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House of Hearing - Riverton
4063 W 12600 S, Riverton, UT 84096, United States
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House of Hearing - Riverton

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Cr
Review №1

As Ive struggled with my hearing over the past few years, this team has been amazing to work with. The hearing checks and consultations have been incredibly helpful. The team is knowledgeable, empathetic, and have a very personable approach to their practice. I highly recommend them.

Ed
Review №2

Most grateful for the care I receive it is so accommodating to be reminded when to come for a checkup and cleaning of my hearing aid. Very friendly, pleasant and patience because I came a little late. Thank you.

Jo
Review №3

Super quick, clean, and helpful. Michaela processed me for my checkup in under 15 minutes and i was good to go. Happy I decided to go to HOH when choosing my hearing aids. The multiple offices really is convenient with my busy schedule.

Je
Review №4

Staff is friendly and knowledgeable in the field. Michaela was great to work with. She knows her stuff and was willing to take time and answer all my nerdy and numerous questions.

Ty
Review №5

Losing my hearing was the last thing I expected to have occur… The people at the house of hearing figured out what was wrong, percentage of hearing loss, what we could do to mitigate the problem. They took care of it as quickly as the problem arose...handled my every need... answered every question!!! they were just wonderful !!! it was much easier than I thought it would be .....and if I ever have a problem they are willing to listen and answer the questions and fix the problem immediately !!!!an absolute superior place to have Hearing issues taken care ofCheck them out

Al
Review №6

Great service willing to take the time to explain everything to you . Friendly tech they are willing to go over the issues till you understand. I would recommend this Doctor and his tech and Staff.

Le
Review №7

I told Michaela that I was very hard of hearing and I have PTSD. The last time I had my hearing checked I became overwhelmed and walked out. Today was a totally different experience. I treated with respect, caring and understanding.Michaela is an amazing lady working with us from the VA. Hope I am allowed by the VA to continue working her. Thank you for all you did for me today.

Xr
Review №8

I went to The House of Hearing. Normally I go to another office but it is not available at this time. So I ended up at the Riverton office and seen Michaela who promptly took care of me and took care of my hearing aids. She quickly serviced them then went to the updates. She was very thorough and when I left I felt much better about my hearing aids. I have seen Michaela and Bennett and they both have been awesome. I am hearing things I never heard before in my life. Simple things that are taken for granted. Thank you for taking care of me. I was pleased to find out they also have an ENT office in conjunction with the hearing center. A one stop shop.

Ja
Review №9

What a great bunch of ladies who helped me. Roshelle Leilua is amazing. Its crazy how much I was missing. With my new hearing aids Its a whole new world. I couldnt be happier then I am right now pure life changing

Ta
Review №10

Michaela has been amazing to work with. She has helped me understand the nature of my hearing loss and has done multiple adjustments on my hearing aids to make sure they are helping me as much as possible.

Da
Review №11

I have visited with Michaela at least four times and each experience has been very helpful and delightful. I would recommend her services to anyone who might need them.

Cr
Review №12

This place is amazing!Not only are they friendly but they know their stuff. I have learned so much since coming here. There was so much more I was missing out on than just loss off sound. Because of this place my quality of life has improved exponentially. I highly recommend this place especially Roshelle. Shes so knowledgeable and understanding to your struggles.

Lo
Review №13

Went in as I was having a little trouble hearing with my hearing aids and they just adjusted and didnt charge me anything and Im good to go for another year. Great place and great service!!

Sh
Review №14

They are super friendly and accommodating. This is the cute kids corner in the hearing test room!

Ch
Review №15

Amazing. Liz is fantastic, personable and very well schooled in the art of hearing. We are so happy we didn’t put it off any longer. My husband can finally hear me (but he takes them off when he is tired of me talking). We would recommend Liz from House of Hearing to anyone one. 😁😁

Br
Review №16

Michaela was delightful and very helpful.

Su
Review №17

They are so prompt with their appointments!I was even met at the door when I got there!Ive never had hearing aids before and these ones even help stop the tinnitus when they helped me put them in! Ill be heading back next week to see if they need to adjust the range settings.

Ma
Review №18

Liz is amazing. The whole thought of having to get a hearing aid was hard to accept. This was where I went for a second opinion and ended up staying here because of how I was treated by everyone I came in contact with. If you are looking for a great office I strongly suggest the House of Hearing. Thanks Liz for making me so comfortable through the process and truly caring.

Sh
Review №19

Michaela is always upbeat and friendly. And she is always willing to make whatever adjustments I may need on my hearing aids. I totally enjoy seeing her each visit.

