Thank you to the CPR Crew (Family) for bringing our vision to life. It far exceeded what we could have ever imagined. Scott’s employees and sub-contractors praise how they enjoy working for CPR. That says a lot. We will add to that praise. Thanks again for making our dream come true!

CPR renovated our 20 year old Sylvan pool this summer, restoring it to an aesthetic far greater than what we started with. Scott provided wonderful advice on material choices that would be practical and beautiful. The crews were professional and punctual working 6 long days/week, cleaning the job site daily and performed high quality craftsmanship. Scott was responsive and communicative during the project. We were most impressed by the scheduling and that once our project started, the teams worked consistently over a 6 week schedule to completion. We had a scope change in the middle of the project which Scott easily accommodated and completed for us at reasonable additional cost. We are now using the company for service and they also recently advised and completed work to our pump. We love the pool service reports we receive after each visit. We could not be happier with our project and highly recommend CPR, Scott Ball and the whole CPR team.

Had 2 guys come out Bo the team leader and his sidekick Landon they did a great job and got everything done...quick!!!

Carolina Pool Restoration CPR just completed a complete overhaul/ facelift of our 20+ year old pool.Our pool was the poster child for UGLY!Roughly 1/4 of the tile had fallen off, we had that incredibly awful tera cotta coping which gets to roughly 1000 degrees in the Sumer sun. We had a hot tub that hasn’t worked properly in years and despite all this we had no cracks in the pool interior itself and we were able to keep the water clean and clear. So we loved our pool it was just tough to look at!CPR has replaced the coping, and replastered the pool surface with a beautiful Carolina blue pebble finish and installed an amazing new tile boarder.The hot tub was jack hammered into oblivion and we now have a new stone patio area with a stacked stone seating area that includes two water sconces spilling back into the pool.CPR’s crews were all fantastic! Every person that was at our home was polite and professional. Our yard, their job site was cleaned up daily. Despite the demolition and destruction the first several days our yard was never out of line.We had one small issue arise with the color of the stacked stone we had selected for the seating wall. We saw the issue early in the process and Scott the owner worked with us to quickly resolve the problem without any delay in our build process.We are very happy with CPR’s entire team and are anxiously awaiting this coming Sumer to show off our new pool and all their hard work.Great job and we highly recommend this team of professionals.

CPR has taken care of repairs and provided excellent service cleaning and maintaining our pool. They do a great job and are very prompt, professional and responsive to our needs.

Great family-owned company with a tremendous work ethic. They renovated our aging pool several years back and since then have taken care of all our pool issues quickly and professionally.

Highly recommended! Pool is looking great now after several other companies said they would come, and never did!!! CPR came through timely and during high, pool-opening season. Excellent reasonable service with Austin! Priced right and professional, knowledgable and honest! I would recommend you use this company for all of your pool needs big or small! looking forward to a long relationship with this company who goes above and beyond. Matthews, NC

Stay far away!!! They charge very high prices for service calls and not polite!! Do yourself a favor and find one of many good pool companies out there!!

As a realtor, i was recommended his services. I just heard his conversation with my husband and he cut him off and when my husband asked if he could speak, he kept talking. the service summaries we were given werent accurate as he states their level of service is one way but our summaries are different. do not use them as they write down on paper one thing and verbally something else.

It has been 3 years since Scott built our pool. I have waited because I have never done a negative review and was reluctant to do one. Time has not diminished my feeling that Scott is the worst contractor and person I have ever dealt with. I could give a long list of the dangerous situations he left us with and the poor service he gave us. However, the most important thing is that he never attempted to resolve an issue only to try to bully us for payment. He was truly the most difficult person I ever tried to talk to. If you decide to do business with him make sure that you read the fine print in the contract and to make sure that you hold enough money to make sure that he finishes his work.

No, just no. Hired them to resurface my small pool and that went ok until pool was filled. I have a rust colored stripe on the step, most obvious place it could be. They can not get it out. My pool was built by Sylvan in 1997 and I never had stains for 22 years. Next my pool has sand in it. Scott(Owner) told me laterals are broken and he would get part and repair it. That was 2 months ago today. He keeps saying he does not have the part. I googled it and I can order the part and have it in 1 to 4 business days. So, save yourself some problems, dont use this company.

I would not recommend this service. They came told us we needed a new pump motor, then a relay then another motor. Then it was electrical, ps $575. For the motor. Called electrician as they recommended and it was a frozen pump which the electrician fixed for a fee of course. I think a pool service should know what they are doing.

Pool Maintanence