Josh has come to my rescue four times over the years. The service he provides is convenient with pick-up and drop-off, and well-priced. He has added years to my laptop by replacing the hard drive and battery and generally cleaning out junk that was slowing down processing. I am very happy to have discovered him and recommend him highly.
Let me begin by saying Ive been building my gaming computer and upgrading since 2016 myself. Ran into an issue that had me stumped, and a hectic work schedule left me completely unavailable to troubleshoot everything.I was really hesitant to allow someone else to work on something I put in so much time into but Josh was amazing. I called him about the issue and he was on the same page about all the issues immediately and even offered to pick it up the same day which he did.Turned out it was a MOBO going bad was not reading my RGB fans or FTW 3080, and it decided to do it after I moved my setup to a new case with a ton of RGB and non RGB fans. He was able to diagnose it within a day and offered to upgrade it, defaulting to me choosing the motherboard since he didnt work on gaming computers as often. (This is something I really appreciated).Motherboard came in late but he was able to accommodate since I was going out of town and had it done within a day.I give Josh 5/5 on everything, he communicated often, did a phenomenal job and I wouldnt trust anyone else to work on my PC ever again. Extremely knowledgeable and professional, even sat around at the end to talk about the motherboard.i9 9900K on Aorus Elite, 32GB 3600, EVGA 3080 FTW.
I called PC Mobile Pro & got instant professional service. Josh picked up my computer the day I called him and returned my repaired computer on the day he said it would be ready. Great quality professional service and excellent communication with a Happy Happy smile! Josh is full of positive energy & a great person to talk to. I highly recommend PC Mobile Pro to ANYONE who needs PC service with a smile. Josh, Thank you so Much!! Daniel
Josh was fantastic! My laptop needed a new fan. He ordered and put it in right away. He picked it up and returned it. He also found some viruses and fixed them too. I highly recommend Josh.
Emailed them about some work on my desktop and Josh was able to come out very quickly. Took a look at my system and made a recommendation on how to improve it. Went with his recommendation and he was able to order it and come out after Christmas in order to pick up my hard drive and get it back to me within a day. Very professional, very quick service. Would definitely recommend and will also consider using them again.
Thought my PC was beyond help (user error). I was about to buy another and start over but luckily found Josh nearby. He picked up the machine and brought it back the next day better and faster than I remember it since new. He spent a good period of time answering my questions and offered some good tips about cyber security. A Plus across the board.
Josh recently repaired my sons desktop gaming computer. He was very professional, prompt and responsive. He personally picked up the computer and dropped it off as well. Made it very easy for us! Would definitely recommend his services and will do business again!
The idea of someone going to your house to pickup your broken PC is unique and awesome. Josh is incredibly responsive. As a person that usually knows how to fix PC issues I was stumped on an issue I had building a new computer. I was not to keen on having my pc worked on because in the past (with other PC fix places) things wouldnt be done right or would be done sluggishly. I worried, but within a day he fixed the issue no problem.Josh also has vast and impressive experience with computers ranging from as far as I know the 90s to high end gaming computers of today and it showed because he passionately spoke about the different things he worked on. Would not recommend someone else to work on your computer.
Josh is a rock star. My system went to sleep and never woke up. Josh came to me, picked up my computer and brought it back to me fully restored and operational within days. Awesome!
Josh is awesome!! He really knows his stuff, is personable, and in addition to providing stellar service at very reasonable rates, he is honest and generous with his time and if need be will help educate and empower you to better understand and utilize your computer. That he comes to you is such a great bonus!! We were so pleased with our first experience with PC Mobile Pro regarding a laptop issue that we plan to have Josh come by in the near future to to upgrade and do some maintenance on our desktop PC . He genuinely loves what he does and it shows. Goodbye Geek Squad, Hello Josh!! We cant recommend him enough!!
Once again Josh came to the rescue! I have called on him a number of times over the years and he has taken care of my computer repair and servicing needs with efficiency, expertise, convenience of mobile service and competitive pricing!
