Went on a Friday around 1 oclock, yes it was busy but for the price I expected better. Paid for a Super wash which is 23.00 dollars. My car was poorly vacuumed, not wiped down properly inside and they forgot to put the air freshener I paid for that was included in the super wash package! Mind you I keep my car extremely clean so there wasnt much to be done inside but yet this place still failed at doing the bare minimum. Disappointed, definitely will not be coming back!
If your looking for a good person to clean your vehicle ask for young pablo, man is a very meticulous person with a keen eye for detail.
Paid $90 because I had spots on my car and the guy asked if I wanted to get a clay bar done as well. The spots are still on the car, watermarks on the car, and interior cup holders are still dirty. Overall a shoddy job and you’re better off going somewhere else.
Great carwash and they make your car look the best they can. Take pride in their work
Great car wash but always packed! That can’t be helped I guess everyone wants their car washed huh ! I waited about a good hour and a half before I got the keys to my car ! They didn’t even clean the inside mane it was a communication error but I aware I said clean the inside and throw the trash after giving the guy a 10 dollar tip to see the trash in the car still I was disappointed
I paid for their most expensive car wash service and wax that was $75. I expected a lot more for the price I paid. My car still has water marks, when it was “waxed” and the inside was barely even wiped down. I wouldn’t recommend bringing your car here for a wash. Not worth what I paid. You can better wash at a drive through car wash.
They push you to pay $10 tips because you drive a luxury car. Are you kidding me?
This place looked very nice from the outside, but the quality of the service was disappointing. I was unhappy with the interior cleaning because there were spots and cleaner stains on my dashboard and around the cup holders. The floor still had crumbs and dirt. My rims had a lot of dirt on them still even though I chose the wash that included their detailing. They were also very rough with my car and threw my car remote keys into the cleaner caddie from a far distance. Although they were very fast and I did not wait long it felt like they prioritized speed over quality. I have been coming here for a few months and Id hoped that each visit would get better but it has not so unfortunately I will not be returning here.
Terrible management and service. The car wash itself was average ok, what really got me was their attitude. The staff there was so rush at finishing my car that he knocked my rear view mirror off. When he handed over my key, he was actually trying to convince me to fix it by myself. No kidding. Of course I said no, and the “manager” showed up with strong scent of weed. They tried 30 mins to put it back but miserably failed. They finally gave up and asked me to look for professional help and they would reimburse. After all, I got the car fixed and 2 hours of my life was wasted. When I came back with the auto shop receipt, the owner gave me the long face like I was stealing from him or something. Ridiculous. Recommend this place to the ones you hate.
They scratched my car and tried to place the blame on me that I had tried to cover up the scratch before going to their car wash (even though I don’t make an effort to hide the other scratches and dents that I had prior to the wash). They were extremely rude and unprofessional. They lack the skills to clean your car correctly and no professionalism to admit when they’re in the wrong.
The most beautiful car wash I have ever been to and the service is great too. It was a pleasure to relax in the patio area watching your car being cleaned. There is a large inside sitting area too. It is important to point out that they use air gun to clear out water trapped in the crevices of your car, a procedure I found missing in an increasing number of service providers, and I have been checking out a number of car wash in my area to replace the one I had been going to for years due to declining quality and I think I have found it in Country Village.
My car sat there and air dried and they didnt do a good job wiping out the inside of my car I will never go back there again
Love this car wash,,, they always do an amazing job,,, highly recommended 👌
For around 45 bucks I can get the exterior looking really nice and rims looking good and have the interior wiped and fresh. They spend a good amount of time on your vehicle usually half hour to an hour but the results are worth it.
Best carwash facility in the San Gabriel Valley. Ive been coming here for many years because they always do a great job. Even though there are many other options around the neighborhood, I still make the drive coming from Arcadia to drop off all the cars for my family as I know that I will never be disappointed. Their prices are also super reasonable while the staff are friendly and professional. Like to also take a moment to commend Hamik for his consistency in quality customer service for so many years where he always ensures that his customers are happy. I highly recommend that everyone get their cars done the right way by coming here as they are truly the best.
So farBest car wash in Rosemead/san gabriel area
They always do a great job here. I like that tire dressing is included in their regular wash unlike most places
Good deal, very friendly workers.
Just about a perfect car wash ...
Clean facility. Quick service, when they are not too busy.
This car wash is good.
They did not clean the back seat and the trunk. Its is still filled with dust and particles. I have to clean the car again myself. Will not come to this place again.
Very detail oriented
I was waiting for 40 minutes. I check my car when the surface there are a lot of water stains do not paint clean, worse things tires and the front did not wash clean, there are a lot of insects body. The staff also told me that I was the reason why I had not been caring for too long. When I check my car inside the time, I found that the basic did not help me clean up.
They do a good job friendly and fast
Terrible job very upset with their work.Took in my car for a car wash and had water stains all over the rear end of the car. Never going back again.
My rental car had multiple large black marks on the roof from transporting bikes & dirt/dust everywhere. The cleaning team were able to remove the stains & returned the car looking completely new! I couldn’t recommend the place more highly.
Good price selections. They get your car done fast.
Best place to get your car washed. I went two months without getting a wash and my tires were still shiny!!
I came to the area for work and got a rental car from Budget that just looked terrible. I’m so glad I stumbled across this place while visiting a customer! The work this place does for the price is absolutely unbeatable, and that’s coming from a guy that has owned and operated a detail shop! Well done!
