Very professional and fair price get the job done in a timely manner
I am very happy at Roys Auto. Every time I take my car over at his shop I can always know that it will be taken care of his prices are very reasonable.Roy will bring me home and have someone to pick me up all of the staff are very friendly and respectful.I really feel like family. Thanks Roy for good service.
THIS IS A GREAT AND HONEST PLACE!! Ive only had to go twice, once for my A/C and another time for an oil leak. And everything works great! I dont know who would have anything bad to say about Roys Auto repair shop. Thank yall for reasuring me that there are still honest mechanics in this area.
Honest and effective service. Great staff. Roy is 10 stars !
Roy and his team are the most honest shop around. He is always helpful and tells you straight up what is needed. He has had my trust for more than 10 years when his shop a tiny one on hwy 36.
Honest, trustworthy and reasonable. I have their number saved in my phone! ❤ you guys!
The service was awesome! The guys are polite and professionals they got the job done and didnt over change either!
Great service . very friendly business. Mechanic is a pro. Price not to high. Theyll get our service if need be
Always good courtious polite service there! Affordable prices and good quality work for yr buck!
Always polite and great service!!
Great place and great people. Always reasonable, great service. I recommend them!
Fast same day service. The owner was on property and heavily involved in all aspects of the business.
Absolutely amazing service. I cannot recommend this place enough. I thought I was about to break the bank for my car, but to check all my fluids (even with the difficulty of finding the transmission due to the model of my car) and top everything off and make sure everything was good cost barely anything compared to other places. This place is awesome!
They do really good work at a great price. Roy will keep in touch and give you hands on of repairs that needs to be done.
A great shop that did quality work at a more than reasonable price. This is a busy place but they made time to greet me and let me know what my cost would be upfront. Roy and his mechanics made this my new place to get work completed on my trucks when I have a need. Thanks for a great experience. If you were not happy with the last place you went for automotive work then I recommend you give Roys a chance to earn your business.
Good work at a fair price. I would definitely recommend Roys.
I’m so glad I listened to my brother. He told me to take my truck to Roys and I am so happy with the whole experience. From the very beginning I was greeted nicely and Then Roy came out and was a true gentleman. So respectful, honest and caring guy. He truly is a man of his word. He took care of my truck and got her running in less than 2 days. I’m one of the naive ones when it comes to cars but he made me feel comfortable when he explained everything. He is totally 5 Stars and I’m going to keep recommending him.
Its becoming increasingly rare for me to be able to say that I am exceptionally satisfied with any purchased service and where auto repair is concerned.... Nearly impossible.... Until recently, when I took my late model Buick Regal Turbo into Roys for service. About a month prior I got a check engine light and a very reduced level of engine performance. Before finally going to Roys I took my Turbo Regal to to at least 6 other places including independent repair shops, auto parts stores and GM dealerships in an attempt to get the issue diagnosed and quoted. None of them including the GM dealership could give me an accurate or even a semi confident diagnosis so I kept looking. I decided to try Roys next due in large part to the excellent Google reviews. I called on Friday evening and Lacy told me to bring it in first thing next morning. They opened right on time at 8am and by 8:20am Mike and Lacy had the issue accurately diagnosed. By 9am they had the correct replacement part and by 9:30am Mike had the part installed, tested and 100% fixed! The cost was beyond responsible (Probably 1/3 of what the dealership would have charged to Not get it right) So if your like I was, having reached a point of trusting no auto repair operation, rest assured, there is at least 1 good one left.
Great service and a great mechanic. Been in business for years.
Roys Auto has been my choice for 15+years. Wouldn take my car anywhere else. Roy always makes it right and at reasonable prices. Polite, courteous and great work. Thanks Roys Auto!reasonable prices. Great people,!
They do really good work at a great price. Roy will keep in touch and give you hands on of repairs that needs to be done.
I took my 2008 Nissan quest minivan for coolant leak. They quickly found the problem. Radiator had a big crack and needed to be replaced. They took care of it the same day. He even went out of his way to fix a small but annoying noise. Prices are reasonable. I would definitely recommend his shop .
Okay soooo I’ve been trying to get a quote for a week. His assistant who is very kind told me the day I called that his boss will call me back that day BUT he got super busy with tows so the assistant told me tomorrow. No problem. Two days pass so I called on Wednesday and he said he’ll have his boss call me when he’s done with three costumers. Roy called later that afternoon and said he will call me back with the prices for parts and labor. I wanted to be scheduled for TODAY this morning as soon as he opened which i told both of them during the week. I was patient and waited but no one has called me since Wednesday and now I’m forced to go to a chain mechanic shop. I just wanted to support local business and form a relationship with this shop to further fix my used car because I’m giving it away after everything is perfect. I’m disappointed I wish I could’ve had the costumer service everyone else did.I have a two year old and a two month old baby and no AC so that’s the only reason I did not just drive up there and wait. I needed a appointment so i can get a babysitter and handle my business at the shop. I just wanted my ac hose replaced and a oil change so we can stop dying in the heat every time we want food or have errands.