This is truly one of the best experiences for repairs by far! I never have good luck when it comes to electronics.Josh came and picked up my computer the next day. I didnt think there was any hope for my macbook pro to get fixed but Josh was able to get it. He came and dropped off my computer the next day and showed me all the systems and how it was good to go. My computer is working like its brand new out of the box, I couldnt be happier. His price are very reasonable, I would highly recommend.
Josh quickly found a display screen for my macbook pro and repaired in a very timely manner. Excellent professional service.
Josh is very personable. He listened to my concerns and addressed them clearly. He debugged my PC, made recommendations for upgraded security on it and my other devices and completed the job within 24 hours. Highly recommended!!
Josh is the top of the business. Has worked for my brother and now my household-efficient-quick and really knowledgdable.
Josh did an excellent job updating my laptop. He was punctual. He did the work in the time frame set.
Its been 4 months since my laptop was repaired. Fair pricing, immediate response and it was ready the next day!! *** I wasnt patient enough for the system update to finish installing and did a hard shut down and wiped everything. It wouldnt even start up. So glad the software was installed and everything has been working perfectly since then!
I have received excellent customer service when working with Josh on my computer issues. He picks up my laptop and drops it off when ready. Cannot ask for better quality, service, and friendly service.
Honestly one of the best and easiest experiences for repairs. I messaged Josh and he responded that day with a pick up date. Then when he picked it up we talked about what was wrong and he had it fixed within the next 2 days. Since then my pc has run better than ever. Most definitely my go to from now on for my repairs.
Super fast, super friendly, expert in PC diagnosis and repair and very reasonable repair costs. So happy I called Josh. Love the new solid state drive and how well my computer works now. Josh is a really great honest guy. Love the pickup and delivery/set up right in your home! I highly recommend him. Thank you Josh! I will be recommending you to all of my clients.
Josh is very Professional and Responsive. Had our computer back and running in no time. Saved us!!!
I viewed Joshs online showroom for custom built PCs. I wanted one model but asked for some particular modifications and he was more that supportive of getting me just the machine I wanted. Josh was a delight to yap with and plan the the new desktop computer. He is smart, very knowledgeable, and courteous. He was on time and was able to keep his promised timeline in the middle of the traffic and deliveries of components holiday season. He delivered the computer with my data and some programs transferred. It was ready to go and has been all that he promised. My wife saw what a great job he did and called him to transfer her data to her new machine. We will call Josh again for any of our computer issues or upgrades. I highly recommend. Jim K
Josh at PC Mobile Pro was professional, informative, and extremely helpful as he recently fixed my home PC issue. Certainly recommend his services to anyone who needs an expert in computers who is trustworthy and reliable.C Messina
I should have gone to PC Mobile Pro in the first place!!!!! He fixed my laptop with such ease and he did under 3 hours! He does his jobs right the first time everytime!!! And best of all, he comes to you! I couldnt have asked for a better person to work on my laptop when I almost lost complete hope over it. Thank you Josh!!!!! Also this is Brianna :) Thank you again!!
We contacted Josh to have a hard drive replaced in a new laptop after the factory hard drive gave out. He responded quickly and picked the laptop up the same day. He ordered a replacement and had it ready within 72 hours. Windows was reinstalled and the laptop also runs a whole lot faster now. He was very professional and answered any questions we had.
CALLED JOSH, HE RESPONDED WITHIN A HOUR. WE SET UP A APPOINTMENT. AND HE ARRIVED A HOUR EARLIER. FIXED MY DESKTOP AND EXPLAINED WHAT WAS DONE TO CORRECT THE PROBLEM.EXCELLENT SERVICE AND VALUE. ED
Awesome guy quick work and knowledgeable
I paid for the insurance on the computers I purchased, which included repairs. I never have used it. Because our computers won’t be repaired on site. They will be sent out to a third party. Josh will take exceptional care of your computer. Your information will be protected. He’s a guru of computers and exceptional honest. His price is always fair. I appreciate you Josh very much!
