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Four Winds Masonry and Chimney
10 Edyth St Suite 2A, Rochester, NY 14445, United States
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Four Winds Masonry and Chimney

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Ch
Review №1

The gentlemen from Four Winds Masonry and Chimney were excellent professionals from they time they arrived at our property. They greeted me and introduced themselves. They wore face masks to protect themselves and me from COVID-19. They explained to me what they were going to do, before doing it. They worked every minute they were here. Once they finished their work, they were very transparent and honest about what additional repairs and maintenance still needed to be done. They answered all my questions. Clearly, our safety and the proper functioning of our fireplace are their priorities. They offered me a fair and thorough quote. They cleaned up very well before leaving. You couldnt even tell they had been here! Thank you Four Winds Masonry and Chimney! I look forward to doing business with you again soon!

Ro
Review №2

Four Winds Masonry and Chimney provides impressive chimney inspections and fireplace/chimney cleaning services: on time, skilled, knowledgeable, courteous technicians who listen to concerns and address the issues, very conscious of protecting carpets and in this day of covid- protecting themselves and us. They use high tech cameras for the inspection and the latest chimney cleaning equipment. They provide a comprehensive report of their findings and services.Check out their current TV commercial! Very professional and very well done.We highly recommend Four Winds Masonry and Chimney. Be safe!!!!

Ch
Review №3

We had Four Winds install a combined liner in our service chimney for our hot water heater and boiler. They provided several different solutions for our more complicated venting situation, and then worked to provide an install date that worked on our limited schedule. The crew arrived on time and were efficient and conscientious. A job well done.

Jo
Review №4

The work was thorough and very professional. They did a good job of keeping everything clean during the work. They did a very professional presentation of the results of the inspection. Thank you for a good job!

Ad
Review №5

They were great. Very responsive during the job. Stayed late and came back the next day when they ran into some speed bumps with our chimney. They were very communicative every step of the way and were super easy to work with.

Re
Review №6

Four Winds did an incredibly thorough job inspecting and cleaning the chimneys in our 216 year old home. The customer service was top notch from the first call to the follow up after our service. We’re loyal customers for our cleanings, that’s for sure!!

Xx
Review №7

Great group of guys did the work on 24Aug2021. Professional. Respectful Polite. Hardworking. Tight team of guys. They all got along well with each other. They communicated well with each other and me. From the first phone call I made in July; a live person answered the phone (Maria) She set up an appointment for a quote. Vinny showed up on time the day of the quote. Was a bit higher than I thought but after dealing with a number of other companies that didn’t show up or call back I had a good feeling about this company. They did not disappoint. After I saw how much work they had to do and how many guys they had here and the end product I feel I got a deal. I could not be happier

Da
Review №8

I would highly recommend Four Winds Masonry to anyone that has a masonry need. From the 1st time I contacted them and until the job was done, they kept me updated as to what was going on. I think their price was fair and the work on our chimney liner replacement and chimney repair looks great. Vinny who gave us our estimate, Brendan and Ryan who did the work were professionals. Thank you so much.

Li
Review №9

Nathan and Ryan (maybe, so sorry?) were here to help us with a fireplace issue. They performed a thorough inspection along with pictures and report to explain where the issues were. They are kind, professional, extremely knowledgeable and renewed my faith that there are good companies out there who really want to help homeowners. I was truly impressed from the very first call I made to schedule this appointment and throughout our appointment today - they just know how to treat their customers! HIGHLY Recommend, excellent job!

Be
Review №10

We have used this firm for two years. We initially used them to do some chimney masonry repair. They did a professional job and thoroughly explained what they were doing. Since they indicated they would automatically check up on the repair this year, we asked them to do the chimney cleaning and an inspection. Again, they were thorough and professional - from office staff to field staff. My chimney has never been so clean and we received a complete inspection report - with photos. They also were careful to make sure that they protected the interior of the house from any dirt and made sure everything was in good order before they left. We are satisfied customers and are already on the list for next year.

RC
Review №11

My chimney has been in bad shape for a number of years. They did a complete inspection, and recommended changing out the liners as they were over 20 years old. I felt they did a more complete inspection then the others, and even though the job is more expensive, I feel its worth it, as now I dont have to worry about it ever again. Thank you.

