Anytime fitness basically scams you with hidden fees and sneaky policies that get money out of you. If you enjoy that kind of stuff, go ahead, knock yourself out. Otherwise, I’d highly recommend to look elsewhere

Spacious workout facility. Always welcoming and helpful with goal setting. They have an app that is amazing as well.

Told one thing at sign up and then told that was not true. Not ethical and lied to me. They are taking advantage of me. So sorry I ever joined here.

I’ve been contacting all the locations in MN nobody returns phone calls there is never any personal at any of the locations it’s like they don’t want new clients

Overall a great gym and well taken care of equipment. If you plan on canceling your membership and you are well past the requirements listed in your contract your best bet is changing your card. For two months I made attempts to contact via email and voicemail with the listed number, without response. Stopped multiple times before the first of January during listed staff hours. Keep in mind the hours were limited to Friday’s and part of Saturday. Nobody was staffing during listed hours. I left multiple voice messages detailing my request to cancel. Only after I called pretending to be interested in a new membership did I receive a call back in less than 20 minutes. Darryl was a little surprised when I told him I was actually trying to cancel. Paper work was completed and returned. Here we are a month later and I’ve been billed again. #anytime for life #mybestself

Steer clear of this place after canceling membership they continue to take money out of my account and before that we’re taking extra payments stating it was for updates or enhancements for the facility without giving me any notice ahead of time when I contacted them regarding the issues they were very rude trying to justify that they were in the right taking the money and that they were going to continue to take money unless I closed the account. Keep in mind that this is after I had asked them to cancel my account because I had no access to the gym I wasn’t living anywhere near a gym at a time since we moved I needed to cancel and they ignored it I believe out of spite and just continue to charge me and I think they charge me extra things just out of spite as it seems to be some kind of battle or vendetta against one of your customers I have never experienced anything this bad this was truly the worst of any customer service or contract that I had ever experienced in my life Be advised this is not worth the trouble

Overall nice gym, it is clean and has a variety of workout equipment. As far as employees, Erin (Manager) and Chris (Trainer) are both fantastic!

Great staff! Also an amazing large facility that is more accommodating than Anytime Fitness I have been too.

WARNING: This location in particular (does not allow / not able to) refund any type of membership fees once you have signed up, even if you decide to cancel the membership within 1-3 days. (Disregard any statements that they may claim in regards to offering any refunds) Aside from that, Im certainty positive that this gym in particular is worth going to. The overall environment looks clean, the equipment looks new and in top condition, plenty of happy members when I came to visit, and the staff is very knowledgeable and polite. Overall, this is a great gym; however, make sure that you are 100% committed before signing up. As mentioned earlier, they do not allow or are not able to make any refunds.

I have been a member for almost 2 years and love the new location. Staff is always friendly, the equipment in great condition, the club is clean and safe. I like the classes and the possibility to select and play a virtual class when the hall is available. I have recommended the place to a number of friends because we feel comfortable there.

Great access and quality of equipment, including a water-based massage bed.

I was previously a member at Snap Fitness and cancelled for Anytime. I have enjoyed my experience at here much more than any gym in the past. Nice and clean gym with more than enough room and equipment and a friendly, helpful staff that really sets this gym apart from the rest. Awesome gym experience and I highly recommend it!

Probably the best one Ive been to yet. Large facility, with lots of equipment. Also has heavy dumbbells if you need. Theres also a tanning bed. Looks like you need to pay for it though.

Their contract says if you get injured you need a note from a Doctor. Well I got a note from my Doctor and they told me that my Doctor isnt a real Doctor. My Chiropractor is a DOCTOR and they pretty much undermined her 7 years of schooling. She is licensed by the state and is able to write anyone a note based on injury. The personal trainer said a Chiropractor is only a temporary Doctor, it was a super disturbing phone call and major defamation to all Chiropractors. I hope every Chiropractor out there knows this about Anytime Fitness. My Dr. actually had to speak to the owner of AT and the AT owner told my Dr. she isnt fit to write a note which my Dr. had to explain that she is and that the AT owner can call the MN State Board herself. This is so terrible on the owners part. Did the owner go to school for 7 years to know all of this? The owner told my Dr. that if I could walk to my car that I could go to the gym. The owner had NO idea what kind of injury I had and if I had gone into the gym after my Dr. specifically said I cannot workout that lawsuit would have been on Anytime. I guess they will do and say anything to try and keep members even if it means ruining their reputation in the mean time.

Renewed my membership thinking I would be going to the Apple Valley location, only to find this gym was closer to my house. Little did I know this would be the best gym experience I have ever had. Clean, great lighting, tons of equipment (that even at the busiest times youll still have open machines), and just an overall great environment. Definitely a 5/5!

A spacious Anytime Fitness. Well kept and a variety of equipment. A very big private studio area with a few complimentary classes!

Very good variety of equipment, and very friendly staff!

If I could rate a zero star I would. The facility is okay but customer service is confusing and costly. Get EVERYTHING in Writing! I cannot stress this enough. My wife and I signed up and learned that gym life was not for us. We called three months before our contact was to end and asked to end our membership when the contact was set to expire. They told us to call back in September to confirm, which we did. Now they are telling us that we owe for October because they need a month notice. WHAT?! ! We did notify them and we did what they said. Why are we being punished?.. Worst part is, you cant talk to anyone who can do anything.The people in the office are just slaves to a computer program. If you like being in a cult you cannot get out of, then go right ahead and sign up.

