Oil change and tire rotation, plus car wash and vacuum, were performed in a reasonable amount of time. All personnel were professional and knowledgeable. The overall atmosphere is very pleasant and conducive to remote work or leisure reading.
Roswell Infinity Service Department is par excellence in professional. Freddy (service manager) always makes me feel like a VIP in handling everything in a professional, caring, and efficient way. I can trust him and his team that they have my best interest in mind. They even bring my car back cleaner then I left it!
It was a great experience, except that one item was not addressed. I had a small cover that is on the bumper and covers an opening in the bumper. The cover does not stay in place and keeps on coming out. I requested it to be fixed, but it still is coming off. However, overall, this is a fantastic service department. Everyone is helpful and knowledgeable. The loaner process is very effective and easy. I have been coming to this dealership for 10 years as both my sons also have Infiniti’s .
Vehicle Purchase. I saw a vehicle online and decided to call and see if it was still available. Josh answered and advised me that it was. When I got there, the car was freshly detailed and glistening. We went for a test drive and the car was in amazing condition. We got back and I decided to purchase the vehicle. He was able to get me approved based on my credit and down payment; even though my credit is not ideal. The vehicle was fully detailed and had a full tank of gas when I left. I am completely happy with their service, staff and assistance. Thanks.
Jasmine was very professional and personable she handled me quickly as a walk-in. I didnt know she was in training...Great job! Thanks for getting me out quickly. O.Jones
NO BS. JUST EXCELLENT SERVICE. EXPERIENCED TECHS. THEY DONT TRY TO DODGE WARRANTY REPAIRS
Always amazing service! Freddie Flores was absolutely professional and kind. Took care of me from the time I spoke with him over the phone to the to the time my vehicle was ready. Looking forward to my next visit.
Service was quick and efficient. I love the fact I was able to get a loaner car while mine was getting repaired. I
My experience was good. I would have liked more instruction on dropping my car off after hours. I had to ask a sales person for help.
Service Advisor was Freddy Flores. Excellent to work with. Kind, knowledgeable, professional. Always have an exceptional experience at his dealership!!
Once again great service! Very prompt and made in/out easy. Roswell Infinity has perfected customer service. Keep up the good work.
Ive had a 12+ year relationship with Roswell Infiniti built upon professionalism and knowledge. Altogether, a good group of guys! Id trust Chris Hanson (service advisor) with my home, car, and daughters.
Since I have been bringing my car in for service, Fredy Flores always greets me with a smile, make sure Im comfortable and make sure he recommends the best for me. To top it off he remembers my name.We need more people like him.
I love getting serviced at Roswell Infiniti because they are super friendly, fast, they have excellent wifi so I always bring my laptop to work while I wait, offer free carwash, they have good coffee and snacks, and they are very thorough in their maintenance check so I know what areas I need to keep and eye on and can budget for when larger fixes need to occur (brakes, etc.). If I have errands I need to run, they offer me a very nice service vehicle! Top Notch Service Department!
Very professional. The car wash and vacuum was a pleasant surprise!
They were very nice and accommodating.. service was quick
Roswell Infiniti is always very professional. They really do take care of their customers.
Quick and Easy purchase.., Enough information was provided.
Zack took care of a dude. I really appreciate the expedited professional service!
Excellent, professional customer service and I appreciated their attention to detail!
Fredy, as well as the other service employees provide expectational customer service while I was having my car serviced at this location. I would absolutely recommend using him as your service professional the next time you are having your car service.
Great service... I waited for my car and it didnt take very long.
The service personnel is very knowledgeable and responsive.
Nice people to deal with. Reasonable pricing.
Always professional and very accommodating. I trust my vehicle with Roswell INFINITI of North Atlanta!
GREAT service at this Infiniti dealership!!
The personal was gracious and helpful
Always do a great job
Always courteous, welcoming and prompt
Very professional and personable.
I had a great experience
Used express oil change, but nothing else needed.
Great company.
Professional and reliable
Great service
Awesome service team
Leased a vehicle