This shop is by far one of the best places Ive been. They are very professional and know what they are doing. They tell you what is wrong with your car and they fix it. Not like other places where they fix one thing and mess something else up. Great mechanics and great managment! I highly recommend this shop. Great prices! Well worth every penny.
I had a sensor and oil pan go out in my Ford F150 recently. Eddie, Marty, and Jacqueline handled the issues quickly and professionally. I highly recommend Jim’s Auto for all of your car/truck repair needs.
Had an excellent customer experience here! Eddie and his crew are all very helpful and efficient with their work. I really appreciated their helping to explain not just what needed repairs, but also why and how it pertained to the rest of the car. Eddie was also very clear in conveying what parts needed attention and what was good to keep going for a while longer. Prices are reasonable too. Would highly recommend to others and plan to keep coming here myself. Many thanks!
My husband and I have been getting services from here for years now, and we love how professional the owner and team members are. We get the full amount of services and respect and never have to worry about the workmanship they always provide. I highly recommend this place to anyone who is looking for car services and at affordable prices. We are very thankful to have a good reliable repair shop to go, whenever we need it.Thank you guys for the awesome job you all provide.
I was told this place was a good spot for being honest and reasonably priced and I was definitely not lied to. First off the lady answering the phone was very nice and helpful, then once I got down there nothing changed pleasant attitude and clean shop too. I would highly recommend anyone who needs there vehicles serviced to go here. Also Eddie was a pleasure to deal with as well. I will definitely be returning here. 😁😎
I thought this was going to be perfect, read all the amazing reviews and I said this is the place I enjoyed the friendly communication, truly. However... I called to request service to repair an RV. Thankfully they said they could do, as long as I bring it in at 8am Wednesday (about 2 days away at the time). So I wait. Unfortunately, the people towing my RV came late (not the fault of Jims Auto). I called Jims at 1pm to see what they could do, and I was told I couldnt be seen until the next Wednesday at 8am (one week later). So I wait.. The RV was also where I was living at the time, so I had to front some hotel costs, but hey it is what it is. Final its the Tuesday before Im supposed to check drop off my RV. They then inform me that the mechanic that would be helping me was sick, and they had no idea when I might get any help. Again I get it, stuff happens. BUT when was I supposed to be told? When I show up Wednesday morning?? They also NEVER took my information to create a legit appointment, and all I felt was apathy towards my situation that I honestly thought theyd be helping with. When I said I guess Ill look somewhere else, they were very quick to the end the conversation and move on. Seemed like a great find and then I ended up losing a weeks worth (7 whole days) of time waiting when I couldve been finding someone else, and now even more hotel costs. Thanks Jims Auto Repair. I really appreciate your apathy 👌
Jim’s Auto Repair Shop is nothing but amazing and the staff went over and above to make me happy. They are helpful with suggestions on which direction to take with what decisions that I needed to make as far as my repairs. There was absolutely no pressure in which direction I needed to take. I could go on and on to sing their praises! Plain and simple you should take your car to this honest and friendly business and you won’t be disappointed!!
Excellent customer service. This is a family ran business that really cares about its customers. They helped get my car back on the road and Im very happy and satisfied with their service. From the initial phone call to my picking up my car the next day... Painless process.I appreciate you ALL.Thanks!
Great service Great prices. Highly recommend.
First of all working with your car or truck, you have to have trust with the people that take care of your ride. I found this at Jim’s. They are courteous, prompt and honest. They have you vehicle ready when they say they will, and they will call you with updates! Find that service any where!! Highly recommended!!
I love this place, always so nice and makes sure everything is up to date.
Jackie and the team are awesome. They provided quality service and you know what they are telling you that you need repaired is accurate. Our Highlander has high mileage, and once the repair was completed, our car ran great. They quote the estimated time for repair and honor that without any go backs or return trips.You will not be disappointed with Jim’s Auto Repair. Thanks again to this awesome team!!
