Big Shout out to my main man Jason!! He was definitely a life saver!! Iβm new to this trucker life and the unexpected happened but Jason came and let me know he was going to do everything in his power to get me by on the road! Will he wasnβt lying he did just that and now Iβm able to deliver my load on time! Thanks again Jason and Robert Young Trucking for you professionalism and great customer service! If you need help them ROBERT YOUNG AUTO AND TRUCK AND ASK FOR JASON!! πͺπΎπͺπΎπͺπΎ
Robert Young Towing to the rescue!! My family and I had an issue with our 5th wheel camper starting to sink and making it not level and unsafe. After several attempts to get someone out with the right equipment, Bobby stopped by on his way home from work (he didnt have to, but it was appreciated) and assured us this would be a simple task for them. He was not lying! They were quick to get to us and fixed the issue very timely, even going the extra mile to make sure it was safe. I highly recommend Robert Young Towing for professional, high quality work. Bobby and his partner were awesome! Great job guys!!!
My driveway to my garage is shared so itβs an odd/tight space for a tow truck. I tried several tow companies and no one could get it. This morning I had one more service attempt to come out. I feel like they didnβt even try. They told me βcall Robert Young they got a wrecker for youβ. I called and they were to me almost within an hour of the other guys leaving. I work from home and let me say Kody made this a seamless process. He took the time while I worked to figure how to get the car out. It was 30/40 minutes later, maybe a little longer, but he figured it out. I will definitely be using the service again, and I highly recommend. Fast, professional and friendly.
Coby did a excellent job of helping me pull my 30 foot boat out of a tree with out breaking anything
I was involved in an accident on I80S passing through Roanoke. The damage to my car rendered it inoperable. The State Trooper who came to the scene of the accident called for a tow truck. Codi, from Robert Youngs Auto & Truck, Inc. arrived on the scene. He was polite and helpful. The facility where I wanted to have my car towed was closed. While in the truck with Codi, I called Enterprise about my rental as directed by my insurance company. They had no cars available but said that they would have one in the morning. Codi stated that I could leave my car Robert Youngs and have it towed after I was able to remove the items from my car. He also said that there a new Holiday Inn nearby. After making arrangements with my insurance company and Robert Youngs, which was closing, Codi drove me to the Holiday Inn. Thank you Codi for your kindness and assistance to this traveler who was far away from home.
Had a vehicle lockout on a business vehicle. They were right there within a half hour and got it unlocked immediately. Very prompt & professional and the price was right! Thank you Chris & Beth!!!
Jerry from Robert Youngs Towing showed up on time and was a super nice guy. Had my car towed from a shop that wanted to charge me a crazy amount to repair my car and Jerry recommended an excellent mechanic that could do the work at a better price. Awesome guy, awesome company.
Cody arrived in less than 15 minutes got me out Im a tight spot at a hotel and got my truck to a mechanic before breakfast was over:)Great guy great companyThanks for everything
Iβve been doing business with Robert Youngs Towing for approximately 12 years now as a former Owner Operator for Tate Transport LLC and as a company driver for Watsontown Trucking Company. Brian has done an exceptional job on my equipment as well as my company equipment and is a very knowledgeable and dependable road service mechanic. If you need an honest and reliable towing company to do the job right then Robert Youngs Towing is the place to go. They have the equipment and tools for every occasion.
I am extremely appreciative of Robert Young Towing. My mother was in an accident and they came to pick up her car. They were quick and very kind. When I went to file the collision report with the county they informed me they needed pictures of the car, which in the craziness of my mothers accident I had forgotten to take. I called Robert Young Towing and they had Cody go out to my mothers car, took pictures and sent them to me. Cody (who was extremely helpful) even called me to confirm I had received the pictures and told me to call him back if we needed anything else. This was so helpful as getting out to their lot was difficult with my work schedule. Everyone I encountered during my experience was helpful, professional and extremely kind. I would definitely use their services again if I need a tow and I highly recommend them!