Ja
Review №20

I love working with each and everyone at House of Hearing. My dad loves his hearing aids and it has changed our family’s life. Thanks House of Hearing.

Ri
Review №21

Extremely friendly and personable helped me to see or should I say hear so many words I was missing. I didn’t realize how much I wasn’t hearing and how often I just withdrew its made a difference for those around me as well. Couldn’t have had a better experience

M
Review №22

After a lifetime of very little hearing on one side, Liz fit me for my first set of hearing aids. Everything has gone incredibly well and seamless. Liz has simply been wonderful to work with. Great customer service, great office manners and has always made me feel welcome and never once have I felt less of a person because of my hearing like I have for so many years. I would recommend Liz and the Riverton office to anyone who might need hearing assistance. It is awesome to hear in an ear that Ive really never heard things from before. Ive never had to wait more than a minute or two and the office has accommodated me with no notice on my part. Thanks Liz you and your staff are the best!

Za
Review №23

I had to get my hearing checked for work and decided to go into the house of hearing. Before the exam Josh looked inside my ears where I could see it on a TV screen. It was really cool but also super gross with the amount of wax build up I had. He spent the time to get me all cleaned up. I had a WALL of wax that was covering one ear completely. It was a weird feeling once it was out but I could finally hear! The test went great. A few months later I had some ear pain and called the office. Liz was willing to see me on a Saturday when she wasn’t working to make sure it wasn’t serious. The staff has gone above and beyond to help me feel like family. I have recommended them to all my family

La
Review №24

My wife was just fitted for her new hearing aides. Liz was so helpful with choosing the right model for her and figuring out all the insurance information. Liz’s assistant was great too! I’m so glad they took such great care of her. She also loves the new Riverton location because it’s so close!

Ju
Review №25

Very professional and caring. Very knowledgeable in needs of people. Highly recommend them

Fa
Review №26

Michaela was friendly and helpful.

Su
Review №27

Very professional, took time to answer any questions / concerns I had. I wouldnt go anywhere else.

Ri
Review №28

I am very impressed as I complete my 30 day trial with my Lyric hearing aid. Liz Hankins has been able to customize the device to my hearing needs, and she has helped me understand the depth of my hearing loss. Having the device in the ear 24/7 is a game changer.Thanks Liz

Ja
Review №29

Dr Liz is the only person I’ll let touch my ears. This is been the best experience to save me from being deaf. I am very grateful to the House of Hearing for having Liz here.

Ch
Review №30

Dr Henkins was patient and thorough in her explanation of my hearing loss that resulted from surgery a few years back. Answered every question to my satisfaction.She truly wanted to give me all the information so I could make the best decision for my hearing loss and get me set up with a device that would fit my lifestyle and budget.

Do
Review №31

I was impressed with the wonderful service I received. McKay was very good to answer my questions and helped me to feel comfortable with the hearing devices. Everyone there was friendly and helpful. I would recommend any of friends to check the House of Hearing if they had hearing problems.

Ja
Review №32

I am very impressed with the Riverton House Of Hearing!... and specifically Sam. I’m a veteran and can have my audiology needs taken care of for free. However I try to go the civilian route when financially possible. I decided to try the House Of Hearing and see what my insurance would cover and see if it wouldn’t cost me too much out of pocket. Sam set me up with a “demo” hearing aid and sat through quite a few appointments fine tuning the settings over the course of months while we waited to see what the insurance would cover and how much I’d have to pay. In the end I ultimately went twith the VA, but Sam told me to hold on to the demo until I had what I needed from the VA. He said they (The House Of Hearing) didn’t want me to be without hearing now that I’ve been with an aid for some time. Sam and the Riverton House Of Hearing truly care about their patients. I will be recommending everyone I know with audiology needs their way. I am flabbergasted at the kindness and caring they have shown me!Thank you Sam and the Riverton House Of Hearing family.

Me
Review №33

All the people at house of hearing are awesome. They really take amazing care of you. Know that you’ll be in the best of hands.

Go
Review №34

I have been totally satisfied with the service and support Dr Liz Hankins has provided me. She has introduced me to the Lyric hearing aids and I am thrilled that I can finally find a hearing aid that I do not have to do a thing with, that I will not have to take out when taking a shower, or when swimming. I am very impressed with the subscription approach which is unique apparently to the Lyric device which enables us to have as many hearing aids in the course of the year as necessary. That really is helpful for my continuity of service. I’ve had the opportunity of visiting with Dr. Hankins on a number of occasions now and must say that I’ve never seen her have an off day. She is always positive.

