user
Quality Equipment, LLC
2612 Eastern Ave, Rocky Mount, NC 27804, United States
Appearance
Quality Equipment, LLC

Comments
Ka
Review №1

Bill McKeel was very good with us very informative ---wonderful salesman and yes we bought the tractor!!! Cummings M.

An
Review №2

Clean store but very expensive for tire repair. I just mounted a tire on my John Deere mower and I called and asked what they would charge me to put air in a tire to seal the bead up and they wanted 50.00 dollars to put air in my tire.Thank you for your response but Performance did it under 5 min and didnt charge me a thing

Br
Review №3

A home town dealership, but under the massive umbrella of a large conglomerate of John Deere dealerships. This is a no-nonsense dealership where they diagnose fix and return equipment as fast as possible. Being a John Deere facility you were going to pay but youre going to get quality service on your John Deere equipment Ive been using this dealership for about 9 years and have no complaints with their service or their products.

Is
Review №4

Great customer service and a super clean store!

mi
Review №5

Great service and products staff is friendly helpful and professional

Fr
Review №6

Great place to buy a mower. Carried mower back 2 years later. Mower wasnt running well at all. Deck would not lift hydraulically. They unstuck valve to lift deck. Replace fuel line, carburetor, and fuel pump. No way everything was bad in fuel system, just poor troubleshooting. Charged over $600.00 and said they helped me out on the labor charge. Dont mind paying for what I need but not fair to have to pay to educate a mechanic on how to work on my mower. Replacing parts until you fix a problem is not what should happen when you carry anything to a dealer. I could have replaced the parts on fuel system. I knew the valve wasnt working but couldnt fix it because I didnt know how it worked. Fuel system charges were rediculous. Even with unnecessary parts costs labor was about $500.00 of the bill. Only using mower to trim with.

Mi
Review №7

The other day, we received an error code on our 4320. I called Matt, the service writer, and told him we had an issue with the safety seat. This was a Thursday and we needed it ASAP due to the weather coming, needing the grounds decent.He knew of my urgency and sent a tech right over. The tech found out it was wiring harness and they needed to order it. I told him I would get in touch with Matt. I emailed him and he gave me the price and i said go for it. not even lunch time Friday, the tech had returned and fixed the harness.We are always on a time crunch with grounds due to weather, visitors, etc so the fact that he was able to help me and send a tech out as fast as he did is why we continue our business with them,

Me
Review №8

Just bought a john deer tractor great experience

JA
Review №9

I have been going in this store for years and the parts counter is great. The sales team are nice to talk to as well. Not sure what M and Ordean are talking about but I enjoy going there. Always have to reply to the negatives. God Bless America Took my gator in to have it looked at and only needed a little grease to make noise stop. Top notch service department. I wouldnt go anywhere else. Those guys deserve top dollar and raises. God Bless Mike sounds like a SOY BOY

M
Review №10

Bought a used lawn tractor from themand after a few months realized we needed a larger one. Tractor is in same condition as when we purchased it from them. Only offered us 1/3 of what we bought it for.Either we paid way too much for it from them, or they just don’t give much for trades. Either way, try somewhere else if buying equipment.

Or
Review №11

They dont mind making you wait. Some of them are not very friendly. After I paid over $400 the associate did not even say thank you.

Ph
Review №12

Its the place I go for all my John Deere parts

Mi
Review №13

Very rude customer service

Ja
Review №14

Great people

Information
5 Photos
14 Comments
4 Rating
  • Address:2612 Eastern Ave, Rocky Mount, NC 27804, United States
  • Site:https://qualityequip.com/about-us/locations/rocky-mountnc-/
  • Phone:+1 252-937-3097
Categories
  • Tractor dealer
  • Agricultural service
  • Construction equipment supplier
  • Construction machine dealer
  • Farm equipment repair service
  • Farm equipment supplier
  • Landscaping supply store
  • Lawn mower repair service
  • Lawn mower store
  • Tractor repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–12pm
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations