I purchased a vehicle from ALM recently. Part of the sale included ALM painting my rims black. I was assured at the time I purchased the vehicle that wheel paint was something they did and were good at. In fact, I was shown at least two other vehicles on the lot and was told ALM painted the rims. The cars I was shown looked good, so I trusted them to do a good job on mine. Unfortunately, that’s not what happened.I waited, with no problem, for 3+ hours for the vehicle to be complete. After it was completed, the car was brought back around to me. From afar, the rims looked good. As I got closer, it was clear that the work product was not the same as the rims I was shown during the purchase of the car. I was told that the rims were still wet and to give them 24 hours to dry, which I thought was odd but I went with it.As I drove off the lot my brakes were sticking bad. I drove the car about ½ mile down the road to a parking lot to look things over even closer. The rim paint was uneven on every wheel. There were air bubbles that I knew weren’t supposed to be there and there was paint all over the sidewall of my tires. At this point, I knew this wasn’t just a matter of drying, so I took the car back to ALM.I asked why my brakes were sticking so badly. I was told the sticking was due to the clear coat put on the tires and that I needed to drive it a little more and the brakes would go back to normal. I then asked whether the tires were dismounted to paint them. I was told that the tires were not dismounted before paint was applied. This accounted for why paint was on my brakes and why the paint was so uneven that you could still see chrome in places. I now question how it took 3 hours, without dismounting the tires for the work product to be so bad.After the paint dried all the issues remained. Based on the work product, what I was told prior to purchase and the agreement we had, this was not handled in a professional manner.

Elijah was simply the best! I was looking for a Jeep for a while and Elijah went out of his way to find me that perfect Jeep Compass. His patience and willingness to do whatever he could to find me the right fit was amazing. He was always quick to respond to any questions and made the buying process simple. So happy with my new compass. Thanks ALM Roswell!

Update: I changed my rating based on my post purchase inspection! I’d advise everyone to go get the inspection BEFORE you purchase a vehicle from them!I also changed my rating due to the GM, who seems to have a napoleon complex..however, I’d like to emphasize that I feel the same about Patrick’s customer service *****So this was my second stop in looking for my car, and I got the pleasure of meeting Patrick. I already had the car in mind so it was just a matter of working out the numbers. Well it didn’t take long at all for me to test drive and fall in love with my now new to me car!! At the table the number was a bit upwards of what I wanted to spend..however Patrick made my bottom line possible.. they even worked with my schedule so I could get the sunroof cut!! So overall I am pleased with my purchase and the customer service I received from Patrick and his peers!!

Patrick was amazing!! I had a car in mind that I loved and he made sure I wasnt leaving until I was in it and satisfied with the deal! Very polite and respectful to my car needs and wants. First stop of the day for car shopping and the last stop. Great service! Go to ALM Roswell for all your car buying needs. They will make sure you walk out in a nice ride and happy!

I love ALM! I purchased a Corvette there 3 years ago and now purchased a Mercedes. Elijah was my salesperson and he was absolutely wonderful, making sure we drove off the lot with a car we loved after much time and patience. I found the manager and staff were all friendly and respectful. I will more than likely buy from ALM again.

Bought a car here from Patrick. Very pleasant to work with. Works hard to make sure I get what I wanted and he was very good with follow through. He said his goal is to make sure his customer are happy with their purchase. He kept his promise.

I had a great experience working with Eli. The process was quick and easy! He took care of all our concerns. I would high recommend coming here! Everyone was amazing.

Great service at ALM Roswell, went in with a vehicle already picked out, and ended up not being able to get the approval on it. Brandon went above and beyond to find me another identical vehicle to the one I had previously picked out, and even got me a better deal on it! highly recommend visiting ALM Roswell if you are in the market for a high quality used vehicle.

This place was absolutely amazing!!!! Great customer service and a very professional but friendly environment. Derek Watkins was my sales associate and he was the key to my decision of buying. Very knowledgeable person of cars and best fits for a buyer. I definitely will choose ALM Roswell for future purchases. Great team!!!! Thanks for my new Jaguar!!

Peter was awesome! He went above and beyond to help us get to our monthly payment range. He and Chris (manager) worked together to make the sale happen. They were very patient, honest and informative. This is the second car we have purchased with them in the past 6 months and we will definitely be back!