Jo
Review №12

As far as needed home repairs go, nobody likes them but Four Winds made this easy and palatable. excellent customer service, kept me informed every step of the way and very polite and professional people at every level. I will not hesitate to use them again or refer them to friends or family. I do not often say that but they really did a great job!

Ch
Review №13

The tech called me and alerted me of the issues with my chiminey. He also explained my options to correct the issue. The whole time very proffesional.

La
Review №14

I had issues with my a/c not cooling to temp. Our HVAC company then determined that my chimney that the A/C and furnace were connected to had a blockage and this was sending hot air back into our furnace and house and a dangerous situation. I contacted Four Winds and although they were booked into August Maria found an appointment for me within one week due to how serious an issue this was. Both the women I had dealings with (Maria and Amy) were charming and very helpful. Brenden was the tech that first came to determine the issue. He was incredibly knowledgeable and friendly and guaranteed me it would be done quickly. The next day I received a call for the work to be scheduled within 4 days. It turned out that Brenden had a job a few days earlier that they could get me in even sooner. That day both Brenden and Collin showed. Within no time, the job was done. The work area was protected and you wouldnt have even known they were there. This company is a 5 star rating I would highly recommend them to anyone.

Bo
Review №15

Four Winds is a delight to work with. Anthony and his team were committed to doing a great job. And, they did. I couldnt be happier. They kept me apprised of everything along the way. They even saved me money. Now thats wonderful. I highly recommend Four Seasons Masonry and Chimney.

Ke
Review №16

Very knowledgeable and thorough. Explained all findings in an easy to understand way.

C.
Review №17

Replaced a rusted and leaking chase cover with a new stainless steel cover and new storm shield. Excellent work. The crew was prompt, personable and very competent. The sales people and office staff were also great to work with. Highly recommended.

Li
Review №18

Nathan & Jason were very professional, covered the roof to protect it, and matched mortar repairs very well! They showed me photos of the repairs when complete, and reviewed the itemized list of what was repaired. When they were done, they left the house and yard as they were when they arrived. I cant remember the name of the man that originally provided the inspection and estimate, but I would highly recommend Four Winds for masonry and chimney work - excellent job by all!

Ka
Review №19

Our experience with Four Winds was excellent. They are thorough and professional. They communicated extensively every step of the way. The wait time for the job to be completed was very reasonable. We would recommend them and use them again!

Go
Review №20

Extremely pleased with Brenden and Ethan. They were great and professional. The work they performed was beyond my expectation. They did a fantastic job of repairing my chimney. Im so glad I went with Four Winds Masonry and Chimney. Highly recommended.

La
Review №21

Edit: Updating my review to 5 stars. Anthony contacted me regarding this issue and went above and beyond in rectifying the issue. Four Winds is a great company extremely committed to superior customer service, and it’s definitely refreshing to see that level of commitment amongst professionals these days. I would recommend them to anyone as they do quality work!I contacted Four Winds Masonry and Chimney to complete a Chimney liner installation and to re-pipe the existing Furnace and Water heater pipes to bring them up to code, as they vent into the Chimney. The installation was excellent and they completed the job in a timely, friendly, and professional manner. However, after they left, I noticed that a chair in the basement was covered with soot and grime, as if someone used it to stand on or put tools on, Im not sure. I was angry about this, as it is an antique chair, over 100 years old, and was just being kept in the basement for storage purposes. My happiness with the company definitely decreased after discovering that. Why not just use your own company equipment and not a chair that happens to be in the basement, which was not even close to the furnace or water heater? And then to put it back in the position it was in, as if I wouldnt notice it being used. It was covered in grime!

Wa
Review №22

My stone steps were in need of repair after the masonry deteriorated over the years. Four Winds did an outstanding job repairing the steps to withstand the continual wear and tear while looking like the original steps (my house is over 100 years old). They have the expertise and do quality work. I highly recommend them for this type of work and for servicing fireplaces (they did an outstanding job last year on repairing my fireplace).

