I started working with Scott when I only needed auto coverage and have expanded my relationship with him as he’s helped me through various stages of life, including purchasing a home. He’s always taken the time to walk me through my policy in great detail, answer my many questions, and provide thoughtful suggestions without overselling. With his personal touch and attention to detail, I continue to recommend working with Scott and State Farm.
Scott helped me through multiple iterations of coverage to get the best and correct coverage to fit my needs. He was patient, prompt, and answered all of my questions!
Scott Cases office issued clients homeowners insurance policy timely and correctly to meet closing deadline.
Fantastic people in the entire office. Scott really takes the time to sit down and listen to all your needs. He is very hands on and takes great pride in resolving all issues.
Scott Case is friendly and very quick to respond. Hes always looking to help you get the best economical deals for your car, home or life insurance. Bundle and save!!!!
Scott and all of the company at state farm have been amazing!Always timely replies always helpful always looking for ways to save the most money with the best coverage100% perfect stars
Scott Case along with his team are so helpful in answering all my questions, no matter how small. He also called with an important reminder for my sons renters insurance. Thank you!
Scott Case always gets back to me immediately! His office staff is also very helpful and clarifies doubts I have about my policies in terms I can understand. I highly recommend him!
Scott and his team make the insurance process quick and easy. They listen to your needs and provide information about the best deals for your situation. Scott is very patient and will take the time to make sure you understand your policy. If you want to save money and have an agency that cares for you, I highly recommend Scott!
Scott and his team are best in the business hands down.Superior Customer Service and follow-up, Best coverage options while still being cost-effective.Long time client and I wouldnt go anywhere else.If you dont join, youre definitely missing out.
I’m always amazed and happy with the quality of service I receive from Scott and his office. They are very responsive by email and text which is great.
Scott Case is absolutely a dream to work with! He is very professional! There is no waiting around or having to follow up with an agent to get an answer! My list of things to do was an easy breeze today! Thanks again Scott
As a first time car owner and home renter, I had no idea where to start when it came to finding the right insurance. Scott is not only professional and easy to talk to, but he really took the time to help me understand the process and find the best options at a great price. He and his team at State Farm are very responsive, thoughtful, and continue to save me time and money!
Happy to have switched to State Farm! Was paying way more at American Family Insurance. Chidiadi Obia was the agent who helped me. He was very helpful and knowledgeable. He did not sweat me to buy their insurance and he updated my policy for me through the mortgage company. Thanks Chidiadi !
Scott Case and company give amazing customer specific service. We are thrilled to work with them. Even though we have moved far from their location, we would never want to switch agencies because we are not sure anyone could do half the job that they do!
Excellent service! Scott is very knowledgeable and professional. Quick and thorough quotes with descriptive explanations.
I switched insurance providers a handful of years ago and its been a noticeable, positive difference because of Scott. Scott is incredibly responsive and has been extremely helpful throughout the claims process. We had a significant storm come through causing damage to roof, siding, windows, paint, and Scott helped submit the claim right away and helped manage the entire process with various contractors saving me significant time and effort. We also have had a breakdown of HVAC equipment which was covered by the Home Protection System. Scott again quickly submitted the claim and help to manage a relatively seamless process throughout. I highly recommend Scott and his practice to anyone.
Scott is Great! He really works hard to get you the best rate.
I was curious about my statement and without missing a beat, Stacey and Scott took time to go through my statement and explain the answers to my questions. My mom, sister, and I are all customers of State Farm with Scott Case. Highly recommend.
I was having a very hard time looking for a company to insurance my business. Scott made everything so stress-free and easy. Always answered calls and text immediately. After working with him I have changed my home owners and car insurance. Recommended 100%.
I use Scott for home, auto, life, and business insurance. Highly recommend him to anyone looking for insurance!
Have supported my family for years and are always available to answer my questions.
Ive always been an client of this State Farm branch since I started driving. When my old agent retired and Mr. Case took over I was a bit concerned at first. However, I have had nothing but great experiences with Mr. Case and his team. To be honest my experiences have been better then with my previous agent. You arent just a dollar sign, you are a person. The office sends me birthday cards every year! In addition to all of the personal touches they want to provide you with the best value. He understands the tough economic situations people are in due to COVID-19 pandemic and tries to work with you. I cant say enough about Mr. Scott Case and his team. They are the all around town best State Farm agency in my books!!