One star is a fair rating. Never had an experience this bad before. I had been contacting Shon at the dealership and always communicated when I would be coming. The car I requested wasnt available the first time because they had to replace the battery. Should have been communicated with me before driving 40 minutes over to not be able to test drive it. Once they replaced the battery, I went to test drive it. No one was reaching out to me to update me. I had to contact them to make things move. I finally go to drive the vehicle and their are lights coming on mentioning errors with the car. He said they just needed to reset the codes. We get to driving and the car doesnt have working air, tons of notifications saying errors and defects are present and then the car shuts off in the middle of the street. I cant even understand why there was no preparation or common sense. Why would you all allow a customer to test drive a car that hasnt been fully checked out? So I would never go back. Dont trust that their cars are in pristine shape.

I recently worked with Patrick on my car purchase. He was patient and helpful in finding the exact car I wanted. He didnt give me the hard sell and wanted to make sure the process was enjoyable and that I got what I wanted for a fair price. The entire staff was friendly and the process was easy!

We worked with Gregory. Very nice young man and knowledgeable on the Nissan Maxima we bought. In the future, when we’re ready to buy again, we’ll definitely go here first!B&G Marburger 7/21

This was super quick and easy!!! I found my car online and already had my own financing. Alex and Mike were very helpful in getting the required info over to my lender. Alex picked the car up for me and had it ready when I arrived. There was no headache! Best car buying experience thus far…

My sales person, Alexander Riley, was excellent.He was very helpful with the negotiation of the pricing, the cleaning of the car, and the test driving. Although the dealership had a lot of cars for me to view, he was able to help me select the one that was just right for me. Management was equally as helpful.This is the place to shop for a car.

I have to say Brandon was the easiest person to work with that Ive EVER experienced in buying a vehicle! He worked so hard to get me within my budget. So thankful God gave me the opportunity to work with Brandon at ALM. If you need a vehicle GO SEE BRANDON!

Awesome experience here at ALM Roswell! Brandon and GM Chris were super friendly and most helpful. Definitely would buy again from them.

So glad I went to ALM Roswell! Xavier was honest, patient and communicated throughout the whole process! I definitely recommend them.

So this was the easiest car buying experience of my life. I put in my order on line and this morning I got a call from Derek Watkins. I gave him some basic information and with in 25 mins he had called me back with and approval. Derek was not only extremely professional but he was also very nice and valued my time. I definitely wouldRecommend ALM to anyone looking for a great deal on a luxury vehicle.

I was going to check this place out but after reading the reviews (Negative), they all seem to have the same experience. Im going to pass! Ill go to a reputable dealership (if they still exist!).

I worked with Brandon at ALM and drove 3.5 hours to get the car. Brandon and ALM went above and beyond to make sure my buying experience was effortless and enjoyable. I would recommend ALM to anyone and will definitely be back to buy another car.

I worked with Peter and Amir and they helped me get the best possible deal on my Range Rover. They were very easy to talk to and went above and beyond to make sure they got me a car I genuinely love. Big thank you for making sure I’m happy with my purchase!!

Brandon was fantastic! Got me the car I wanted and was able to get it at the price I wanted. Highly recommended for anyone looking for a nice car.

Great dealership to buy a car from with professional salespeople Brandon in particular who assisted my wife and I on our purchase. Would recommend to anyone looking for a used vehicle.

Dhruv Patel was absolute amazing. I definitely recommend all who come to this business, ask for him personally. He’s the top salesman for a reason! He’s very social and efficient. He got me a really nice deal for my new car!

Shon was super knowledgeable and helpful! He didn’t push us or try and tell us exactly what we wanted to hear. Instead, he was just real and honest. It made the experience far more enjoyable and helped us make the best decision for our family.

Alex Pham was great to work with. We hammered out all the details on the phone and the process in the dealership was quick! I definitely recommend Alex if you are looking for a professional and honest car salesman.

My wife and I were asisted by the sales associate DEREK WATKINS with ALM Roswell, and he made the experience easy, pain free, and hassle free. We were very grateful and we found our perfect vehicle literally within an hour. The vehicle was exactly what we wanted without any hidden conditions and Derek walked us through the process and had us in our new vehicle within 2 hours. Thank you again for the assistance and we hope everyone else who has him will experience the same.

