I originally contacted Leone Plumbing to address a sink faucet problem we were having at our new home, plus several other items. Jamison arrived on time and he was polite, professional and did an excellent job fixing all the items. I can’t say how much I appreciate his work ethic and that he respected our home as if it were his own. So much so that we went immediately back to Leone when we decided to replace our existing toilets. Andy was incredibly helpful and knowledgeable, and I greatly appreciate his patience in working me through several options until we decided on how to proceed. In working with different service providers over the years, Id highly recommend Leone Plumbing to take care of your plumbing needs, they are honest, professional, knowledgeable, very helpful and do excellent work!
Never used them before and had a great experience replacing a water heater. Old unit started leaking, so I called a few places late in the evening, got one service that answered right away but wasnt sure if they could get someone in the next two days (to be fair the were going to try and would have let me know). Andy got back to me before 8AM the next day and said he could get someone out to me within the hour. His price was good enough - not the lowest but certainly not the highest - that I didnt mind upgrading from a 40 to a 50 gallon tank (big family, lots of showers and laundry). Jamison arrived on time, was extremely polite, answered all my questions, and was very conscientious. My vent pipe didnt meet code anymore - had to go from 3 to 4 - so he walked me through what was needed to replace it and made sure I was comfortable. It was very important to him that I knew the what and why behind the work. He busted hump to get everything done quickly and even with the added work I had a working water heater shortly after lunch. Would use them again in a heartbeat.
Woke up with no hot water. Needed in a hurry and was done before lunch. Easy to work with. Thx.Andy
I called Leone because I had sewer water in my basement. Two guys came to my house and spent a couple hours snaking my sewer drain, but unfortunately couldnt clear it. The next step was to install a lot line clean out (which was an entirely new concept for me). Andy took time to explain it and answer my questions, and we decided to go ahead with this project. Andy handled getting the utility lines staked, acquired necessary work permits, coordinated the inspection with the City, and when the job was done he communicated with the County to ensure they would come back to my house to unclog the sewer. The crew that handled the work (digging up my yard and installing the lateral pipe) showed up when they said they would and worked with great care and professionalism to ensure the job was done right and within the timeframe that was explained to me. They took pictures of everything and kept me informed throughout the process. The County did show up later that afternoon, as expected, and cleared the stoppage.
Fantastic experience with Andy. When we were flooded out, though he was very busy already, he responded immediately and took the time to ask the right questions and diagnose the issue. He offered his immediate help and we are back up and running! Very professional and understanding. This will be the first place I call from now on for any work needed.
We called Leone plumbing because we had a water leak and zero clue where it was coming from. Our ceilings were full of water and floors ruined!! They came out same day found the leak and repaired it. After all the damage from the water we needed ALOT of work done. New floors up stairs and down stairs the ceiling replaced and new counter tops! Lucky us they are a one stop shop! The next day they had someone come out and do and estimate and had supplies ordered in that week!! We had family from out of state staying with us so our house was a bit cramped and Leone plumbing was more than accommodating when it came to what time they could start and what rooms to start. Very respectful workers and very friendly! Definitely something you do not see that often anymore in that trade!! Very happy with their work!!!
Leone Plumbing was so responsive when I called regarding a clogged kitchen sink. I was able to get same day service and Jameson arrived during the service window I was promised. He was friendly and professional, up front about the cost associated with the issue, and the process to get the issue resolved. He did a fantastic job, cleaned up thoroughly, and provided some great tips so that the issue wouldn’t happen again. I will definitely be calling Leone Plumbing again when another issue arises.
Andy has been taking care of all plumbing work at my parents house for 20 years. Last weekend during the horrible storm, my mother in law’s basement started to flood, so I knew exactly who to call. Andy called me right back and was at the house within 2 hours to stop the damage. He installed a new sump pump and drained the basement. Unfortunately water was also pouring into a foundation crack. Andy identified the source of this leak underneath the garage and outlined a plan of action and fair price for the service. While it was bad news that we need to undertake significant work, Andy delivered the news with with sensitivity and understanding. I would highly recommend Andy for any plumbing related work at your home or business.
