These guys are the best! Rolled in with another flat. They were already shut down but he helped me anyway ! Definitely recommend for fair price service.

So I took my truck here so they can fix it the owner squeeze me in to look at my truck let me know was it all about but couldnt work it tomorrow first thing in the morning1-engine light on2-heating sensors didnt know if cold or hot outside3-truck heating wasnt getting hot in winter time 4-2 back tire was dripping oil he told I wait few weeks I told him fix everything all together so I wont have any problems no time soon..I need for my truck to be good no problems for a long now everything is GREAT HAT OFF THE OWNER i give a 10+++Thank You

Was charged $320+ for mounting and balancing of new wheels and tires plus an alignment after being told on the phone it should be about $200. Needed new lug nuts so it coming out to be more when you include all of that and labor its understandable. Whats annoying is they didnt get my alignment right the first time and even after bringing it back its still off.

Tin and the crew always do an amazing job. I will always recomend these guys if you need tires mounted

My 3rd time there always get great service. Prices are way better then corporate business. Worked around my schedule not like those other guys. Locally own and my car always comes out feeling brand new. Definitely recommend. Give them a call !!!

Will repost after service is finished. So far so good

Very knowledgeable not like the other tire shops who will sell u anything they will take the time to make sure you get the right tires

Great service fair pricing great work when u leave you know your car has been fixed correctly

On Saturday, 2/6/2021 at 4 PM, I drove up to get a flat tire replaced. The doors were open and they close at 5. A gentleman at the desk said sorry, were closed. Really? If thats the case, why were the doors open and your website says you are open until 5? If you closed early, then you should have locked the door. Unacceptable; I have had work done here before, including flat tire replacement. I will never come here again.

Amazing place, one of the only places that lets you bring in your own parts...

Great costumer service! They did an amazing job on getting everything I needed done. very nice people highly recommend

Great service finished the car in one day

They definitely looked out for me both times I went for mechanical maintenance they fixed my issues at a reasonable price

Every single employee was incredibly nice. Tire price was not unreasonable, and they were able to fix them right away super fast.

Do not go here! I just called to ask questions about a service and the employee that picked up the phone didnt listen to me. He hung up the phone. I tried calling back several times and was sent to voicemail. Do you think i am going to spend my hard earned money at your place of business. Absolutely NOT! First impressions are lasting impressions. From other reviewers...i can tell that it gets worse! Avoid this trashy place!

Spent 4000 here and my car still messed up like they never did the work check engine light back on in everything.Tin is a fast talker to woman but soon as you bring your man in there he slow all that down. If I was y’all I would take them to court .Cause that’s wat I’m about to do

WOMEN DO NOT GO HERE!! Tin will try and kill you on pricing. I went there to see why my car was overheating and he tried to charge me $475 to fix the “coolant problem” I was having. ABSOLUTELY NOT. I sent my fiancé there to pick the car up and he was singing a different tune when a man was present, DISGUSTING. I would never give him my business regardless of him changing the price.

Great service great guys, The owner was fair and honest with pricing repair and everything else.

I had over $5000 worth of work done on my car at this shop... Just to end up at another to find out they were either not doing the work, they said they were doing... Or were putting in used parts.... Sad because I gave them the benefit of the doubt. Had so much respect for Tin. Thanks for taking advantage of me Tin! Youve lost my business and any I would have sent your way 😒

Cant say nothing bad everyone is very friendly great pricing and turn around time is very good. Tin and his guys are top notch and I will always take my vehicle there

Great service & timely manner

I cannot thank Lifeline enough! Tin, Jared and their team repaired my tire quickly and got me back on my way!! Thank you guys! Definitely recommend them!!

There truthfull and they work good shouts out Tim there owner one love brother

Loved my service very professional people, thank you Tin.

Got here at 415 tire blew out getting off innerloop to union came here and no ones home. Thanks boys everywhere closed now

Very fast and reliable great customer service

Excellent service, extremely knowledgeable. Im switching up mechanics for the first time in 17 years!

Tin is a great guy who has quality tires at a great price. 4 used tires with about 60% tread left for about $50 more than I wouldve paid for 1 new tire. That included mounting and balancing

They was not good never fixed my car then kept giving me the run around instead of saying they couldn’t fix it and on top of that kept trying to get more money out of me don’t waste your time or money at this place

It has decent priced used tires and they put them on for you. To just take the tires home they take $10 off the price but I wish it was a little more because theyre doing less work but either way its a good price. Make sure you take a picture of your tire so they know exactly which ones you need

Got tires before. Now gonna get alternator put in with a carrier bearing replacement as well. I am sure they will do a great job at a price I can afford. Let you know how it turns out.

