I always have a nice experience at Bills Automotive. I have been a client since 2018. I found them after reading all other positive experiences from Google reviews. They have taken really good care of my ford focus. They provided rides before the covid and that was really helpful. They have helped with emergency with flat tire and all other issues my car has had. I even get discount coupon for my oil changes. What I appreciate the most is that I am able to discuss whatever issues my car has and they provide guidance and recommendations regarding fixing it. I do love and totally recommend Bills Automotive.
The owner was very rude, basically told me to get a quote from the competition. So I did! Had my work done elsewhere. Only positive is I now have a better shop to go to!
They did a bunch of work on my car and did it very fast and gave me a loaner vehicle while I waited. Will definitely be going back to them with all of my car problems and maintenance!
I had to go with my step daughter to get her truck from there.They did a wonderful job on it
Best auto repair services in Rochester. Have been with them for years.
Great folks here who really know how to fix up a car. Good pricing and friendly staff.
We are neighbors of Bills Automotive and have always shared a great relationship with them, business to business. Well, this past week, Bills certainly came to our rescue! We have had a vehicle here since Mid-August getting a lot of work done and all of a sudden, the engine wouldnt start! We had an inkling of what was wrong, but needed someone to swing by and take a peek for us, as we are definitely not mechanics. Bill and Brandon came over and within a few minutes diagnosed the problem as a blown fuse! They saved us so much time and stress. HUGE THANK YOU TO BILLS!! We have always recommended you and we will continue to do so!- Classic Appreciation
I like the guy who cleans everything. Smart guy
Always great service at Bill’s. Just took my car in for brakes at 70,000 miles and they they said I don’t need them yet. Another time, Bill had me take my car to the dealer for a transmission issue when it was out of warranty and saved me a lot of money! We have been going to Bill’s for over 20 years.
Good, friendly service
Jonah at desk is a delight! Good quality work at a fair price. I would highly recommend them.
Nice people quick help. also will help with payment plans.
The job took twice as long as quoted, six hours instead of three, was done wrong so I had to bring the car back for a repair on the repair, cost more than they estimated but they made it right by fixing another issue with no charge. Decent place and Bill is a great guy. I use him for most of my auto maintenance but I always seen to find new door dings on my vehicles because they pack cars in there like sardines.
THEY NEVER SHOWED UPOur car is getting older and I needed to find a place to take for repair work I needed now and down the road-so to speak. Then, as a sign from above, I receive this beautifully done ad in the mail for Bills Automotive. Tt contained a free coupon for a loaner car, free coupons for this and that. But more importantly they show pictures of two competent looking guys working on a car. They were both smiling. Not too young and not too old. One even has white gloves on. I say to myself these our the guys I want to trust our car from now on. Or so I thought.I made an appointment for a couple of days in the future at the time they open. I arrive 15 minutes early in hopes that someone would be there to check me in. No one was there. At opening time, no one was there to open the shop. Same for 15 minutes after my appointment time. At 30 minutes after my appointed time, I gave up and left. I received no calls from them. Nothing. Based on this experience, it is difficult to muster up enough confidence in this place to take my car back to see these folks.
Very Nice people. Had a little hiccup and Jonah, the mechanic, and Matt took care of it. Professional and good family business. Would highly recommend.
Great service, promptly done. Great staff.
As a local competitor .5 miles away we can tell you this is a good group of people. We have used their collision services with great success. They have also been gracious enough to loan their competitor a piece of equipment when our equipment broke. Thanks to Matt, Bill, and everyone at Bills.
Got me right in and were quick with my car. The guy in front was friendly and super nice. I expexted a higher price, but was very pleased to see that it was much lower.
I have known Bill for 10+ years. He is one of the most honest individuals I have ever met and the only person I trust to work on my vehicles. I have brought my vehicles in for various issues and he carefully lays out exactly what is going on with my vehicle. He finds ways to work within your budget and the work is completed on time. I see him bring other customers back into his shop so they understand the full magnitude of what is going on. The quality of work and honesty is what has allowed him to open up a paint shop and also start a mini dealership. BIlls Automotive has a sterling reputation. His body shop is located well off main street in Rochester. He has been able to grow his business because of the traits described above and word of mouth. You will not regret taking your vehicle to Bills Automotive to get serviced.
Best place ever
Bills automotive fixed my brothers jeeps driveshaft and axle being door deep in a ditch. And also the radiator on my sisters caddilac. Awesome work. Good prices. And always personable. I would reccomend any day
I have known and patronized Bills Automotive for 28 years. Bill Younan is fair with his prices and stands behind his work. He will bend over backwards to ensure you are satisfied, but also safe. He will not replace something that does not need to be replaced. Not only do I trust Bills Automotive but my daughter and son also are now faithful Bills Automotive customers. I highly recommend this trusted local business.
