Today was a good day. 5 stars for Charles Ellis. Audi Rockville is definitely the best dealership. First of all there is diversity. Don’t go to Frederick unless you’re white! Lol: 3 times I’ve been stereotyped by them but let’s celebrate Charles because without him I would have been gone to BMW. I was able to trade my old Audi Q5 to a new one. My brother is happy end of the story.

Wasted my time. Got approved by Audi (credit application) before I came down from Baltimore. The sales rep assured me everything was good. Got down there and the price was $3000 more. He baited me down there so I left and walked down to BMW Rockville and found a much nicer car to my surprise. Drove it home and cant be more satisfied with the car and price. He inadvertently did me a huge favor. BMW is more well work with you. Audi felt more like give us your money and leave. Completely turned off by Audi forever.

Purchased a 2021 Audi A6, this was our second purchase from this dealership and they are 90min from me. I shopped around a good bit and found the best deal here. They have fair prices, excellent customer service, friendly staff, and no pressure.

Great job Audi Rockville team!!! Great atmosphere and most importantly I got a great car.Thanks

I had a problem with my new vehicle which was really a manufacturer issue and Audi Rockville STEPPED UP BIG TIME. These guys are candid and honest and value their customer relationships. Larry, the general manager, is a stand up guy and a gentleman. I HIGHLY recommend giving them an opportunity to earn your business. Antonio in sales cares about his customers and is passionate about making people happy. Excellent job.

“5 Stars!” 🔥Audi first. Technology is the most important part. Compared with Cadillac, Lexus and BMW, finally chose Audi. Charles Ellis, a friendly and helpful professional. He is also very knowledgeable. 👍Definitely recommend him if you need to buy a car.Thank you very much 🙌🏻 🙌🏻

Have never owned an Audi before but checked them out as suggestion from a friend. Not a big fan of the car buying process but Kenneth at Audi Rockville Rocks! Was very accommodating and knowledgeable on the vehicles I was interested in. Hoping the SQ5 lives up to its hype -- so far very pleased as I constantly learn of new features.Equally impressed as the sales manager Larry came to greet me when he recognized my truck upon pulling into the dealership.

Great buying experience. Ive bought 2 cars here. A CPO A3 in 2017 and a brand new A4 Allroad in August 2020. My sales associate was Tristan. The prices are great. Trade offers are in line with what websites like NADA suggest.The parts department is awesome especially Larry. Prices are very reasonable for a dealership.My only real complaint is the buying process can take awhile. Especially if you dont have cell phone service in the building. Fortunately the waiting area is nice and has a great coffee machine.

I recently purchased a vehicle here. Joseph Nowlin was great, I highly recommend asking for him. He wasn’t pushy like the other sales people. Made me feel comfortable and practices what he preaches. I got my car for a great/fair deal and was able to trade my car in fir a decent amount. My car had a crack on the interior that I didn’t notice at the dealership and no one said anything about but other than that I love the new car so far! I got all the warranty’s so everything should be fixed fairly easily. They do a good job of giving you the “luxury feel.” They were also fairly quick! I went in not expecting to leave with the car.Pros:Competitive Car pricingTrade in pricingCar detailingPictures in the show roomFlexibility with finding loan that works with your paymentJOSEPH NOWLINShow room

Charles E helped me buy my 2018 TT and it was a great experience. He answered all my questions and made the whole sale really smooth. I normally hate going to a dealership, but this one I was in-n-out in no time. Highly recommend Rockville Audi and Charles.

It was a referral from a friend to see Jordan (sale manager) and Nick (salesperson) these two been really great and very honest. Nick gave us plenty of space. My wife bought a vehicle the same day. Took a little longer then expected registering the license plate for the vehicle. But that’s out of Nick hands and things happen no one is 100% perfect.

Seamless process..well taken care off...no issues at all

Great service from Jean-Marc Perez! He was the best brand rep I have ever worked with. Professional, friendly, and would recommend anyone looking for a car to work w/ him!

The moment I arrived in the service drive, I wasgreeted and shown to check in. My service advisor was Joe McDaniel. He was amazing! Made everything swift and easy. There was clear communication the entire time my car was there. Joe and the entire team made it a very enjoyable experience. I will absolutely return to Audi Rockville. They just know how to take care of you.

