Probably the worst experience I’ve ever had with a company, owners and workers are too egotistical… The way they act is humiliating and disrespectful if you know what’s smart you’d avoid using this business, wish I did.

The only company available and arrived in 30 minutes. Also excellent tow.

My daughter had a car accident the folks at Rio Rancho Towing and Paint and Body took very good care of my daughter and her car. Thanks 👍

The guy answering the phone is rude and doesn’t listen. Would not recommend!!

Quality equipment for medium and heavy towing. Quick and got it done

Super nice and fast service. Although, they werent able to help me, Jeremy provided another local towing company to assistant.Thank you🙏🙏🙏

0 stars!!!! First of all we were told it was $100 + $5 a mile. We had it towed less then a mile away. But they charged us 7 miles! We asked about it and were told we also get charged for them to come to our house (back mileage). I called the place and asked if mileage was charged from pickup to location with no back mileage and he said yes. So I then told him we just used them and explained we got charged back mileage, when he just told me they don’t. He said bc our tow was less then a mile away they have to charge back mileage?? So they say one thing on the phone and then charge extra once the job is done. Also the tow driver insulted my husbands cobra, calling it a fake and talking trash 🙄🙄🙄

We work for a non-profit next door to this company. Yesterday (Saturday 4/25) we had about 14 volunteers and one gentleman parked his truck on the easement side of the curb in front of their business. No signs to indicate private property or anything,, but the owner of RR Towing decided to bring out his truck, hook up this volunteers vehicle and proceeded to tell him he had to pay $100 to get his vehicle unhooked. Could have just as easily walked over to ask for the vehicle to be moved, but guess the free money is just too much for some folks. Will never recommend.

Dude helped me out big time. Place rocks

Very nice, understanding and professional. They took care of my brothers car and helped with a battery jump cant thank them enough !

By far the worst customer service I have ever encountered. I have never in my entire life had someone yell and raise their voice to me over the phone. I was also hung up on. I have called back 6 times to only have my phone calls ignored. I am incredibly baffled that a place like this can me even open for business. This the worst towing company I have ever had to deal with. As a business owner in New Mexico and community based individual I give this business less than one star.

Needed my sons car taken from my driveway to a shop on NM528. Called them at 8am they were at my house by 8:30am. The price was exactly what was quoted on the phone. The driver was very careful with the vehicle. Good experience with them.

I called to schedule a tow and the gentlemen was so condescending and rude to me i decided to call someone else. I would rather pay more for a different company then less for someone who disrespects their customers and acts like their stupid.

They are very strict at their impound lot. Prices were probably good for impound lot, but the tow fee was expensive! They do stick it to you on a weekend for impound. Didnt like that $$ rule. To talk to a person you stand in a small lobby and they come to a little window. Very impersonal, however I suppose they might get some pretty angry customers. The lady that worked there was very nice. She took the edge off it being a very hot day and having to pay them $200 for a car that was totaled and getting picked up by another wrecker.

If I could do 0 stars I would!!! Milton and his wife are rude disrespectful and a complete disgrace!! Please do rio Rancho a favor and find a different company. They dont care about there community or there customers save yourself the frustration of being ripped off and treated horribly and go elsewhere!!!!

Jeramie was very helpful and efficient.

I am from out of state and got a heavy truck buried in the sand. Other company tried then said they couldnt get me out. Rio Rancho came and although it took a couple of hours, they knew what they were doing, how to hook up and the angle needed to get the truck out. I do recommend their service.

Had to pay a storage fee even though the vehicle was only there for an hour... if they didnt have a crash contract they would out of business. I would never willingly use them.

Milton is great to work with, very careful during all phases of the hauls. Ive used him 5 times (sadly!) and hes always there when he says he will be, and no phony charges.

Fair prices !Great customer service !

I get my car towed and come to find out either apd or Rio Rancho towing stole over $300 in birthday presents that I had for my sons birthday gifts in my car.... Does it make you all happy now that my son dont get his birthday presents im a single mom barely making it and cant replace you all make me sick i hope you can live with yourself to take a childs birthday gifts...