When you go to the Roswell location ask for Derek he was simply AMAZING not over bearing he was very informative answered all of my questions, very smooth transaction..!! I will return for my next car.. the finance manager was also very cool😎Thanks guys

We saw the all black 2021 Ford Mustang Mach-E online on 7.2.21. Xavier has been in contact with us since ans we made an appt to see him and the vehicle. He was a great salesman and made it happen. I test drove it and I am driving home with today 7.5.21. Thanks Xavier and the finance team for making it happen.

My experience at ALM was amazing and fast. If you’re ever want to buy a car please see Dhruv. He was very nice, outgoing, and the process was fast. I would recommend him to anyone trying to buy a car! Thanks so much for the awesome experience.

I worked with Alex Pham over at ALM. I got a good price and excellent customer service. Alex actually communicated with me while on vacation to ensure I had a good experience. I am enjoying my car and recommend

Best car buying experience I’ve been through. Worked with Xavior. He was polite, straight forward and didn’t push anything on us. Also very knowledgeable about his vehicles. I highly recommend the dealership and salesperson.

Gregory B. Was a great sales person. Very knowledgeable about the vehicle and helped us through our purchasing experience. Well respected and can expect a return!

Dhruv was very knowledgeable about the vehicles we looked at. He was ready to show us any vehicle but was not pushy like salespeople weve had in the past. Highly recommend.

Gregory Blackmon was our sales associate and he did a fantastic job helping us out. He was very professional, knowledgeable and on point. I would highly recommend going to see Gregory for your next purchase.

I purchased a car from ALM Roswell this week and Patrick was my salesman, he made my car buying experience fast and easy ! Overall the place had such good service, I’m glad I purchased my car here !!

Greg was a great agent. The place was very clean everyone was very welcoming. I would recommend anybody to buy a car from them.

Great experience with Brandon! Expressed my requirements prior to purchasing and he followed through.

Patrick was awesome and he definitely has been there for me and my wife when we have called on him definitely has gone the extra mile there should be more like him again thanks and well be back at Alm in the future

Xavier was amazing! I called on a Monday .. On Thursday i had My dream car ! Thanks ALM .. U guys were awesome and relaxed to work with .

I had the absolute BEST experience! D’Angelo made my car buying experience simple and easy. He was extremely patient, knowledgeable and TRUSTWORTHY. I was able to get the maximum amount on my trade in vehicle, and drove off 100% confident in my purchase. I would definitely recommend D’Angelo and the ALM team!

This place was amazing! The selection is great & the staff was friendly and knowledgeable. Brandon was exceptionally helpful with our purchase!

Great Salesman, great customer service. Thanks to Derek Watkins & the ALM Roswell staff for accommodating me & getting my new car.

Outstanding service. Alexander was very patient and helpful. Easy to work with. They work with my budget and I got the car I wanted. I highly recommend ALM Roswell.

This story is different I didnt buy the vehicle due to distance from home and unfamiliar with the brand. Alex Riley still was very helpful and even when I didnt buy the vehicle he still kept in touch. In a way that was helpful and not pressuring. If I lived closer this would have been a no Brainerd.

Excellent experience working with Elisjah at ALM Roswell. Thoroughly answered all of my questions and made the deal I wanted to work. This is my 5th vehicle purchase from ALM and it’s always been a great experience. They don’t beat you up on price like some other dealers and they do a really nice job of finding the best financing out there.

Very great service! Xavier was my sales person. He was very knowledgable and professional throughout the sales process. Highly recommended

Shon & Derrick were very helpful in helping me find the perfect car for my budget and lifestyle I’ll definitely be coming back for my next auto purchase.

Whenever you need a car just ask for Elisjah he is straight forward in a good way patient and real I will surely buy again

I want to thank Brandon Burks for his patience working me and the wife as she worked back home in North Carolina as we made up our minds on what vehicle to purchase. I would definitely recommend coming to ALM roswell

Elisjah Ramirez at ALM ROSWELL and his team were such a pleasure to work with! Thank you so much for making this car buying experience simple and as quick as possible. If anyone ever mentions they are in the market for a new car, I will send them straight to Elisjah Ramirez at ALM Roswell. Thanks again guys!

Today I bought my second car from Derek @ ALM Roswell, excellent customer service, and they are so fast, in and out in a 2 hrs! I will never buy a car anywhere else! Thanks Derek, Amir and Al!

