Very trustworthy. They thoroughly answer your questions. They have taken care of all of my debt in just 5 years. Such a weight has been lifted off of my shoulders. They work with you on payments and make sure the process is completely stress free. It’s a great program to consolidate your debt.I recommend Family Credit Management to anyone who has a debt problem! My score has always been average but now it’s great!
I am so impressed by the wonderful customer service and helpfulness of this company. I have been a client for years, and anytime I email I get a response right away. I needed to add some accounts and within a few days I had a new contract with low rates that are affordable and workable with my budget. I would like to especially acknowledge Brady Peterson who was so patient and accommodating, responding to my many requests and questions. I was almost going to make a mistake and go with a credit relief company, but Brady steered me in the right direction. He negotiated my accounts and I have some peace of mind that Im going to finally get out of debt within the next couple years. Its extremely comforting to have a company who I can reach out to at anytime. Thanks again, I really appreciate what you do.
Ive been with Family Credit for about 3 years.They were very friendly and took the worry off my shoulders about these debts I had. I would recommend them highly for your financial help.
I began this program 2 years ago. I am completing my program this week and am completely debt-free! They helped me by working with my creditors (credit cards AND loans) to help me make one payment twice a month. It was a manageable payment that allowed me to get my head above water. The representatives are professional and attentive to your needs. They are flexible, which I was also extremely grateful for. If you are in need of financial assistance, I HIGHLY recommend that you contact Family Credit Management Services. It is life-changing and helps develop healthy financial sense. You will be so thankful that you did!
I cannot say anything bad about FCMS. They were the easiest to work with, they worked with my budget and payment schedule. I was able to have this come out each paycheck. I also never had a problem refinancing and buying a house while using their services. I cannot say enough about how much this company saved me. Today, I paid off my debts and I am free and clear! If it werent for this company, I would have never been able to do this without hurting my credit. THANK YOU FAMILY CREDIT MANAGEMENT SERVICES! If you are looking for a debt management place, look no further. YOU HAVE FOUND IT. A huge thank you to Rachel L. for many years of friendly service and help!! SHE ROCKS!!!!!
Family Credit Management helped through a difficult financial time by reducing my monthly payments, negotiating with my debtors on my behalf, and reducing my interest rates, in some cases to 0%. I will forever be grateful for their help. The customer service is outstanding as well, they are professional and responsive.
Family Credit Management worked with me and helped me, over time, to pay off many debts I had. It took time and patience, but they were wonderful--even taking the time to respond to any questions I had about how things were going. I highly recommend them!
We have been working with this company for years trying to get our credit improved and thanks to this company we were able to purchase a home! They are quick to respond and very helpful!Thank you all so much for everything!
I have used FCM 2 times now, they are so easy to work with and you don’t have to think about those bills once they are in FCM hands. I have also referred 4 people to FCM and they think it was great also.
Theyre good in the beginning.After that,They seem to get offended If you keep asking questions..But,Theyre good where it counts, though!
Absolutely ZERO complaints. Very easy to work with, flexible and helpful. Consolidated various credit cards for a more manageable payment plan. Paid debt off timely within my budget limits and credit score increased. HIGHLY RECOMMEND to anyone needing to consolidate debts into a more manageable payment plan!
I had a wonderful experience with this company, they are also very understanding if you hit a rough patch.
This company was great! We paid off our debt super fast. Customer service is very responsive.
Great company...they are always very responsive and helpful...they really do what they say. If you need a good system for getting out of debt, give them a try!
I wish I could say more about what a great experience this is. They are so amazing to work with. Compassionate. Professional. I’ve had to Move a payment a few times and they have worked with me. With regards to my debt it’s been the absolute best decision. I know people are scared about debt. You won’t regret working with them. I do wish their client portal online was better but you can call and get someone right away. Thank you family credit.
I have nothing but good things to say about this program! From the start the staff was extremely respectful and listened to my needs. They helped craft a monthly payment that was extremely affordable while negotiating lower interest rates and minimum payments so that they still reported to the credit companies as on time and paid in full every month. I have already paid off two credit cards with them and I am on my way to paying off more. My credit score has jumped over 70 points in just a few months. They are very easy to work with! At the beginning it doesn’t seem like it’s working, but don’t get discouraged, it takes some time for them to get everything set with the credit card or loan companies and for to be reported to the credit report companies. But it does work, I promise! I’m looking forward to being completely debt-free in a few years, having a better credit score, and having financial freedom.
Absolutely the best company to work with. I couldn’t believe how easy it was to get out of debt. Their support team is amazing and helpful beyond words and keep you informed through the whole process. God bless them
I have used their services and they have always been helpful and polite. It was easy to enroll. I felt their fees were fair and never had any issues.
They are good if you have a lot of little bills big bills whatever that are past due instead of paying multiple payments each month they consolidate everything so that youre making a smaller payment on everything each month without being taken to collections or whatever.
Excellent debt management. I have been with them since 2018 and they have done so well for me with helping me with paying my debt. Love this company. I would highly recommend to anyone!!!!!!!!
Wonderful experience. We were fortunate to pay off early, and there were no extra fees. Super considerate and responsive customer care group. Very impressed!
Their good reviews is what helped me make the choice to go with FCM, and now I get to leave one because I’m successfully finished!!GI know what it’s like to feel overwhelmed, it’s scary... just make the call.You will not find a company that will work harder for you than FCM.Really, just contact them.You will be glad you did.
Amazing company!! Though I hope I never have to use their services again, I wholeheartedly recommend them to anyone who needs financial help.
Great company helped me get my credit up and paid off. Thank you guys so much
You are reading this reviews because God wants you to finally see who the best and most honest company to work with is. Every promise made has been delivered and I realize that creditors also have a lot of respect for this company because of the speed at which the creditors respond and approve their terms. I would recommend this company to anyone looking for a way to pay off all their debts in the most honest Godly way possible. They do not advice you to stop paying your creditors, they help negotiate your interest rates to the best available, that way you dont lose all your payments to interest. You will be able to pay off all your debts at very low interests. If you stay on track and never miss a payment with them, your credit score will go up so quickly. Do not be afraid to close all the credit card accounts they will tell you, in fact it works to your advantage and helps your credit score better. I recommend them 100 %.
I just spoke with Jenny Baxter - Ive been shopping around for assistance and this is the best service Ive ever experienced and I havent even enrolled into the program yet. She was extremely kind and response to my millions of questions I had. I finally feel content that this is the best option to take care of lingering outstanding debt. Jenny, thank you for being an excellent customer service representative and I hope to work with you on my account moving forward.
This company helped consolidate my debt into a more reasonable amount I could pay during the hard times I was having! I would hands down recommend anyone who is considering consolidating to turn to them! They respond within the day of you emailing them and help right away!
I changed my review from 1 to 4 stars because i definitely see some change now. It was a slow start to get the ball rolling. But the ball is finally rolling and i am gaining a couple points here and there. I do recommend teaming up with Family credit. You will have to do some homework of your own, but keep in mind this ultimately benefits you.
I had an amazing experience with Family Credit Management Services. I was able to pay off my debt in a few short years. They were always responsive when I had a question. They changed my life because I wouldn’t have been able to pay this off so efficiently if I was just paying the minimum payment directly to the creditors. Thank you!!!!!
I am just joining the program and God has put peace in my heart that I am on the right track towards paying up my credit card debt.I am working with Kelcy and Joselyn. They answered all my questions and I was very thankful to know you do not advice your clients to stop paying their creditors. That brought so much peace to my heart because the most responsible thing would be to be responsible and pay up all my debts as I rebuild my credit. I like the way you do not give people shortcuts, but the truth and help in negotiating for lower interests. There is integrity with your company and I can tell you values align with the God.
Jazmine was so easy to talk to. Few words and right to the point. Quick and stress free resolution. Pleasant and professional. Thats what I needed to take care of my credit card debts. God sent. Thank you.
This service is awesome! They consolidated all my debt into one easy monthly statement
This was the best Group that helped me. Wish I would of started earlier. But as of tomorrow, Im done with the program. Debt free. Becareful of Agencies that tell you NOT to make payments and set you up with payment schedules. Go with this Service. You wont regret it.
Family credit management helped me pay off my credit card debt responsibly and effectively! I wouldnt of been able to become credit-card debt-free without them!!
HELPED OUT WITH EVERY ASPECT OF BECOMING DEBT FREE. KEPT MY CREDIT SAFE AND THEY ARE ALWAYS PROFFESSIONAL AND ANSWER THE PHONE! HIGHLY RECCOMMEND THEM.
Fantastic organization, great customer service, perfect for helping families get a handle on their finances.
WE ARE DEBT FREE - after 3.5 years being in this program! This program was able to consolidate our debt and lower our interest rates for some of our credit cards. We were actually enrolled into National Debt Relief until I found this company, I was honestly skeptical about joining but after reading the reviews and how FCM has helped out others and the initial conversation I had with their Customer Success department, I was sold. Thank you FCM!
Family Credit helped me at a time when I felt all was lost. They worked with my creditors to help negotiate with them which helped me to get my debt paid off. Im forever grateful to Family Credit for all theyve done for me!
The website could show more information about your payments and accounts. Otherwise a good experience.
I have used this service twice in my life. Ive always had awesome results. Without this company I wouldnt have been able to be credit card debt free. Theyre affordable and get the job done.
I have been using them off and on for years! They work with your budget, have low fees, and pay off your creditors. If you want to consolidate all your creditors without a loan and interest payments this is definitely the place. Before finding them I tried using another debt consolidation program and the place was a scam. I sent a bunch of payments and none of my creditors were paid. By luck I found them and have stuck with them when I was in a bind! I will definitely stick with them and I am currently using them now to pay off a voluntary repossession!
They take care of my dues and they are easy to talk to. Just make that time and patience to answer all of the information they needed
Family Credit Management Service was great to work with and helped me become debt free. With so many agencies available, it really is hard to judge who you can trust. I am extremely thankful for finding FCM and for all their help and professionalism to worked with me.
I highly recommend Family Credit Management! I started using them October 2019 because my credit card debt got out of hand and I was not making any headway on my debt. I had never missed a payment to my creditors, but my debt never seemed to go down even on accounts that werent being used. From the beginning, the staff members at Family Credit Management have been very kind and understanding. They explained everything to me and answered any questions I had.Even though I have a few more years before I can say Im debt free, I am seeing my balances go down. For the record, yes, your account(s) enrolled in the plan will be closed and you may take a hit initially as far as your credit score. Its just temporary and no reason to panic over. In my case, it actually helped my credit score, but each case is different. If you hang in there with the program and make all of your payments, your score will increase. Just give it time. You didnt get into debt overnight so getting out of debt will take some time as well.Family Credit Management did all of the work by negotiating interest rates with my creditors and now, they are making the payments to each one. All I have to worry about is having the funds available for them to take my payments. Since my debt is rather large, the amount I have to pay each month is split into two payments. I set the dates for the payments to be drafted each month and Family Credit Management handles the rest.I have a huge weight off of my shoulders and know that everything is being taken care of. Thank you, Family Credit Management! You have been such a blessing to me! I cant wait to be able to post an updated review stating that Im debt free!
With so many companies out there stating they can help you out of debt, you do not know who to believe. I am definitely glad I found Family Credit Management. The staff was very helpful, informative, and attentive. They handled everything with my creditors, so all I had to do was send in the money. It was more cost effective then trying to juggle everything on my own and my credit score skyrocketed after only a few payments. I was able to pay down and off thousands in just a couple years! I would absolutely recommend using Family Credit if you need some debt relief.
This is a great resource for people struggling with credit card debt.
Simple set up with multiple payment options..very friendly and helpful...I live Texas and they are up in Illinios...Thank you
Family Credit Management is an amazing company! If you want a debt management firm who is honest and in your corner FCM is for you. They are friendly, excellent, and knowledgeable, and will work with your creditors to get a lower interest rate. They were even able to get some of my creditors to give me 0%. It took me four years but it was so worth it. I made every payment on time and my credit score climbed into the 800s.
Been with them for couple years now. Very happy with the service.
This plan was perfect for me! I got everything paid off early and watched my credit score grow over 100 points in under a year! So happy I completed this! Highly recommended to anyone who wants to consolidate without a loan
So thankful I found this company and put my trust in them. I never would have been able to manage getting out of debt in such a smooth process without them. Every time I had a question or wanted to raise the amount of my payments, I was always answered in a quick and friendly manner. Thank you for helping me out so I can finally breathe again knowing I am debt free!!
Good value, very responsive and always responsive and helpful whenever I had questions or issues! Thank you FCM for all of your help!
The best decision I have made was signing up for debt management with Family Credit Management Services. The response times are very quick and the entire process from start to finish has been nothing but easy and stress-free! If you are struggling with your debts like I was, I highly recommend signing up!
I only have small debts to pay out, but as a repeat credit card offender... I felt like CCCS was my best option. especially b/4 it got out of hand. Joslyn was the 1st to reach out and take my hand. And trust me, I reached out to many b/4 she was taking control and making me feel like i was under her wing. Ive only just gotten started. but Im already feeling AOKAY... :) thanks guys!
Family Credit Management has been the most honest and most transparent company I have ever worked with to consolidate my debt. Just like many people in their 20s who had no idea what credit cards were or how they even worked, my consuner debt got out of hand and now almost 30, I am trying to repair all the damage my young self has done.FCM passed no judgment on any of my balances and worked with all my creditors for a lower APR and lower monthly. Unlike other companies, they are not offering you a loan to consolidate your debt. Rather, they work with your creditors for better rates and monthlies that are doable. I started in January 2018 and in about 6 months (November 2020) all my accounts will be paid off. It seems like a long time, but it was so worth it. Thanks to them my credit has been saved and improving on a monthly basis.The staff has always been so friendly, quick to reply, and answered all my questions to patiently. I live in Hawaii so it helps a lot due to the time difference when Im contacted via email instead of calls.This was the only company that has truly helped me become consumer debt free. The staff really care about their clients and are so quick to reply via email for any updates I have.If you have any debt that is getting out of hand, I encourage you to reach out to Family Credit Management first before getting a consolidation loan. They were so worth it to work with.Thank you!
I have been a client of Family Credit since 2017. Their counselors are so kind and help you to make the best financial decisions for your situation. In the last 2 years my credit score has increased by well over 100 points and my debt is nearly paid in full. Even if you just have a basic financial question, they will do their best to help. They have always paid my accounts on time and even notified me right away when one of my husbands medical bills got sent to collections. Dont hesitate to reach out, you will wish you had contacted them years ago.
When I first set up the account the communication was fabulous, they were able to set up a great repayment plan with my creditors. But now a couple months in they have sent a few of my payments late, and customer service is not very friendly. The representative you start with is not the one you will work with, they just pass you along and you get a new person every time you call or send an email to. They will tell you you need to double up your payments if you want your creditors to be paid on time, what’s the use of debt management?
DO NOT use Family Credit if your accounts are not current.They claim to negotiate a new deal with your creditors, but what they dont tell you is that ALL of your accounts must be current or under their credit limit before the program actually works.All but one of the accounts that I handed over to Family Credit show that I havent payed my bill in 6 months and none of the balances have decreased by a penny.When I reached out for help they told me that I had to go and pay those cards down myself until they were under their limits, which are now hundreds of dollars more than I would have owed if I had known this going in. When I raised these frustrations I was met with a, yeah, thats too bad kind of attitude.My credit score has plummeted and I am infinitely worse off that I was before.
