This company was assigned to us during our recent military move. Our belongings were stored at their warehouse for about a month, then delivered to our home. The company was very responsive with keeping us updated on the moving dates, and coordinated everything wonderfully. The moving crew was professional and efficient. One of the better moves we’ve had during our careers. Thanks!
We recently moved here from Virginia. Being in the military, you deal with ALOT of different moving companies and employees. When we had our belongings delivered to Missouri, I was so impressed by the professionals at A1 in Rolla, MO. They were by far the most friendliest and upbeat crew that I have had the pleasure of meeting. Great job guys!Highly recommend this company.
Appalling service - originally said 5-10 days - then when picked up said 21, then said 21 business days! picked up thursday - was then picked up following thursday- did not communicate - said was on way. spoke to driver on saturday- no response.finally texted back still in la and not leaving till today or tomorrowcontinuing non communicationafter repeated calls - driver called back and said he was waiting for a part that he hoped would be there todaycalled again - now part not due until next wednesday- belongings still in californiaquoted one week from getting part to furniture arrivalasked to speak with supervisornone availableno call backcalled again- on hold 10 mins spoke to supervisor‘not my fault - can’t do anything- we’re inside our contract’. etc etcwould not give full name, e mail or her supervisor information. she then hung up on me and told me to stop calling because nothing would changeNEVER USE THIS COMPANY - I WOULD GIVE NEGATIVE STARS - BUT NOT AVAILABLEi have still not received my belongings
Great staff gave me alot of information on moving and paper file shredding!!!
The men and women on the crew did an outstanding job. Highly recommend. When we found we needed a storage unit delivered, it happened that day. Excellent!!
We only needed them to move our very heavy piano from point A to point B, but from phone to finish everyone we dealt with was prompt, efficient, professional and helpful. They showed up when they were scheduled to, called ahead before showing up, and were very careful with my piano. It also ended up costing a lot less than I had thought it would. No problems here and I would definitely recommend them!
This company was a blessing. I had stuff in storage that I couldnt lift. I did most of the setup in emails and when the appointment came they were on time, professional and even did the job faster than expected. I would recommend them whole heartedly.
I am outraged to say the LEAST! We are a Marine Corps family who let A-1 moving do our packing from Fort Leonardwood to Georgia . When our shipment arrived 32 out of our 426 boxes weren’t even numbered. The 32 boxes that had a number had description of the items inside and they did not have the proper description written! What a guessing game to find out what items I’m missing. They packed glass with carpet sprinkle and spices with our shop vac from outside! 15 items were broken from being thrown in boxes not properly packed. They did not even take apart our dressers and glass end tables and they came broken. I’m beside myself and would recommend to anyone if the USMC attempts to assign this company to do a move DO NOT LET THEM! I’m disappointed angry and saddened by the service. WOW. The one star I gave them was mandatory to write a review but they don’t deserve even 1 star. Trying to save the next people a headache!
A1 Moving and Storages services are absolutely, positively, 100% HORRIBLE! They handled our stuff like it was military gear, and nearly all of our furniture was damaged, broken, or missing. Their staff is the worst at handling PCS moves. My recommendation: SEEK ANOTHER MOVING COMPANY!
When I needed a mover on short notice to get items from a residence A-1 Moving & Storage went above and beyond to help me get everything packed and loaded in one. Service was friendly and professional which was very important in such a stressful situation.
Prompt,fast and curtious at both ends of the move.