Tin and his team helped my Mom out with some used tires. I really felt like they wanted to get her the best deal and make a good impression. They had several options available and our tech checked to see if the warehouse had other options. Check them out I think they will do right by you too.

I love this place tin is the best always kept me info about my car this is my new car place

Tire wall blew out by me hitting the curb parking outside of Jeremiahs at a weird fast angle.The owner of the business Tin came out to me, replaced my tire with a used one but his promptness, attitude, and helpfulness was fantastic.The place already has great reviews and Im adding into it. Good guy and great with the help

Love this place! Amazing staff and fast reliable service.

Great service! In and out usually. Fair prices. Been here many times and nothing but great service.

HALF ASS NON TRAINED WORKERS!!!Came here on two occasions to get work done first time I paid over 400 dollars for work the second time it was over 800 dollars. Both times that I went I had to bring my car back within a couple of weeks due to the manager stating the person that worked on my car didnt do the work the correct way both times and apologized both times. I thought it was just me and didnt think too much of it but then my friend went and got his tires done and had to bring his car back within a week due to of course the person that worked on his car didnt put one of the tires on correctly. Im not sure if these guys arent trained or what not but there is no reason why a person pays hundreds of dollars and gets their stuff half ass fixed I definitely will not be bringing my car back and it sucks because now work I just got done I have to get done again after it only being 56 days of bringing it to lifeline.

Tires bought from them fail inspection!!!Two weeks ago I bought two used tires from them. I told them it was for an upcoming NY inspection. They told me there was about 60% of the tread left and that they would definitely pass inspection. Fourteen days later and two different inspectors tell me they fail inspection. Only about 250 miles were driven in those two weeks. I called and they said to bring it in for them to look at and maybe they would exchange them. I would not trust the ones they put on after the exchange to pass either. They said no refunds. They are preying on and hurting poor people! If I could give negative stars I would!

Awesome shop! Great prices and service every time

Busy shop that does great work. Owner is on site all the time and personally deals with you no matter the job. Work was done right and in a timely manner. Has a beautiful Reef tank to watch while I wait for my wifes vehicle!Will be a returning customer - Thank you Tin

I would go to the one on East main. Whenever I need used tires this is definitely my go to place.

Absolutely spectacular attentative and caring service with attention detail and excellent value, definitely recommend

After reading other reviews I can only agree wholeheartedly. I am admittedly a car novice but did know enough that I needed snow tires. When I called to inquire, they immediately went to check and found a very suitable used set. The staff was friendly, helpful and speedy. I would definitely recommend them to anyone.

These guys were amazing! No one else was open on Sundays and they got me in right away. Im not from Rochester, but, if you have unexpected car troubles, I recommend coming here! Not only was the service outstanding, everyone was actually nice!

Be very careful. Took my car there for tire change and was quoted $1,700 worth of urgent work to be done. I got suspicious and just had the tires done and took the car to another mechanic. Other mechanic, known by family, carefully inspected and found nothing. Be very careful.

I bought two tires that were under warranty when I put them on car it was no time till it went flat. Things happen I understand but the service I received when I called them about warranty was appalling. The guy who picked up was extremely rude, and actually hung up. When I called again I asked him Is that how you conduct business he quickly began to be rude again. Good tires can be found anywhere even in this place, but good service is where i want to take my money and will no longer be in this place.

Tin and his staff were great in getting me quickly with a great set of 4 wrangler tires. From the quote on the phone and what he told me he had in stock was the utmost truth. Thanks again for great service and product.

I have taken my car there twice. Pricing is fair. The guys are great.

Nasty nasty Tin. People check out his reviews before you take your car there. When its warranty work to fix his junk work he closes early. Curses at you. Nasty Nasty

They were literally a Lifeline! I got a flat tire in the city and they put on a new tire within 20 minutes and at a VERY reasonable price. The front desk staff and mechanic were very nice. I am SO thankful for them.

If I could give a lower star I would have!! This is the WORST place in Rochester NY to get tires from!! Besides the fact that they rip you off with their over priced used tires, they do poor work and you will end up going back multiple times to get them to fix their mistakes. I got 2 front tires on my van and a few days later I was back with one tire that had broken belts inside and the other tire was missing a lug nut after having my van at the mechanic over the weekend. The guy behind the desk was very nonchalant about the fact that my tire was missing a lug nut and made a comment of A lug nut is nothing, its a dollar fix. That dollar part could have cost me my life if my tire fell off my car while driving. He said they would take care of it and I sat and waited for 20 minutes to get a replacement tire and a lug nut. My mechanic had spray painted my tire to show where the belt was broken so they could tell where the broken belt was. I left with a new lug nut, and thought everything was addressed in that one visit. I went to work and when I got out it was late and dark so I didnt notice until the next morning that the spray painted tire with the broken belt was still on my van!! So I called them up and tried to explain to them that they had replaced the lug nut but not the tire and the guy on the phone cut me off and said just bring it in, but not right now because I am busy. I was not the only one there the second time I went in with the same problem of a broken belt, so it goes to show the kind of work and crappy tires they use. A friend of mine also had a problem with them where they put the wrong size tire on her car, and while her daughter was driving the car with her baby in the back seat, the tire blew. She put on the spare and took it back to them and they replaced it with a tire that had broken belts as well. There are better places to get used tires in Rochester that are cheaper and have better service, like Uneeda Tire, GO THERE INSTEAD!!