Both my laptop and desktop computers were serviced by Josh.He picked them up on day one and returned them on day two.They now operate like new. Josh is the backbone of this company and he represents it well.He is honest, fair with the price and did everything as he stated.I highly recommend him and will continue using him in the future.Mike
Josh did a great job - Mac is now running 10 times faster. Installed new virus SW which will save me a lot of money compared to my old on. Did this all in one hour.
Late review, I had used PC mobile pros services last month, I sent messaged in a frantic worry and need of quick PC repair. Josh was professional and fast to respond despite being very busy right before the holidays. Long story short, My PC is working smoothly and I feel like it was money well spent for a great service. I didnt even have to go anywhere. Now... if i can just remember to install my virus protection.
I am a new customer and very happy to have found PC Mobile Pro. Josh was very knowledgeable and a pleasure to work with. The hard drive on my all-in-one had died and he was able to replace it and recover some data, reinstall some programs and get me back up to speed with virtually no inconvenience on my part. I am so pleased to have reliable tech support on call. Highly recommend this business.
My trading computer with 8 screens was 10 years old and the motherboard crashed. I needed a new computer like yesterday. Josh built a completely new computer in a week. Incredible. Its the best computer Ive ever owned.
Josh was very professional, very knowledgeable and extremely helpful! Highly recommended!He was very pleasant to work with. Always on time and very honest with my repairs.
I was in a pickle after having tried to use an online repair person that turned out to be a scammer! Josh came to the rescue the next day and on time. He got me back into my PC, got my laptop communicating with my WD My Cloud again and gave me a suggestion for how to strengthen a broken hinge issue on my laptop without breaking the bank! I highly recommend using Josh for your computer issues!
Very professional best guy ive talked to yet lets see the work earn that 5th star
I had laptop problems and Josh figured them out and I had a great result, I recommend!
Josh has serviced our computers for over 3 years and has always done exceptional job.Vary satisfied with the service.Walt Pearson
Josh is everything he promises on his website! He arrived when he said he would, explained in detail what he would do,and returned the next day with my problem resolved! I am a happy new customer and relieved to find my go-to computer guy for all future issues!
Josh kept his word on his provided service to the exact day and time. He couldnt promise that all the data could be recovered, but definitely a majority of it was, which is better than nothing. I highly recommend him to anyone trying to recover any data whether itd be from an internal/external hard drive, a smart phone, etc.
We learned about Josh through Google search and looking at the reviews so we took a chance. He offers a great service and great prices. He is honest and very friendly! We decided to have him build us a new PC and we Love it! We will be using his services for all of our PC needs! Thanks Josh 😀
My computer was having problems. Josh, the owner, fixed those problems. He also fixed a bunch of other stuff, that once pointed out, I could confirm was a legitimate problem that he found and troubleshot. He was also very friendly and great to deal with throughout.I plan on using him for all future computer repairs, and I recommend to any others that they should too.
I was so happy to get my PC working again after i couldnt get it working after so long. Thanks Josh!
Josh was very professional and was able to resolve numerous issues on a couple of computers in our home. He is very responsive to phone calls and willing to make house calls within a very short time frame. Overall, his services are superior and he has a great sense of humor. Thank you, Josh for helping us out at a very moderate price!!!!!
What a relief to be so satisfied with a computer repair! Josh Nelson of PC Mobile Pro responded to my call and arrived at my home within an hour. A prior call to another company was never returned. I faced losing all my data and programs but all was repaired, plus his tune-up has my desktop running faster and cleaner. His technical explanations were never above my head. A trustworthy company and fair pricing!
I did a Google search for computer repair in the RR area. I was pleased with the Google reviews I read about Mobile PC Pro. I messaged Josh and was surprised to get a reply within minutes & then shortly after, a phone call. He picked up my PC & Hubbys laptop the next day. Both were back in 2 days!!My data & pictures were saved from a crashed hard drive and that made me really happy!! Both computers are faster & better than new!! We were VERY happy with the communication, cost & speed of service (pickpup & drop off). We highly recommend Mobile PC Pro.
Same day appointment, super fast and efficient, and overall cool guy! Josh was very polite, and he helped me learn what the problem was with both my computers and showed me how to fix them. Highly recommended and will use again!