I reached out to several places to help me and my wife consolidate our debt. This company truly cared about us and helped us finally get the weight off our shoulders. Jennie Baxter was our representative and was so nice, helpful, and efficient getting us where we need to be. Highly recommend!!!
Melissa Johnson was absolutely awesome with answering ALL of my questions! Not only did she explain each answer to me in a way that I could easily understand, she also did so just as polite as could be. AND... I was a last-minute caller at 5pm!! Yes, FIVE OCLOCK, and I still got incredible service. Thank you Melissa!! :)
They helped us in a time of financial need. This allowed us to get back on our feet and retire. Family credit did everything they said they would do. Very happy with the experience of working with Family Credit. Thanks to Stephanie, Lisa any everyone else.
I love this company, I have been working with them for several years. I paid a lot of debt off and they saved me from having to file bankruptcy. I recommend them to anyone that is drowning in credit card debt.
If it wasnt for Family Credit Management, I would have filed for bankruptcy or ruined my credit altogether with late payments or have accounts in collections.Thankfully, I found them with a bit of research and trial and error on my part. Instead of taking out a loan, they worked with my creditors and even had some of the APRs adjusted to help me.The staff have always been attentive and never passed judgement based on my situation. They were even patient with me when at one point I switched careers and worked with the creditors about the payments.Thank you so much!
Absolutely LOVE the service they provided for me! After 3 years of working with Family Credit Management, I am DEBT FREE!!!! They are WONDERFUL! They never took much longer than 24 hours to get back to me and always answered my questions. I HIGHLY recommend them if you are struggling.
This organization helped me organize my credit card payments, negotiated lower interest rates, and provided very good advice.
I love this group!! Friendly, courteous and knowledgeable. Its very refreshing knowing that youre not being cheated by crazy fees and nonsense . They really helped me out. I cant thank them enough! Give them a shot, you wont be disappointed.
It was SO helpful to have FCM in our lives! They took care of all of the hard stuff and really made our debt-free journey manageable.
This company are helping on getting out a credit card nightmare....super professional...elite support system...answer question right on the spot...Managed to get all creditors on-board with the payments proposal.. Thank you F.C.M.
When it was time to take control of my future they were there to help. Very understanding and patient. None of this felt like a burden to them.
I have used Family Debt a couple of times and am finally debt free. They are very easy to work with and are prompt in all their responses.I highly recommend them.
Great doing business with a great organization. They were always on time with payments. I highly recommend Family Credit Management to anyone trying to piece their financial life back together.
We recently signed up due to being bogged down with so much credit card debt and not being able to get above water. I read reviews about Family Credit Management prior to filling out the contact information and quote. I read some great reviews and decided to go for it. I filled out the information online and received an email within an hour. I decided to call right away because the numbers looked good for our budget and Megan Anderson was very nice, understanding, and helpful. She didn’t judge us or our situation. I am confident that this was the best choice and am so thankful for this option at such a hard time. Time to get back on track! Thank you!
We just finished paying off our debt with Family Credit Management. They were so kind and helpful in a stressful time. I never felt judged or like they were talking down to me. They gave me a workable solution and weve paid off about $10,000 of credit card debt. The few times I needed to do a half payment or delay it, they were extremely helpful.
I really loved working with family credit to resolve my credit balance issues. They were always so easy and professional to work with. They were always so helpful. I would recommend them to anyone who is in need to pay off balances in an affective way.
They are great.
This is a great organization! They help me with my finances step-by-step. They will send you a plan and it shows the breakdown of where your money is going along with the percentage rates. Every time I had a question they answered it in a timely manner, and they return calls! Thumbs up!
I was so relieved after speaking to a representative for the first time! I literally had tears in my eyes! I am retired and really got myself in a mess with my creditors. I am so looking forward to being debt free and actually enjoying my social security. Thank you, FCM!
Ive had nothing but AMAZING results working with this company! The customer service is stellar! In less than 10 months Family Credit worked to help me payoff 4 creditors - debt totaling over $5000. Ive had nothing but great interactions with them and I couldnt be happier to be rid of this debt. I can now snowball the monthly payment Ive been used to giving Family Credit to other debts. I am on my way to being debt free and Family Credit definitely put me on the right path :) I am GRATEFUL!