First, let me state that I was going to give 3 stars, because aside from minor communication issues that received quick attention from my agent, Scott Case, I havent had any claims with which to judge their response. Conversely, 5 stars are reserved for companies and individuals that jump through flaming hoops for me. That hasnt been required......yet. The only negative so far is with their Drive Safe and Save program. The metrics are often mismeasured and incorrectly rewarded. To be fair, their program is equal to the last two similar programs I experienced with previous insurance providers. Its simply a marketing gimmick. Nevertheless, Scott is very responsive, the coverage is fairly priced and I hope I never have to find out how they respond to a claim.
Scott has been absolutely AMAZING with helping me set up my business policy. Thanks for your professionalism!!!
I just wanted to drop a note to you to tell you how great Chidiadi Obia has been in handling my insurance needs.Chidiadi attends to my requests and questions expediently and effectively. I never have to worry about anything being forgotten or dropped. Thank you so much for your time.
I was referred to Scott and Chidi by a friend. Recently my car was stolen and totaled and my previous insurance company wanted far more for my new car. They seamlessly ported me over to SF with both my auto and renters insurance at a significantly less price. Don’t question, just call them for a quote. Super easy!
Mr.Case has been great since taking over for my previous agent! He reaches out and follows up in a timely manner. He even calls just to check in. He does his best to explain and make sure you understand new polices or changes and helps you find discounts!
My company has worked with Scott Case since 2018 as his vender. Scott has been a pleasure to work with. He is prompt, reasonable and respectful to the various team members he interacts with here. He is also diligent about getting the facts straight for the situation were working with. This help gets a winning plan in place with clear expectations.
I have been with State Farm for many many years. They are always ready to help and very easy to communicate with. I feel I’m in good hands. Everyone in the office is friendly and helpful and Scott is always eager to help out.
Scott and his team at State Farm are excellent!! As my insurance agent for personal and business needs, I would highly recommend his services. If you need a agent that answers your questions promptly, while providing great service, then Scott is your agent! 5 stars across the board!
Scott and his team are great agents that have helped me and my family with our insurance needs across various lines of business.
They are the best! So helpful, professional & knowledgeable!!
Always fast and helpful. Have had them insure my automobiles and home as well. Very pro and friendly.
Scott has been very professional and responsive to my home insurance needs. Always informative and ready to help!
Scott is pretty amazing. Quick responses. Quality rates. Candor and honesty. Really can’t ask for much more in an insurance agent.
Ive had nothing but a great experience with this agency, especially the service received from Chidi. He has been great with follow up and has stayed on top of all my home/auto deadlines. I appreciate his thorough approach and would highly recommend this agency.
Gave me the best quote out of 4 insurance companies and they are in my neighborhood. Highly recommend!
Scott is always very responsive, professional and helps you get the best rate possible, I’ve been his client for a few years now and have both renters and car insurance with him
Very professional. Always very responsive and helpful. I highly recommend!
Working with Scott and his team was easy and would definitely work with them again. Thanks for all your help!!!
Always get back to you promptly with answers to questions and t me t your needs
Chidi has been nothing but professionalAnd helpful! My wife and I just bought our first home and Chidi made the insurance part so easy! We also added our car and got a great bundle rate.Thanks Chidi and all those at Scott Case Statefarm!
Scott and his team are always a pleasure to work with. When moved into the neighborhood, we switched to Scott’s agency. He has always been very helpful and reponds quickly to all inquiries.
Very professional and responsive agent. Much attention to all clients needs. Thank you.
Ive been a customer of Scotts for years and the service and responsiveness had always been impeccable. Scott and his team go above and beyond!
Responsive, professional, and helpful - Scott and his team make everything easy!
A few words about my experience at the State Farm Insurance office of Scott Case in River Grove. I stopped in just to get some basic info about what they had to offer without any intention buying anything and I wound up agreeing to transfer my auto and home policies to State Farm from a different company. Why? Better coverage, better rates, and most importantly we discussed my current coverage and how it could be improved upon. Not a sales pitch, a discussion, and thats what did it for me.