4 tires mounted and balanced and we were out with an hour. Tim was very helpful and even helped us out on the price. Good guys!!

Great customer service. Was able to get me in even though they were 2 men short on a Sunday. My s2000 is lowered also and they were able to accommodate me no problem. Will definitely recommend and do business here again.

Always friendly service and great workmanship...

Always great service! The owner was very considerate and an overall great guy! Staff was very friendly, and they had hot fresh coffee!! Will definitely go back for all my service needs!

The owner is AWESOME and work with you to solve problems. Very comfortable waiting area. Best salt water tank for miles

Got the best deal on a set of 4 tires!

Great service. My second time going back to them. Nothing but a great experiences. Definitely would recommend.

Amazing place.they are friendly, honest, hardworking, efficient. I will recommend them to anyone and everyone. I feel like im visiting family, while my car is being serviced. thank you tin and your amazing staff!

Perfect experience. Got a flat and this was the closest place. Even though it was almost closing time they were happy to take care of me. I was in and out in 20 minutes. They are great!

Tin is awesome, great service very fast and friendly. Will continue use his service!!

Everytime Ive needed them theyve been there! Just mounted & balanced my tires last minute for me. :)

They had the tools to do the job, when the other guy didnt, life line was a saving grace on our way from Vermont to Kansas City on a cross country move. Fast service done right. Thanks.

Around 7pm I got a flat tire driving on 590.. as usual I called my lifeline Tin Tran and without even hesitating he told me to come right in even though he was all closed up. I can’t thank these guys enough for coming through every single time I need something done.

OMG!This is the place that my son-in-law had purchased 4 used tires.And when I was driving home from the airport with his car.Mind you I lived in Irondequoit.I was coming off of 104 into the Carter St exit and the passenger side tire came right off.Then a couple days later I was coming down my street and then the drivers side tire came completely off SCARED THE LIVING DAY LIGHTS OUT OF ME.Thank GOD my son-in-law was home that morning.He called this establishment and said the tire flew off again.Driver came and fixed the tire problem.Dont know if the issue persisted after that because I took Lyft after that.My life is too precious to me.Told my son-in-law to go somewhere else next time.

Found a bubble in my tire yesterday so called around and they got me in last minute and gave me a good deal on tires, all the guys are super nice and stayed longer to help with my car!

Great prices and quick service

This is one of the worst mechanic shops in Rochester. The work performed was very expensive and incomplete. The quoted time frame was much more longer than expected. Had to go back twice because of missing lug nuts and a piece they broke on my car. And all they can say was that its too hot outside. Never ever ever again. This place needs to be shut down.

Amazing people and prices....if ya need tires this is the place to go!!!!

Worst mechanic shop out there! Brought in my bmw x3 for new tires to be mounted. After i left on my way home the wheel falls off my car, none of the lugs were tight on any of the wheels. I would give them 0 stars if i could and would not recommend anyone use them.

Called about a repair I had done on a radiator fan that had failed. Was hung up on and could not reach them.

Ok this place was very uncomfortable the better i looked the more i was gonna be charged do not pull up in a nice car here you will be charged a hefty price believe me Im being honest.

Came in with a what I thought was an out of balance wheel, after they took a look at it it turns out I had two tires with cord showing. They walked me through many tire replacement options with no upselling BS whatsoever. The first option they showed me was actually the cheapest option and we worked up from there. Good service overall.

I bought a tire there yesterday and last night it blew out on 490. Tin replaced it for free and couldnt have been nicer about it. Would recommend to anyone!

Great guy. Got a set of used tires. Cant beat price. Def come here again!

Nice staff, honest pricing. Fast work. Waiting area. Okay part of city.

Best guys in town. Wont let anyone touch my rims other than these guys, and Im a little picky.

Treated well. Has a comfy waiting area. Fast service.

Great service, staff, and fair price. I took both of my cars there for snow tires and i was out of there in less than 30min.

Jamie at the front counter was very friendly. I needed help with my tires and Carlos, the manager, was right there to help when I needed it! I would recommend Lifeline to anyone.

