We have brought our vehicle in for a few different reasons and each time we experience the best customer service. We worked with Chris, a mechanic there, and he went out of his way to call multiple places looking for the right parts at the best price! We will definitely be bringing our vehicles there for years to come!

I had gone to my dealership service center for an oil change, but they overfilled my oil by an inch over the line on the dipstick. I was at a loss as to what to do since the dealership was closed for the labor day weekend, but the team at this location took care of it for me--the manager was so generous -the professionalism and courtesy of everyone from the way they spoke to me on the phone and explained things to me when I showed up really impressed me--all of this means A LOT when you are entrusting your car to people who are supposed to know more than you. MANY thanks to the team at this location--you can be sure I will return for other services in the future!

Everyone here was so kind! My oil change did not take too long at all, and everyone who worked there was friendly/went out of their way to make sure I had a great experience. I will definitely be back!

The staff members I encounter are always nice and friendly. They got my car in and out in a reasonable amount of time. I have been here several times and plan to keep coming back.

This Jiffy Lube is really fantastic. Not only was everyone kind and courteous, they went above and beyond the call of duty for me and my car. They had to keep my car overnight and happily called me an Uber to make sure I could get home and come back the next day.

I rolled in here at 6:47 (wiw they close at 7) to get an oil chance, and from the get-go every person I talked to between when I got there and when I left was nice, polite and helpful (shout out to David). Ended up getting taillights replaced, probably asked for that right at 7. There were no hard/pushy sells. Awesome experience across the board definitely will be going back.

In and out today in less than 10 minutes.....awesome!!

I love the feeling of the car once its been serviced. I had a tire light come on during a long trip, so I stopped by and got it taken care of. I recommend this Jiffy Lube.

I’ve been coming here for a couple years now and I’ve always had great service. I’ve been to other locations, but the Kensington location always goes above and beyond. Even now with masking and social distancing, they’ve moved a couple chairs outside which is great with the weather cooperating. Max is almost always there when I come in and he’s always so nice and welcoming. One time I brought in a coupon that I didn’t realize wasn’t was for another location. They said they couldn’t use that one but offered another instead. Great service all around.

Jiffy Lube was a busy place! All of the guys (no ladies were in the garage) were upbeat and seemingly efficient. Those of us in the waiting room were respectful of social distance and all but two wore masks. I have confidence in the services provided at Jiffy Lube on Nicholson.

The staff were gentlemen. They didnt try to sell me anything I didnt want and/or need. We go out of our way to use this Jiffy Lube because the crew here makes it great!

Great experience. Super fast, helpful, etc. Was offered extra services but not pushed. Opted for a few, ignored others, really helpful staff. Good experience. These guys know what theyre doing, and they do it fast.

Technicians are very professional and helpful. They know a lot about cars and are willing to share their knowledge about them with you. I highly recommend using them for your car maintenance needs..

This place was they best Jiffy Lube I have ever experience Excellent Place Thanks toAll Very Professional technicians I have had many bad experiences with jiffy Lube but this place was Fresh air

They make to many mistake on my name, mileage of my car. olso i just wanted oil change but they want increes my bill by adding lot of thing eslse.

Everyone was very helpful and friendly. They explained what needed to be done for maintenance in a way that was easy to understand. Will definitely be going back!

I had an emergency and needed to drive long distance. I was a month overdue for an oil change. I was not comfortable leaving town without one. I called several places and Jiffy Lube came through. They were friendly, professional, courteous and fast. They gave me a full diagnostic, but did not push to up-sell services.

Everytime I get my oil changed here, I have a great experience. The service techs are efficient, friendly and knowledgeable. I recommend this location, and will be back.

The mechanics were very nice and helpful. They were informative and didn’t try to push and sell me on anything that wasn’t necessary. My only complaint is $78 for a non synthetic oil change is a lot in my opinion but then again maybe I’m just used to getting a better deal. Otherwise great service.

Good people who did a good job on my BMW 325i.

I was going to change the oil only, but the each member of the team was so efficient and quick with evaluation and advise what is necessary to fix in my car, so I spent an hour and everything was done, checking and changing broken brake lights, brakes fluid, vacuuming of the interior, replenished window washing fluid, oil and filters changed, and price was actually less then dealership estimated for similar service. Thanks a lot, Jiffy Lube wonderful team! You saved my time !

Professional staff and they did not try to oversell me on anything. Just the oil change as they always offer discount coupons!

This Jiffy Lube does a great job! All Jiffy Lubes charge more than I think is necessary for services other than oil change, but these guys always do things right, are welcoming, communicate clearly, and work efficiently.

Great price, good and fast service. They dont clean inside of the car or windows anymore, but considering current circumstances its understandable.

Fast, friendly and focused. The Nicholson Drive Jiffy Lube hit the mark yesterday. 10 of 10.