I would definitely recommend. They freed up a clog in my outgoing line which I thought was going to be a costly repair. Jameson, the technician, reassured me that it was a common occurrence and solved the problem quickly. Thank you for your professional and quick response.
I unfortunately had to contact Leone Plumbing due to an unknown leak. They came out right away and found the leak was actually a water line in my refrigerator. There was so much damage and I honestly had no clue what to do. Best part about Andy is that he was able to help out with everything. He explained the insurance process to me and talked to the adjusters for me. He kept me in the loop and he was able to turn my kitchen into a brand new one. I am more than happy with their service and would HIGHLY RECOMMEND their services. They are an honest hard working company that looks out for their customers.
I write very few reviews however, I feel as though this one needed to be reviewed. 7am on a Friday and we wake up to a leak with our tankless water heater, literally calling around leaving messages. Andy returned my call almost immediately. We talked through the logistics and he gave me a price and said he could do it same day. (no one else even had one available to do same day!) It wasnt cheap but it was necessary. As promised the boys showed up in the p.m. swapped it out and were gone by dinner time. I never, ever would have known he was handling all of this while on the road bringing his kid home from college. Honestly one of the most professional companies I have ever dealt with. You rock Andy!!!! Thank you so very much!!
Our submersible sump pump must have burned out a three or four weeks ago and didnt realize it until I noticed wet areas in cracks in the concrete floor in the unfinished area of our basement. I removed the cover of the pump well and the water was up to the top. We immediately started calling plumber companies and Leone was able to dispatch a plumber out the very day we called (4/14/2021). Mike was able to replace the old pump with a new Liberty Sump Pump. Once it was plumbed and a new check valve installed, the new pump worked great to to remove all the water in the well and additional incoming water from the drains. Nothing got wet in the basement. Mike did a great job quickly installing the new pump. Potential catastrophe averted!
So glad I found Leone. Jamison came out and had a look. He diagnosed the problem, explained exactly what needed to be done and how much it would cost. The work was done quickly and efficiently. Ive never seen a more beautiful faucet. :) And I dont miss the fact that whenever I watered my yard I also watered the basement with the old leaking faucet.I have already recommended them to my friends for work they need done. Thanks Leone!
Im not one to write reviews but I had to commend the service I received from Leone. My guy was prompt, professional and took care of business quickly and cleanly. It was a simple job for him but for me it meant everything because I had tried a fix myself and made things worse. He didnt criticize me but rather commended me for my efforts and showed me what I couldnt have known without some experience. Im very please all around with the service and rate and will recommend them to anyone.
Months later I still regret using this company. I had laundry plumbing installed upstairs. I explained that the intention was to eventually put in counter, cupboards, etc.,1. It only took a few weeks for the dryer vent attached to wall to fall apart. I had to have it repaired.2. There is a leak ALEADY behind the wall on the plumbing they installed. It has only been a few months. There is no excuse for this. I have to have it repaired.3. They put the dryer on a broken pedestal and didn’t inform me it was damaged. It was crooked and nonfunctional. I had to have Costco come undo their mess. All of which would have been avoided with basic courtesy and common sense of not installing something only they could see was broken and should have communicated about.4. They used zero common sense in placing the “box” on the wall that is holding the attachments and shut off. They didn’t ask where I wanted it or discuss options. Again, no communication. It was a stressful time and I trusted them to do things right and use common sense. They installed it in such a way height wise that I can’t install a countertop on or a cupboard over washer and dryer because they were so careless in how and where they placed the box. Exactly in the worst possible spot.Disappointing experience. Overcharged. Still having to deal with the mess they made months later.
Terry an Adam did an excellent job. Very knowledgeable and was able to handle my tough job. My bathroom plumbing was so old and I needed special parts. They was able to track down the parts and get the job done in one day. They showed up when they said they would and worked!! I will definitely use their services for my next project. Terry went above and beyond giving me great advice. Everyone who answered the phone or called me was very professional and nice. And no one was pushy and trying to upsale to me.