5 stars isn’t enough! Best dealership on the planet hands down. Amir the best Business Manger 💰

Easy process. I recommend Highly recommend ALM Roswell. Xavier was my sales person. Nice guy, very helpful. Amir Kaithery the Business Manager made the Approval with in minutes. Very strong .

It was fairly quick and painless. Came to an agreeable endpoint. Alex was great and attentive and knowledgeable.

Dhruv is the best salesman. He went above and beyond. Picked us up at airport and gave 5 start service. Best salesman and human . great car and sales team

Best salesman hands down, Dhruv Patel Rocked . He guided us to find the perfect car and the best price in town. Drove all the way from New York to make this happen. Ask for Mr.Patel

Be careful while choosing this fishy place for a buying cars. they sell “Lemon title vehicles” it happened to me, I bought Camry SE, 2018 model vehicle, during the paper work they showcased this vehicle as “clean title” and rush you for signing the paper work. Days after I was trying to apply refinance through different banks they found in the background check this is “lemon title vehicle” and cannot afford loans. All they do is lie and sell cars.

Working with D’Angelo was a pleasure, to say the least. He helped me find the right car with all the features I was looking for. The whole process was stress free thanks to him.

Elisjah Ramirez was incredibly friendly, helpful and fair. He was pleasant to work with, and I will be coming back to him for my next car.

Dhruv is an AWESOME salesman! This makes my second car bought at this dealership and Ive enjoyed the experience thoroughly. Hes very friendly, professional, and worked over and beyond to get me a good deal. Dhrv is the Man!!! Come check him out.

Peter was really helpful in the sale, appreciated the patience he had with me in picking the perfect car for me.

Dhruv Patel and Christopher Barton were great to work with . Got a great deal on me car . Highly recommend

Hands down the best Customer Service. Dhruv Patel sold us a Maserati and it’s amazing . He was very talented, smart and skillfully. Extremely clean dealership and will definitely return to buy my Mercedes here. Thanks a lot Dhruv :)

Hey Shon was an awesome salesman. He was very informative and had a great personality.

I bought my car today from the salesman Dhruv Patel a he was very professional and polite . We are definitely coming back for a 2nd car.

The classic bait and switch car salesmen trick happened to us while trying to look at a vehicle at ALM. We even had the salesman contact us the morning stating the van we had been discussing was detailed and ready for us to test drive. After we arrived the van had been “moved” to another lot by the manager but there were plenty other vehicles for us to look at. This is on example of why people don’t trust car dealers or dealerships. I would not trust what I was being told by this dealership. If it is too good to be true it most likely is too good to be true!

Xavier was great! Was very helpful through the whole buying process.

Service was great!! Thank you Derek Watkins for making everything so smooth and easy.

Mr. Alexander Riley was very helpful and knowledgeable about the car inwas considering purchasing. But the outstanding customer service sealed the deal for me. Would and will reccomend to friends and family

Getting my car from ALM was the most complete experience that I have experienced when buying a car .The associate I worked with, Shon…Helped me make valuable decisions with the inventory and understood all of the items on my checklist .Thank you, I look forward to doing business with again .

My experience at ALM-Roswell has been great! Elisjah is fantastic, very knowledgeable, and patient. Lol! Thank You Elisjah! U Are Amazing!

Dhruv was excellent and our car service experience was amazing. He was quick and gave us the best deal. Honestly very happy customer and definitely return . Thanks to Dhruv he made it happen!!!!

Dhruv was great . Bought our son his first Maserati today. Great customer service thanks Christopher Barton.

Greg was so nice to work with. Easy no pressure experience!

Brandon Burks is the best! So kind, patient, and helpful.

Just not real sure about the folks here. We talked to salesmen and then drove a few hours to look at the vehicle in question. As soon as we walk in the door they tell us they just realized there is a crack across the windshield (now albeit they told us on the phone this vehicle was a 9/10!). The next thing they tell us is that someone else just left offering to write a check for the vehicle, but they wouldn’t sell to them until we looked at it first. Sure… there were a few more dings and scratches than what We wanted, but most of all the vehicle was not clean, there was dried tree sap on the hood and tar on the wheels and side of the vehicle. The kicker for me was when they wrote up an offer they tried to include over $3k worth of fees for vehicle inspection and some kind of carpet and paint protection. When I questioned the finance manager about what that was he suggested they put the protection on all their vehicles which there is no way this vehicle had that btw. I told him why should I pay for it if you put it on all your cars anyway. They finally removed the fees, but in doing so didn’t want to offer the full price it was going to cost me to fix the windshield. Finally after looking at the vehicle again I noticed the front bumper had a big dent in it and some of the grill was cracked. I showed the salesman and told him I’m pretty sure this vehicle had hit something pretty hard. All they would say is the CARFAX said no accidents “reported”. I said well reported doesn’t mean there wasn’t something not reported. Anyways, we made the right decision and walked away at that point. Listen never let any car dealership try to charge you extra for inspection or any protection that they already put on their vehicles…be ware if they try! And don’t always trust the CARFAX, look the vehicle over many times. I give them a 2 stars though because the salesman was very nice and never tried to be pushy in any way.