Ive been going to this Jiffy Lube for the entire time Ive lived in Rockville, so probably going on 4+ years now, and these guys have been consistently great to work with. They are always friendly, professional and informative. Ive never once felt like an unneeded service was being suggested or pushed on me. Theyve always been up front about what things should be handled immediately and which things could reasonably and safely wait. Honestly its just wonderful having a consistent and trustworthy go-to with my car needs. I really couldnt recommend them enough. Theyre a great group of people who know what theyre doing, do it quickly, and always make me feel welcome and informed.

Ive been going here for over 10 years and Ive brought all my cars here . They are extremely friendly courteous professional fair and most importantly they are honest .Dont be surprised if they re m.j member you by sight, they have very little turnover which is reflective of a happy staff and good management...

Been getting my oil change here for about 5 years theyre always super professional and fast I was staying up in Frederick and my tire pressure light came on and I swung by on my way to work and they had me in and out in 2 minutes cant recommend this jiffy lube enough.

Love it here! Out of all the Jiffy Lubes I’ve been to these guys are so helpful, kind, and professional. 10/10 would recommend.

Quick and professional. Will work with you

Great customer service and very welcoming.

Every time I go to a Jiffy Lube, I receive excellent service.

Technicians allowed us to remain Covid safe and gave instructions that enabled us to participate in the service without exiting the car.

I have been a customer at this Jiffy Lube since 2006. The staff always go above and beyond to help with prompt repairs and fast service. Among the vehicles I have gotten serviced here are Audi A4 B6, Audi A4 B8, Volkswagen Jetta MK VI, and Jaguar XJ X351.

The manager, Andouilie is the man! Not only did I get great, fast service, but I got it with a smile :) I’ll be coming back and you should too!

Kind workers. Rocky explained some work needed on my car, but didnt push me to get it done right now. I appreciate that.

I tend to only use Jiffy Lube for oil changes as they are convenient and you can see the line (aka wait time) before pulling up. Compared to others this was a great no-nonsense place. I was in/out quickly and was not given a long run around about what oil I choose or what random other maintenance things they want to do. Very clean shop also and good covid rules being followed.

They guys were great and informative. They made the experience better.

Top shop. Management is reliable and they are all about customer service and quality. I respect that.

Service is always quick and the staff is very professional!

Excellent service! They were very fast and extremely professional. The staff was very courteous and knowledgeable.

Service was prompt and quick. Im grateful that one of the techs discovered a burned out headlamp and is replacing it for me. They always do a thorough check of systems.

The service was professional at a reasonable cost. I have been going there for the last 2 years now and intend to keep using this location.

Manager Abdulla and his staff are some of the most professional and courteous I have ever seen. The kind of people that you want to visit for services for life.

Staff was extremely polite, professional, and prompt. My service was finished quicker than I’ve ever experienced before and I will most certainly return for future work.

Great experience. Staff was very efficient, friendly, and professional. They ensured everything is finished to my satisfaction and were great about getting me in and out. Definitely take covid measures seriously

Excellent, swift service. You are now allowed to stay in your car for oil changes. They suggest maintenance based on mileage and under the hood, but I didnt feel pressured to say yes. I will definitely be returning.

Nice place easy in and out for service of my car

They were all super nice, just took longer than they said. That was my only annoyance

Customer since 2006, serviced my Audi A4, Volkswagen Jetta and Jaguar XJ X351 here. Prompt service and staff go above and beyond to help with repairs.

This is a special business. People here are competent, nice, and do Not talk down to a woman. Women can get cars when the repair technician takes a few minutes to explain the situation. I highly recommend this place.

The manager was very personable. The attendants were very polite. A little concerned that there weren’t any socialdistance markers and workers were not masked

We stopped in for an oil change. No wait, staff was fast and friendly! They are a little expensive for an oil change. They have a flat rate and charge around $10 extra per additional quart (past 5 qts) for a vehicle that requires more oil than the standard. We have a RAM 1500 so our vehicle fell in the latter category. I do appreciate that they were transparent about the extra cost. Would recommend them and would get service there again!!

Fast efficient and courteous service.

Efficient, quick, pleasant... what more can you ask for?

I am always pleased when I come here, the gentlemen who helped me was so nice and professional!

They do a great job the guys are very professional & friendly .I work down the street but live in west VA..but if my job ever fires me I think I will still use this location . LOL !!

I usually never leave reviews on, but I took my truck in for an oil change and the wrong oil filter was put on. I usually do my own oil changes but I couldnt at the time due to where I was living. When I did my following oil change I went to the auto parts store, and when I removed the filter I noticed it was the wrong one! Just to make sure I took it with me to the parts store, and they said people who put that filter on shouldnt be working on cars. We take our cars to these places because you figure they know what their doing! The guy that talks to you and takes all your info is also to pushy on selling things you dont even need.

I’ve done both of my cars in the last two weeks. I love them! I was out both times in less then 30minutes, and even before Covid it was that way too. Bravo bravo

Went to get an oil change, they let me know a brake light was out and fixed it for $16. Didnt pressure me for uneccesary maintenence but did go over checklist. If I cant change my own, I come here and they do a good job

Rocky and his crew were awesome! Excellent service.