Bill is definitely on top of things here. Excellent Customer Service, been bringing vehicles here for years. Highly Recommend to deal with Bill.
Great service. Got my vehicle serviced in a fashionable time at a great price. Couldnt ask for a better experience.
I had a very annoying rattle in the right rear of a recently acquired 1983 Buick Riviera. Several attempts were made over a period of time while traveling on bumpy roads, and then back on the hoist for closer inspection to find the source of the noise. Finally thanks to his mechanic and Bills determination the problem was found in the right rear break drum assembly, and corrected. I appreciated very much, that the hours charged were no more than the original estimate, although many more were required to solve the problem. Now my 83 Riv. Convertible cruses very quietly even on a bumpy road.
Been with the PROS at Bills Automotive Repair & Collision Services on Mill St. in Rochester, MI for several years now. I could not be more pleased with their services! As an irrigation contractor we put our trucks through their paces and really appreciate having a mechanic we can count on and trust.For example. We purchased a F-350 through an auction; knowing it would need investment.Bills automotive technicians replaced the motor with a fresh 5.4l Jasper Engine, replaced the rotting transmission lines and body mounts they found, installed new shocks, and had the collision shop rub out the paint to a shiny new look. That was three years and 25k on the truck miles ticker ago. Since Bills Automotive repair has outfitted the truck with fresh ceramic brakes all the way around and repaired a ridiculous fix a previous service had made to the headlight wiring.With the on going maintenance ( fluid changes and tires ) Bills Auto. provides we could not be happier. Great auto repair service and people, thank you Bills Automotive of Rochester!
Bills Automotive treated me great! Silas was very helpful as I took my car in on a Saturday and promptly ordered the necessary parts and coordinated the repairs. They gave a very detailed description of the costs and broke down what needed to be fixed. They even went as far as to show me the parts that were broken, prior to making any repairs, so that I knew what they were fixing. Will be going back there again, as needed!
I was visiting from out-of-town and went in to have them look at my brake light. They fit me in immediately, diagnosed the problem and charged me far less than I wouldve expected. If youre in the area, I highly recommend Bills
Great service and prices. Friendly staff. Very helpful in taking my car at the last minute. Love these guys.
Ive been going to Bills Auto fo years. Never disappointed. They have great knowledge base, helpful and honest staff, also willing to share and show you exactly what is going on with your vehicle. Theyre very service and customer oriented. They make safety a priority.
Got a pre-purchase inspection and I liked them. Would recommend for that service at least, havent had them do any mechanical work for me however. :)
They deserverse negative stars. Overcharged. Never fixed the problem. When on look for how could spend money. Compare prices this place will rip you off. My neighbor also had probblems hete. Horriable!!!!!!
Great service, great people to deal with. Would highly recommend bills to everyone. These guys can do anything from changing a simple lightbulb to a full out restoration, making your car better than when it came off the assembly line. Highly recommended.
Great service with a full range of services that are performed. Pick-up and home delivery while awaiting completion of repairs is available, as well as loaner cars. Rates are competitive, too.
Everyone at Bills is professional and pleasant. The work was done on time and under quotation. We have been getting work done there for years and highly recommend them.
BILL IS A BLESSING FOR WOMEN!!!! He was SOOOOO unbelievably fair with me. He looked into my car because it wasnt starting and after he found out what was wrong and told me....HE STILL DIDNT CHARGE ME!!!!! Like he originally quoted me..I knew it was gonna cost me so he was already expecting payment but in finding out the simple fix he decided not to charge me!!! VERY TRUSTWORTHY HONEST MEN FOR WOMAN AND SINGLE MOTHERS
I live in Waterford now but still take my car here for any serious problems. The guys at Bills does wonderful work at a fair price.
Bill took amazing care of me. Came from another collision shop and was actually referred to Bill by them. Couldnt be happier. Accommodated all my needs, was up front about everything and showed proof. Not the usual shady feeling you get from a collision shop, this was complete opposite. Explained what was wrong and showed proof of what was damaged/needed to be replaced, and explained why, I HIGHLY suggest Bills automotive to anyone needing work!
They were thorough and did a great job on my truck. Highly recommend them.
Been taking my vehicles (too many to count) here since I started driving. Great group of folks who are always willing to go that extra mile for you. Highly recommended!
Neal at Bills was great. All the employees were very friendly and helpful. They had no problem talking straight to me and explaining what they were doing, why and what it would do for my car. I appreciated that their willingness to work with my car saved me A LOT of money. Possible un-needed transmission work turned into $18 for a tire rotation to diagnose the problem. Thank you!