This place is awesome.We trust people work here they are very honest and care. Every time I take my car I know its going to fixed good.Thank you family of Jims auto repair 👍
Absolutely love this place. I go here for everything from oil changes to engine work. They are always super honest about what I need & they don’t add a bunch of unnecessary things. Their mechanics & technicians are the only people I trust to work on my car. In the end I have saved so much money by using them & my car runs great. Thank you x100 Jim’s.
My wife Bobbie and I get a friendly, absolute honest complete car evaluation, and we can admit, “reliability”, that is so hard to find. We can say that, because we lived 60+ years and all ourlives it is so hard to find a honest mechanic!We’ll pay the price, which is standard and fair. (They have to make a living too, it’s a business.)But we will know for a fact what is going on with our car.Alex Borja
Excellent shop!! I highly recommend Jims Auto Repair. My Son has an older Nissan Sentra that needed some TLC. They explained and fixed the issue. The stress of $$ that has to be spent on older cars is tuff but they make it feel better by explaining what the issues are and what needs to be done. Truly professional shop with outstanding customer service!!
I highly recommend Jims Auto. They maintain my two company Toyota tundras, my jeep, and motorhome.Eddie makes needed repairs, without upselling services. I recently moved out of Riverside to Corona. But will remain a loyal customers with all of my vehicles.It is difficult nowadays to find service providers you can trust. You can trust these guys. They provide valuable professional service, and have never let me down.
Love this shop. Been using them for about 3 years. Honest and dependable. They take the time to explain what is wrong and how to fix it. Highly recommend them.
Went because my work van was leaking fluid in back Let Jacklyn know I needed it repaired ASAP for my work and she got me in and out in a few hrs . Not only that but the price was less then what was quoted. Nice to finally find honest mechanic, these are going to be my go to guys from now on, on my personal and my work vehicles thanks ever one over there for getting back on the road🙂🙂🙂🙂
The work done on my vehicle has always been reasonable and affordable. Ive given many of my Friends High Recommendation of Jims Auto Repair. Ive been referred to come to Jims Auto Repair by a Dear Friend many years ago. And Ive been still coming to have All my repairs done here. The Owners Marty and Eddie and Mechanics and Receptionist All treat you like Family.
Brough in my 2004 Ford Excursion for front and rear shock inspection and assessment. Eddie, communicated me thru the entire process and made recommendations to swap out bushings, front and the rear shocks. My truck is all original, meaning the components are 16 years old. Eddie topped the job off with high quality shocks, oil change, and an air filter change and I cannot believe how great my truck rides!! Its like brand new! Turned the job around in a day and a half. Eddies got the magic touch! I highly recommend bringing your vehicles to Jims Auto Repair!
We bring all three of our cars(Lincoln, Dodge, Toyota) to Marty and team for maintenance and repairs when needed. They have always given us awesome timely service with affordable repair prices no matter which vehicle is needing to be serviced at any given time. Always appreciate their professionalism and concern to make sure we thoroughly understand what repair is needed and why. We will always choose Jim’s Auto Repair for our auto needs. Thank you!!!!
Awesome service Jacklyn so good with her beautiful self she gives excellent customer service, and eddie did good job on my car thanks everyone
Great, friendly service. Love the family feeling that I get when I walk in. Hard jobs? No problem... they work their magic every time! Very informative of all repairs and future repairs that will be needed!
Our family and friends have been going to Jims for over 15 years. The staff is friendly and they perform honest work. They tell you the facts, give a reasonable quote and keep you informed during the repair process. You wont be disappointed with their service. Highly Recommend!!!
Eddie at Jim’s auto was great to work with! He got things completed in a timely manor and it was just great overall service, I will definitely be taking my vehicle back.
I really enjoy taking my vehicle to Jims Auto Repair. Everyone their is very nice and helpful. Once they finished helping me with my repairs, I make sure that I take my vehicle to them for all my oil changes and tune ups. I also enjoy talking all their employees, they are very friendly and professional.