Codi did an awesome job pulling us up a Ice Cover road at the top of a mountain! Very professional and we didnβt have to worry about a thing, he took care of it all! Thanks Codi, and Rodert Young Towing, you guys are Awesome!!!
350.00 after accident to tow across town. Too expensive.
Just had my truck inspected today, my wifeβs car last month. Dusty does excellent work, I was in and out quickly. Have used them for 30+ years for repairs, inspections, towing and body work. Always professional and friendly, great family business.
Cody was fast and professional. Even my dog liked him and she dont like any one! Lol.But all joking aside I would highly recommend Robert young towing! Thank you so much.
Definitely on the expensive side 85 for 1 way but they showed up in time and did a good job.
Everyone is absolutely exceptional. Customer service is phenomenal. The entire team drops everything at the drop of a hat to ensure their customers are taken care of. Special thanks to Dusty, Gibby, Chris, and absolutely, Bob for everything they do. Day in, and day out they make sure customers feel valued, appreciated, and a member of their family!
I had a wheel and tire come of my trailer today and Codi came and helped us get off the interstate and to our destination. The response time was very fast from the time of my call until he arrived, he was very polite,professional and great at handling the situation.All around great experience and I will be a customer for life, Thank You for the help. Pastor Chuck Miller
Jessica was very helpful on the phone! Brian was so nice and helped me get my car unlocked!!
Cody came right out to get our RV out of the mud. He was quick, efficient, and very nice/professional.
My tow light went out and I needed one desperately because I was illegal without one and he had one in stock that work perfect
Wonderful people to work with! Very appreciative of their service!
Thank you gibby and dusty for to ge me on a bad day and how fast they got me done David
I bought a very nice truck for a good deal.Thanks alot for helping me out
Robert Youngs Auto & Truck was amazing when they came to tow my car. The driver was very nice and extremely helpful. I also liked that they told me when the truck would arrive and it was on time. The driver was also an excellent driver he maneuvered a very tight and busy restaurant parking lot. I will definitely call them again.
Codi recovered my husbands Mustang with no additional damage. He did a great job!!
Great people to deal with. Very personable, professional and family oriented. From towing, to repairs and sales, they definitely have you covered!
My wifes van broke down and needed a new starter. I called Robert Youngs Towing and Codi set up a time to meet me and got the van to the garage for me. Super easy, very quick. I would recommend them to anyone.
Iv had them tow and work on my car! They have a great staff very friendly and very knowledgeable got me in an out in no time! Highly recommend.
Have received towing and mechanical repair and feel I was treated fairly for both services. Staff was very personable and professional.
Brian, came out and performs rework on my truck, after getting it fix by another towing only 130 miles. Iam thankful, for the knowledge and performance Brian has done for me. Much thanks
Dustin is one of the best diesel mechanics I know. Very helpful and gets the job done right.
Codi was an absolute PRO!!! I will never use another towing company in the Roanoke Valley.Thanks Robert Young Auto for the help !!!!
They overcharged for every possible fee they could make up, $75 βgate feeβ to literally open the gate so I could retrieve my vehicle, $125 βadmin feeβ for only God knows what....Even charged a $75 βclean upβ fee when they towed my vehicle after my daughter wrecked when I watched the Roanoke City Fire Department clean up the pieces! I would recommend never using them ! One Stop Towing relocated my vehicle for only $50. Robert Youngβs is a rip off, legal robbery.
Iβve had lots of cars with βcharacterβ, so Iβve dealt with more than my fair share of towing companies. The only things that actually matter when you get towed are safety, having the car loaded and secured appropriately, and timeliness. Cody was professional, efficient, and delivered above and beyond on all of those things.