Na
Review №23

Four Winds did a terrific job, as well as confirmed a significant problem and described the solution. I can recommend this business highly.

Ka
Review №24

Great work by Four Winds Masonry & Chimney (Brandon I believe): arrived on time, worked efficiently and made sure we were in the loop with how the project progressed. Very professional. Im happy we were referred to them. If we need work done in the future, well definitely be coming back.

Jo
Review №25

Such great customer service! I am a new home owner and they took the time to explain all of the intricacies of what was wrong with my chimney and what they needed to do to fix it. Everyone that I talked to that works there was so polite and helpful! They even got the job done earlier than expected! I feel much better knowing that my chimney is now quality and will be maintained correctly going forward. Thank you Four Winds!

Pa
Review №26

Four Winds cleaned and inspected the two chimneys and flues they had updated last year. As before they were meticulous in their work and gave us a thorough summary of their work. We highly recommend Four Winds Masonry if you are considering chimney work for your home.

Lo
Review №27

Had a chimney rebuilt by Vinny and Ryan! They did an incredible job! Prompt, courteous and kept the job site cleaned during the job and cleaned everything meticulously at the end! Would highly recommend Four Winds Masonry and Chimney.

Ke
Review №28

Very impressive. Will definitely use them again. Perfect cleaning jog, and I learned things about my chimney that I never knew.

Do
Review №29

We were very happy with Four Winds Masonry and Chimney. They responded quickly after our initial call for an price quote and they were competitive. They scheduled the work as soon as possible and sent reminders. The workers arrived on time, were friendly and professional. The work was done in the amount of time we were told and the post work clean up was great.

El
Review №30

The service at Four Winds was excellent. They were very knowledgable, thorough, timely, and professional. They explained everything in detail. I will definitely use this company again.

Ni
Review №31

The job was completed as promised and after the job there was significant rain. There was not noticeable water leakage anywhere, which is the reason we called in the first place. I am happy with the work and service.

Ma
Review №32

Excellent attention to detail. Respectful of my home. Took time to explain the process and outcome. Courteous, professional and friendly !! Great combination .

Je
Review №33

Excellent communication, timeliness, and service! We received multiple reminders of our appointment via text and email starting about a week out. We found them very helpful and not obtrusive. The day of our appointment, Nathan called on his way and arrived promptly at the start of our appointment timeframe window. He was extremely personable, explained everything he was going to do before he started, followed through, and took a good amount of time writing up a very detailed report of his findings, complete with close-up, high-quality photos. Prior to his departure, Nathan reviewed his presentation with my husband and I in detail and offered his professional recommendation of the work that is necessary and which areas were optional. He separated the estimates for the masonry work and installation of the gas insert. We promptly received all of the documents via email, along with financing options. There is a reason they do not provide free inspections - Nathan was at our home for 2 hours and put in substantial work for us. We cannot wait to have our chimney repairs and gas fireplace insert done by Four Winds! We are thrilled with their service already!

Da
Review №34

Four Winds Masonry came within a few days after my first contact with them, they inspected the chimney and gave me the result and I scheduled the date to have them repair the chimney, the two guys were professional extremely neat and did an excellent job for me they kept me informed on what was being done and showed me the workmanship they did. I would strongly recommend Four Winds Masonry. They are excellent

do
Review №35

My technician, Nate, was the perfect combination of professionalism, friendliness and knowledge. His report was very detailed, complete with photos that he took of the inside and outside of my chimney. It was very helpful to actually see the deterioration than just verbally hearing about it. He sat down and explained what he did today and what I needed done in the future. He helped me prioritize the repairs so that I could make an intelligent decision. The company later emailed me the report so I could have it for reference. After Nate left, I was very confident that I had chosen the right company! I would highly recommend their services!

Pa
Review №36

If these guys tell you ANYTHING...get a second and third opinion. If you have already had them do work for you, get a second and third opinion of what they did. They quoted me over $4500 for an elaborate (cool sounding) chimney cleaning procedure when all I needed was the usual basic cleaning. They exaggerated the conditions of the chimney seemingly attempting to play on my fears. It sounded logical but ended up being a crock. I spoke to all the other local (Rochester) companies and without me even saying the business name...all of them knew who I was talking about. My opinion? Do everything you can to avoid this company.