Was charged a bunch of money to unclog my main drain. During the weekend when Leone wasnt open, another company who was open told me the town of Greece does this for free, same day. Frustrating considering how many times I was told to my face they like to be honest. I will be using the company that was actually honest for any future needs.
I called Leone Plumbing after my 89-year-old father tried fixing an outdoor faucet himself. After going to several hardware stores to look for the parts, he realized there was no way he was going to find them because his house was built in 1958. I called Leone plumbing and talk to the owner, Andy. He sent someone out within a day to fix the leaking faucet. The new faucet is amazing and so easy to use. Leone Plumbing made my dad a happy person. Thanks for your expedited service and great prices!!!
Andy called when he couldn’t make appointment and made another one for putting in air conditioning on my older furnace . Will came to do this also found a leak in water line and my water heater was bad, he fixed all these and did a great job and ver y pleased with it
Very responsive and professional! They were able to get to us and install our Dishwasher on the same day that we made the request. Jamison was excellent. Very friendly, knowledgeable and worked very quickly! Definitely recommend and will work with again in the future!
We called Leoni Plumbing to help us solve a problem with a drain that was blocked. It was a major job and they assessed it, diagnosed it and were able to fix it. They were efficient, polite, respectful and did a great job. I will always call them first if we ever need help again. Youll be happy you called them to help you.
Leone Plumbing & Heating really made a difference in my bathroom. Josh, Adam & Jamison were very professional in the work that they performed. Josh updated our bathroom by replacing my tub and did a tile installation. Replaced the vanity and toilet. Jamison replaced other faucets in my home. I will be recommending Leone Plumbing & Heating to everyone that I know.
Leone plumbing and heating is great! They have helped us with a variety of plumbing issues in our home, most recently renovating our shower. What I really appreciated the most is that they dont try to convince you that you need all the extra bells and whistles.They will tell you what needs to be done and fix it for a fair price. Highly recommend!
Great workmanship. Great staff. Won’t use anyone else!
Andy was incredibly professional, honest AND thorough! If you want someone who will plan every step of the process for a bathroom remodel/install, then Andy is your guy! Quality work for an honest price.
Jamison installed a new kitchen faucet. His service, and the office service was top of the line. Office called to inform me of his arrival which was prompt. The techs work was done with professionalism and courtesy. He even educated me on several items regarding my faucet and others.
Leone Plumbing and Heating consistently provides the best value for all of the services offered. I have had my mainline sewer snaked, water heater replaced and a complete new handicap accessible bathroom installed. The skill, workmanship, quality and flexibility of Andy, the office and all of the technicians has been top notch. Thank you all. I can always count on you in an emergency and for scheduled work.
I made an appointment to have Leone come out to repair my toilet fill valve and shower spigot. They had some truck issues but Andy communicated timing to me as best he could. Jamison came out and knew right away what needed to be done to repair both problems and had both issues repaired in about an hour, including running out to grab a part and coming right back. Jamison was very helpful and professional. Would recommend to friends/family.
Andy was very helpful when answering after hours and had his team respond immediately the next morning. His team was professional and efficient. Theyre my go to plumbers now!
I had Leone plumbing come fix a leak at my restaurant and the plumber Jameson was amazing. He was very knowledgeable and walked us through the entire process from start to finish. He also went above and beyond and cleaned up after himself. Thank you Leone plumbing! I would def recommend their service!
Leone Plumbing and Heating ran a gas line for me. Did a great job and aswered all my questions! Great service!! Definitely will call them again!
Jamison did an excellent job helping me get a water line for a new refrigerator installed. I will definitely be calling Leone for any other plumbing needs!
Leone Plumbing completed a full tear out and rebuilding of the kitchen and bathroom in our home. It was a long term project and working with the Leone team was very positive experience. Andy Leone supported us as we picked out the materials needed for the rebuild. All of the skilled workman that came into our home were kind and respectful as well as very skilled. Throughout the process all members of the team were cooperative and helpful. Working with Andy and his team made this a positive experience and I could not be happier with the end result. I thank each member of the team for their hard work and positive interactions. I would certainly work with this team again and would recommend them to others.