Awesome place to get all of your credit cards paid off. They have the most amazing customer service enough I highly recommend. I appreciate all their help as they are wonderful! Thank you!
I came to Family Credit Management about two years ago, when I was going through a divorce. I could simply not afford the debt on one income. The counselor was great, answered all my questions and got me all set up. The debt was reworked and the payment was manageable. I’m happy to say that I’m now debt free, thanks to Family Credit Management! Great company!
Family Credit Management is amazing! They were able to talk to the account companies and get my interest rate, and payments down to something that I could actually keep up with. I have just finished paying off all our debt, and I certainly couldnt have done it with out them! Definitely recommend!!
6 years ago I was over $50,000 in credit card debt, and I decided to go on Family Credits Debt Management program. They worked with my lenders and reduced my interest rates with them as well as gave me a doable monthly payment plan. I have now completed the program debt free from those participating credit card lenders. They are a great company to work with. I highly recommend them!
We had a wonderful experience with Family Credit Management and highly recommend them. Due to unforeseen circumstances with health/life, we quickly accumulated a lot of debt several years ago. We tried for a while to pay off the debt but with the high interest rates we couldn’t seem to make a dent. We were contemplating going through bankruptcy when we heard about FCM. They worked with our creditors on our behalf, and we just finished the program and are debt free! We feel like we made the best decision choosing FCM!
Excellent customer service. There was always someone there to answer my calls and speak with me in a personal and professional manner. They had answers to all of my questions and responded to every concern. They paid the bills on time, kept the correct balances and worked with me as each bill was paid. Couldnt be happier. And now I am debt free!
It restored my sense of dignity and self esteem. I was unable to pay all my medical bills that were not covered by my insurance, and bill collectors were call and harassing me at work and at home. Your service relaxed my fears and set up a payment schedule that was within my budget. I have since regained a good credit rating and peace of mind. I have certainly recommended you to several friends and contacts. Your services are confidential, professional and affordable. Your service has restored my self confidence. THANK YOU.
This would have been a 5 star review had they not tried to hit me with an additional fictitious fee after i canceled to pay off my credit cards thru a refinance. They charge a fee with each transaction as well as a start up fee in the beginning, which i understood and was willing to pay as they got my interest rates down. but after 3 years of payments plus payment of these fees, i was able to close out my credit card accounts with the help of my bank, but when i wrote to cancel the account, an agent attempted to get another fee from me, calling it a startup fee which was paid in the beginning of doing business with them. had they not tried to rip me off at the end i would have given them 5 stars. also their website is a bit hard navigate and takes some time to figure out.
WOW! Family Credit Mangement saved me from myself.I entered this program in 2014, expecting to be in it 5yrs. I made my final payment today, 7 months early.I owe a special thanks to counselor Stephanie T., she encouraged and guided me through the programs process and what I could expect in the long run. She assisted me in figuring out a comfortable monthly payment and was always available when I had questions.When I initially spoke to Stephanie, I was 40,000 +, in credit card debt. Today I am financially stable and disciplined. I now know what to and what not to do with credit. I now have an excellent credit score.Thank you, FAMILY Credit Management. I am eternally grateful to all of you.
The entire team was extremely helpful through the entire process - they made sure that I understood what I was signing -I was given all of my options upfront before any money was exchanged-Not a dime up front -No consultation fee-The very first payment I made to Family Credit was applied towards my account.Although there is no app - Viewing my account online was simple and I was able to monitor and confirm each payment each week ( my chosen payment frequency)- My remaining balances are also part of the data I can access .The flexibility was outstanding! As the smaller balances got paid off I had the option to keep the same payment and sub consequently pay off my remaining balance sooner or reduce my payment-I monitored my credit throughout the entire 30 months I was with them and each and every payment to my creditors was on time so my credit scores never suffered -I started owing $75,000 which consisted of 35 accounts ( I know I know )-I’m now debt free and my credit scores are great all the while having saved over $1000/ month during the process-Every creditor was glad to participate- There were no difficult phone calls to make as Family Credit handled them -I did not receive a single harassing phone call during the process - although I entered the program fully current on all my obligations and with good credit - I simply needed a break with my monthly payments-I strongly recommend starting the conversation to see if this is for you -After all you will not miss your 29% credit cards right ?
