Owner Kevin Caldwell walked our wooded property and was very knowledgeable and informative regarding what needed to be addressed with our trees. His crew members were extremely professional and thorough with their work. They kept a clean job site and were accommodating of my needs to access my driveway periodically during the project. I would absolutely recommend Caldwell Tree Care.

Very happy, great work. This was somewhat complicated job involving removing three tree and pruning three, using an active alley and two neighbors properties. Everything was very well done, including cleanup. Both neighbors properties were treated very respectfully, including cleanup and blowing off the properties. Needless to say my own property was meticulously clean, not even a twig left.

Caldwell has provided high quality, professional tree care for me for the last two years. Richard has done a very thorough and professional job of spraying my pines for pine beetles and keeping the beetles contained. Andy and his team did a great job of taking down some difficult trees and removing them when no other company I talked to was able to get equipment down the steep hill to do the tree removal. I highly recommend them.

Caldwell Tree Care Services has transformed our young landscape. We planted new trees and shrubs about five years ago. Everything seemed to be struggling, even three years after the initial install. Over the past year and half, Caldwell has been caring for our trees and shrubs. They look amazing. Trees and shrubs are blooming like never before and look so healthy. Everything looks like a specimen. Can’t say enough about their service!

**Edited Review on account of a fantastic customer service follow up**They provided great service to our home and promptly removed a tree during a crazy time of year (right after a tropical storm), so I have no complaints on there ability to provide service. I do however, have a slight complaint about customer service.When they showed up to give us a quote they were clearly a little on edge as a result of the amount of work they had ahead of them and were a little rude to my significant other, but I understood and wasnt too upset as I can understand being under a lot of stress and how that can effect your mood.However, when they came to actually provide their services - they did not let us know when they were coming and instead just showed up at 730am on Sunday unannounced. Neither my significant other or I were at home and our roommate was understandably, not sitting by her phone at 730am on a Sunday.They were a little thrown off by this, as were we, so there was some awkward exchanges by both parties, but at the end of they day they did great work and were very happy with the outcome. We just wish we couldve been notified of the visit as to avoid the small amount of unpleasantness that occurred.Again, this company does great work and Im sure they arent usually like this, but I felt compelled to share my experience as it wasnt ideal.After my initial review (3 stars with some more negative commentary about our experience) I received a follow up phone call with their customer service rep where my concerns were heard out and thoughtful responses to said concerns were provided.There were some scheduling issues on their end and the crews were stressed out, but the quality customer service after the fact and willingness to explore this issue and ensure that they were doing the best they could to provide a quality service is nothing short of commendable and I felt that I needed to change my review to something that reflected that experience.

Andy and his crew finished an amazing trail in our backyard. It included soo much creativity, dedication & a job well done. I encourage all to have these professionals come out and see what they can do. I’m happy to give a 5 star rating to Caldwell tree care!!!!!!

The team at Caldwell Tree Care have been providing tree and plant care services on our property for the last six years under their plant health care program. Our experience with Caldwell has been excellent. We have extensive landscaping and they do an wonderful job of keeping everything in marvelous health. Over the years, every Caldwell associate who has treated our property has been professional, highly knowledgeable and engaging - taking whatever time is needed to answer questions we may have. Our current ambassador, Richard is great! They are also highly responsive. If they dont know the answer to a question they follow up with Caldwells arborists and get back to us in a timely manner, which is something I highly value. Caldwell has also done some deep pruning projects on a variety of trees around the property and again, the experience was excellent. The actual pruning work was great, as was the care taken to not damage landscaping or hardscape in difficult to access locations. We highly recommend Caldwell Tree Care if you are looking for a knowledgeable team who provide excellent service.

We have worked with Caldwell Tree Care for a number or years. They are courteous, on time, and very knowledgable. The crew was able to remove some dead Leyland Cypress and prune the other areas to make it look awesome. They have a good eye for detail and their knowledge is awesome. Also, the equipment they possess helps make the job easier and less impactful to neighbors and your own yard. They are always willing to go the extra mile and very responsive to any concerns

I love Caldwell Tree Care because everyone in the office is super kind and friendly and Im sure they will put that same care into providing an excellent service. I highly recommend them.

I have worked with Caldwell Tree Care for several years and am very impressed by their work. They are extremely professional, detail oriented, do what they say they are going to do, clean up meticulously after they are done, and help make my landscape look amazing. They have taken down several trees and done a whole lot of pruning for me and I highly recommend them.