We have had two very positive experiences with Leone Plumbing and Heating this year. They were very professional, knowledgeable, reliable, and prompt. We are very happy to have a good contact in any case of another plumbing or hvac emergency! We feel very confident in their work and have added Leone to our contact list.
My basement was flooded and it was 6 am. I looked online for a highly rated plumbing company and the rest is history. Within the hour, Jamie arrived and discovered why my basement was taking on water. Then, the owner Andy Leone arrived with John and Michael to further study the complicated plumbing scenario and a plan was designed on the first day. The truth is that this flood opened the door to many other existing problems that plagued the basement ie mold growth, faulty draining, and the need for a new sump pump and hot water tank. Needless to say, the Leone Plumbing team were part of my household for seven weeks to properly repair the numerous issues that needed to be repaired and rebuilt. Jamie was commander of the installation of new pumps and hot water tank. He worked quickly that first day so that I had hot water that day. He was reassuring, warm, and knowledgeable. Just what I needed being in such a vulnerable position. Then, Johnny and Jose tackled the breakdown of the finished walls to start process of removing mold. They were at our house the longest having both tear down and rebuilding responsibilities. They were such a wonderful team explaining to me every day what they hoped to accomplish and communicating with me as to what I thought about certain aspects of the project. At all times, they were hard working, meticulous, pleasant, and sensitive always to those questions that I had. As I told owner Andy Leone many times, what an incredibly blessed business owner he is to have such exemplary employees representing him. Now, I have the most beautiful and state of the art basement.Know that when you call Leone Plumbing, you are calling a team of professionals that arrive at your home with the same integrity and dedication that they would have entering their own homes. Andy Leone sets the example with his ethics of honesty, high standards, professionalism and beautiful public relations skills. He communicated with his team several times a day and was always there for his team.I am so glad I called them. Leone Plumbing is a treasure in our community. I know I will have a relationship with them for as long as I own this home.
I was in need of a plumber I gave Leone Plumbing a call. Had a great response time back. The salesman that came out was so friendly fast reliable and courteous and very knowledgeable. I would definitely recommend them and well be using them again myself. Prices may be a little on the edge but for the quality of service its worth it
I had a Leak in my garbage disposal on a Sunday night. We weren’t able to use our sink at all.I called Leone Plumbing they came over within an hour completely replaced my garbage disposal. Cleaned up the mess and we were back in business.
Adam did a great job. Very professional, courteous, and went the extra mile to see the job through.Highly recommend Leone Plumbing and Heating!
Called with estimated arrival time. Service tech was awesome explained what work needed to be Done and the price and quality of products were excellent. Highly recommend Leone’s
The team was great! Great attention to detail and making sure things were done right. Would highly recommend for others to use!
I was given Leone Plumbing & Heating contact information by my contractor and they responded the next day. They removed two clogs from my main line and basement bathroom. Removed and replaced a section of pipe from my bathtub. Everything works properly and I highly recommend them. Jamison and Adam were professional, I look forward to using them in the future when I make updates to my bathroom.
Leone Plumbing & Heating replaced and installed our 43 year old furnace and 20 year old AC unit. They did an excellent job. They were very professional.
Leone Plumbing did a great job replacing a hard-to-reach, stopped up pipe in our home a few weeks ago, mid-COVID19 shutdown. The plumber wore a mask, gloves, booties and was responsible about social distancing. He responded promptly, on time, and the price was reasonable. All is well now with our plumbing thanks to Leone Plumbing!
Thanks great job! Jamison and Andys son, thanks for wearing masks! Andy, you have an awesome crew. We will call you again when we need your services.
We are so happy with the service. The service person was professional and thorough, respectful and courteous. Most of all, the job got done correctly. We will call again. Thank you.
We have relied on Leone Plumbing for several years to provide the best advice and service for all our plumbing needs. Their work quality is consistently excellent. They are patient and help me understand the value of the work that needs to be done. I highly recommend their work.