Ma
Review №35

My Daughter kept telling me I needed to get my hearing tested and I resisted for a long time. She found House of Hearing close by in Riverton and made an appointment for me and all I can say is I wish I had gone sooner. McKay was so thorough testing my hearing, his instruction was clear and he set me up with very comfortable hearing aides that make a world of difference in my ability to hear. I highly, highly recommend going to see McKay for testing just to see if you would benefit from hearing aides.

Sa
Review №36

I cant say enough good things about them! There is never any waiting, and they always are willing to answer your questions. They welcome your feedback to make your hearing aids the best they can be. I had to have one of my hearing aids remade because it wasnt comfortable, and there was no problem doing that. They offer their plans and let you choose which one you want without any hard sell tactics. You cant go wrong with The House of Hearing!.

Ja
Review №37

Ive used the lyric devices and they are awesome! So much better thsn my other hearing aids. The staff are so kind, thry are all so helpful. The front desk is great too. Customer service is huge and these guys do it right!

Ch
Review №38

I have switched to the House of Hearing because my husband went to them and the quality of follow up care was Unbelievable, I had been with someone else and never received the care that he had. They truly care about your hearing and not just about selling the hearing aids. Another nice perk is the free supplies. Batteries and filters can be pricy! From the moment you go in YOU know that You are their top priority. I would give them 10 stars and more ! Do your self a favor and try them out . We saw Dr. Liz Hankins and she is fantastic and on top of things

Cr
Review №39

Had a different brand of hearing aid and they just were not working very well. Was told about House of hearing and how they had helped another individual so I gave them a try. They are very professional, did several tests and programmed my new hearing aids over the first months to get the best results for me. I dont have 20 year old ears but these new hearing aids have really helped. I have gotten really dependent on them and cannot go without them any more. I would recommend House of Hearing for their excellent product, staff and service.

Am
Review №40

Dr Liz Hankins will go above and beyond! Here is an example of loyalty, knowledge and service. Send your spouse, your grandma or your son and Liz will give the best care.

Jo
Review №41

They are great! Especially Dr Hankins. She is my favorite ❤️

Ju
Review №42

Mckay our audiologist here is perfect for all ages. He talks to us on a personal level about our concerns for my 10 year old, like how to keep being active with his new hearing aids. It was big adjustment to get hearing aids for my boy, and they helped make us comfortable. Our experience here has been great!

Je
Review №43

The staff are very friendly and helpful. I highly recommend House of Hearing.

Da
Review №44

I am very pleased with my experience at House of Hearing in Riverton. Prior to going to House of Hearing I visited another vendor and had a very negative experience. From the moment I entered House of Hearing I could tell my experience was going to be better. McKay Kunz my tech could not have been more friendly or professional. He was interested in me and my needs and not just interested in selling me a hearing device. The first vendor I visited there office was not very clean, was shabby smelled bad and had no privacy. The tech was not interested in me as soon as I let him know I was not interested in purchasing the brand or model of aid he wanted to sell. At House of Hearing the facility was clean, inviting and comfortable. The staff were friendly and helpful. I was taken to a private comfortable room and treated with respect and as a valued customer. I will definitely recommend House of Hearing to others.

Pa
Review №45

I went to the house of hearing in Riverton to try one more time to see if I could help for the hearing loss in my left ear I was having so much trouble hearing and understanding being in large groups made it even worse.When I came in and spoke with. Doctor McKay he actually listened to the problems I was having and work with me to find the best hearing aid that would correct my problem I am so happy I can hear my grandchildren I can hear in the movies I can hear in large gatherings. All of the people at Riverton House of hearing have been so nice and easy to work with all my questions have been answered quickly. I especially want to thank . Doctor McKay he made me feel that he really cared about me and my hearing problem he is wonderful to work with I would recommend House of hearing in Riverton to anyone who has any kind of a hearing problem they are the best

Ka
Review №46

Theyve treated me real good for over 15 years. I started out at the Tooele office and Im now going to the Riverton office. The clinicians have become like family to me. Today I saw Dr Liz Hankins and the service has been perfect .

Na
Review №47

Great ENT hearing partner. Very professional, friendly, and knowledgeable staff. Definitely recommended.

wa
Review №48

Excellent visit.

le
Review №49

I appreciate and actually rely heavily on a good reference, and so I want to give The House Of Hearing in Riverton all the stars I can for their skillful expertise during my hearing test and for the options and recommendations McKay gave me. I will tell you he made it easy for me to understand what I needed and didnt waste my time or money. I absolutely recommend you go see McKay and get your hearing checked!!!

ke
Review №50

I had a great experience working with them. They have a great staff and nice facility. They did all the leg work for the insurance paperwork and made it easy on my side. They worked around my schedule and are easy to work with.