Cl
Review №37

Had an inspection and cleaning performed. The employees were very knowledgeable and personable. Was given a $9000 estimate, with the byline of we can work with your home owners insurance. You really should have this liner, even my father, was, “why it works fine, why do I need it?”, but you’ll get so much more flow, your fireplace will work better than ever. Contacted my my insurance company and was told that they would have to send out an independent inspector and if that inspector deemed the the cracked flue panel was not because of an one time occurrence, claim would be denied and I would take a hit on my policy because I made a claim. Called the inspector and he said absolutely it occurred from a one time occurrence, wanted back up from the owner for something in writing, after review of the inspection photos, that, yes, that was from a one time occurrence. I’m not making a claim and having my rates go up for no reason. Called two days in a row with no contact from owner. The quote had an option for a re-quote, I asked to just have specific work performed. Radio silence.After having received a call from the owner and understanding the circumstances of his delayed response, which were very legitimate, I was pleased with our conversation and proceeded to have the work completed. Again, the employees were very knowledgeable, professional and personable. Answered my question that I had during the process and after the work was complete. Very respectful of the home in general as there was no post cleaning to be done once the job was complete and they were gone.

Jo
Review №38

Very positive experience. Polite, efficient and thorough. Good explanation and written report of the condition of our fireplace and chimney.

Ly
Review №39

Masons were polite, hard working men that kept me informed through the process. An actual appointment date had not been set for work to be done. One morning I received a call letting me know they had a cancellation and the workers showed up a little bit later that day. Stayed until job was complete. Left behind a clean work area. I requested pictures of the job which I received a day or two later. I would certainly use Four Winds Masonry again.

Do
Review №40

Friendly staff. Showed up on time. Fair pricing. Good repair. Left no mess.

Ma
Review №41

Four Winds is great! Really thorough cleaning of the fireplace and chimney liner. I appreciated the time they took to inspect everything inside and outside. The report they provided me was helpful as well and they explained it all to me.

Bi
Review №42

Very customer focused. The guys showed up on time for a spring appointment made the prior winter. Did a great job, very personable. Good workmanship.

Ge
Review №43

Nathan was Great! He was on time, protected my home carefully from dirt and soot. He did a great job cleaning and inspecting my fireplace and chimney in and out. It had not been used in at least 20years. He gave me a detailed report of the inspection. I am very happy with his service and recommend Four Winds Masonite and Chimney for everyone to fix and maintain a fireplace!

Le
Review №44

Nate was such a pleasure to work with when he came out for an inspection and sweep. He was very professional, respectful, and clean throughout the whole process. When he was done he was extremely informative with pictures and material on hand to discuss every aspect of the inspection. I feel very confident in his knowledge and comfortable with his recommendations. I will definitely use them again in the future. 10/10 recommend.

Bl
Review №45

Nate performed a detailed chimney inspection and confirmed that we have dangerous creosote build up in the flue. He also did an inspection of the exterior and provided detailed pictures of everything. We then received 2 quotes to perform the recommended repair services. Overall professional customer service and very knowledgeable. We are now deciding on how to proceed with repairs.

Gr
Review №46

I have an older home with 2 chimneys that needed repairs and caps. I also needed a brick landing and steps repaired. The project ended up being a much bigger job. Anthony worked with us to keep the project price manageable. Great craftsmanship, professionalism and people. They worked long hours and are friendly and engaging. I highly recommend!!! They always were considerate of safety and made us comfortable with distancing etc. Great job Anthony and Nate!!!

Ch
Review №47

The tech was very professional and did a great job cleaning and explaining what needed to be done with my fireplace.

Ma
Review №48

Went with Four Winds because they had so many good reviews and was happy with the result. The quote was reasonable, they followed up frequently, the team was professional and efficient and even though they encountered unforseen situations, they kept the cost as close to the quote as they could.

