These guys are amazing! Life savers! I dropped my laptop on a jobsite and they were able to replace the broken case and make it look and work like new again. Very fortunate to have a local business that provides excellent service and great value. We will use them for all of our computer issues going forward.
My Computer Guy staff are always friendly and helpful. I dont go anywhere else for my computer problems. Theyre always upfront about whether or not its better to fix or buy a new computer and they will take care of transferring all your data from your old computer to your new one. My mother needed a new computer and they even recommended a model that they thought would best suit her needs! Great company!
I’ve used My Computer Guy services for my workplace and members of my family. I’ve had great experiences with their services. They have been great to work with. They have listened to my needs and been great about coming up with affordable options to meet those needs. I trust them to fix all the problems that arise and they are a great resource to help me manage the growing IT needs of my organization. I wholeheartedly recommend their services.
We have been using MCG for 10 years. Not only do they do simple repairs, they work on networking, and servers. Will help guide you through a purchase of electronics, along with maintaining security and cloud back-ups. We have a great working relationship, plan on keeping it that way! - Thanks MCG for the work you do for us!
Alpha Glass has been doing business with My Computer Guys for several years. As of this year they are handling all our IT needs and monitor our network. They are professional and have a quick response time. At times they even call us first before we realize there is a problem. Their prices are very reasonable, and you will get your monies worth and more.
MCG is always there to assist us with any technological issues. Always friendly and willing to help with our computer needs. They are quick to respond! Highly recommend them! Love the owners and all the staff!
Our company, Xcel Metal Finishing Inc has been using My Computer Guy as our exclusive provider for all computer support since early 2012. Their staff has done a fabulous job of selecting all of the right computers for us & protecting our companys valuable information. My Computer Guy has kept us secure for all of these years with the most up to date security methods. Thanks to them, we have NEVER experienced a loss of information because it. Accolades to them for always minimizing any problematic downtimes that every company has to contend with from time to time!
Needed some work done on a sick Laptop. Took it into the shop, no charge to evaluate and give the bad news, but they fixed it quickly and I was promptly back in business! I highly recommend My Computer Guy for your IT needs!
Ive been working with MCG for about a year now and have absolutely zero complaints. The employees are all a dream to work with and are all very knowledgeable. I absolutely recommend them for any and all computer needs!
My Computer Guy offers top class help when needed the most. Everyone is accommodating and willing to help within a blink of an eye. Best place in Rockwall for your managed care solutions!
We have been using My Computer Guy since 2009 for our office IT needs. Always prompt with their service and help when we have issues here in the office and when we had employees working from home during COVID-19. That was a lifesaver for us! Great job MCG and thanks for all you do for us!
My 80+ year old Mom uses My Computer Guy and they are so kind and caring! Because they are there to help with even minor problems, they save me time and frustration trying to help her long distance! Thanks - you guys are the best!
We have used My Computer Guy for all of our IT services for several years and have always had great service! They go above and beyond in providing support, protecting our data and systems and are super fast whenever weve had emergency situations!
All of these qualities apply to My Computer Guy! Their entire staff and owners are terrific! I wouldnt take my computers anywhere else!
These guys are great! Handle all our IT needs.
Excellent service at a fair price!
This place is an awesome computer repair,. Part replacement and very quick! Service was great! I highly recommend them for your computer service and repair!
I took my personal computer in and they were very responsive. I added my email to their list and now get monthly newsletters that are very informative about viruses, hackers, and malware to avoid. MCG is always there to help.
I would give this place a negative star if there was one. Horrible customer service, horrible tech service. Dropped my computer and had to call for any type of updates. Two weeks later no work done and had to pick an unrepaired computer.
Helping Hands has been using My Computer Guy for all of the agencies computer/technology needs for many years. We are truly satisfied with the professional service and quick response to our agency needs.
Great place to work. Best job ever. They expect way more from their employees than anyplace I have worked. That is a good thing. Giving over 100% feels good and makes the day fly by.However its that look the customer gives you when they were freaking out and you solve their problem with ease.Best team ever. I loved my old job. But My Computer Guy has managed to surpass everything I loved about the job I had before they hired me.Management is the best. The management know their stuff. Bill doesnt set back and watch us work. He is right there in the field Sheila is amazing and knows exactly what she is doing. Working for a corporate office can never compare to working for real people.It shows in the customer experience. Because we have to look Bill and Sheila in the eyes, we give them everything we got. Its different when you have no clue who you work for. Yeah you do a good job. But it is not personal. Every action we take directly impacts the owners. Happy customers make happy owners make a happy staff makes happy customers. It is the circle of private business and I love itI love my job and my customers. I love my team. This is more than a job. It is an experience. I got lucky. There are absolutely no down side to working here.One last thing: many of us are vets so we are used to working hard. We are used to working in a team environment.Well this was way too long. But I do that when I get excited.Thanks for reading.
These folks are amazing! Highly recommend them for all your computer needs & repairs.
Called first and told them it was a boot disk problem. They refused to assist unless I brought it in for diagnostics. So ok I bring it in. Long story short they try to tell me I need a hard drive and also its $100 to put windows10 on my laptop. Ill just take the advice of the other bad review.
Computer wouldnt reboot into windows.. I took it to Robert. They said they would look at it and call. On Tuesday no call about what problem might be. I called back that afternoon to find out no one looked at it. I picked it up on Wednesday morning. When I walked in they just handed the computer to me without saying a word. Went to the Geek Squad at Best Buy. Turns out the Harddrive was defective and would need to be replaced my HP. I got all that done within 20 minutes.
Helpful. Fast service
These guys are an awesome group of fun loving and professional folks. Wouldnt contract with anyone else!
Fair honest people
$200 for a boot disc for vista
Very professional