I am very satisfied with the work done here. They have proven to be very knowledgeable in their analysis, and repairs have been completed in a timely manner. I will definitely be returning for any future service and repair work.
Marty, Jacklyn, and Eddie are the best! Great service. OEM parts. Very professional and knowledgeable. Have been going there for a long time and would recommend their services to anyone!
To make a long story short stay away.
They are always so helpful, and do their absolute best to give me the best deal possible. If I have a problem with something after they fixed I can easily take it back and they give it a look at with no problems.
Jims was so kind and accommodating. They charged me a reasonable price and got my brake rotors replaced the same day. I love them!
After dealing with many other shops, I’ve finally found a competent and friendly staff. Jacklyn was kind enough help me with questions and Marty went out of his way to make sure I was all taken care of. This is what all automotive service shops should should strive to be. Thanks Jim’s
Professional staff, honest, and efficient! Highly recommended!
Very honest feel safe going here always nice and professional. It’s really hard to find a place we’re there honest and trustworthy.
If you are looking for a great, trustworthy shop that you know will take care of all you auto needs look no further. Jim’s Auto services my cars and my kids, our family won’t go anywhere else. Thanks for always taking care of me and my kids, I won’t trust any other shop
Loved Jims Auto Repair! Everyone there were so professional and friendly. So glad I found this place! Will definitely be coming here from now on....😁
I wish I could rate this place more than 5 stars. Eddie & his team are outstanding! When I had sudden engine failure on the road, I was referred to Jims through my DriveTime warranty and I am so happy that I was. When I talked to Eddie, I was scared and he went out of his way to find a tow truck company to come rescue me. I wasnt even a client yet and he was bending over backwards for me! Once we figured out what was wrong, he explained everything in detail and made it easy for me to understand, as someone with little to no car experience. Never tried to upsell me on anything but stayed honest with what I needed for safety. He has a lifetime customer now. Highly recommended!
I love there work they do it fast and efficient. Very nice people hard working would recommend everyone goes here
Fast & friendly service. Would definitely recommend to my family and friends
Staff is nice and respectful. I will definitely come back for service if needed.
There friendly and keep it realistic, they dont over charge you or make you pay for things your car dont need. U was very happy with the service and the communication they had with me...
From counter staff to the mechanics themselves, Jims is first-rate. The job is done right the first time at a fair price and I was informed every step of the way.
Excellent service. Appreciate their honesty. Took good care of me. Thank you
Think you Eddie fixed the problem.. Timely manner very nice I will bring my vehicle back to him.. Go 24 he knows what I mean!!
Just had my single barrel carb rebuilt here and it was great! 🤝
We always have a WONDERFUL experience at Jims Auto Repair. Marty, Jacklyn, Eddie and the rest of their technicians are GREAT!!! They are very honest and trustworthy and this is why I will always take my cars there for repairs and maintenance!!
Loved the service, customer service was 100% and my car was done within 3 hours and we got so much done to our Ford Flex, will definitely be coming back!
Professional, honest, and reliable. Qualities hard to find in a mechanic shop. Look no further!
Honest price and great quality of service, but they take their time in fixing your vehicle
I have been going to Jims Auto for more than 10 years. Marty and Eddie are always professional and have taken great care of my cars. Their pricing if fair and their work is excellent. On the rare occasion when I had a problem they werent equipped to handle, the referred me to a well qualified shop that did right by me.