A pleasant and efficient experience purchasing my second Audi Q5.

My guy Tristian helped me find the righr car for me! I felt no pressure to buy the same day, and was given a great set of financing options, which i couldnt get anywhere else! Excellent experience overall. Check them out

I couldnt ask for a better experience drove all the way from NY to buy a car from them Tristan was exceptional thank you rockville team.

I absolutely LOVE the staff at Audi Rockville in MD!!! When I say they go above and beyond to accommodate the customer I mean that! In the past 2 years I’ve never had any complaints with the services. The best part is they will come to your house to pick the car up and drop the loaner off...this was awesome especially during quarantine and I was pregnant! Joe and Erin are my go too for everything. Once you go Audi...Rockville that is...you’ll never go back to anything else💪🏽 Thanks guys✨

Tristan provided a first class purchase experience and I walked away with an incredible A4. Definitely will be a return customer.

Had a great buying experience with Eric Sohn at Audi Rockville. Eric went above and beyond as a salesperson. The whole process was seamless and I went home as a happy customer

I brought my car in for a recall item. The service was prompt and efficient. Kudos to Erin, a customer service rep, who suggested that I visit a local area (Pike and Rose) instead of waiting in the lounge. Great suggestion. They dropped me off and picked me up when my car was ready. All service reps were courteous and attentive. This was my first experience with Audi Rockville being that I am new to Maryland. I was very pleased.

A great place to wait for the care and servicing of a great car...AUDI Q5. The place is COVID-safe...every employee was wearing masks. Atmosphere is always bright and clean. All the staff are fantastic. Joseph M. is an incredible service consultant. Keeps the customer informed of what is happening and is a comforting person when things arent going as expected. Its the people at Audi Rockville that keep me coming back. Thanks!

The 60,000 mile service on a Q7 is expensive- there is no way around that. But as usual, Joe and the Audi Rockville team are always transparent and clear about what is being done. There was an additional issue they uncovered which he explained in detail and gave me the option to handle now or later. I did it but they also found something that didn’t need to be done so that offset the cost a bit. I would recommend this Audi service location to anyone with an Audi and I’ll always bring my car here.

Joe and the Audi team of technicians did a fantastic job quickly replacing my flat tire. I was on an extremely tight timeline and not only did Joe get me back on the road by the time promised- he even made sure my car was cleaned. Audi Rockville Service definitely exceeded my expectations- I am beyond grateful!

My experience at Audi Rockville was excellent. I saw three cars we were interested in on the website. I called the sales person, to come down and drive all three. When we got there, he had all three lined up for us to test drive. We ended up buying one and just love it. The general manager stopped by to make sure we were satisfied. I would buy another car from this dealership. Love my Audi A6!

Kudos to Joe Davis!We recently bought a 2020 Q5 and Joe was our sales agent. He went the extra mile to make sure we had a the most positive experience with Audi Rockville. Thank you Joe for your high professionalism and incredible customer support!

Yesterday, I purchased my Audi A5 Sportsback from Audi of Rockville after submitting my inquiry through Costco. Audi of Rockville then sent me a link of all their promotions and new inventory. Upon review of their inventory I seen an 2021 Audi A5 that sparked my interest. Shortly after, I was contacted by a salesman, Mr. Jean Marc who was attentive on locating the A5 that I had just seen online. I scheduled a meeting with him later on in the day for a test drive. Once arriving to my appointment I was immediately greeted by Mr. Jean. After providing Mr. Jean with a copy of my drivers license and proof of insurance, I was given the keys to test drive the Audi A5. Let’s just say I fell in love with this car because now it’s all mine!Mr. Jean Marc and the rest of the staff were very professional and courteous throughout the whole process. I would recommend for anyone interested in purchasing an Audi to purchase from the Audi in Rockville. The Audi in Rockville is a bigger dealership than the other Audi dealerships that I’ve been to in Maryland, and they have more of a selection of Audi’s to pick from.