Brian is a awesome guy, very professional, knowledgeable and he eventold me a few things on how to become a heavy tow truck driver
I broke down on 81 and a police officer stopped to assist me. My vehicle required a tow and the officer offered to call the tow company. This process took around 5 hours to tow me 9 miles. Total cost of this fiasco? $700!!?!?! ($250 of this was charged because it was an βemergency callβ because the police officer offered to call them. Had I known this, I would have refused). Not to mention, my vehicle was not leaking any fluids before this interaction. As I was watching the employee underneath the vehicle, a fluid started rapidly leaking. I asked him about it and he said βthat was already doing thatβ. It was NOT, I was watching the entire time and saw the moment it started. After I mentioned this, he went back under and stopped the leak. This entire interaction was horrible. Avoid at all costs.
Good Timely no long waiting very professional, average cost
Theae guys helped me get my car off a cement block. They were very courteous and did all they could to help make my day better. Make sure you ask for Cody!
I have been doing business with these folks for years. Everyone there has always been great to work with. Dusty is an awesome mechanic. Two thumbs up!!!
There some assume people and Jason Niday was outstanding! Very professional.
I am incredibly impressed with Robert Youngs staff and service. Incredibly respectful, accommodating and helpful. Thank you Robert Youngs for making a terrible experience actually pleasant. Im so grateful.
They did a good job moving an unusual load
We are 3 young girls traveling from PA to TN and were unfortunate enough to get stranded outside of Roanoke, VA. We called at 6:15 AM and were greeted by a kind young man named Cody In only 30 minutes. The entire process was so easy and Cody was kind, friendly and made a very stressful situation not only manageable but helped us laugh and relax. 5 stars is an understatement for the care this company and Cody provided us with! Thank you so much!
I have been doing business with Robert Youngs for over 20 years . They have always been fair and honest with me. I would recommend them to my family and friends. By the way Beth is awesome. She will go out of her way to help you out any way she can.
Cody did a great job picking up my Bobcat for me! Fast service with a smile.
Brian was very considerate & took extra care hooking up our RV. He is professional & personable making our experience less stressful.
I have used the services of Robert Young Towing multiple times in the last twenty years and have had nothing but positive experiences with them and their employees. They have towed my wrecked cars, pulled me out of ditches, changed flat tires, serviced and repaired my vehicles and even moved super heavy safes for me. When I need anything done auto related (or need something heavy moved), I call them. I would not hesitate to recommend them if/when you need anything vehicle related. Like every other business, they cant make everyone happy but I for one am a VERY happy and loyal customer and I highly recommend them!
Locked keys in truck, called them up, arrived in about 10 mins, and had truck unlocked in about 5. Very no nonsense and right to the point . I like that. Well done.....
Would recommend. Little expensive but the driver was professional and knowledgeable.
Codi was very professional and had me up and going in no time even went the extra mile to take me a few miles to unload my truck 5 stars
Cody was very kind and willing to do whatever we needed while waiting to get a rental car. He also offered us food while we waited which was above and beyond. Thank you Cody!
Where do I begin.... This company is a Rip off to the insurance companys and to the lower class people.... my car broke down saturday night early sunday morning. The trooper called a company to come and tow our vehicle and said who was coming which was NOT Robert youngs towing... They(Robert youngs) show up and rush to hook the car up. Mind you i said wait just a minute because I have heard the stories about this compamy. Anywho it was an emergency tow which was $225. $225 that we didnt have. So they took the car to the lot. Not realizing the place would be closed. So storage fees added. $445 we got it monday morning and paid to get it out we got home and saw they had overcharged for 4 day storage in which we caught and they are repaying us but I wonder how many folks dont catch it or live paycheck to paycheck or dont have AAA or full coverage insurance.. Smh Robert youngs towing is not helping Roanoke by any means. They are a money hungry crooked business!!! STAY AWAY FROM THIS COMPANY BY ALL MEANS NECESSARY OR YOU WILL BE SOL.... If you are reading this your pre-warned.
If you need automobile repair a mechanic by the name of Dustin at Robert Youngβs auto is very good !! He is good at diagnosing the problem and with repairing the vechile. If you need auto repair I would highly recommend Dustin he is one of the best!