BUYER BEWARE!! DO NOT USE THIS SHOP!!! They are dishonest and go out of their way to deceive you! My wife got stranded on the side of the road so we were desperate. They saw that she was stranded with 5 kids in the car and completely took advantage of her! They charged us $338 for a part that they purchased at Auto Zone for $129.99. I called Jims Auto repair and the lady told me that their cost was $310 from the DEALERSHIP. Ive never heard of repair shops buying their parts from dealerships before so now i am even more curious and called the dealership and gave them the part number that Jims Auto Repair had listed on my invoice. Low and behold, the parts guy immediately says thats not our part. The dealership part # is 22680-7SAM00A. The parts guy at the dealership said it was a Duralast (Part # DL-3002) that was listed on my invoice. By now, Im starting to get upset so, i called Auto Zone and they confirmed the part # was theirs and that they sell the part for $129.99. Even, when i called them out on overcharging me, they completely lied about it! To go one step further and find out the dealers price, only so that they can turn around and charge that rate, is just deceptive! Then, Marty, the gentleman who did the work, calls me back and gave me a long story about how he likes to use OEM parts, which i am totally okay with. I get that! But when i called him out on the part # and knowing the difference between OEM and dealerhip parts, he just stuttered and didnt have anything to say. I told him he was willingly and wantonly deceiving me and that was just wrong and he didnt even know what to say! I understand that shops mark up parts a little but this is outrageously dishonest and deceiving. If they are willing to go to these lengths to make a buck, what else are they doing that they arent telling you!?
Marty the owner of this shop is so wonderful to do business with. He tells you the cost, and that is what you pay. I did not have a ride, and Martys wife gave me a ride a couple of times instead of waiting. Im very happy with the service and hospitality. I will recommend them to my friends, and family.Thank you
I got film placed on my new cars b pillars. Robinson did a great job! He is approachable and ethical. He is great at what he does. I now understand why his reviews are honest. Good job to high end detail
I feel this is maybe be just a local place but I have been going there over 15 years and all my cars run great. I have never been dissatisfied with their service. I feel they are honest and do great work. Thanks guys to all who work there.
These guys Eddie & Marty are very knowledgeable and very honest. I am quite familiar with vehicles but my health prevents me from doing the work. I have been taking my cars to them for years without any problems. Great guys, great employees, great office. You cannot go wrong at Jims.Cars Ive taken to them:Chevy 1500 2003Ford Explorer 2007Toyota corollaHyundai sonataBMW z3 2001BMW 335i twin turbo 2009Porsche 987 S type 2006
Im so happy they are so helpful an prices so good an always tell you whats up on your car. So nice Im so happy with them Thank you for your honest business an great people working there.
Great customer service!👌
Professionally? Jim’s takes the cake, hands down! Personally? I’d probably eat some of that cake with them. At the front desk. Lol Customer service was pleasant. And fun to chat with. I low key think they didn’t want me to leave since they lost my keys twice (wink wink) joking! I appreciate that they took the time on a hot busy Friday afternoon to come to my aid when I was broke down at the gas station too! 8 stars for Jim’s, if I could!Thanks again guys!!!
Just got back from picking up my car. Great people, great service. Price was a bit steep; I would have hoped for the service but I was wrong. $125 to tell me my breaks were squealing. Parts and labor was $130 not including the inspection.
This is the most honest dependable auto repair shop ever!!!!
I know nothing about fixing cars, but I do know that when I need my truck fixed, I take it to Marty and he fixes it and he does a great job!! All of the staff here are trustworthy and friendly, taking the time to explain what work was done and how to prevent it from happening again. They have comparable rates and are honest. That means a lot to me.
Bring your vehicles here first, let Eddie or Marty inspect, and feel the love when either or both of them discuss their findings and recommendations with you. You will find they give you an honest, thorough assessment of the priorities of your situation. Just walking in their office, waiting until Eddie or Marty could talk to me, I felt at home, comfotable as I was listening them talk with their customers. It was really clear, that these guys know their stuff and more importantly really, really take care of their customers.This is the best Auto Repair in Riverside, bring your vehicle here!
Jims, is one of the few places that I ca trust to have an honest evaluation and repair of my car. I have been taking my cars there for many years now and have never been disappointed with their services. As a family owned place their customer service is very nice and friendly. I highly recommend Jims. Anyone looking for an honest and affordable place to take their car take your car to Jims.