Everyone here is amazing. My first time visiting this dealership, and I honestly cannot find one negative thing to say about my experience. From the time I walked in the manager acknowledged me by greeting me. I met with Kenneth who was beyond awesome at answering all my questions and assisting me with the whole car buying process. He wasnt pushy and made me feel comfortable about the whole process. Even the young lady I sat down with to complete paperwork (cant remember her name) was very friendly and accommodating. Love my new car! Thank you so much to Kenneth and everyone here!

A shout out to Joe Davis, who made the process easy and painless! Would definitely recommend him and the dealership to anyone shopping for new or used audis

I did an online inquiry after seeing an online deal. Was promptly contacted the next morning. Went in the same day and got the car I wanted! Great customer service. I felt welcome and respected as a woman of color which isnt always the experience at dealerships. ie. Bethesda Audi. The staff was patient and willing to answer any and all questions.

Antonio was great, in fact all the staff was very friendly. I would have given 5 stars if my vehicle was actually cleaned when I got it. They gave me a car that was fairly cleaned (I think I could have done a better job) and they did not top off the tank (gave me a 1/4 tank).

I work with Joe and hes amazing! Some of the best customer service Ive ever had. Very consistent with how well he make sure everything is going well with my car would not want to work with another dealership Audi Rockville is the best.

Great service! Very fair pricing! I couldn’t have been happier with the experience I get there!

Charles was very helpful. He had pricing and vehicles ready before I arrived making the process much more streamlined. Very happy with my new A4.

The sales experience at Audi Rockville was exceptional. Eric was awesome and super personable. He was great at answering questions, making sure we were well taken care of with the car purchase, and made sure the car was detailed, cleaned, and filled with gas before we drove it off the lot. Eric gets 5 stars!! The reception desk and finance team (Costa) also get 5 stars. Very professional and courteous.Updating my review on Costa and the finance team. Costa successfully amended the contract and sent out the new financial agreement. He has the customers best interests in mind and would work with him again on any future deals. Thank you!

I have been leasing an SUV from Rockville Audi for the last 8 years. Every time I go back to lease a new Audi, the service I receive has been exceptional. I will go back again.

Bryan was great and they saw my car the same day. One issue is the dealership doesnt give you a copy of the multi-point inspection like other dealerships do (Silver Spring, Hunt Valley, Annapolis, etc). Secondly, the waiting area as lacks.

My experience at Rockville Audi was so great. My salesman, JM Perez Cohen was the best. He was so knowledgeable and with his up beat personality, he made my buying experience so easy. Everyone else I came in contact with was pleasant as well.

Excellent experience. Worked with Peter Green. Very knowledgable about the inventory, cars, and features. He was affable, available, and able.

Excellent and timely service. The customer service from start to finish was fantastic. Came in for an oil change and new windshield wipers. The cost was reasonable and in line for a luxury vehicle service at dealership. Oh and the new building is really nice!

Outstanding services! I really appreciate J.Jennings, service manager delivered the car to my house. It really helped me a lot because I have to take care of my 94 year aunt in the house. It all went well except there is a little misunderstanding at the beginning but it took me by surprise when he offered me for the delivery of my car.

Excellent service and turnaround time, even during the pandemic. The waiting area is clean and spacious. Kudos to Jai for making sure I’m taken care of while waiting. All questions and concerns are handled thoroughly. Keep up the great work.

I had a great experience at Audi Rockville. I worked with Kenneth Chang who was extremely knowledgeable and patient as he helped me through the buying process. I am very happy with my new car and with the entire experience I had at Audi Rockville.

Very good customer service from Jass. Super enjoyable experience getting a car from Audi Rockville!

Worked closely with Eric Sohn in financing my 2021 Audit Q7 during May 2021, in which I had an exceptional experience, overall. From the beginning Eric and the entire Audit Rockville team were professional, knowledgeable, patient and very helpful in getting my trade-in and financing all secured within the same day. In fact during the teams final inspection, the Audi team uncovered an item that required further attention. They immediately set me up with a loaner Audi, serviced the car within a few days and then drove out to my work to swap the vehicles. Throughout the entire process, Eric has been attentive, available and very knowledgeable in making this experience a great one, which I was very fortunate to be assigned to his account. I would highly recommended getting paired up with Eric for the ultimate Audi experience. Thanks again, Eric! Happy to be a part of the Audi family.