Al
Review №51

Another great trip to the audiologist! Liz is one of a kind! I was having trouble with environmental noises and Liz knew which adjustments to make to balance out my hearing aids.

To
Review №52

Michaela was great to work with. I was having issues with my hearing aids and saw me at the last minute. She is friendly and efficient.

La
Review №53

Dr Liz is an expert at what she does! My husband, friends, relatives and neighbors have to come to her for all their hearing needs! My husband had trouble hearing out of one of his ears. Liz took a look, cleaned out all the excess wax and he was good as new! She’s your gal if you need anything hearing related done!

J
Review №54

Liz used her lunch hour to make a courtesy appointment with my sister that is visiting from out of state and doesn’t like her hearing aids. Who does that this day and age..?? She cleaned, adjusted, and gave her some great advice. I am so impressed!

La
Review №55

I have nothing but good to say about the House of Hearing. The staff helped me get the hearing aids I needed in order to hear better and it has changed my life. They seem to care about you personally.

Ro
Review №56

I had a very professional, friendly and informative experience with all the folks at EN&T. They made some complicated issues very understandable. I would highly recommend anyone needing help with any hearing issues.

Gi
Review №57

Very helpful . They educate you on what is best for your hearing . Liz is wonderful .

Tr
Review №58

Liz Hankins has been an awesome professional to work with in getting my hearing back to a good place. I have used another local service before and was totally disappointed with last minute cancelations and less than stellar service. House of hearing will always be my go to provider. Their customer service is beyond expectations. I would whole heartily recommend Liz and House of Hearing to anyone considering hearing care. Also, ask Les about her decorated cookies, they are amazing.

Te
Review №59

Friendly and qualified professionals. Comfortable atmosphere. Willing to solve problems. Little wait time for appointmen . The young Dr Liz Hankins is AMAZING. This is my 5th set of hearing aids and I have worn these more than any of the others combined.

Ma
Review №60

I was pretty sure I had some hearing loss and I was a little apprehensive when I went to see the House of Hearing. After a very thorough hearing test McKay determined I was indeed suffering moderate to severe hearing loss. He walked me through all the options and even told me about why it was important to correct my hearing. In about an hour I walked out with a demo pair of hearing devices and within a day I knew my world was changed. What a fantastic experience.

Ad
Review №61

I would highly recommend the House of Hearing for anyone who is in need of a hearing aid. I lost my hearing due to an accident, and was suffering from hearing loss and tinnitus. McKay has supported me since day one on this difficult journey, he is both personable and professional.He was very thorough when explaining my various options, and considering my personal needs. I am now wearing the Lyric hearing aids and it has been life changing! My quality of life has improved by 100%!I am able to hear again and the tinnitus that used to keep me awake all night has greatly improved. The Lyric hearing aids are inserted in the ear canal, so you do not need to remove them before going to bed, there by allowing me to wear them to help cancel out the constant high pitched screech that has beenkeeping me awake for the last 9 months.I will be forever grateful for McKay and the fine staff at the House of Hearing in Riverton for their excellent service. McKay, Thank you again for your dedication to making feel like my old self again!

Ch
Review №62

Great service, it has made a big difference in my life.

Ke
Review №63

Im on my way to getting my normal hearing back. Thanks Liz Hankins!My story: I woke up one morning in November with sudden hearing loss. I didnt think too much of it as I had this happen for 24 hours about a month earlier. One month passed and I saw a doctor, who mis-diagnosed the issue. Four months passed and another doctor mis-diagnosed the issue. Six months later and I bit the bullet to see an ENT, where we discovered the hearing loss was permanent. I have been using a hearing aid (just one as only one ear was affected) since June and after three adjustments were getting to the point of having normal hearing again.Why House of Hearing? I wanted quality service, not big box service, and quality products, which they deliver. The whole staff is great to work and chat with. The new building is awesome! Being close to home is a great plus.

sh
Review №64

I was there for therapy on my voice. It is going well and Dr Franks is awesome.