Dhruv was excellent. Within an hour we walked out with a new car. He is honest and always helpful and informative. Ask for Dhruv always

Such a quick and easy experience. Dhruv was SUPER helpful and knowledgeable about the vehicles we looked at.

This is my second auto purchase from ALM. Derek was extremely professional and helpful in helping me find the right car for me. I would highly recommend asking for Derek in your next auto needs.

Great buying experience. Make sure you ask for Brandon Burks.

Elisjah was Amazing. So patient, kind and respectful! Would recommend to him anyday!

Elisjah was an excellent salesman! He is professional, courteous and very helpful with the car buying process. He is honest about everything! Thanks Elisjah!

Dhruv Patel was awesome . Very clean and wholesome dealership . Thanks manager Amir and Al Bryan and of course Chris !

I recently bought a Lexus RX 350 at ALM. I would give a 5 star on the sales rep, Sal Chandra, he was amazing and very diligent in making sure everything was covered and went over and beyond his expected duties to be sure we were satisfied. Minor thing, ALM was not so good on detailing of the interior and exterior to make this used car feel shiny and new. When I picked the car up, Sal actually personally did some cleanup of pretty obvious things that were missed from the detail job, not a huge issue, this is just feedback for ALM. ALM does receive very high marks for taking care of an issue I didnt discover until getting the car home (a crack we all missed that was in drivers window). They took care of it right away by replacing the window. Thank you ALM! I would definitely do business with you all again. Especially Sal!

Elisjah was great, got me in Porsche just in 30 minutes. Great customer service.

Peter Boczar was great and helped me get the deal I wanted. Would highly recommend.

Shon was amazing and professional! Made this amazing experience! I’ll definitely purchase from him again!

Drew was amazing!! He provided me with honest and respectful sales service without being pushy. I appreciated his help and knowledge of the car that I purchased.

Awesome Sales & Managerial StaffGreat Group of Car Professionals

Dhruv, he was very understanding with us and took good care of us

Drove all the way from Alabama to get a car . Great prices and 5 start customer service . Thanks to Dhruv Patel my Sales Agent and the managers Chris and Amir and Al Bryan.

Thanks to Brandon at aim I got the car I wanted he worked had to make sure I got what I wanted and the finance went great!!!

The best salesman Dhruv was amazing . Helped me get the right car at right price . Amazing experience

Went in and worked with D’Angelo.Made the buying process very smooth!

Dhruv was an exceptional car salesman today! He made sure I was able to test drive, view the car, and give me a good deal on a new Mercedes Benz. Dhruv give personable service and was a true gentleman.However, Dhruv lied about the past issue on the car. I wasn’t aware of engine issue UNTIL signing documents. Originally I was told it was an acceleration issue. Nonetheless, he said he made a mistake.

Dhruv Patel was great . He helped us get the s560 . Great dealership

Brandon Burks provided excellent customer service and got us the deal we wanted.

We came here to only LOOK at vehicles. We weren’t planning on purchasing today but all the cars here are in perfect condition with great pricing! Everyone here is so friendly and accommodating. I came with my husband, toddler and newborn and no one made us feel uncomfortable in the least bit. Our salesman Alexander Pham worker hard, diligently and patiently to find us exactly what we were looking for in a new vehicle. His managers Chris and Amir both introduced themselves and helped finalize our needs. All of this lead to us signing, purchasing and leaving for with a vehicle today!We appreciate all the help, trust me don’t go anywhere else for your car !!!Ps we are here on Father’s Day and another salesman named Greg offered us some of his Father’s Day cake, even though we aren’t even his customers!😊🙏🏽🙌🏽