They are very friendly. I worked with Eric and Neil and they explained the charges very clearly. They gave me time to think and make up my mind, instead of forcing the car on me like some other dealers do. Overall, I had a great experience!

A spark plug in my Audi Q5 broke, fell into the cylinder, and destroyed the engine even though I just had my Audi dealer change the plugs 17,000 miles earlier. The dealer used a spark plug manufactured by Audi/ Volkswagen. Unfortunately, Audi’s warranty on parts only covers their spark plugs for 1 year/12,000 miles, even though Audi recommends changing the plugs every 30,000 miles. According to Audi, the cost of replacing the engine (a $15,000 expense) was my responsibility.Let my pain be your lesson. Take your Audi to an independent repair shop that uses quality Bosch parts, not your local Audi/Volkswagen dealer service shop. Bosch parts are explicitly covered for the recommended spark plug change interval. Avoid the Volkswagen/Audi donut hole that I fell into.

My daughter wanted to buy a used Toyota but needed our total loss letter for her previous car to come through before we could get the new car. They gave her 3 days to get the total loss letter. It tookthe insurance a longer time to get back to my daughter so we went with another dealership.We found out that Audio Rockville dealership checked our credit 17 times in one day.check

Extremely happy with the service I received and everything was done in a timely manner. Bryan Webster took great care of me.

I shopped around all the different Audi dealerships in the area, before deciding to purchase with Rockville Audi. Out of all the correspondence I had, theirs was definitely the best. I worked with Jessica who provided an excellent pressure free experience. She followed up with me through out my process and offered me a great deal! Once there, the finance staff provided me with great financing, making several accommodations to get me the best deal and coverage for my new car. Highly recommend the team at Rockville Audi.

The location is fantastic, beautiful, open, clean but basic courtesy where lacking by some its staff. Also they wont offer you anything to drink during the process.

I recently purchased a 2021 Q3 at Audi, Rockville. The car is so nice and am really happy with the car! Worked closely with Eric S., who was really knowledgeable, professional, patient, and kind. I highly recommend Eric to assist anyone who is looking to purchase a new car! Please consider working with Eric and visiting Audi, Rockville for your next purchase.

Very professional, all the staff members were very helpful, knowledgeable and most important they listen to my comments and understood what I was looking for. Thank you!

Joe is very nice and always give the detailed explanation. Put the safety in the top. Give me a lot of good suggestion. Thank you!

Audi Rockville provided a great buying experience. Everything about buying the new car, including the process to trade in my old car, was simple, transparent and straightforward. Jean-Marc PerezCohen was my sales rep and he was very professional, and equally importantly, listened to what I wanted to do and helped me get there without any hassle. Great experience from the time I walked in the door to the time I drove off in the new vehicle.

Routine service projected to take 3.5 hrs took 5.5 hrs yet delivered with a $177 discount for the trouble. Work seems well done yet PRICING is out of control. Spending $1400 to provide 45k mile service on a car with 41k miles where labor is more than half the cost (not translated into inflated staff wages but rather profit) just seems irresponsible on my part and reckless on behalf of Audi. A MYSTERIOUS charge of some $70+ at the very end was explained as a mandatory state charge for materials used. The employee had to go ask the manager what is was and proceeded to tell me “I don’t like it either”. This added to my distrust of the dealer and brand . So going forward I will look carefully for a far more economical alternative for service.

Car maintenance + addons done in a timely manner. Things properly explained to me too! Bryan, the guy who assisted me, is very professional and attentive.2 days after scheduled maintenance (on a 2017 a4) my fuel pump hose gives out. Perhaps it was an oversight in their part, who knows. Anyways, a hectic night, restless sleep, 2 tow trucks later, my car is in the shop the following morning.Everything gets taken care of just in time for me to drive to PA to attend a graduation. Currently only waiting to hear back on towing reimbursement. Otherwise, amazing customer service.Update: I did in fact get the towing reimbursement. So everything was 100% taken care of.

Satisfied with the service, but definitely should’ve received a loaner vehicle. 5 hours to do an oil change seems a bit excessive.Edit: Received a call from the service center manager, who listened to my concerns.

Routine maintenance visit, went well, updates were given. I chose to wait for the car. The waiting area was comfortable, quiet and I could get some work done on the computer. Spacious area, bright, and no Covid concerns!