Josh is quick thorough and priced right. He gives us peace of mind
Great experience. Fast response time. Early for appointment. Very fair price. Fantastic service. Computer working better than it has in years. I highly recommend Josh of PC Mobile Pro. Thanks!
Excellent professional, prompt, friendly, and personalized service. Its great to know personally who will be working on your machine. Josh had my virus infected laptop cleaned up and running smoothly overnight, and provided helpful advice and suggestions when I went to pick it up the next day.
Excellent service. I delivered the computer to Josh and explained the problem of speed and USB ports not being recognized. He clearly explained what he planned to do including the best options for virus protection. He explained the price and what all was included. Although a little on the high side, the ease and speed of the service made it very worthwhile. Josh called the next day advising that the computer was ready - extremely fast turnaround - and the machine works great. When we picked it up Josh spent quite a bit of time answering questions from both me and my wife about computer issues unrelated to the problem he just fixed. He patiently answered all of our questions. Very professional and highly recommended. Thank you Josh.
Josh from PC Mobile was very professional. He met me close to my work, told me he would have my lap-top back to me in 2 days. He was right! I had my lap-top back in my hand in 2 days! Josh did an awesome job! He was on time when he said he would be there, He explained exactly what he fixed and didnt leave until I was satisfied. PC Mobile Pro (Josh), you made my day! Thank you so much for your great work!!! PS I have had Josh from PC Mobile Pro work on my desk top and he has once again done an excellent job. If you are reading this review believe me when I recommend PC Mobile Pro. You will be happy you did!!!
This was my second time using PC Mobile Pro. Josh is always very pleasant and patient when the problem was explained. He knew exactly where to look and correct the issue. He then went beyond to check the overall health of my system. Made a couple adjustments. The system is back to running. Thanks for your help Josh.
After PNM had a power outage, Windows 10 was corrupted on my PC. I was concerned that any fix would require downloading apps that did not come with the PC. Not only did Josh come and pick up my PC, he completely restored all functions, fixed 3 virus problems I was not aware of, installed a whole new and better backup system, and cleaned up the whole computer so it runs faster. The day after he picked up my PC, he brought it back to my house all fixed! I was impressed with Joshs knowledge and customer care. I HIGHLY recommend him.
Very nice, very helpful, and very quick. When I took my laptop in, I didnt have high hopes that we could get it to work again at all. Its now back up and running as good as before! Im very happy with the results, the prices were very reasonable, and I highly recommend PC Mobile Pro to anyone with serious computer problems.
Josh is a fantastic, competent, knowledgeable computer repair technician. He has worked on our old desktop over the passed couple years. The old girl keeps on plugging along with Josh’ help.Highly recommend him.
I have used PC Mobile on several occasions. I have found Josh Nelson to be an honest very knowledgeable computer person. If you are having a PC problem, I strongly recommend Josh. He is reasonable in his pricing and you will not be dis-satisfied. You may want to keep his name and number handy for future use. PC Mobile Pro .505-261- 6377.
Needed a desktop computer quickly and they built one from scratch to my needs. Excellent service, knowledgeable, great price for the work done. I will definitely use them again!
When I had problems with my home computer, I’m so glad I was able to find PC Mobile Pro. Not only are they based locally in Rio Rancho, but they offer free pick-up and drop-off, which was very convenient. Josh Nelson, the CEO, was professional and efficient in diagnosing my computers problems, and able to fix them promptly. I found his fees very reasonable, and now my computer runs like a dream again. I highly recommend Josh and PC Mobile Pro for their fast, friendly and EXCELLENT service.
I used PC Mobile Pro for the first time and it was a wonderful experience. Imagine, house calls this was awesome and Josh was so pleasant and professional. He diagnosed the problem ordered the part and I was up and running within 48 hours. I really felt confident Josh would fix the problem and he also removed some software that was eating up my system. If my PC has any issues in the future I will certainly call Josh (PC Mobile Pro) again.