Li
Review №65

I have spent most of my life dealing with hearing loss issues. My story began over 40 years ago, at the age of 10, when I was told that I had irreparable nerve damage in my left ear and some slight nerve damage in my right ear possibly due to high temperatures with the measles, at age 6. At age 10-1/2, I received my first hearing aid. The first sounds I heard literally took my breath away. While I was excited to begin my new class year with my hearing aids, my excitement drained away as my friends pulled away because of my hearing aids. I set these hearing aids aside and when I no longer wore them, my friends interacted with me, once again.After setting aside those hearing aids, I learned how to read peoples lips with the help of my pediatrician. I also learned to apologize for a handicap I had no control over, asking people to please repeat themselves. Crowded social situations were difficult for me. My hearing would lead me to misunderstand a topic of discussion or pronouncing a word correctly. People would laugh at me. I would laugh with them which was humiliating and hurt deeply. It was exhausting for me to keep up this facade.One of the joys I have had is in working with kids. My last job consisted of working as a Teacher’s Assistant at one of our local elementary schools, which became increasingly more stressful as my hearing loss grew worse. After 3 years of working at this school, I stepped away in part because of the struggles with my hearing.In late 2018, my husband noticed that I was struggling to read lips and even though he would verbally spell out words for me, I could not understand certain consonant sounds. It was time for me to seriously consider hearing aids once again.So where to start?! In the end, I chose to go with House of Hearing for a couple of reasons. I had listened to their presentations on KNRS (105.9) and the information they presented sounded interesting. Additionally, I noticed that they had offices all over the valley.My first appointment was in April of 2019, with the audiologist, Dr. Liz Hankins. After having my hearing tested I was directed to an ENT doctor who set up an appointment for me to undergo an MRI, to rule out any tumors. Thankfully, there were none. This followed with another appointment with Dr. Hankins to begin the discussions of suitable hearing aids. Due to the severity of my hearing loss, I began a grueling process to find the device that would give me the best clarity and most comfortable fit.Shortly after this, Dr. Hankins invited me to a 1-day symposium regarding hearing loss. I learned a tremendous amount from that meeting. We were also given the opportunity to receive a book that Dr. Hankins had coauthored – “Overcome Isolation, which I found extremely interesting. The title could not have been better chosen. I have been learning how detrimental social isolation can be to someone’s brain, potentially causing such disorders as early onset dementia, and Alzheimers disease, for example.After this, I spent weeks trying out 2 different hearing aids, making my final decision with the Oticon brand as these hearing aids pick up more details in the sounds I was listening to. I can say that Dr. Hankins has truly bent over backwards helping me out. If not for her encouragement and more, I think I might have given up.Dr. Hankins has been the best audiologist. She is incredibly personable, engaging, a truly great listener, and very patient. I have received an intense education into the parameters of hearing and how loss of that hearing affects the brain. Dr. Hankins has worked tirelessly to fine tune the best sound parameters in these hearing aids for me. Looking back, I wish I could have found some way to purchase hearing aids years ago, even if it meant paying a few dollars each month, which may have stopped the progression of my hearing loss. Nevertheless, I can say without hesitation, how thankful I am that I chose House of Hearing and specifically, receiving help from Dr. Hankins.

Ca
Review №66

I would highly recommend House of Hearing to anyone experiencing hearing loss. With hearing loss after acoustic neuroma surgery my ENT surgeon who works closely with Dr Liz Hankins of House of Hearing insisted on me being evaluated and treated by her. She is outstanding and gave me such personalized care and treatment. She is truly an expert and is very knowledgeable in the latest state of the art options available. She was able to fit me with hearing aids that are perfect for my situation and has serviced me with followup routine visits to make any needed adjustments and to make sure I am getting the optimal hearing benefit possible as well as supplying me with maintenance items as needed at no additional expense.

Ro
Review №67

Great location with great service. Solved my problems!

Ka
Review №68

Great staff! I felt valued and very comfortable. I would refer anyone to them!

Th
Review №69

I have Been having problems with my hearing for years and I finally decided to take action. I decided to use The House of Hearing because they had an office about 1 mile from my house in Riverton.From the time I walked in the door I was treated like family and I felt like it was really important to them that my problem would be resolved. Dr. Slattery, M.D. was wonderful and promptly toke care of a fluid issue I had in my left ear. And I cant say enough about Liz Hankins, AuD CCC-A She toke care of my hearing test and toke care of all my question about my new Phonak Marvel hearing aids, they arent there to just sell you a product and get you out the door, she toke the information from my hearing test and used the information to customize the settings on my hearing aids, they will also set you up with appointments to come in and make adjustments to make sure you are getting optimal performance from your aids, I cant tell you how wonderful it is to have my hearing back, I just wish I would have done this sooner.If you need help with your hearing do yourself a favor and head over to The House of Hearing, you will enjoy the experience! .

Information
6 Photos
69 Comments
5 Rating
  • Address:4063 W 12600 S, Riverton, UT 84096, United States
  • Site:http://thehouseofhearing.com/
  • Phone:+1 801-783-4006
Categories
  • Hearing aid repair service
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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