Their customer service is wonderful!! I will definitely come back for any car repairs!
Great service and price always
I cant say enough about how AMAZING Roy and his mechanic shop is. My family and I have used Roys for years. He is honest and always goes above and beyond. All his staff have always been so good to me.My sister will drive from Baytown just to visit this mechanic shop. They always find a way to get me back on the road fast. I would and will continue to recommend this mechanic ! Amber
PURPOSEIssue: The purpose of the visit was to replace a valve cover gasket & seal.VISITVisit: During the visit, the appearance of the shop looked visibly disorganized unkept.Maintenance: Quoted one price. Half way into the job Roy notified me, they found another issue and would cost more than the quoted price. During the maintenance, one gentlemen appeared concerned communicating in a low voice to another at the front counter.By the time it was all said, there were 4 mechanics surrounding the vehicle communicating back and forth as appearing to resolve an issue. Finally, the car was ready.Keys lost: After being told the car was ready, it took 2 different employees about 10 minutes as the keys to the car had been misplaced.POST MAINTENANCE:Following the departure of the shop, the first day went fine. On the 3rd day after the repair, the engine block was spewing oil and the fixed val cover gasket and seal was back at square one.ENDSTATENot recommended: This repair shop is not recommened for the fact that 3 days after the repair, the repair remained damaged. It resulted in lost wages (to do initial and repair again) in addition to the costs associated to get the repair done correctly.
Customer promised to call me back,and never returned my call
My son was stranded in Rosenberg, 2.5 hours from home, and I had a tow truck take his car to Roys. (It was the closest to where he were stranded and looked as good as any other option.) I was well aware that getting his car towed to an auto shop was putting us at their mercy...its not like he could just drive it to a different shop. As it turned out, all he needed was an $86 thermostat and my son was on his way again.Thank you Roy for being fast, friendly and, above all, honest!
Extremely nice people and I know from prior experience they do great work but they were priced about 140 dollars higher than someone else of the same quality so I took my truck there this time instead.
They made a good job on my truck. Truly reccomend
Roy is always a great place to go if you need mechanic work, Roy is a great person, affordable and dependable, highly recommend!
These guys ROCK! Friendly, trustworthy and reliable.They went above and beyond to get us out of a tight situation with a broken down car, needing to get to work by a certain day, they said they would have the job done and they came thru for us with flying colors. The quality of their performance is amazing. Reasonable pricing as well.
Always excellent service, been going to Roys for years and he always takes care of us. He put in new tranny on my auto, new a/c on the truck and inspections, etc. GREAT job and help from all associates. Roy is always willing to talk to you and explain or offer help!
Ive used Roys auto repair for the past 5yrs from rebuilding my 94 Camaro to my newer 99-2013 vehicles, his team has always been on point. Never has he tried taking short cuts nor try and rob your wallet. Very honest & dependable. All around great mechanic shop, also does wash & detailing of vehicles of all kinds that is also on point!!
Fair pricing. Good work
Cheap affordable mechanic friendly towing service
Best prices in town great work fast service. .nice people Roy.....thanks. .............Sean M.
Roy is always a great place to go if you need mechanic work, Roy is a great person, affordable and dependable, highly recommend!
Just moved from Maryland where they were trying to charge $200 to look at the A/C...drove down to Texas without A/C...took to Roys and they were very reasonable and honest. Needless to say, the fix was fast and minimal. Thanks Roy, Lacey, and Richard!!
Great work
Roy is very honest. There are so many auto mechanics that can be very dishonest and looking for more greed. I am very satisfied after they fixed my AC and highly recommend them.
Avoid this place at all cost!! I came to get my car inspected and none of the guys have the keys to move the car thats already sitting inside the inspection bay! Never will get my business
Was very pleased
Great service at a great price. Roy will get you taken care of.
Honest, reliable and fast services. 5+ stars !
Great service
The most honest mechanic I have ever met. I wont go anywhere else.
Very reliable, fair pricing, great family!!!!
Had my truck worked on and they pointed out a few other things the noticed. Reasonable price and quick service.
Great service. Very dependable
Honest people here.
Great service
A good team of down to earth technicians
Higy recommend
Okay asked for a est. They did work on my car. With out calling me first. Not a Happy camper.
Very professional auto technicians
Really nice people
Fast and friendly
Good value
Reasonable
Great place and staff
Great services!!
Great Service
Very good service!!!!