Kevin and his team are wonderful. We called them with a problem and they came up with creative solutions that saved our trees and saved us money. Highly knowledgeable, professional, efficient.

January of this year, I had serious concerns that my Star Jasmine plant that frames my garage was at risk of dying from a form of disease. I had a nationwide company come out to do an evaluation. However, after about a month of back and forth due to answers I was receiving for my concerns, I lost complete confidence in them. I found Caldwell after a Google search and chose to call them based on their reviews. Kevin the owner came out and diagnosed my issue immediately. He went on to explain what was causing the issue I was seeing and how the drought we experienced last summer was affecting the plant. It was truly eye opening to see the drastic difference in experience level I was experiencing, in regards to the company that was helping me prior. I then decided to purchase their Plant Healthcare Program to treat the plants on my property.I then met with Andrew who came out and treated the Star Jasmine shortly after with an application. He also took another assessment of other plants on the property like Kevin did initially. I then had the extreme pleasure of meeting Richard G. who is the person directly taking care of the property with their healthcare program. He is such a down to earth fella, with just a great personality, and the vibrating energy of an all around good person! It has just been a refreshing experience and it says quite a lot about this company with the people Kevin has put in place to deal with his customers. From my experience, I’m confident you will not go wrong with choosing Caldwell. These guys actually care about what they do! Richard G. is a great example of that.My Star Jasmine now looks like it belongs in a landscaping magazine! Thanks guys.

First-Class Equipment, First-Class People and a First-Class JobCaldwell Tree Care is the best tree service I have seen. Though I thought they were coming to just remove some trees that needed cutting, their thoroughness is far more than any other “tree cutter”.They safely removed the trees from difficult access points near the home. They took care of the stumps, not leaving part of the job undone. They cleaned-up the mess from the work on the property, as well as all the debris that was on the street and surrounding properties, a first in my observations of many of the competitors.They have first-class equipment, first-class people, and knowledge, which resulted in a first-class job—a real distinction in the industry where there are many “tree cutters” which can result in more costs than that initial cheap quote.Thank you, Caldwell.

We used Caldwell Tree Services for the removal of 3 trees, pruning of 9 trees and fertilization of all of our trees and shrubs. Very pleased with the expertise and recommendations from owner, Kevin, as well as the professionalism, timeliness, and friendliness of his work crews.

We just bought our first home and had a lot of questions regarding the trees and landscape. We had a huge Oak tree in the front yard that we were worried about and lots of other trees we didnt know what they were or what care they might need. Jim came out on a rainy Thursday morning and spent a hour or so teaching us about our trees and our yard. He helped answer all of our questions and got our Big Oak tree on a program to start feeling better. Andrew came out last week and gave our tree its second treatment and showed us how to give the treatments ourselves from now on. He was also very patient and took his time to educate us .Our big Oak tree looks 75% better -- we are so very happy we called Caldwell Tree Service -- A Great Bunch of Caring People -- and we will call them again.

**BEWARE**So about 6 weeks ago I made a post concerning my parents & what I had believed to be price gouging & a company taking advantage of the elderly/hurricane victims (Hurricane Michael). I was contacted by the owner (Kevin Caldwell) & assured that was not the case, although lower (one with a lot more work to be done than his bid) bids were submitted/proven to him. My elderly parents felt pressured by him, in a time of duress, to use his company & felt that if they didn’t the trees wouldn’t be removed in a timely manner to try & save what was left of their home. Kevin asked me to remove my negative Google rating in assurance we could come to an agreement on the amount charged for the work performed, which I did in good faith on his word. It has been 4wks to the day & I have not heard a word from him since. My parent’s insurance company paid (which is who referred my parents to Caldwell & that’s still being questioned...kickbacks??) & I’m only to assume that’s what he was stalling me for. Ample time, on my part, has been given if he really wanted to make things right. I guess, as stated in my first review, Kevin IS able to lay his head down at night & sleep. So glad he is. But again, this company should be ashamed of themselves for taking advantage of elderly & speaking harsh to them when questioned on the price. Hopefully, the BBB, Pam Bondy, Neal Dunn or someone can do something regarding this company!*This statement shall serve as notice that I do NOT wish to be contacted by this/any company to discuss my first amendment right to my above opinion.

Extremely professional, diligent, and courteous.