Ka
Review №49

Maria was my first point of contact with Four Winds Masonry and Chimney Service and could not have been more helpful or more pleasant. She explained the services in detail, scheduled the appointment promptly, called to remind me a week before, and sent an email reminder.Nathan arrived at our house on time, calling ahead to let us know when he would get there. He was so friendly and explained everything that he was doing, showing us the inside of the fireplace with the camera he was using to inspect it, explaining in detail what we were seeing, and making recommendations. He was delightful!I highly recommend Four Winds!

Ja
Review №50

The inspection of our fireplace and chimney was a unique, interesting experience. We watched on a monitor as Nathaniel fed the camera up the chimney while giving a detailed explanation of what we were viewing. He also took many pictures throughout the procedure. He later emailed us a highly detailed report of everything with pictures, descriptions, explanations, and measurements. We were impressed by the thoroughness of the report, his friendly professional demeanor, and knowledge. We would definitely recommend Four Winds Masonry and Chimney for anyone wanting to know the status of their chimney.

Ke
Review №51

I purchased a home with old chimneys that needed significant repairs. I talked with five different chimney repair/masonry companies and Four Winds stood out. They were always quick to respond to my emails/calls, gave me a competitive estimate, and they were clean, very professional, efficient, and I know the finished product will last me many many years. They did a fantastic job and I’d highly recommend them.

Da
Review №52

After considering a number of chimney inspection services around our area, we opted to use Four Winds after hearing/reading great reviews. We had a wonderful experience with Vinny who came out to our home for the chimney inspection. Initially we thought we would have to do both the chimney cleaning and inspection, but Vinny told us he could do the inspection without cleaning it which was a cost saving to us. Our home is new to us so we had no idea what to expect, and Vinny was honest with us about the state of our chimney. He took the time to show us exactly what he was doing in his inspection and showed us all the different areas of our chimney. It was very helpful to understand what he was seeing! If we decide to repair our chimney for future use, we will definitely use Four Winds again. From their scheduling process with Maria to the end of the home visit, they were professional, reasonable, helpful and kind. I would recommend Four Winds to anyone who is looking to get their chimney cleaned, inspected, or repaired!

Wa
Review №53

I found this company on a Google search and I am very happy I did. I had an emergency situation and Four Winds responded quickly and efficiently. The tech that came was friendly, polite, and knowledgeable. My issue was quickly corrected and he made excellent suggestions on how I should proceed without any hype or high pressure selling. I highly reccomend Four Winds. Truly 5 star service!

To
Review №54

The crew from Four Winds showed up on time and did a great job. They used drop cloths to protect my floor and disassembled and swept the chimney completely, then put it back together for me, made a few recommendations for future use, cleaned up and left my house even cleaner than when they arrived. I highly recommend using them annually if you have a wood stove or fireplace. 5 stars, thank you Four Winds Masonry and Chimney!

St
Review №55

Four Winds removed our old cap and replaced it with a multi flue cap. They also waterproofed the chimney. The team was on time and did a great job!

He
Review №56

If you are looking for any chimney work or your annual inspection and sweep; choose Four Winds Masonry. The owner, Anthony, is extremely knowledgeable and great to work with. I had quite a bit of work done on my chimney that took over a week (in total) to complete. Nate and Jason completed the work, and they also were very knowledgeable, but also so professional and hard working. They were so respectful when coming in and out of my home. The final outcome is amazing and we love having a safe, working fireplace!

Da
Review №57

Anthony and his crew installed a wood stove chimney liner in an existing chimney at our house. Was a tricky job as there was an offset in the existing chimney. Did a great job. His crew has been cleaning it yearly and always do a good job.

Ed
Review №58

After getting several estimates I picked Four Winds Masonry because Anthony seemed very knowledgeable and had the best attitude of everyone I talked to. He took the time to review options with me and answer all my questions. I already knew I had to have both my chimneys rebuilt from the roof line up, and his quote was very reasonable.When the team starting working, I was very impressed with their professionalism as well as their friendly demeaner. I continued to ask questions and watch what they were doing (it was impressive watching them put the liners in for my two furnaces) and they were always very polite and informative.They had to cut our a few bricks on both chimneys so they could feed the liners down correctly. When they were done, everything was replaced and I can’t even tell where the bricks came out. Very nice stone work.I felt confident enough that shortly after they got started, I expanded their scope of work to also include installing two additional linings for the fireplaces to take care of two new fireplace inserts (which they also installed).Everything was completed on time and within the budget that was estimated. I would highly recommend Anthony and Four Winds Masonry. I expect to have them out every year to clean and check our chimneys for as long as we own our home.