Crew wasted time, causing four extra days without a bathroom. When they left the shower rod did not stay up. We purchased our own. Also had to buy supplies and paint the door to match the trim.
I was in need of an outside cleaning of a gutter/sewer drain pipe at my business. I decided to go with a smaller company. Kind of like my company. I explained to the woman who answered the phone what I needed and she pleasantly accommodated me with an appointment the same day. I asked how much the service would be and she stated that there is a $45 service call and if i decided to have the work done, the $45 would be credited toward the job. The technician/plumber, looked at what he was up against and said it would be any where between $280-$380. I agreed to have the work performed. He worked hard at the job for maybe an hour. Told me that there were extreme blockages in the pipe that he couldnt get through. His boss called me to explain that they either needed to bring back a bigger machine for another $3-400 or dig up the parking lot. I said no to that and was billed $280.00 for an hour of work that did nothing. He did remove some pieces of metal from the pipe but did not fix the clog. Being in the automotive business, he said there are always unseen things on a job which I understand but not explaining that I pay full price whether or not it gets fixed doesnt seem right. To use his analogy, If your car didnt start and I told your it would cost $300 to fix it, you pay me and it doesnt start, would you be happy? Probably not. I have no problem paying for a service as long as I get the risks explained to me. I also wish I could charge $280/hour for labor.
Called on a backed up tub and Leone was there within 2 hours. Jamison was awesome. Professional, friendly and discussed how to prevent in the future. Looked at a couple minor things that we were having issues with and gave information on what was needed to fix them as well. I would highly recommend Leone.
Work quality was great. The men doing the work were courteous and knowledgeable. We went from a whirlpool tub to a walk in shower. We are completely satisfied with the job.If we need any other plumbing done we wont hesitate to call Leone Plumbing.
My hot water tank went this morning and I called Leone Service. 6 hours later, I had a new tank. The plumbers were courteous, and completed the job in no time, leaving my basement clean....even swept up my wood shop.
I bought a new kitchen sink and faucet. The plumbing under sink was completely hooked up wrong. Called Leone they were here within 2 hrs knowing my water was shut off and made me a priority. they put all new plumbing and my sink looks beautiful. They are friendly and courteous and price was fair. I found my go to guys for plumbing! I highly recommend them
Andy and his team have completed several jobs for me over the past several years. Most recently in the fall they replaced an outside faucet and a few weeks ago replaced my 20 year old kitchen faucet. Andy always gets back to me quickly, keeps me informed about the availability of his plumbers and is fair and accurate in his estimates and costs. Id highly recommend Leone Plumbing and Heating to anyone who needs a dependable and reputable plumber.
Andy and his crew fixed our master baths plumbing issues from a previous owners diy project gone wrong. Then his guys upgraded it and made it beautiful. His crew was courteous, kept us up to date on the progress and cleaned up every night since we were living in our home throughout the renovation. We would definitely recommend them to anyone needing plumbing renovations.
I had Leone Plumbing to do a couple of different services for me and can’t say enough about them. They are very reliable and quick to help you out when in need. I would highly recommend them if you are in need of something done.
Called, made appointment and was given a 4 hour window of when plumber would arrive. Had to call them up 15 minutes before the 4 hour window was up to be told they were busy. I asked why they couldnt just call and let us know instead of wasting 4 hours. They asked if they could reschedule then called back 5 minutes later and asked if they could come out right away. I said fine. They came out looked at my issues in 10 minutes then charged me $48 just to show up...late, and tell me that my problem couldnt be repaired. Guy clearly didnt want to be there. Not the type of service I expected to get from a smaller company.
Have used Leone plumbing several times. Terry has always done a great job. Very honest and definately knows his business. I will highly recommend to anyone else in need of plumbing or heating/ AC services....Lyn S.
Looked at more than 25 contractors and glad I chose Andy. The craftmanship was 1st rate! I may have paid a little more but believe me it was worth every penny!
We had a sewer backing up into the basement. I called Leone Plumbing, they sent out one of there plumbers that same morning. He was very knowledgeable and friendly. He was able to fix my plumbing issue. LOVE THEM. Would highly recommend. Best price around!!