Caldwell Tree Care was recommended to us by a neighbor and friend who had used the services for their trees in the past. Kevin visited us, gave us a thorough review of our recently-landscaped yard (front and back) and made suggestions as to how to save a tree which had suffered from a wet ground. He gave us a fair estimate for it and three other trees which required pruning and followed through professionally with a pleasant, highly-qualified group who were neat, efficient and experienced. We are pleased with their work! - Forde and Carter Kay

All of us, when in the throes of decision, are seeking to make a good one! (3 min read).If you are reading this, it is likely that you are zeroing in on whom to select for tree service or removal. You are likely weighing things such as… Do they know what they are doing? Will they drop a tree on my house or car? Will they leave a mess in my yard? What kind of damage might they inflict on my trees that I may not discover for years to come? Would I be paying too much? Hindsight is 20-20, but how can I be sure up front?These are questions I was asking myself recently when deciding among service providers. While living in the same house here in Roswell for 25 years, we have had trees removed many different times. This time, I was looking to have several large trees removed, and quite a few of our 70 year-old pines limbed up. I decided to go with someone who was less expensive than Caldwell’s estimate, thinking “I’m probably good on all the above questions…the scope is apples-to-apples…might as well allocate the difference to another household or family item.” A prudent decision, right?Well, we also have a gorgeous 60-foot magnolia prominently situated in the front of our home. After 40 years of untamed growth, it was in desperate need of a height-reduction and shaping. I knew in my gut there was no way I was going to let these other guys touch that tree…I reserved that one for Caldwell.The other guys did come and take down the unwanted trees. They did climb trees and remove limbs. They didn’t hit my house or any of the cars. Yet, they were quite hasty, rough on the place and did leave a bit of a mess. I rationalized it all thinking it was worth what I had saved. After all, they were genuinely likeable guys and the job was done.When the Caldwell crew arrived to care for the magnolia, the experience by contrast was night and day. They carefully set up, making sure to protect my yard. They took their time to explain to me what they were doing. The arborist (yes, arborist) educated me and patiently answered all of my questions. They were thorough and in no hurry whatsoever…surgeons! And meticulously cleaned up after they were done. Magnificent!Shortly thereafter, Kevin Caldwell (founder and owner) made a visit. I had invited him to come over and walk with me to conduct a bit of a post-operative inspection. Kevin was amiable, professional…and refreshingly candid…which I for one deeply appreciate. I discovered that the scope of work conducted by the other guys was actually appreciably less that what Caldwell had scoped…so it wasn’t apples-to-apples after all...I didn’t actually “save” as much as I had thought. I also learned a lot about trees that day…how unwitting climbers wound them, how these wounds introduce disease, how they invite devastating beetles…all potentially resulting in damage and loss, and costly removal and replacement…long after the likeable, unwitting guys are gone.At the time that I made it, my decision to use the other guys was a good one…so I don’t regret it. Yet I am now convinced that it wasn’t the best one. Yes, I may have appeared to “save” a few dollars on the front-end, yet my exposure is that it may wind up costing me more in real dollars in the long run. Moreover, you just don’t simply replace champion trees. Hopefully, we won’t incur any such fate…and if we do, oh well…live and learn.Kevin has built a competent and credible company, comprised of competent and credible people. I highly recommend that you consider choosing Caldwell. That decision would be a good one…one that I am confident you would not live to regret.Joe ElliottRoswell, GA

Very professional and they do a great job! We have used them several times and the owner Kevin Caldwell is very knowledgeable!

Amazing service! Exceeded my expectations! I paid for removal of one very large tree very close to my home. When I got home, I was pleasantly surprised to not only see that they cleaned up like they were never there (including blowing off my deck and even moving furniture to clean under it) but they removed a huge pile of brush and cut down a smaller tree that was dead..all without my even asking! I would highly recommend them! Extremely professional and trustworthy. Oh and by the way...they have arborists on staff if you want to try to save the tree which was my original intention,. Unfortunately, this tree could not be saved.

I worked here back in 2005, owner was cool. but some employee dont like new people.

Kevin Caldwell and his crew were terrific. They were not the lowest quote for the job, but by far the best and worth the price! I had two very tall pine trees that died last year. Kevin is a certified arborist and inspected all my trees, offerred advice on taking care of my leland cypress that line a fence, and suggested some changes to improve the yard. His crew was fast, clean, very friendly, and were careful not to damage the lawn or track dirt on the driveway. They had some extra time, so the crew manager trimmed up some of the additional trees limbs to improve their look at no additional charge. Thanks Kevin and the guys!

I needed help with a drainage issue that was shared with a neighbor. Kevin was outstanding in his diplomatic approach and wide ranging knowledge of landscaping issues. He really did a lot to help explain in layman’s terms what was going on with the property and next steps. Thank you so much Kevin!