Je
Review №59

We had our fireplace cleaned and inspected and had a great experience with Anthony. He was meticulous with his work, professional and nice to work with. He took the time to teach us about how to maintain our fireplace and how to keep it running safely. I highly recommend them.

Ra
Review №60

My experience so far was with basic chimney maintenance, cleaning and inspection, but I also know that I need repair to my chimneys. The visit was good, a great job done and an explanation of what I need was given. My questions were answered and Im waiting for my estimate!

He
Review №61

I was disappointed with our previous chimney cleaning company. When I saw the commercial for Four Winds I decided to give them a try. Nathan was a pleasure to have in our home. He was respectful and friendly and did a thorough job. The photos he took of the inside of our fireplace system was amazing. Ive never had that kind of service before. Amazing! I will continue to use Four Winds for any chimney services in the future.

Ri
Review №62

I found Four Winds to be very efficient, effective and they left the place spotless each day after they left.

Th
Review №63

Great people, a joy to work with fixing up the old house. My only regret is that I hadnt called them years ago when I should have. Theyre doing work on my new home as well.

Er
Review №64

I had a great experience,with the proper professionalism and more importantly compassion and care. I will be working with them in the future!

Lu
Review №65

Great experience with Four Winds. This was my first time getting a chimney cleaning/ inspection and Nathan was very helpful and detailed in explaining the issues with my chimney and my options going forward.He was also very considerate of my space, working very cleanly and leaving no mess. He was also wore a mask the entire time he was in my house or anytime we interacted outside. Highly recommended!

Mi
Review №66

We highly recommend Nathan and Colin, they did a great job cleaning and inspecting our chimney. They were extremely professional and knowledgable. Even though we didnt get the news we were hoping for, they gave us a number of different options to solve our chimney needs and we look forward to using them in the future when we have the work done!

Tr
Review №67

Great work, on time and very professional! A pleasure doing business with them!

Ma
Review №68

We hired Four Winds to do a routine chimney sweep. After cleaning, Anthony noted significant damage due to a creosote fire in the chimney making the fireplace dangerous and unusable. We contracted with them to install a fireplace sleeve. The team that arrived were highly professional and we were impressed with their work ethic, working almost non-stop for the install period. We highly recommend Four Winds.

Da
Review №69

Vinny and crew did a great job re-building our crown. They were conscientious with driving the lift on the lawn, didnt leave a mess anywhere and gave plenty of notice/reminders that they were coming. I would recommend them to anyone... this is the third job we have had them do at the house this year and they will be there for the next one!

Ma
Review №70

Arrived as scheduled. Did the work as promised. Left my property clean and tidy. The bill was exactly what they estimated.

Sa
Review №71

Brenden and Nathan were amazing! They walked me through every thing they were doing and what they found. Got to watch the camera in the actual chimney and explained everything that we were seeing. The report I got was so detailed and explained everything as well as how to fix it and make it safe to use. Knowledgeable, professional, and you can tell they both care about what they are doing! When they arrived I was shocked to see so many drop cloths down. After they were done working they cleaned up and it was like they were never there. Great advice, great recommendations on repairs that need to be done prior to me burning again. Will be using them for repairs when I’m ready to do them and for future chimney cleanings and I highly recommend them! A million thanks.

Cr
Review №72

I would highly recommend Four Winds Masonry and Chimney. The technician was comprehensive and professional. The inspection performed was top quality, and the results were presented in a user-friendly fashion, assuring I understood everything.