Robert Youngs Auto and Truck handled my classic car with care when I broke down. The driver was very careful with my baby when he loaded it onto and off of the flatbed. Fair price for the job as well. Thanks!
Had a great experience with them, the tow truck driver was very friendly and even waited an hour and a half with me while somebody came to pick me up from the auto repair shop
They were quick to get my my employee of the road and to the garage
780 dollars for towing which included 600 to get off parkway - find another optionCould have bought my own truck and done my own towing for this price
When my truck gave me an issue my company sent Robert youngs out to me. Brian the technician called me to double check what was wrong with my truck, before he came . Hes the best there is, hands down. I wish my companies shops where more like Robert Youngs, and really wish we had mechanics like Brian, He can get you rolling in no time and is straight foward guy. great job Robert Youngs
Our Motorhome broke down on I-81 north of Roanoke, Virginia. We made it onto an exit ramp, but got stuck there. Called Good Sam Roadside Assist and they sent Robert Young towing to tow us to the nearest service facility. Bobby showed up and took the time to inspect the coach and diagnose the problem - cracked fuel injection line. He crawled under the coach and then down into the engine compartment to check if it was just a loose fuel line or something else to possibly save us a tow. Turns out it was a cracked fuel line, so he proceeded to prep the coach for towing. We could tell we were in good hands. He got everything set and we followed in the tow car. He took us to the Cummins facility in Troutville and backed us into one of their RV hookup slots. He stuck around answering questions about food, hotels, and car washes before he finally departed. He went well beyond the expected tow to nearest facility. We highly recommend Robert Young towing β they know what they are doing and go above and beyond.
Absolute rip off racket! Charged $300 per hour to drag my car barely stuck in a ditch. Somehow claimed 2 hours of work was involved. $600 for a job any honest towing company would have charged no more than $150 to do. Even my insurance company said what a shame on this company! Beware and stay away from Robert Young towing!
Super fast service
These guys went above and beyond to diagnose what repairs my vehicle needed. Always a good feeling knowing Dusty treats every vehicle he works on like his own!
Great service. Cody was very helpful and polite.
Poor service and rude employees. Also has family and employees writing these 5 star reviews. Caution when using.
Fast Service...Good Service!!!! They answer and came fast for road Service Thanks
Willingness to work with you
****WHAT A JOKE**** Very Expensive and they take advantage of you and your situation... Poor Communication as well.... I would never in a Million Years ever use Roberts Young Towing ever again nor would I recommend them to anyone...
I less than 20 minutes from their offices on a main road and the driver could not find me. The drivers dont have GPS or smartphones. At least he had a cell phone. Called me several times for directions. On the phone, told me he had to stop for a poo and the store gave him incorrect directions. Anyway 2 hours later he found me and then broke my truck some more. $275 for a tow to the local dealership seemed a bit high, but I have nothing to compare it against. It would have been quicker, cheaper, and less destructive to get a uhaul trailer and do it myself. Stay away from these guys.
Service provided was fine, but extremely expensive. I was referred to them by the state trooper, this being my first experience having a car breakdown I didnt know any better.
Worst Crooks in Town! Run Away Fast. Promise one price and then send invoice quadruple the price.
Rude people and way to epensive. Worst towing company ive ever seen. Do yourself a favor and go somewhere else
Friendly. Fast. Professional. 100% recommend.
Bad experience, when they have you they do not let go. Avoid them at all cost or it will cost you.
Great customer service!
Friendly, and easy to deal with.
Great service! Ask for Winton!!
Waited tell they were in the middle of the tow to tell me they were charging me triple what everyone else charges the held my truck hostage tell i paid cash only!!!
Hateful and rude
Use ANYONE but these people!
Worst towing company ever.
Respectable owner
Extremely too expensive.
Great people
Very expensive β οΈβ οΈ