They dont have a good quality control process setup to ensure unsafe use tires are not sold. CHECK THE TIRES BEFORE THEY PUT THEM ON YOUR CAR. Check more than just the deepness of the tread - check for cracking and gouging in the sidewalls. Check for cracking down the center of the tread (this will fail inspection, yet they sell them here). And most of all check the date code on each tire. Tires over 10 years old are unsafe. Rubber degrades. Ive been buying tires here for 4 years - but make sure you know what youre buying. Dont rely on them to make sure youre getting a safe tire is. If you dont know what a safe tire is, just buy new.

CrOOK!! DONT EVER GO HERE THEY WILL RIP U OFF IF UR NOT ON THERE ALL STARRING AT THEM ! Took them an HOUR to put on my tires that I gave him, they put them wrong had to take them all off and start again because they put the same tires I had in again, and wanted to charge me to take home MY TIRES! Also they still PUT the wrong tires on because my same tire that was flat was on ..i bet they werent even puting the wrong tires on on accident, they wanted to steel my tires and still charge me for the job . NEVER AGAIN !

Fat Asian owner who is very disrespectful ask before I came pricing gave me a different price once I got here got a different price when I asked why the difference in price he threw his hand up and started i dont have to do business was speaking to the only nice guy in there and he started to yell... and they guy said the owner said no....

They told me i had been driving my car after they diagnosed it as a fuel pump problem, and in fact it was a blown engine and refused to give me my money back for a miss diagnosis it was 30 days between and thats cause i spent money on a fuel pump job and towes that i didnt need! They suck and made me feel like i was trying to beat they i say go to Sam Loveitro he is fair and awsome

Very good quality used tires and fast friendly service

We purchased two used tires for $50 and change apiece. I drive a mile down the street and when I got out at the store I checked the tires. One of the tires that I was sold had a gash and a nail in it. I went back to the shop and they agreed to swap it out for me but they did not have that tire available and I would have to come back, that they would call me within a couple days max. Its been over a week and Im driving around with an unsafe tire on my vehicle. Every time I call there is no answer, almost like Im on caller id and they see it and dont pick up. Its odd that prior to this they readily picked their phones up. I am ready to send a dispute letter to my credit card company about purchasing this unsafe item and contacting the BBB. Poor company. Never had issues like this.

Amazing fast service

Quick work, reliable people. Prices are a bit high, but not having your vehicle is worse.

Great service and the price are great.

Over charge and unhonest shop

I recently had work done by Lifeline Tires, the staff was friendly and the service was great at a reasonable price. I was in I would definitely recommend them to anyone.

Great tires great service

1 Star for customer service. LIFELINE TIRES needs a Lifeline!!!!!! They were not equipped to handle one of the most iconic American made cars. Beware if you live anywhere in the Continental U.S.. However, I will mention that the mechanic working on my vehicle was nice.1st issue:I called ahead to get a quote on a Dismount and Installation of new Wheels and tires. Provided make, model, year, exact tire and exact wheel size. Quote was given over the phone. When I arrived at the shop I was given a completely different price for unspecified services they did not inquire about during the phone call. As a business it is your responsibility to ensure you have all the correct information. In my case TPMS, which is fairly common among any vehicle especially Jeep. I am honestly scared if they are assuming that every customer is knowledgable about all aspects of wheels and tires. Additionally, changing the quote price after the fact is shady by any definition.2nd Issue:The vehicle was OEM Jeep make with all factory parts including wheels and lug nuts. Any GOOD tire/wheel car mechanic will also tell you that Mopar(the main service provider and part manufacturer for Dodge, Chrysler, Jeep) has a set of STANDARD factory Lock Nut keys.So...... If a general car mechanic told you that they could not fix your vehicle because they do not have the STANDARD equipment to work on a NEW Dodge, Chrysler, or Jeep, would you trust them with any vehicle/service?Final Thoughts:Assuming you might know the intricacies of almost all forms of car repair then you might consider bringing your vehicle to LIFELINE TIRES Or you could do it yourself and not trust these guys OR bring it to anyone else..... anyone. Again, These are just my opinions of their service, not the work. I would not trust them to attempting some of the easiest car maintenance anyone can google.

I cannot believe the quality of these tires. I got a flat and my lease is up in a few months, so I didnt want to buy new tires. I needed matching tires to turn in the lease; they accommodated and when they say 75% tread; they mean it!

Great guys, great service, great prices, and great waiting area! Dont look anywhere else when you are searching for tires!

Overpriced for poor quality tires. They give you one price over phone and charge more when you get there. It is in a very bad part of town.

Have air value leaking they miss it

Asked him to charge my battery, claimed not to have one...REALLY! BS

Great tires! Good price!

Great energy and very satisfied with the work!