Ja
Review №73

Let me start with Maria, who scheduled our visit. She was pleasant and provided great customer service. It is hard to find customer service of excellence. Brandon came out to the house. He was running behind, but called to inform me and asked if it was O.K. I appreciate good communication. Brandon did an awesome job cleaning the chimney and fireplace. He did an excellent inspection as well. He took pictures and talked us through problem areas. He was thorough and even double checked with his boss for accuracy of information. He didnt pretend to know something, he simply asked. My experience with Four Winds has been great. I followed the instructions and called the office to handle the matters of my fireplace. I got Maria on the phone again, pleasant and ready to help. She allowed me to explain and the owner Anthony followed up with me as promised. He sent the quote of work needed within 24 hours. I will say, my experience so far is five-stars. I will keep you updated throughout the process.

Ch
Review №74

Needed the top of my chimney rebuilt. Vinny came out and gave a very reasonable and detailed estimate. I scheduled the job. A few days before the scheduled day he called and said he could come out a couple of days ahead of time. I agreed and he and another fellow arrived. The job took maybe 3 hours. Vinny was very professional. I would not hesitate to use Four Winds again or recommend them to a friend.

Le
Review №75

Great service Great group of folks If you use anyone else, its a mistake

Be
Review №76

Brenden was great! First he showed up early to the appointment, calling first to make sure that was ok. After getting some information about my wood burning insert, he cleaned and inspected it. He found that the crown on the chimney was cracking and letting water into the chimney. He was able to seal it that day. After he was done he emailed an entire report with pictures of the inspection and work performed. Im very happy with the service and would recommend Four Winds to others who need chimney/fireplace services.

An
Review №77

We had our chimney inspected by Four Winds to make sure it was safe this winter. Brenden did a great job and discovered a thermal crack, which might have been dangerous had we used it. He also alerted us that it would be covered by our insurance, which I wouldnt have thought of - and it was! 4Winds is very professional and I highly recommend them - Mike & Anna Jarvis

JR
Review №78

We had Four Winds Masonry & Chimney come out and clean our chimney and flue. The tech was very clean and did a very good job controlling any dust and dirt that was present during the cleaning. We had never had a camera inspection before and was impressed by the clarity of the system. Unfortunately our chimney has issues. Since I could watch the whole process, there was no question that the tech wasnt trying to up-sell a service. We have a chimney problem and the tech was sure that we understood the problem. He explained the process that he would take to repair the chimney and provided a quote to do so by the end of the day.I was very happy with the service from Four Winds and would highly recommend them to anyone who asks.

Ca
Review №79

We contracted with Four Winds to do masonry repair to some window sills and the entire brick steps to our front entrance that had chipped and cracked. We were very satisfied with their workmanship, professionalism and timeliness. Anthony, the owner, and his crew worked hard to ensure our satisfaction with every step of our project. As the project unfolded Anthony discovered an unexpected problem with the foundation of the front steps and the project moved from routine repair to major reconstruction. Anthony assured us that they were skilled to do the work and would stay on the job to completion without interruption to our schedules. They conscientiously cleaned up the site daily. We even added additional concrete work once we saw the quality of their work. I can confidently recommend Four Winds for masonry work. Below are picture of our front steps before and after.

Lo
Review №80

We could not be happier with the work that this business performed for us. From the first phone call with Maria to the estimate done by Vinny and emails and calls with Anthony, everyone was professional, kind and knowledgeable - every step of the way. It was impressive to watch Vinny and Brandon rebuild the chimney. They were so exacting - checking measurements and levels at each stage. They are true professionals and skilled craftsmen. One might get the job done for less, but you get what you pay for. If you want professional results, hire Four Winds! They will be back to do our front steps in the Spring!

Pa
Review №81

Four Winds did a very thorough cleaning and full inspection. They uncovered some issues that need to be addressed. I was very impressed with the time they took to share their findings and review all the pictures both internally and externally. Very professional. I would definitely recommend them.

Tr
Review №82

The men that came out today for my wood stove inspection and cleaning were very helpful, gave me all the info I needed and explained everything in detail with pictures. They were both very professional. Would highly recommend and will be using Four winds in the future.

Sh
Review №83

The worker arrived on time and was friendly. We appreciated how quickly, quietly, and cleanly the whole process went. He wore booties over his shoes and covered anything around the stove that could get dirty. Everything was as clean as before when he left, and more importantly, the wood stove and flue were cleaned out. Thanks!