Andy and his team far exceeded our expectations. They were prompt and cleaned up after work day was done everyday. They completed the project on time and beautifully done. I would definitely and really just hired them to do our main bath. If your in the market for a contractor I highly recommend Leone plumbing and remodleing company . They rate a 12 out of 10 in my book.
Andy and his team did an amazing job on our bathroom!! It looks so nice. The job was completed in the time frame they gave us and they even did some work in our kitchen installing a disposal during this time too. The process was very easy going and we love the results. The price we paid was fair. We will be using them again in the future for sure!
Fast, expert service, and great communication!I woke up last week to a leaking valve in our basement ceiling. I called Leone plumbing, sent them a picture of the valve by text message, and two technicians showed up with my replacement valve a couple hours later.Both my phone conversation and my service technicians were courteous, informative, and professional. The repair was completed quickly, without mess or hassle. I will be happy to use Leone plumbing for my future plumbing needs.
My sump pump failed a few weeks ago and Leone plumbing made a special trip to replace my pump that night and put a back up system in the next day. They also gave me a few tips and went above and beyond my expectations.
High quality, professional work by kind and courteous people. Our go to for repairs to remodels. 5 star all the way.
Jamison was prompt, polite, and professional. He removed my old sump pump and installed a new one. He showed me the job and explained how things work. I am very satisfied.
Highly recommend Leone Plumbing. I needed numerous plumbing fixes in a house I inherited & was preparing to sell, including a new underground drainage pipe from the house to the street. Leones response was prompt, professional & courteous. I am extremely pleased with all the work done. With confidence, I have & will recommend their services
Fantastic responsiveness and excellent customer service from the very outset. I was given Leone Plumbings phone number by my hot water heaters company and Im glad they did. First, Andy answered my call within 30 seconds. Second, he listened to my situation and helped me troubleshoot to narrow down the options. Then he described a couple of courses of action to help me decide whether to repair the water heater or replace it. He was very honest and left the option open to have his technician still troubleshoot when he came on site and possibly save me the cost of a new installation. Despite a busy schedule he fit us in and had someone at our house with a new water heater in less than 36 hours. The job was done quickly, neatly, and at a reasonable cost. I would recommend Leone Plumbing & Heating to anyone that is looking for professionalism, honesty, fair pricing, and excellent work.
Leone plumbing was very responsive when I called for a blocked drain. Andy assessed the situation by phone after hours and determined it wasn’t an emergency needing to be seen after hours incurring higher fees. When they weren’t initially able to clear the blockage and the problem persisted after having the septic tank pumped, Terry came back to the house the following day and cleared the blockage at no additional charge. They were polite and helpful making notes of where the septic tanks were for their records in case ever needing to return. I was impressed with the Leone plumbing staff and their commitment to seeing the job through to completion. I would recommend Leone plumbing and will hire them for any future needs.
I discovered my hot water tank was leaking at 6AM. I waited until 7:30AM to call Andy. By 9:15AM, two of Andys plumbers were at my door ready to work with a new AO Smith tank in their truck. They took care of everything and the job was done in less than two hours. Everything was cleaned up well. Price was similar to other quotes I had received in the past. I would recommend Leone Plumbing to everyone.
Very polite and respectful workers. Attention to detail and always responded back from questions and or concerns in a timely manner.
We were having plumbing issues and chose to use Leone as they had 5 star reviews. I knew I made the right decision when I called Andy on a Sunday night and he contacted me back within an hour. Someone came and assessed our problem the very next day! We felt he was very knowledgeable and honest. Of the three issues he found, we had one fixed right away and will definitely call Leone Plumbing back when we are ready to have the remaining issue fixed! Highly recommended from a new life long customer!
Andy and his team have completed numerous jobs for my family. Wether it was checking a leak or installing a new master bathroom their service was above and beyond. Terry has always been very professional, friendly, knowledgeable and communicative about what work is being performed. I highly recommend Leone Plumbing!
