Arrived early at this place was a bit busy. ( Popular place). And good reason they use genuine parts and oil. Manager is very courteous and inattentive. Price is fair and I got out in 45 minutes.
Great and honest service. Very great work on the car as well.
Tom at Rosemead Auto repair did an outstanding job on my 2001 Avalon with 190,000 miles. He quickly found the root cause of my check engine light issue that confused my two other incompetent mechanics (bad grounding job and one guy forgot to put back a bolt underneath the chassis, causing an annoying rattle). Tom also did some deferred maintenance such as replacing spark plugs, radiator, and water pump with appropriate hoses, etc. His prices are very reasonable. My car now drives like a 2 year old Toyota instead of a 19 year old Toyota that it really is! Thanks so much Tom, so glad I found you.
Excellent ambiance, delectable wines, and competent and welcoming staff. Im not sure what else to say about this store.
Amazing Service and very affordable.
Was referred to Tom and am most definitely pleased with the experience. Went in for timing belt service on my gx470 and it went smoothly from start to finish. Tom is straight forward, kind, and (to the best to my knowledge) honest. was quoted slightly less at other shops but for the customer service i’d come back to him any day.
I have been their costumer for about 30 years. I never question on dispute anything. The reason is because they earned my trust. Everything is done right and the prices are fair. The staff is remarkable. Service is always friendly and reliable. Hard to find this elsewhere.
Got an estimate for front shock replacements and because the price was more than reasonable I decided to get them replaced right then and there. Great service and knowledgeable mechanics, thanks Tom!
Tom is trustworthy and honest.. fair price for excellent work. Have used this shop for last 2 years in all my Toyota and Lexus... I recommend Tom and his Team of Mechanics very highly.
They do excellent work... I wont take my truck anywhere else.. Honest and reasonable
Great service, very reasonable prices, honest and fair business.
Trust worthy. I have been using shop for almost 3 decades. Tom recommends only if it is necessary to repair. He had never tricked me to fix something I dont need. I see that every customer loves him. I do not shop around so I dont know how to compare with others. He always provides good quality repair and service.
Tom is very honest unlike Firestone on Baldwin Ave. near Duarte.. He quotes you the exact price of the part from the dealer. I called the dealers parts Dept. to check on the part price and it was the same as his quote. I have a Lexus and needed a blower motor and the price quoted from the dealer was $296. and that was the same as his quote. Firestone tried to rip me off by saying the part was $570. from the dealer. They probably thought I wouldn’t check with the dealers parts dept., they also tried to pad the bill by trying to say I needed a bunch of other work. Tom just just fixes the problem you have and not try to make things up to soak you.Synthetic oil change price is very reasonable at $50. and he uses orig. parts. Go to the Firestone crooks If you want to be ripped off. Will be going to Rosemead Auto Repair Corp. from now on. Ask for Tom.
We have been customers for 20 years. Great service, fair prices, reliable and honest mechanics. Tom is always straightforward about what must be done now, what can wait but will need repair soon, and what recommended maintenance will keep your Toyota running smoothly. He keeps meticulous records; parts and labor guaranteed so he stands by his work. Cant ask for more!
You Dont have to worry about your car. You have the option to have them use dealer or after market parts. Oil changes the use dealer oil and filters. Parts replaced are shown to you. Very knowledgable and friendly. Tom is awesome.
I wish I could give minus star. Expensive and bad customer service. I will never go back there.
Tom is the one of the most honest mechanics out there.
Still a loyal customer after finding them on yelp two years ago. Great service from a mechanic I can trust.
Great and honest service.
Excellent auto service and repair at fair prices.
I feel I can trust my two Toyota vehicles to Toms mechanics, great work,trustworthy, and best of all fantastic prices, and they only use OEM Toyota parts. Thanks Tom
Great service with great price. Cant beat that combination.
Great service!!! Dont pay for what you dont need. Tom is the man!!!
Excellent customer service, great prices, and repairs
X honest straightforward and reasonable price
The service costs are not much different than dealership i.e. regular maintenance like changing oil/brakes but in some others major repairs maybe theyre a bit cheaper.
Great mechanics fair prices