Very good place for your car
Parts took a little longer but satisfaction of work was perfect
Jims Auto Repair is the best shop in Riverside County! I know when I bring my vehicles here they going to take good care of me. They’re trustworthy and honest! I know as a woman I can always come here and they will never take advantage of me and try to rip me off. My friends and family all come here. This place is the one-stop shop to go, they do everything there.
This place is excellent. My family and I have been taking our cars here for years - actually as long as I can remember. Marty and Eddie really go out of their way to ensure you understand whats going on and provide accurate diagnostics of the problem. I failed smog and they got right to working on my TOYOTA - something wrong with my censors. Even gave me expectations on things I need to start looking at for my cars wear and tear.
I just recently purchased my first new car. In past experiences repair shops are great at screwing people over. I brought my baby down to Jims. Eddie and Melissa were great from the start for once Im confident with these results. Great customer service and everyone here was friendly and helpful.
My boyfriend and I just brought in our 95 Jeep Wrangler. They fixed everything and we didn’t get ripped off. Thanks guys!
We had a blown engine in a work van. Jims found a few extra bad parts and only charged us for the parts not extra labor.
Marty Eddie and all the guys are awesome been going to them for almost 8yrs now
Family Owned and Operated. Honest and Reliable. Great Customer Service and knowledgeable staff. I would recommend Jims Auto Repair for your Automotive Repair needs whether Minor or Major.
Always busy courteous will oblige you in many ways quality always first and if they cant do it theyll send you where it can be done but thats not often
These people are super efficient and friendly. Ive been getting my beamer repaired here for awhile. They are always really busy.
Very reliable staff! They’re very professional and family oriented... Everyone is honest and helpful! Highly recommended
I read all the great reviews and i had to check them out myself . They definitly deserve them ! Kind, courteous and quick. Everything youre looking for at a mechanics! After helping with my Alternator, they gained a loyal customer ! Thank you guys!
Buyers beware. These guys were trying to overcharge me by saying I needed a whole air conditioning system in my car when I only needed 2 things. I’m glad I went to get another opinion somewhere else! Crooks!!
I come here for all of my auto needs. Staff is very friendly and family oriented. Would definitely recommend to anyone.
Always so helpful.
Great friendly service and fair prices. Ive been going there for years.
Parking is limited, but its a nice shop for an Oil Change. The only thing I really didnt like is I asked for 5w30 at the front desk(because thats what my Engine recommends) and they put 10w30 in it. Its not a problem because this is California, but I wouldve rather stuck to what my engine recommends.
Always great! Love the prices an honest workers
An honest mechanic is hard to find these days. I am glad to have found Jims Auto Repair for they are honest and fair with there prices. Always a joy to see you guys. I have brought 5 cars to them over the course of 12 years and have always been glad to pay them for there services. Thanks Marty and Eddie and the team.
I always get treated with respect and my car done right right the first time !
Always been great, keeping me on the road.
They did the work but had to do the rest and find out what they didn’t connect correctly. this is insane lmao
Outstanding! A great place to get your engine work on your car. A true one-stop place and to make it all even better, they are not only very honest, but very reasonable in their prices.
Very trustworthy and good people I can take my car in and know Imnot going to get burned
I brought my car here a few times and I love it, Eddie and the staff give great Customer Service. My car sounds and runs great, I am very satisfied with the work they did.
Great service. The owners are good people.
Great service and most knowledgeable staff
These guys are...honest..professional...take pride...they are a very busy shop..and want to get the job done..the RIGHT way..everytime...i am very pleased to have them on speed dial..
I take my cars there for years! There or prices are fair and they do excellent honest work. Mike Sandoval
Best car repair service ever... honest and reliable....
Friendly staff, great prices, and awesome service!
Friendly team, always happy with everything.
Good people, good service!
Do not go here for auto repairs. They wanted me to pay again, after the work they did failed me.Terrible workmanship!Avoid jims auto repair.
Horrible customer service, had to call back 4 times and still didnt get an update.