If you are looking for an honest, ethical, and reliable plumbing and heating service this is the company for you. I have dealt with Carlos and Andy quite a few times on large projects through out my hotel. They always treat myself and my guests with the up-most respect and really accomplish great work. Moving forward I can assure you that they are and will always be our go to for plumbing and heating services.Thanks for the great work Leone Plumbing and Heating.
Leone Plumbing & Heating is top quality at a reasonable price. The design and consultation opens up a whole new world of bathroom options. I got 3 estimates and they were not only the most cost effective but offered alternatives I never knew were possible. I trusted them in my home and watched them create a bathroom environment worthy of royalty. The finished product was far better than I expected. When necessary changes presented themselves they qualityd up. They were friendly and efficient, professional and dependable. If you want more than the best contact Leone Plumbing & Heating.
On Wed 12-13-17 we had a new faucet, soap dispenser, garbage disposal and filtered water system installed in our kitchen. Terry was sent to our home to do the work. He was very professional, efficent and knowledge. He answered all my questions. He also made sure everything worked properly before he left. He also went over with me what he done, and how everything should work. I would highly recommend Leone Plumbing Heating. Thank you Andy and your team for a job well done.
My hot water heater started leaking, so I needed a plumber. My old plumber stopped working, and I had to try to find someone I would be satisfied with. I didnt get strong recommendations from anyone I knew, but I got a few pointers on who to avoid. I looked online for some local company to do business with, called a few. Andy answered the phone at Leone Plumbing. He answered my questions, gave me a quote, told me he could send someone out this morning. I called a few more places, but ended up calling Andy back. Im glad I did. He sent Terry out to do the work, he did a great job. Clearly an experienced plumber, he had everything he needed, and went to work. Good plumbers cost about the same as bad plumbers in my experience, so if you want good work, call Leone. Based on this one job, I rate them 5 stars.
Last summer we had a number of estimates for updating our bath. We needed a shower replacement, toilet re-seating, new vanity top with new mirror and light fixture. There was a wide range of $$ estimates and quality of work amount the six estimates we got. We decided on Leone Plumbing because of Andys knowledge of the work that needed to be done and the realistic $$ estimate we received from him. It took him a couple of weeks to order the fixtures needed before the work commenced. His employee Mike did the remodeling work. Mike was prompt and worked diligently to completion and to our satisfaction. Its been six months since the work was completed and we are very pleased with the final outcome. The bathroom fixtures all work as they should and the room is beautifully finished. We would definitely hire this company for future projects and we recommend them to our family and friends. Mike & Cathy Leyer, Rochester, NY
This place is amazing! The mechanic that came (Jamison) was super fast and efficient! Thank you sooooo much for fixing our water tank within 24 hours of us calling!
My new replacement kitchen faucet didnt work when we tried to install it. I called Leones (great customer service) and Terry and Don were here the next morning!! The new faucet w/ spray hose that I had purchased was damaged! They went out of their way for me (with my receipt) and got a replacement one!!! With their friendliness and the prompt installation I was so pleased!!! :-D
We had a plumbing issue early Saturday morning. Andy Leone responded very quickly and fixed our problem. He went above and beyond what was expected for a weekend call. He was polite, professional and knowledgeable. We will do business again with his company.
My first time having Leone Plumbing do any work for me and I cannot emphasize enough howImpressed I am with the professionalism, and courtesy of this company.I called late in the afternoon explaining that I had no water pressure throughout my entire house I hada plumber at my house by 9:30 the next morning and he was amazing! He was extremelyknowledgeable and very efficient he took care of the problem in no time at all and he had shownthe upmost respect for me and my house and that means a lot to me.Leone Plumbing went above and beyond in customer service!Thank you Leone Plumbing!!!
Watch out women! Andy doesnt listen to requests, throws a verbal fit if you change your mind or question his judgement but will apologize to your husband (good luck if youre single or have a girlfriend). Never using this company again!