Smooth purchase process, I was in and out within 2 hours

Easy purchase and great care by Jean-marc and team at Audi Rockville. For a busy Saturday, I never felt rushed or lack of attention. I would recommend to all.

It was a great purchase car from dealer experience. Everyone we spoke with to close the deal were professional and easy-going. Al Hall was our first interface with this dealership. We will share our experience with friends.

We went to look at entry level premium compact crossovers like the BMW X1, and Audi Q3. At Audi Rockville, we found this A3 instead which fell below the budget and had all of the options at an excellent deal. Our salesperson, Antonio Di Franco, and the manager, Marcus Oh, did a great job - making the process convenient and comfortable. The selection was extensive, the pricing was accommodating, and the service was pleasant. The reviews hold up. We will be back.

Jean-Marc and the entire Audi Rockville team were incredible! Absolutely love my new Q5 E, and I loved the buying process here. Would highly recommend Audi Rockville.

After some initial issues with scheduling my service appointment the service manager Erin reached out personally and provided a helpful solution. I will definitely be bringing my car back for the next service.

Audi of Rockville MD really has my a 5 in excellent condition, driving like the dream it was meant to be. What a great dealer and service staff you have here. I am glad I can trust you to make necessary repairs and keep me going.

I love the folks at the Rockville location. Everyone at this location is so welcoming and attentive.This past week, I was having issues with my car, so when I called Rockville Audi Service Department, they scheduled to come pick up my car right away to take a look at it. After the service was complete, Audi dropped the car back off to me. This was so convenient, especially as everyone is teleworking, it’s become harder to make time during the workday.Bryan (my serviceman) was so thorough and kept me in the loop about what was going on with my car. He’s the absolute best! He’s worked on my all my cars in the past, so I definitely trust him!

Everyone I came in contact with had the Best Customer Service. Steven explained all details about my car and the service that was needed to fix it. I am extremely happy thanks so much Audii Rockville 😊

If you are in the market for and Audi I’m telling you THIS IS THE PLACE!! I worked with Eric and he was extremely patient and knowledgeable with answering my many questions over the phone before my arrival. Customer service and professionalism was definitely off the charts!

I had a fantastic experience with my sales professional Davis Junior as well as with the finance team. Everyone was accommodating and helpful throughout the whole process. I purchased an Audi SQ7 (beautiful!) from out of state, and the transaction was pretty seamless. They handled the registration for me, as well. Thank you to the whole Team. Highly recommended!

To start off, my frame of reference (and mistake) was to go to another dealership in Tysons (unnamed). The difference is night and day, as Rockville Audi was a pleasure from start to finish. Tristan was very knowledgeable and went through all the details and answered all my questions and concerns. I am beyond satisfied with my purchase and will recommend to everyone I know. Also, the entire dealership was set up to adhere to safe safe social distancing.

My first time buying a new car from a dealership and I couldnt have asked for a better experience. I had the pleasure of working with Eric Sohn who went above and beyond to make sure I got exactly what I was looking for. Despite having a car on the lot that was very close to what I wanted and immediately available, Eric never tried to talk me into buying a car on the lot and he assured me he would find the car I wanted. After talking to several dealerships and keeping me informed through the whole process, he was able find exactly what I was looking for. He also gave me a price that no other dealership was able to match. I highly recommend Audi Rockville and Eric Sohn!

People who are shopping cars- whether it is a new audi or a used audi/ other make, Should steer clear of this dealership. Sleezy salemenship, but almost to a fault. They try to be your friend and then they are your worst enemy.Waste your time elsewhere.

My service tech greeted me and directed me to the waiting area. He asked me if I needed anything, and told me to reach out to him if I needed anything. My car was washed, and the inside was vacuumed which was a pleasant surprise. I was told my service would take @ 3 hrs. and it was done in less than 3 hrs. Everything was great!

Great buying experience!!!My sales guy Eric was awesome. Eric is knowledgeable and personable. Hes just a super nice guy and excellent sales person.Aaron from finance was equally great. Got me in and out with no fuss.All of my questions were answered and I was treated like a family member not a customer. Even with all COVID restrictions in place, the entire organization did a great job while following protocol.If youre in the market for a new vehicle, this is the place. Oh, and the Q3 is amazing too.

