Theyre unbelievable. Ive been there twice in a month for separate things. Each time I give a vague description (I dont know much about appliance repair). Mr. Brown somehow knows exactly what I need and returns with the item while Mrs. Brown rings me up. Theyre so knowledgeable and friendly, its incredible. Im so glad to have a business like theirs in this town. 👍👍

Prompt call back, knowledgable about my Maytag washer over the phone even, efficient & kind on the in home service call, quick to retrieve the replacement motor from the shop & very capable. *Note: They prefer payment in cash or by check. Be respectfully prepared.* Awesome workmanship, very reasonable prices.

Visited this appliance shop, just a little over 4- months ago. Ended up purchasing a used dryer that was delivered to Newburg. Seemed like a great deal. $150 for a Maytag dryer, but it lasted less than 4 months! Spoke with the owner who offered another used dryer at the same price as the 1st one and they would take away the broken one. We asked to see it but was told it was not on-site. We agreed to buy it since the delivery at this point was 3-days out. Today, is day 3 no phone call. So we reached out for a drop off time and was told that their now backed up things have gotten busy and they can’t guarantee delivery today or maybe not even tomorrow. When we started pointing out that we were being pushed down the priority ladder the lady said we could come pick it up. At which point we inquired whether or not it was onsite since she previously stated it wasn’t!! Basically in the end instead of offering to look into whether or not they even had a used dryer for us to pickup or offer any kind of real customer service, we were told maybe we should shop somewhere else!

The folks at Browns Appliances go above, and beyond, to get your appliances fixed quickly. I had my service call within two days. I then ordered parts to do the job and the parts were there the next morning. Honest service, as well. Highly recommended!!!!

Nothing short of great people greatservice and great products. You get real one on one service and answers..not theI dont know and cant help you unless you buy something brand new. They really do care about you!

Very nice people. Sent my girlfriend in with a picture of a part I needed for my dryer. They had it ready and on the counter, 3 days later when I went in myself. They remembered talking to my girlfriend and immediately said heres what you need! They also gave me a small military discount which I appreciated.

Very happy with service! They ordered the right part, called before coming to the house, and were here on the day they promised. Quick and efficient replacement of lock mechanism on washer, and were back in business! Oh, happy wash day!Thanks, Browns Appliance Center!

We have apartments and use Brown Appliance for our service needs. They are quality people and take time to talk and explain when you ask a question. Very pleased and could only be more happy with their service if they we closer to waynesville. I highly recommend them for all your appliance needs.

Nice and friendly staff. They actually will help u to repair ur appliances instead of replacing them.

Outstanding service and wonderful prices!

Nice people. Very helping.