Clean location. Lots of equipment to choose from. I docked a star because I overheard two employees talking about their drunken weekend and they were using foul language. It’s a gym I get that. But your supposed to maintain professional .

Ive tried to renew my membership now 3 times and the manager is never there. Shawn the old manager was really good and helpful. New manager is impossible to find. Time to give my money to a different club

Their staffed hours are 10 to 1:45 Tuesday to thrusday. So I took time off work to be there at 10:30 on a Tuesday and they have a sign saying they will be back at noon. I also tried emailing via their “contact us” webpage and never got a response.Update - went back at noon and someone was there and was very helpful. Maybe add afternoon hours once a week.

I highly recommend. Spacious, good lighting, clean, and more than enough equipment!

Terrible policies and systems in place. 3 1/2 years ago...I joined this club...and early into my membership my CC had expired. B/c it expired they turned off my key fab. Little did I know they continued to charge me month after month for a service I didnt receive. No phone calls. No emails. No letters. 3 1/2 years later Im in collections for $800+. Had I known they were still charging me (even though they locked me out)...I would have gladly updated my CC with them and continued on. Oh, and my contract was for 18 months...so were talking 18 months after my contract was up, they decide to toss me into collections. Times must be tough for this terrible club...Id stay far away. Id never sign another contract at a gym...most allow month to month these days...this was an awful experience...and rude email correspondence when I confronted them...

I have never been treated so poor as per a customer service situation. I do not use the services and I have asked to cancel however they will not allow me to cancel while in contract even though I have offered to pay a early term fee. They said I have to move or have a medical condition to stop paying. I have payed over $600 in fees and have hardly used the services. They responded that is not there problem. They said they would rather have me post to every site about how they will not allow me to buy my way out of contract than let me discontinue my membership.

I have been going to this gym for several years now.This gym is great there is plenty of equipment and some amazing live classes included with your membership fee, Zumba, mixxed fit and yoga. All the instructors and subs are amazing, friendly and fun. The manager Ryan always waves or sais Hi when you are coming in for a workout. I have had some friends leave for relocation or personal reasons and they did not have any problems stopping there memberships, some people just need to understand contracts better. This is a great neighborhood gym !

I cancelled my membership today because I have a little one at home and there is no daycare available at the gym and I’m just not using it. I knew that I would be charged for an additional 30 days from the time I cancelled and I was ok with paying that as I understand that this is standard practice. What I didn’t expect was that I would also be charged an additional $32 for a “club upkeep fee” for the following year. I thought this was ridiculous because I wasn’t even going to be a member of the club in the next 12 months. I asked the manager if I could deactivate my key fob immediately rather than have access to the club for another 60 days to forego the fee but apparently this isn’t an option. Its not that I can’t afford to pay $32 but it’s the idea that I’m paying an upkeep fee for something I won’t even have access to soon. As a small business owner myself, I thought the customer service was HORRIBLE and if I go to a gym in the future it will never be an anytime fitness.

Place is awesome! Employees are great, other members are nice. Huge layout

This gym is excellent,premium knowledgeable staff,and good working equipment. I give it 5 stars.

Only a few people.

Its a gym. They have gym stuff. Staff is helpful.Ive never had a problem at the new gym in Rosemount.

Best full gym for price in Rosemount / Farmington / Hastings area.

I agree with Mitch Youngs review above! I have called and left numerous messages over the past 4 months to cancel my membership and cannot get anyone to call me back. I guess i will figure out a way to cancel payments through my bank!

I am a greatful person I work out anytime fitness I always have my mate with Josephine I realy have got alot ANYTIME FITNESS THE BEST!

Ok, gym. Most of the time I went in, the weights were never put back. Some machines took weeks to get parts to get fixed.Just really not overall that nice for me. I have not had any help from this club when I want to quit. They say theyll try to help me, but completely do nothing... Also, after telling you that they cant help you, ask you to come into the new gym and well help you with whatever. Doesnt really make sense to say we help when if fact they do no such thing.I will be going in to quit, pay the rest of my 11 months of unused gym (because apparently they have no termination fee, like any other company.)

The gym is fine, what you need and nothing extra; however I had a very bad experience with the owner. I bought a student membership that included the summer and school breaks but over Winter break when I tried to contact the club the owner rudely told me that I did not get to come in over breaks, that the employee (who I liked) who I made the deal with was being punished and that I would be in no way compensated. He acted as if I should have been familiar with the anytime fitness cooperate policies that he used to justify cheating me, was pointlessly offensive and said it was my fault for trusting his employee. I will never go back and would not recommend the gym to anyone who is not a lawyer because apparently thats the only way you can get a fair deal with this place.

High ceilings and a great space to workout.

Great silver sneakers classes

Tons of experience with this place. If you try to quit this gym, make sure you notify the owner AND manager well in advance and GET IT IN WRITING for both. Monitor your bank account for extra charges during and after your membership period, but dont expect to get it back no matter how strong your evidence is. If you get a trainer here youll pay premium prices for the Twin Cities worst paid trainers, because over half of your money (60% now I believe) pours straight into the owners pocket, a fact they neglect to advertise. All of the great team members from a couple years ago have been fired, especially the managers who only seem to last 6 months at best. Want to see something interesting? ... Watch how long the female employees last in this gym. Theyve gone through ALOT.

Great coaches & friendly staff.

Spacious, good lighting, clean, and more than enough equipment!