Scott was incredibly helpful to me and my entire family. He went above and beyond in a time of need and worked hard to make sure we got the best deals and the best coverage! He not only helped me with my car insurance but also with my car loan, life insurance and condo insurance! I would recommend him and his staff to anyone I meet.
Very helpful!
When you get treated right and wind up with great auto and property insurance you have to write a review to let people know so here is my five star review of Scott Case and State Farm Insurance.
Scott & his crew are amazing. He really listened to what I wanted and needed in my policies. I was able to get my car insurance, homeowners and renters insurance for my properties around town all for a better price than I was paying with Progressive. I highly recommend Scott for all of your insurance needs!
Scott helped me take care of all my insurance needs for my whole family. Life, car, home, jewelry, financial services, etc. He was very knowledgeable about all the services and provided me answers to all my questions! A pleasure to work with!
I switched to State Farm after meeting with Scott. He looked at my situation and what I was looking for and suggested several options that fit my coverage and budget requirements. Knowledgeable and personable agent that puts the needs of the client first.
I am so proud and thankful to have Scott Case as my State Farm Agent. Every interaction I have had with Scott has been very smooth and rewarding. When he knew I was interested in new insurance policy, he drove all the way down from Chicago to talk to me in person. He also helped me bundle my policies to ensure I received the best pricing! Thank you for everything, Scott!
Excellent customer service!
Scott is very professional and informative. He gave us a great quote and made us feel very comfortable. I am going to recommend my family and friends that are looking for a new insurance agent to come see him.
Fantastic office! Helped me with all my needs and were very friendly! I have recommended all of my friends and family to this office because of the exceptional service!
We work very closely with Scott and he takes great care of our clients! Always a pleasure to work with, wed recommend him to anyone.
Scott was very helpful and polite during our conversation. 5 Stars! Highly recommend!
Never before have I experienced this level of customer service! Scott personally helped me with my insurance and set me up with a retirement account so I can plan for my future. I will recommend working with him to all of my friends and family.
Excellent customer service! Scott also helped me roll over my old 401k from a previous job into an IRA. I didnt even know State Farm did retirement accounts until I met Scott. Very helpful!!!
Scott is a great insurance agent. Highly recommend!
Scott did a great job helping me navigate different homeowners insurance policies to arrive at the best one for my first condo. Thanks!
Scott helped me set up an investment account to diversify my retirement portfolio. He is quick to respond to emails or phone calls and the rest of his staff is also very helpful. Highly recommended!
Scott helped me with a mutual fund and the service was great! He made the transaction very easy and I am pleased to see my fund doing so well!
Scott and his team were very helpful and friendly in setting me up with a fantastic renters policy. They were able to get me more then enough coverage and include ample personal liability coverage as well, all for a very reasonable price.
Scott explained all of my different options, pointing out the benefits and risks effectively, leaving me in a place to make the best decision possible. He is quick to respond to any question with appropriate and accurate information.
🤠🤗👍👍👍👍👍👍👍👍👍👍All I have to say is tropical storm Nate. We had gotten caught in the forward bands of that storm late Saturday night and early Sunday morning. We were on the road to Gatlinburg Tennessee to visit some family. The rain was so bad around Louisville that we tried to get off the road and ended up driving through a pothole that was flooded with water. We couldnt see the road let alone the pothole because it was covered with water. It smashed the front bumper, the driver side front tire and cracked the wheel, blew out the rear driver side tire and knocked the vehicle out of alignment. We had the vehicle towed by flatbed to Oxmoor Hyundai in Louisville and ended up getting stuck there for several days. We ended up renting a vehicle and made it to a cousins house for a day when the Hyundai dealership called us and told us our vehicle was ready. Big Jim Upton service manager at Oxmoor Hyundai told me that he had never worked with an insurance company that got them their check as quick as State Farm did. He was truly impressed! He said whoever my agent was, was on it heavy and pushed the ball down the court until they received all clearances and payment. You can see my post about Oxmoor Hyundai, it correlates with my comment about State Farm here. All I can say, if you want good service, if you want things done right, if you want peace of mind, if you want value for your dollar, give Scott Case a call, he goes above and beyond!🌟🌟🌟🌟🌟
Scott is a wonderful colleague.
A standup guy, and a standout Agent!
GAME CHANGING experience working with Scott!!!