If only i could give 0 stars. Very rude and unprofessional both cashiers today. Also rip off 15 dollars more to renew your plates? I dont think so!!! Also IF THEY HAVE A SIGN TO REQUIRE MASKS FOR CUSTOMERS I THINK IS ONLY FAIR THAT THE 2 GHETTO LOOKING CASHIERS WHO WERE TALKING TRASH ABOUT THE CUSTOMER THAT HAD LEFT THE STORE SHOULD BE REQUIRED TO WEAR THEIR MASKS AND THEY WERENT (VERY DISRESPECTFUL AND SELFISH)

Devastating service. boorishness. incompetence. the cashier made a mistake by not adding the amount of payment, and for her mistake did not hear - sorry, but heard, pay again fee, and plus $ 2 per transaction. -10 out of 5 stars

I was informed to provide my social security number to purchase a $1400 money order and when I refused I was looked at like I was dealing drug and sending undocumented money. Took my business elsewhere where I wasn’t even asked to provide my social security. Never heard of such nonsense! In times of such high identity theft cases could not provide me with a valid reason of why my social security was needed to begin with! Bunch of criminals working there!

This place advertises 24 7 hours and the fact that it never closes. its very convenient for me because I dont like traffic and I dont like walking into busy businesses during peak hours. I have always found the staff here to be friendly helpful and fast. Definitely recommend this place

Worst currency exchange is this one and the one in Winston plaza! The owner needs to hire better employees because these hillbilly women he has working there with no teeth and treating people really unprofessional need to be fired! I will never give them my business and I’m sure others feel the same!

Horrible. Will not notify you of any discounts on city stickers, etc. Just want your money. Do yourself a favor and go somewhere else.

I had a visit to the Thatcher Woods Currency Exchange in River Grove, Illinois on 4/22/20. This took place during the time of 10:20-10-30 p.m. I asked to wire money and I was asked for the name of the person I was transferring money to. So, I gave the first and last name, and once I found out no information was found on the computer, I soon realized I had given the wrong last name. I called my wife to ask for the last name of the person, and she told me the correct one. I gave the lady at the desk the corrected information, however, she was angry with me and threw a fit. I was shocked by her response as I had done nothing wrong, and then just a few seconds later, she flipped the sign from behind the glass to close her station. She then went on her phone to talk to someone, assuming its her supervisor, I stood quietly. After the phone call, she looked at me with an angry face and said rudely, leave the store and come back tomorrow. Ive never experienced such rude behavior from an employee, even though Ive come many times, this is a first for me. If the employees supervisor can review the footage, please do so. The time stamp is listed above. Thank you.

I visited this location a couple times needing to buy a city sticker. I remember being in and out pretty quickly. I would go to this location if I needed that type of service again.

Worst experience ever the young girl that took care of me kept giving me an attitude because the card machine wouldnt take my card because it was a Capital one card I was told. They kept mentioning that I was going to break down their card machine. Which Im sorry its not my problem your machines are outdated. Then she gave me my receipt and I was walking away because I thought she gave me my city sticker and with and attitude she said really youre leaving without your city sticker I told her not to give me an attitude because I was never rude to her. Then she said youre paying all this money and leaving without your sticker but the whole time giving me an attitude. When I asked for her name because I wanted to report her she ignored me. Save your time and take your business somewhere else. They dont deserve no ones service. They dont know a single thing about customer service.

They dont know what they are doing.Rude and unprofessional. Especially, those two ladies who work today on September, 23 2020 at the noon shift.It is not first time happened.

Horrible place to go to lady inside the office keeping me waiting for half an hour then showed up said system is down and went back in didnt even bother to lock the door since there system was down,, i wish there was zero star

Nasty weird looking worker after midnight having an attitude like she working to pay my rent how the heck do they hire these kinda workers where do they even find them nasty samples

Horrible service worst service ever the lady didnt even ask to put me on hold just picked up and put me on hold for 15 minutes

If you dont want to do your job just say so. Car that had joint ownership and only required 1 signature from Wisconsin and you are about to make me drive back to Wisconsin for a death certificate from people I dont even know. Get your moron employees under control.

Worst Consumer Service Ever, very rude when when attending ppl of color

The worst customer service ever. The representative was rude, with no desire to answer any questions or do anything to make a customer satisfied and happy.

The people working there are really frendly and always want to help

The worst place very rude and dont care ask for a manager and she said after 8 am call after 8 and then that say after 4 pm maybe thats way there is so many complaints .had a title transfer and plate transfer and thay charged me for new plates and when I told them she said sorry but its done already and I quoteIts only $108 still waiting for the so called manager to call me back if you can go to Elmwood park or Melrose park

Bad customer service. Racist workers!

They don’t know what EFS check is :):):)

Worst experience ever no help or answer