Ki
Review №84

If I could rate this company higher than 5 stars I would. First impressions are everything. Communication is unbelievable. My estimate was scheduled for between 5-6 on the Friday before Memorial Day. Vinny called and said he would be at my house closer to 6:00. My schedule date had to be changed. The job they were working on was more involved. They called me 5 days in advance. What company does that?On the day of job, Vinny called to let know they were on their way.The chimney work was excellent. The chimney looks awesome. They cleaned up so well, you would never know they were here. They protected my landscaping, and porch railing.Two people stopped by to get a business card. I told them all of the above information.I felt their price was fair.

Sa
Review №85

The Four Winds Team was very professional, kept the area clean, and took the time to explain the work that they recommended for our chimney. I also appreciated the call letting me know theyd be 15-20 minutes late. We were very happy with the cleaning and inspection. Although we arent moving forward with the repair work at this time, we will revisit with Four Winds in the future.

To
Review №86

Very courteous clean and professional. Nate showed great integrity and knowledge. Would consider using them again for cleaning and other services.

H
Review №87

Four Winds were awesome. The guys were polite and courteous!

Mo
Review №88

Nathan was wonderful! He was professional, articulate, and very helpful.

Ma
Review №89

Extremely thorough inspection. Anthony took many photos and spent the time to explain the details. Hes easy to talk to and the experience was comfortable and informative. thumbs up.

He
Review №90

The chimney inspector was very professional, friendly, and thorough. He explained in detail the quote for the services that he believes we need to get our fireplace/chimney up to the best working standards.

Ch
Review №91

Vinny was very professional and knowledgeable. He did a great job keeping my house clean while preforming a chimney cleaning. He also was able to identify a more serious issue and was very well informed on how to get it taken care of with my insurance company. Very pleased!

Ch
Review №92

Very professional, prompt, friendly and knowledgeable.

Ro
Review №93

Very professional and prompt. I reached out to them on Monday and they were able to get me in on Friday. Vinny is very experienced and professional. Walked me thru his inspection and was very detail orientated with his evaluation. I will be using them in the future

Sa
Review №94

Vinny was SO helpful and explained everything in detail. Turns out our chimney was not in the greatest shape, Im thankful I had them come check it out! I look forward to making it a great fireplace again with Four Winds!

an
Review №95

Vinny and crew were very professional. Initially, called them to clean the chimney. They did that very efficiently and then let me know that the chimney needed to have work done. They showed me pictures and gave me a detailed explanation of what needed to be done which was several thousand dollars. Reluctantly, I agreed as I had to trust them. When, they came back to do the work I was told it was going to require more work than what I was quoted. That added another couple thousand dollars. Vinny was very nice, professional and knowledgeable. Called prior to coming, cleaned up area, wore booties and mask while in the house. What started out as a simple chimney cleaning became very expensive. However, I know that It was worth it in the long run.

Ti
Review №96

The crew showed up on time, were very informative kept me informed throughout. I am awaiting custom stainless cap. Work appears excellent. This company has several projects in the area of Edgewood Avenue area of Brighton NY. This was the first of 4 contractors to follow through on my project.

Ma
Review №97

Helpful, cooperative, friendly and very professional -- excellent service and quality work

Br
Review №98

Amazing company. Tony did such a thorough job inspecting our fireplace and in doing so saved us from a lifetime of headaches. I highly recommend Four Winds.

Ja
Review №99

Brenden inspected my fireplace and did a great job. Found some serious issues that I need to have repaired before I start using my fireplace. They also left the home very clean!

Mi
Review №100

Professional, friendly, and very thorough with the explanation of what was done, what was found, and what we need to have done for repairs. The photos of areas needing attention were clear and helped a lot with the explanations. Will definitely schedule further service! Thank you!

Information
100 Photos
100 Comments
5 Rating
  • Address:10 Edyth St Suite 2A, Rochester, NY 14445, United States
  • Site:https://fourwindsmasonryandchimney.com/
  • Phone:+1 585-727-1174
Categories
  • Chimney sweep
  • Chimney services
  • Masonry contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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