FCM helped me dig myself out of a hole I never thought Id get out of. I cant thank them enough for everything. Superior customer service & just a great program all around. I cant say enough about it & will recommend to anyone I know being crushed by debt &/or in over their head.
I was a customer of Family Credit for 3 years. I never encountered a problem with them and had no trouble adding accounts if needed or paying off accounts early. Even the one time I couldnt pay them, they worked with me. I would definitely use them again!!!
Honestly these hard working people are very much worth your time! I was in debt with three different companies one big one was Wells Fargo. Which didnt seem to care too much about me their Customer. So once things went out of control I contacted Family Debt Management, instantly I was happy to say they helped and now about two years in. Im on my way finally to a debt free life except for only having an auto loan. In the last few months Ive doubled up my payments and even started a second job. Im determined by December of 2016 to be paid off and finished with Credit Counseling! I was happy when I discovered this company. The terms are easy and very understandable, you can call anytime and someone is very wiling to help you any way possible. Ive called at least a couple of dozen times and honestly theyre the best at Customer Service!!! If I was ever in debt again Im coming back to them! However I dont ever plan on being stupid again! My credit has been gradually improving by the month and the debts are decreasing by the month! Please people if you are over your head with debt, give them a chance. I did and was totally excitied I did!!!!
In less than 12mos my financial crisis was over. I have a few Friends and Family using them and we ALL agree FCM, IS AWESOME. Each time I called, Excellent, each month statement, Excellent and Customer service, Excellent. Thank you for making me debt free.
I just finished of paying all my debt using Family Credit Management. From the very first phone call I had with them, they were always very friendly and helpful. It was a comfort to know that they were helping me and working for me to complete this goal I had to be debt free. I always received the best customer service from them.
This company helped me get my financial life back on track. Was great to work with and was always very prompt and professional when answering my questions. I would definitely recommend to anyone who wants to consolidate their debt.
FCM helped us out of a bottomless pit that just kept getting deeper. They handled the calls and got us set up. It has been tough, but we are getting ready to make final payments. Its a wonderful achievement that FCM made possible.
Family Credit Management really came through for my wife and I in our time of financial need. They made the process simple and effective. I would highly recommend them to anyone needing to consolidate and payoff CC debt.
The experience I had with Family Credit was amazing. They followed me every step of the way as my debt kept coming down. During the process I has another bills that came up and it got so overwhelming that I wanted discontinue and give up because I wanted the money that went towards everything else to go towards stuff I needed paid off now. I never gave in I found a way to stay on task and finish out on the jounery to paying off my debt. When I was closer to the end and I had paid off the bigger bills I had owed. My money started to be saved more and more and I started paying off bills because I had extra money saved up. Ive recommended multiple people to Family Credit.This process would not have been done without the skilled, experience, and honesty of Family Credit Management. Thanks for everything youve done for me.
This company is awesome. Very easy to deal with and the employees care. Highly recommended!
I wish you can rate on two different levels cause for the staff that Ive dealt with by far has been phenomenal... but as far as my creditors getting paid on time they have lacked in that department not only does it not get paid in time sometimes the money is taken out of my account late and also my credit score has dropped tremendously not to mention 2 of my cards I havent even used yet ended up closing because when I signed up with this company it closed out all my accounts that I wanted to pay off Im just so upset because I thought that this would be best for me to get my credit right in so far I have nothing to show for it...
Very friendly and helpful people who took the time to help even when I could not make full payments in order to stay on the plan. They provided exceptional support and helped me through the long process.