I like this location the best !Everyone is always efficient & professional!I appreciate the great service always offered !

100% recommend. Fast, informative, friendly, and professional. Great job.

Fantastic service. Very deliberate walking through recommended repairs and accepting which ones I did/didnt want. Even though they dont do brake service at this location, Christian walked me through the process and provided non-bs explanations of what and why.

Loved the service there. Went in for a routine oil change. Didnt have to take any appointments. They inspect every thing in the car and found some other issues which they fixed quickly. Very clean compared to other auto workshops. Extremely friendly and knowledgeable staff. Reasonable prices. My car is running smooth as butter after the visit.

I always come here for my oil changes. The shop is clean, friendly and professional technicians, and they don’t try to sell services you do not need. Many jiffy lines I’ve been to looked worn out and dirty but not this location.

How do you get message for service out of car computer ?

The service was excellent, efficient, fast and complete!

Pulled right in and attendants got right to work. Fast, quality work.

These guys are quick, courteous, and professional -- the 3 qualities I look for in a quick service place. Great staff and great location.

This location does a thorough and professional job. They are quick and very nice.

J L was able to diagnose and fix the tire pressure message from my dashboard indicator which was my initial reason for going to that location as it was the station closest o where I was at the time. Advisor and tech also replace a worn belt and cabin filter.

Ive been going to this jiffy lube for over 10 years. They are consistent, friendly, and helpful!

Great, professional service!

Great service, amazing staff!!

A little slow on service of vehicle.

Always great service & quick also

You guys got my name wrong 😑 but it’s okay 👌🏻 service was great 👍🏻 thank you 😊

Im really appreciate for Jiffy Lube Available very close to my house so my whole family get the service at here my 3 childrens grow up in this area and seeing mom and dad are always gets the service done at Jeffy lube so know they are getting their own cars service as well at Jeffy Lube were very glad for overall quality service and professional support 👍Thankyou Jeff Lube

Service was performed in a timely manner and service manager explained the maintenance necessary based on the mileage of the vehicle.

I was very impressed with my experience yesterday! I am a poor college student and gave them a budget, I had multiple things that I needed fixed and they did it all for me under my budget and they were super quick. I will definitely be back!

I have gotten my oil changed there numerous times amongst other things and it’s the same great service every time. So polite and no pressure to get additional services done. Highly recommend this location!

Theyre always good to me here.

Great service all questions answered...In and out in no time....

A bit slower than usual, but perhaps due to all the good safety procedures put in place. Nice to have places outdoors to sit. Not sure how comfortable it will be when its colder.

They were so fast! Explanation was detailed and they showed me the filter I needed to replace instead of just saying it needed done. Walked up, no appointment, was in and out in less than a half hour vs a competitor who quoted my 2 hours for same service and with an already scheduled appointment!

When in at the last minute for a oil change. The staff was professional and friendly.

Thorough service completed quickly.

Very good service

Professional personnel and customer service. Have been a customer for over five years.

So there was an issue but Freddy went above and beyond to help to fix the issue! Great service and follow through to help in a big way! Thanks Freddy!

I was not a customer but am forever grateful to Ibrahim for coming to my rescue when a large painting blew off the top of my car and into the intersection. He helped retrieve the painting from the road and secure it to my car. He is a true gentleman and a credit to his employer.

Great experience! Rocky, the manager, is awesome!

Incredibly friendly service! These guys actually follow the Jiffy Lube code too... I never had to touch a door handle! Additional services were offered, but I never felt pressured to spend more or add to the service. They are very quick and very clean. This is the only Jiffy Lube I would go to!!

Really excellent service. Thorough, professional, kind, prompt, and efficient staff and service. I wanted an oil change and tire rotation, but they did not recommend a rotation - they could have made more money but opted to be honest - I love it! What a great team. Would definitely recommend. Ill be going there again for future maintenance.

Its a Jiffy Lube. They charge you a bunch of money to do work quickly. Or at least it starts out that way. If youve been do Jiffy Lube, you know what I mean. If not, Thats what these reviews are for. The products that most Jiffy Lubes use are pens produced and our of Hi. quality. But you need to check atalon corporate stores some of the owners have a gun to use cheap products for oil filters, for example. Most all Jiffy Lubes do a fair or better job at the services they provide.

It took almost an hour to change the oil, they have problems with the card collection system all payments decline with all the cards of all customers, terrible service, their staff is not friendly at all, I will never return to me they wasted too much time.

They were very professional, and served all our needs.

I love this place!! All of the mechanics are knowledgeable, friendly and thorough. I always leave there knowing that my car is getting the care that it needs, so that it can last for years to come. Im a huge and loyal fan. Thank you for being so convenient! I dont ever have to take time off of work, get a rental car, or any if that. Most of the time, the work is complete in 30 minutes or less.

The manager was kind, friendly, and so so SO helpful. I was always on the fence about jiffy lube, but his help sealed the deal; Ill be going there from now on for diagnostic testing, oil changes, and other minor car issues.Thank you again!