Unfortunately, had to deal with them recently. The person who took my daughter back to her vehicle was extremely rude. Its never enjoyable to have to use a towing company, but safe yourself the headache.

So I got a tow for a vehicle that wouldnt fit a tow dolly. It was a simple hookup and tow 5.7 miles to my home. When we were leaving, I set the odometer in my personal vehicle to 0.0 and we drove straight home. I was charged 16 miles. The driver was also somewhat aggressive and I REALLY didnt want to get in a yelling match in my driveway. At least I now know who NOT to call... ever... again. Oh, I also did a google maps trip and it also came up to exactly 5.7 miles. Go figure.

Good service and reasonable prices.

Tow guy was nice but prices are outrageous.

Charge too much

Definatly the WORST ever!!!!! DO NOT go here! They are so rude they slammed the door on my face and werent letting me pick up my car because I didnt have my registration on me it was in my vehicle! They threatend me. They are all very unprofessional and very rude!

Honest! Took care of my car when no one else would.

They are operating a bait and switch system on their pricing...Driver was obnoxious intimidating and threatening. ..he threatened to impound my vehicle unless I paid the extra costs he said I would have to pay after the company had already agreed to a price with my towing insurance company...do NOT ever use this company ...total ripoff artists. ..

All this company does is rip people off. This is a place you want to stay away from. They charge you a ridiculous amount, even for non-concensual tows. Would not recommend to ANYONE.

Very pricey, but was polite, patient, and got my car to where I needed it. They also got to me rather quickly.

Very helpful

They were able to help with a heavy duty recovery after every other tow company in Albuquerque turned it down. They had the equipment and knowledge to get it done.

This place is a total rip off. My motor cylce was stolen and then recovered by rio rancho police department. They used this company to tow it to their lot and to the police department. I was assured by the RRPD that they would not charge me that much. When I arrived to the office. It was very unorganized and not helpful to my situation. I asked if they could help me since i was a victim of a crime. They have no mercy for the victims of crimes. I was charged 100 for the initial tow, another 80 for overnight charges. another 100 to tow it to the PD. Which is about a half mile from their business. and their additional cost. Total came out to 350 dollars. Tried pleading my case with them but they came with a retort it is what it is. So please people, do not use this company as their only to steal your money. Even the police department and MVD were shocked to the cost of the tow. I say again, stay away from this place.

Good, honest people.Prices are reasonable.

These people are the worst rude and overcharge for everything NEVER USE Them !! Horrible Horrible !!! Do Not Use Ever they will RIP you OFF! The lady on the phone is horrible and you cant understand her broken english!!!

Awful towing place. They seem like genuine crooks. Go literally anywhere else but here. I talked to other customers and theyd had problems with shoddy repair jobs and shady overcharging. Rio Rancho towing is your worst nightmare.

Not too happy at the moment. They missed a broken windshield from a front impact. They said that they noticed it but just assumed it was there before. Now Im stuck dealing with the insurance, rather than them stepping up and admitting that they missed it. Im hoping this issue will be resolved, so I can update this review.

I called about my car the next day after having to get my car towed after getting into an accident the morning before. The person who answered the phone yelled at me to wait. They take forever and are extremely unhelpful.

Great people

They were very rude cussed out my mom the man was rude and very unprofessional plus they are the most expensive.. wont give you a price until they want to

We dealt with the owners kids to get our truck out. The kid was on the phone the whole with his mom to process our payment. The lady was rude when we would talk to her on the phone. They need to go out of business.

They picked up my car I went the next day a bunch of stuff was missing MINTON the owner said I dont know anythingthis place SUCKS a bunch of thieves STAY AWAY FROM hereRio Rancho Towing

Paid $125 to have my truck towed less than half a mile. Driver told me he couldnt tell me the price until he got me to my destination. Ripoff!