Great mechanics! Ive known them forever, and my family has been using them for years. They are also very honest, thanks for all if the help bill and nael!
Best, very happy 😊 With their work. I drive an hour from home to get to bills automotive n it always worth the drive. If google had 💯 stars option I would have gave them 💯, 💯 times like seriously.
Good place to take your car. Very honest and fair pricing and the car gets fixed properly.
I brought my car here a while ago. I would never come back! My car was riding rough and I needed ignition coils replaced which is a very easy job i should have done myself. This is a gm 3.8 engine. I was quoted the price for the job and i agreed. As the car was finished, I could hear the technician squeeling my tires since i know the sound of my car. They are reckless with your car and not honest.They finished the job and decided to ask for more money on top of what they quoted. They said well it was kind of in a tight spot so give us this much more which is ridiculous. I just paid it since the car was done and decided to never come back. AVOID!
Not the con men! Honest about what’s the best and sensible body work and price for the work.
A great, trustworthy, reliable shop. Was really satisfied with the professionalism and the knowledge these guys have. I highly recommend this shop.
Bill provides family-like service and reasonable prices. I hadnt been there in years (since I had moved from the area), but he remembered my family after 20 years and even asked how my mom was doing!
They did a great job fixing my sons busines on his Audi S7. They also have a great sense of humor. When nt soon went to pick it up he was told there is only 1 small problem.Seems the car has a slight shake at 175 MPH.lol. I however was curious where they were able to verify that. There really is way too much traffic in Rochester to do that on any of the roads around here. LOL
Always feel like they fix things and are honest about whats wrong and costs to repair. It is nice to have a repair shop that you trust and would highly recommend to family and friends.
Got me in same day and installed a new passenger mirror. The connectors were different and had to be cut and they were Very courteous in asking before they did it.
Fast and professional service, I always have faith in Bill and his team of experts
Great place.fast good reliable service
The only place I take to get work done on my car! The employees and service are awesome!! My #1 recommendation for any car troubles!!
Great people to deal with, great service, very helpful, they work hard to make the customer happy with the service they provide..
This is the best shop in Oakland County honest and fair
Watch out. I took the car in for PROBLEMS WITH AC. The leak in the system was so big, GRANDMA can figure it out. I was charged ~ $114 for filling in the dye+Refrigerant. The leak was big enough to drive a tractor through, but mechanics either did not check or missed looking for it COMPLETELEY. Bill wanted me to pay ~$250 to replace the hose.No WAY Jose.
Took to evaluate a used car for my son. Great service and pricing and quick turnaround.
Honest people work here, genuine advise always.
Very friendly and professional. Great folks to work with.
Patient and attentive group; maybe a bit rushed. First, requested tire rotation; car came back with only 2 tires rotated. They got that fixed right away; no problem (should not have happened though). Second, they did an alignment for a hard right pull; however, the car still pulled right after I picked it up! They claimed (via phone afterwards) that they found nothing out of spec that would have led to a right pull. So my question was why they did an alignment knowing full well that it would not fix the problem, and then not say anything to me! One week later and I had to push a little hard for the service, but ultimately they agreed to do whatever was needed to make it right (~2 hours labor). Duke was very knowledgeable; when I say rushed I mean the rotation work, otherwise everyone made time to go over the problem and explain it to my satisfaction. I would take my car back for additional service.
I will NOT be back to Bills nor recommend their services to anyone looking. My car has been back 3 times and 2/3 times was for a problem of the car overheating that was reoccurring and was never completely fixed. The problem got worse every time. It got to the point where it stalled out and will not start again and now I have a bad head gasket. I asked them if they were going to cover the repair because their work is warrantied and has been back for overheating but they said This wasnt our fault so someone is going to have to pay for it. The problem wasnt fixed the first or second time leading to more damage. I wouldnt recommend the shop only because nothing was fixed. Employees are very nice and customer service is good but their work and standing behind it is a completely different story..
Bill and his staff are knowledgeable and helpful. If you are having car concerns this is the place to go for a fair pricing and quick turnaround.
Outstand Group of Mechanics. These gentlemen have taken care of my family vehicles for the past 20 years and I absolutely recommend them!
Nice people. Warranty all work.
They were fast, thorough and professional.
Good place for repairs good people
Very dishonest people, was told that ac was working good after new compressor was put in, i get home and check the system to find uv dye leaked all over the condensor, wanted another $400 to fix it, thanks but no thanks.
Saved me money by doing analysis of the problem with my car, friendly and helpful offered to stay late so I could pick up after hours
Sadly, way over priced.
Great shop
Excellent service!
Like Service so far👍🏽