Called at 9am and Adam was here at 10!!! Did a awesome job and was in and out. Highly recommend him. Professional and overall great guy. 👍🏼👍🏼

Quick response. Did what they said they would do and fair prices. Highly recommend. Thx to Adam and his crew.

Great job. I have old carpets and they make it look good

Quick, efficient and cleaned my carpets well for a great price.

They were quick to respond to my emails and were able to get me in within the week to have all the air ducts in my house cleaned. My ducts went from about an inch of dust and pet hair to spotless. Didnt even realize the smell coming from my basement almost disappeared thanks to the job these guys did! I high recommend these guys if you are looking to have your air ducts cleaned for a good price.

Hopped on to update - this is my 3rd time using Carpet Doctor and I continue to have exceptional service and results. As a renter and a Mom with a kiddo who has allergies, I keep up on carpet and furniture cleaning because of dirt/dust. The prices are excellent. I will continue to recommend and use Carpet Doctor

Spoke with Adam and he answered all our questions & scheduled appt. Lamar came to the house & did a wonderful job. Very nice & professional. Our carpet looks great & will recommend to anyone.

Did any of you get a flooded basement due to the rain on Saturday/Sunday? I did...about a half-inch of water throughout three rooms, two of which were finished. I called ServPro and Carpet Doctor. ServPro was busy attending to other covered loss water intrusions and promised to get back to me in a couple of days. When I reminded the rep that this was a finished basement, she promised to call me first thing next morning.Then i called Carpet Doctor and spoke to Adam. While we were removing the padding on the salvageable carpet, Adams right arm, Matt, showed up within 30 minutes and Adam joined him within an hour, with dehumidifiers and serious air movers. They started on water extraction of the carpet, disinfecting the surfaces and placing multiple air moversAt the end of the second day, ServPro called and left a message to call them back so they could set up an inspection. Over the next 48 hours, Adam made several trips back to move furniture and air movers, moisture test floors, carpets and walls. Long story short, Carpet Doctor responded within 30 minutes, inspected, tested, disinfected, extracted, dried, and otherwise handled everything extremely timely and professionally, and then made recommendations for vendors to handle flooring, and advice about sump pumps and preventive measures going forward -- all for about a third of what other companies were estimating.Dont get me wrong - other than the timeliness, and the cost, ServPro does a great service, especially if insurance is covering it, but Adam and his team at Carpet Doctor provided 5-star service, immediately, with fantastic value, and I wouldnt hesitate to make them my first call if something like this happens again. I heartily recommend!

Had 2 carpets Shampooed, 1 came out alright the other was not cleaned

It is with high regard that I endorse Carpet Doctor as a Contractor. I am a Community Manager for a large apartment complex. I have had the pleasure of working with Carpet Doctor for almost 17 years.They have shown me repeatedly that their entire staff is dedicated and responsible. They complete work in a timely and professional manor. They always do what they are asked, and are always accommodating.I would refer Carpet Doctor because they are genuinely talented company and would be a valuable asset to anyone they work with.

So impressed with the carpet cleaning service from Carpet Doctor Rochester! I had some bad coffee and wine stains, which they thoroughly removed. My carpet looks spectacular now!

Adam did an amazing job with cleaning our carpets. We had several stains we didn’t think would come out but he was able to get the carpets looking brand new! He was quick and affordable. We will absolutely be using him again!

I highly recommend this company! They cleaned 3 carpets for me and did a super job, in a very timely manner. They were polite and considerate . If Lamar is available, ask for him ... he has personality for days! Thanks so much.

Adam and his team a great to work with. Over the past few years Ihave had them at my home three times now clean my rugs, furniture, and most recently for duct cleaning. They always do a great job and their rates are very reasonable.

Adam and his team are the best in the business. They go above and beyond for their customers, and their service is always exceptional!

Carpet looked wonderful!

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