Jason and Larry are awesome duo to work with. Very professional and transparent on the deal. I already recommended and referred a friend to them!

I recently purchased a Audi Q 5 from Rockville, Audi. Antonio was our sales representative and he was wonderful. He was so knowledgeable and helpful. He always responded to my concerns and requests. When he wasnt able to answer any questions the manager was there to keep me informed. I would recommend Rockville Audi. I am very happy with the Q5. It drives like a dream!

The service department did a great job on the repair of my car. The service writer, Joe, was very good to deal with, and he worked with me patiently on the repairs, provided pricing, and even helped get the total bill reduced. I would say that the team went above an beyond. Great job!

Highly recommend working with Sam and Joe! Everything went smooth from start to finish. I’m glad I drove past three other dealerships to end up at Rockville. I’m enjoying the Q5 and my wife loves the weight of the passenger door (her only requirement) and my son thinks the extended moonroof is the coolest thing ever.

I had been negligent in replacing a lost key out of frustration. Just prior to a long trip I broke down to get the replacement. Larry in parts had it within 36 hours and the service team knocked out the programming in an hour. So, now I am traveling more comfortably with two keys. They made up for my dithering. Oh, yes the car was returned spotless too.

Steven in service is a very polite and proactive young man. He kept me informed as to the progress of my service being done, and delivered at the time he promised. The dealership in general is very well run and my sales rep Nate and F&I rep Kosta are outstanding.

Great customer experience, kept me informed on the progress of my service while I waited and explained everything.

There is always a lag in the car industry finding the right person to fulfill your personal car needs. Having been a longtime family who has utilized Rockville Audi frequently for all of our car purchase and service needs, we needed a good contact to facilitate that role for us.Katie Cole- service advisor/inside sales- has definitely been that person. She keeps us up to date on cars that spark our interest and round out our needs on a revolving basis. Most recently, as we purchased a unicorn of a car to have fun with on the weekends, there were some little issues that needed addressing at and post delivery. Katie made sure that we were taken care of in a professional, swift, and efficient fashion. She made sure that a couple of scratches/rock chips were handled no questions, and even topped of the tank for us (something that was missed at delivery- a rushed transaction on a Friday evening).My family and I see Katie as a valuable person that keeps us returning to Rockville Audi - she expedites things that we didnt even think of or forgot. She makes sure to update frequently whilst the cars are in service (the pesky waiting for service to call is the worst).A true asset at Rockville Audi, she makes it easy to get our cars purchased and serviced.

The experience was painless,seamless and very low key.Tristan found what I was looking for and gave me a great deal on my trade.I recommend this dealer without reservation.

Very professional team in sales, finance and service positions. I couldnt be more satisfied with the high level of care and professionalism encountered at this location.

Contacted the dealership online in order to find out their up to date inventory of Audi Q3s. Received a reply from Tae Yeon with some additional questions but no inventory information. Responded back and never heard back again. Now I just receive spam emails nonstop. Ended up with a different vehicle just down the road because this dealership failed to provide a reply during my shopping process.

The rental provided was filled with dog hairs, and was not cleaned following last use. Had the windows down the way home and back, the COVID mask helped with the smell.Upon pick up the car, many spots still showing, the car wash was not performed and/or was not done to remove the spots. Mentioned to manager, who took pictures, and offered detail wash in future, vs a refund. They offered to redo the wash, but that would take from 30 to 40 mins, which I did not have to wait.

Joe Davis and team were incredible. I would definitely recommend Audi of Rockville to anyone and everyone.

Buy your vehicle here! I like buying a new car like going to the dentist to get a root canal. Al changed my mind and was amazing! He accommodated my young family and helped us with a very speedy process after we found a unique car that our family was hunting 😉. Staff gave us coloring pages and crayons and ice cream bars to keep my children happy as I unfortunately had to bring them along for the process (sorry to all in the building). I discussed initially that I had young children with me, wanted to test drive, and avoid any unnecessary fees in the briefest visit possible. There is a $500 dealership which is fine with me and they were up front with it before we came in. Finance person was fabulous as well. I’m so sorry I forgot her name. They were amazing to work with. Please ask for Al. He is a gem.