Always good service
Great service and massage chair. I strongly recommend!!
It does get busy that you have to wait. But the wait is so much worth it.
They did a pretty good job, but I still had spots on the rug and window
Carlos is the best! He will take care of all of your car care needs!
I dont know what to say about this place.They do the car wash and that is fine however the service is not at all consistence also I never understood the difference between Custom, Delux, Rainbow, Regular or Super Wash. After carwash everything looks same on the ground as i tried all apart from custom wash. However they do the job sometime extremely good and sometime so so.
I never learn my lesson. I swing by here from time to time... They still have the worst service. they dont vacuum well. they continue to forget to spray the car scent freshener, they dont wipe or clean thoroughly. Theres still dirt on the carpet. They dont put back the carpet correctly. They leave the seat up and the other down. Just basically the most inefficient carwash place. Not worth it.
Ive been going there for 30 years + ! They have a low turnover rate with their staff . They use quality supplies and do an excellent job every single time . Thank you !! Sincerely, Victor Vasquez Sr. #Loyal Customer 4 LIFE !!!!
They do a very good job
Went to get our car wash and paid $15 for it, the only thing that were clean about our car was the tires. When I ask the supervisor how come my trunk cover is still very dirty he told me I have to pay another $25 to get those stains out. Then when I asked the cashier if someone more senior I can talk to, she tools me NO, and that I should know better and ask before I chose the regular wash option. She said that even a 2 years old will know that those kind of stains are hard to clean. Super horrible customer service. Never going back!
Just asked for the 15.99 special. Signs are posted everywhere $15.99 special Tuesday, Wednesday, and Thursday. The lady at the register rang me up and chatged me 17.99. I told her I got the special and she said it was an extra two dollar charge. After arguing with her about false advertising I stopped talking to her. The Managers name is Hamik. I will call him after 11 and see what he says. I have a feeling I will get the wrong answer. Last time I come here. LOOK AT YOUR RECEIPTS PEOPLE!!
Down the street from me so im happy its convenient
The business used to be very good. Now, its only average.
Poorly run and maintained car wash. Long wait and not efficient.
Good place for a quick wash. Go in the morning before the place gets packed
For the $90 service they did an amazing job with shampooing carpets, waxing the car, and leather treatment.
Streaks where the odometer goes, spots all over the windshield and didnt even leave the scent we asked for. It was $25 and not worth it. (The tires looked good.) I usually go to do It yourself places and pay $10 at most. We just got our car, brand new, and wanted to have it done professionally.Well, we would have gone back and had them fix what we werent happy with but they were very busy and we were running late. I just expected it to be done so much better than what we got. I was disappointed.
This place was great, in and out quickly. They did a good job with the wash and I was out of there in less than 20 minutes.
They routinely close earlier than posted times
The car wash was alright. There was still crumbs on my seat. ok whatever. Nothing serious, but what really got me was when I went to get my keys the guy literally stared at me for a moment before handing my keys to me and literally ASKED me for a tip. Im all for tipping, dont get me wrong. As I was waiting I noticed a jar on the counter where you pay that said tips. What I assumed was tips for the guys that all worked there. Maybe they split it at the end of the day... I told the guy oh I put the tip in the tip jar . He LITERALLY told me No next time you give it us!... After that Im sorry I wont be going there again...
Every time I come here, I cant even tell that Im driving away with the same car I drove in.
A nice friendly environment. Prices gone up a bit. Many restaurants around the area. Very secure environment.
The best Car wash
This is best customer service car wash,they do the best to clean and wash my car for five years
Do not go here. They do not vacuum correctly, This car wash is a complete joke I told him to vacuum my trunk they did not I told them to shampoo they did not everything I told him to do they did not do and the manager did not even want to accommodate me or give me a discount or anything the car looks the same it was a waste of money I will never be coming back here ever again
Not the best car wash ive gotten but my car is clean
No communication between the guys I asked for a Super wash” and the guys wrote on the receipt “Regular wash” when I went to pay I noticed it was less so I go back outside to let the guy know he changes it on my receipt but not on his copy so the workers can see the change so I ended up paying more and didn’t get the “Super wash” not to mention they didn’t clean the car good no vacuum water marks everywhere horrible job I tried to talk to a manager and he was on the phone had me wait over ten minutes and then he leaves through the back door from what one of the worker told me
Rude lady in front today and mediocre job cleaning. Still dirt on the carpets and missed spots cleaning the interior which I paid extra for. Not to mention the missed spots on the exterior which is obviously part of a car wash even a generic car wash done for donations.
Good place to get your car washed.
I drive past two other car washes to go here, and its the only place my wife will take her classic car. Ive been coming here for 15 years, and the staff all know me, so its a stress-free visit every time.
Wasnt clean didnt vacuum portion of front water spots on window
Is bad cars wash and wait over hour.they charges extra $3 for vacuum but never vacuum in the trunk .i go home do vacuum my cars again.
Good job
This is my go to place for a car wash. Do they forget to tip.
Best car wash.
Took 3 hours to wash a small sedan. Unreal.
Good service.
Best car wash in Rosemead
Too expensive.
Kinda expensive
Price and the quality is not good
Good service
Looooooong wait, NOT cheap
Excellent job
Wash very clean
This place has a good car wash service. Please note that there is no Chinese service, but the process is actually very simple.
Good job guys
I have been in line for a long time, and cleaning the car is very confusing.
Not bad