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Old Town Dry Cleaners
2530 S Pinnacle Hills Pkwy # 300, Rogers, AR 72758, United States
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Old Town Dry Cleaners

Comments
Je
Review №1

Ive been taking my clothes here for years out of convenience due to their location. I generally get clothes back that have broken buttons or on occasion a new stain, then they told me it was there before I dropped it off. I got over it and continued to use them, but this last pick up I came in through the drive thru and greeted the lady with a smile and a hello. She gave me a dirty look and hand gestures to have me hurry up, she yelled I NEED YOUR NAME or something so I gave it to her. I asked her how her day is going and she just yelled I DONT HAVE TIME TO CHAT IM VERY BUSY!... I honestly didnt expect a conversation with her but at least show some professionalism and be courteous. She was extremely rude. Theyll keep losing business if they keep treating customers this way.

St
Review №2

Did a wonderful job hemming my girls school uniform.

Pa
Review №3

Did a great job having my clothes clean, pressed and looking great.

Je
Review №4

Poor job I could have bought an iron and done better

Am
Review №5

I always love coming here, especially when Sabrina is working! She is so knowledgeable and she goes above and beyond to make sure Im taken care of! Thank you!

An
Review №6

Locally owned and friendly staff. My items were completely quickly and cleaned perfectly. I will continue to go here for all my dry cleaning needs!

Za
Review №7

I will be back and recommend them to friends and family. Keep up the great job!!!

Ta
Review №8

Im being generous giving this laundry service a star. Its been a while since Ive experienced just plain horrible customer service and workers who cant communicate effectively.I was wanting my wedding gown cleaned so I researched online 4 different places, called them up, and got a quote for a cleaning + preservation. Old Town was the cheapest when I called for a quote so I went there. I live 25+ miles away; I walk in, explain what I wanted and was asked for a 100$ deposit. This was more then the cost of what I was given the day prior. In fact, it was well over 100$ off what I was quoted the day before. I was VERY clear when I asked for my quotes. Strike One.I didnt want to drive back home so I just asked for them to clean it only. I then paid my $50 deposit and was given two stubs and was told what day it would be ready and to bring my stubs with me when I come. Day has arrived, I drive back to Rogers to get told rudely that my dress wasnt there and that I shouldve checked my stub to see that it wouldnt be ready till 5pm. I would have to say thats a pretty big piece of information to just leave out when you tell someone, Okay, see you the 31st! Rude workers. Cant communicate. Will NOT be back!

Be
Review №9

Best dry cleaner in NWA! Great customer service and fair pricing. I will be back and recommend them to friends and family. Keep up the great job!!!

N.
Review №10

Fast friendly service.

Br
Review №11

I moved to Rogers a few years ago. I have tried various cleaners in the Rogers/Bentonville area. This is the best cleaners that I have used so far. The quality of the services is high and the prices are in line with every other cleaners I have used in the area. I have had items cleaned at the Pinnacles Hills and the Bentonville (N. Walton) stores. I have never experienced anything but good service from friendly people.

Th
Review №12

The people here are rude and don’t even get your dry cleaning to you when you are supposed to get it back most of the time...no appologies from them either. HORRIBLE customer service!!

Ya
Review №13

Always fast and great customer service.

He
Review №14

Very friendly and caring staff.

ST
Review №15

Best ever

Ca
Review №16

The best Dry Cleaners in NWA

Information
2 Photos
16 Comments
4 Rating
  • Address:2530 S Pinnacle Hills Pkwy # 300, Rogers, AR 72758, United States
  • Site:http://oldtowncleaners.com/
  • Phone:+1 479-464-8876
Categories
  • Clothing alteration service
  • Dry cleaner
  • Laundry
  • Laundry service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:8am–1pm
  • Saturday:Closed
  • Sunday:7am–6pm
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