Thanks to Tae Yeon and Marcus Oh my experience in trading in a used car and collect a new Q5 2021 Prestige was great. They promised that I would be out of their offices with the new car within 2hrs, and they delivered in 1hr and 30 min.I know where to go for my next one.

The service was wonderful BUT the issue with my car has not been fixed. I clearly explained the problem and was told it was fixed only to have it happen again. The clock is resetting if i do not drive the car for a day.

While traveling we experienced a tire issue. Audi Rockville was able to fit us in their schedule and solve our issue. Very happy with the service they provided.

RUN FAR, FAR AWAY.If there was a way to give a negative stars, I would. My 2015 A3 is still under CPO warranty and I have not been able to keep it on the road for more than 4000 miles at a time.In my two years of ownership, this car has never driven correctly and was sold to me with a faulty wheel bearing and the 35,000 mile service not performed. I was only made aware of that after the first wheel bearing failed within the first 2 weeks.In the time following, they have now replaced a total of 5 wheel bearings, 3 tires, a rear drive shaft, and all the corresponding bushings/fasteners- a total of over $7000 in parts/labor. Despite this, the car still doesnt drive as intended as is actively destroying my tires due to fundamental chassis/suspension issues that the service manager appears to be unable to resolve.Speaking of the service manager (Max Aaron), the last time I left my car with them, they failed to return numerous phone calls, or notify me that the work was complete despite several attempts to reach them. When I arrived in person, I discovered that the entire management team had decided to attended a Porsche brand event instead of leaving adequate coverage in place- leading to a 45 minute hunt for my car. Once finally located, it was obvious that it had been left outside for some time due to the pine dust and paint damage to the rear of the sun roof. Despite my anger and misgivings, I was assured that the problem had been fixed.Clearly that was an empty promise, as less than 2000 miles later, I now need to replace yet another tire and possibly the rim as well.I have reached out to the GM (Larry) on two occasions for a resolution. I doubt he will be responsive, but if they manage to retain my business I will update this review accordingly- that said, Im certainly not holding my breath.

Neil was very accommodating, when I was facing difficulties due to a credit alert which locked my identity. Neil and Antonio even stayed after hours to ensure I got everything processed. They went above and beyond, it didn’t go unnoticed.

Exceptional buying experience! Greeted by the GM at the door, prompt and courteous sales experience, valued our time, simplified test drive, excellent overview of vehicle, and our salesperson Jessica was simply amazing from start through delivery! The entire sales team, finance, and managers clearly want you to have a personable, pleasurable and memorable buying experience and have really adapted to the modern hybrid-virtual sales environment. Simply perfection!

Chris is the man. Honest, transparent, and attentive. Before landing at Rockville Audi, I was screwed by a previous dealership trying to sell a Q5 which had previously been in a huge wreck and I was provided an inaccurate CarFax report (that showed no accidents) in attempt to close the deal. Fortunately, I was able to get out of that. But, I was still very hesitant about purchasing a vehicle as a single woman in fear of being taken advantage of. I did my research and double checked all the information provided to me by Chris and his team. Chris ended up getting me better deal than anticipated and I love my new Q5. I am sending all of my friends and colleagues to Chris and Audi Rockville!

I recently purchased an Audi A4 from Audi Rockville and I have to say it was the best car buying experience Ive ever had. Joe D. was very friendly and a pleasure to work with during my visit. Thanks to Joe and his team! Check them out!

Thanks Chris and the Rockville-Audi Management team for a great buying experience and working with us to get into our awesome Audi 2021 S model. The entire team treated us with excellence and the Audi package deal is first class. Highly recommend Rockville Audi.

I purchased a CPO Audi S5 from Audi Rockville and the buying experience was very easy and straight to the point. Chris K. was super responsive and helpful. The car was competitively priced. As an out-of-state buyer, I would recommend.

Angie was absolutely amazing! She took her time explaining all the functions of my new Q7 prior to test driving it and allowed me to test all the different drive settings. She listened to what I wanted and had a few options waiting for me when I arrived. She was very chill and informative and not pushy at all. She even came in on her day off to assist me. Want to join the Audi club? Go see Angie!