

Our lawn looks great!

Ive been using Turf Masters for two years now, and my lawn has never looked better. I only regret not signing up with then ten years ago. Very professional crew.

I had used a competitor for 5 years, King of Green, and they did ok on my bermuda lawn . I would call and complain about weeds from time to time and they would return to take care of them but switched to Turf Masters when the guy calling said he was the owner and they would do a much better job.They started in 2016 and they have killed my front lawn. The rest of the lawn has been struggling. Its thin and looks weak in the back of the house. It is brown and in many spots looks dead but the front lawn - where they start to spray is essential dead or near dead.I spoke to a technician last July and he gave me a load of excuses (keep in mind its bermuda i.e.heat stress (LOL), not keeping it cut low to the ground, not watering it, etc,Then when you look at all my neighbors yards, they look healthy, full and GREEN.I called and complained and got nothing. The guy called me to let me know he was coming out. I let him know all the issues and expected them to address it.He called back to say my lawn was in bad shape and he would talk with his supervisor and get a plan together to remedy the situation. That was 2 weeks ago.Nothing. No calls, no emails, no nothing. This is a reflection of their customer service and satisfaction. They arent interested except in fleecing their victims, err, customers.In short, I PAID Turf Master people to destroy my lawn. After 5 years of having decent service and a mostly healthy, green lawn, it looks worse than anyone else in the neighborhood. Im reporting them to the better business bureau and every web site rating to warn people. They are supposed to be the professionals and know what they are doing.They dont. And worse they dont care.

These guys are easy to talk to and best of all.....no weeds! Thanks Turf Masters!

As a loyal customer of 4 years, Ive had the utmost respect for this company. Theyve serviced my lawn care and pest control needs routinely without worry on my behalf. Last week I direly needed a termite bond on my home that I was selling, so of course I contacted Turf Masters. Unfortunately, things didnt work out on repeated attempts throughout several business days, thus I desperately called one more time. The receptionist, hearing my plea and urgency, forwarded me to John Turner, whom diverted his entire schedule to go directly to my property. After several hours, the job was done and he delivered the bond to my home. John, thank you for your responsiveness and thank you Turf masters for being an excellent and resounding company. Youll have my business so long as Im in Georgia.

An amazing place to work.

Great service and lawn care!!

2 years later and my lawn is covered in weeds. No thanks.

Been a customer for years and have lots of weeds to show for it....

They didnt do anything for my lawn.