I called Andy early in the AM for a furnace issue. My furnace was only getting up to a certain temperature regardless of what I set my thermostat at. Cold front was coming and needed heat. He was at the house to check out the problem within hours. He located a new motor, went to go pick it up and had it installed several hours later. They did a quick, neat job. I would highly recommend Leone Plumbing to anyone in need.
I can always count on the Leone Plumbing Team. I have had them do several projects and they do fantastic work. Would highly recommend them for your plumbing, HVAC and bathroom renovation work.
Andy returned my call right away, and was at my house within 2 hours on a Saturday to replace my hot water tank. He did a great job; hauled the old tank away and cleaned everything up. Would definitely recommend.
Leone plumbing did 2 jobs for me in the last 2 weeks. One at my home and the other at my office. They did a fantastic job, great prices and more importantly clean. Reccomend Highly!!
Jamison was professional, careful and worked very hard to solve our plumbing problems. I would call on Leone Plumbing in a heartbeat for all of our plumbing issues. Thank you for such GREAT service!
Great service. Quick, efficient, and polite service. Thank you guys so much for being available, especially on a Holiday weekend.
Andy called me in less than 15 minutes after submitting a request online, despite being almost 6pm. Terry was awesome and worked with me to find the leak in the least invasive way possible. He even helped me communicate with State Farm to give them all of the info for my claim reimbursement. Great job all around, clean, communicative, and professional. Most importantly they took great care to minimize the environmental impact their work had on our preemie daughter, setting up barriers and a negative air flow to keep dust and debris to a minimum. Thanks guys! You are officially in my contact list!-Nick
I have worked with this company for heating, cooling and plumbing. I have found the work staff to be outstandingly professional. They think about what they are doing, not just do. Very impressed with the quality of work and how considerate they are to our concerns.
Terrific personable service. And they solved a difficult time-consuming problem that other plumbers had failed to solve. 5 stars. Thank you!
Called Leone with a issue with my sump in the basement. They troubleshot the issue on the phone and a even though I set up an appointment they solved my problem with no visit. Smart guys, great attitudes and I felt the passion for doing what was right by me. I am a Leone customer from here on out and will refer them to anyone that needs their services. Give them a shout - you will not regret it, I know I didnt!
I am very happy with the work that Jamison Baker dead hes a heck of a plumber nice guy nice attitude nice work if I need any work done from now on I will ask for him thank you
Andy and his team did a great job remodeling our bathroom. It looks great now and was done with professionalism and in a timely manner. I am glad I went with Leone Plumbing!
I had no clue who to go to before my search since I am not from the Rochester area.so I Did an Internet search for a plumber in the Rochester area and Leones came up. Read the reviews and saw that overall reviews were 4 1/2 Stars...so I called the Telephone Number Provided and Andy answered right away... I advised Him that my toilet was Leaking and He said that he could have someone there first thing in the morning... although I am not an early morning Person I knew that this needed to be done asap... he sent Carlos out and He was the most courteous and polite repairman I have ever come across...showed Him the Bathroom and he went right to work, He lifted the 1950s ( very Heavy) toilet like it was a rag doll... for a 55 year old man He was awesome... Put in a new wax ring and new bolts and he was done... I will call the again for any of my plumbing needs as I felt that they were not going to jack me around because I am a woman... these guys are very fair on price and work and know what they are doing... you wont be disappointed... Thank you Leones Plumbing .....
Great experience. Prompt service and affordable price. Would highly recommend.
I had a previous expirience with a contractor to do my plumbing work that was not pleasant. I was nervouse but Andy and his team quickly reassured me. I was so happy with the work I had done to my home and the prompt service and attention my home was given. They will always be trusted to do our plumbing work!!
16 year old water heater failed early in the morning, before normal business hours. Andy Leone took my call, and discussed a plan for getting things resolved quickly. His crew, Terry and Matt, did an outstanding job--installation was completed same day.
We had a little emergency yesterday and the guys came out a lot sooner than we expected! My situation ended up not being simple but they handled themselves like professionals and got the job done. I would absolutely recommend!
I’ve used Leone plumbing a few times for the simple reason that they have fair pricing, they have always been on time, they don’t try to up sell me and are courteous.