I lost my OS after a vendor was attempting to fix a problem that their software caused. Josh was able to reinstall my OS quickly. He is extremely helpful and quick. I will be calling Josh again if I ever need his services.
We have used PC Mobile Pro for years and we love the quick response, and willingness to trouble shoot any issue. His prices are incredibly reasonable and fair. It is also such a convenience that he comes to our home since we have a PC.
My Windows Explorer was not working properly and not allowing me to copy and paste or drag anything to my flash drive. Other computer guys had told us that the problem could not be repaired without wiping out everything on my desktop (NOT an option!) Josh figured out the problem in just a few minutes and also managed to get my computer running faster. He really inspired confidence, and I am very grateful.
I was unsatisfied with my service. If you choose to go through this company or other computer repair companies, ask A LOT of questions. Specifically the cost of everything. Do they charge hourly? If they cant fix it, what happens? How much is diagnostic? Do they charge a pick up/drop off fee? On-site fee? These are questions everyone should ask before finding a computer technician. Its like finding a plumber, mechanic or contractor. You have to be thorough. Talk to more than one company and compare pros and cons. One may still charge you for a service that was never discussed. While one may charge you only if he can fix it, but youd sacrifice experience. Dont commit. Just think everything through and do research.
Did not respond back and said would be there shortly... I would have understood they were busy at the time but they never said so ... took business elsewhere
I was so impressed with Joshs knowledge and expertise. He took care of our business computer right here in the office. It only took him about an hour and our computer was back up and running. Saved us thousands of dollars we would have lost due to down time. I highly recommend Josh at PC Mobile Pro because he is kind and down to earth. A pleasure to work with!
We run a home based business and Josh has become our tech support. He is always responsive to our, always, last minute calls for help. We appreciated his ability to accurately diagnose the problems and offers a variety of options to fix them. We highly recommend PC Mobile Pro.
Personable, professional, and a miracle worker! What else do you need in a computer tech? Josh is the best.
Josh was extremely helpful in resolving a problem that was caused by my security software. It was a difficult problem that allowed us to dig into other aspects of my system. Overall, it was a rewarding experience. I will call Josh again should the problem arise.
Called Josh when my computer went down. He found a comparable one and sold it to me cheap. Its been over a year and its still running great. Thanks Josh.Got my computer updated and its running great.
I initially took my computer to Dr. Dans because I had the black screen of death. It wouldnt respond to anything. After it was diagnosed with a bad motherboard, I was advised to buy a new computer. I called Josh and he came to pick up my desktop, along with my laptop (because of other issues). Guess what? I didnt need to replace my pc! Josh was very thorough and returned my computers with a short turnaround. I also initially tried troubleshooting my pc over the phone with a tech savvy friend with no luck. Josh was very nice and the guy knows his stuff.
I was very impressed with PC Mobile Pro. Josh, my pc mobile pro tech, was very professional and down to earth. He came right out and told me what was wrong with my computer and how much it was going to cost. They do great work for great prices. I recommend PC Mobile Pro for anyone with computer issues
Josh provides a service that is much needed and does it in a very professional manner. He is extremely knowledgeable in his field and does not waste your time. He is prompt and courteous and his fees are very reasonable.
Just purchased my first laptop and called Josh, got his number from my sister in Scotland and he was the greatest. Any problems I have I will sure give him a shout and will pass on his number. Great Work
I have used PC Mobile Pro for the past 6 years. Always provides reliable and knowledgeable service. I highly recommend Josh for any type of computer repair and service. Thanks for your dedication.Burton Melancon
If you want to give him money for free hire him. He said he wanted to diagnosed the problem and get back with me, once he took my computer, he called me and told me my computer screen was the problem but I could use a different Monitor to use the computer in the meantime. He then told me that he was going to charge me $65 for the diagnostic. Something that he failed to mention at the beginning of our transaction. I expressed him that I thought it was a very heavy price for just turning my computer on. I decided to pay him anyway, he return my computer. After I tried plugging it into a monitor, the computer will loop around into the HP logo. I called him about it, he told me he was busy and he was going to call me the same night. At 9:30 PM I text him and he said he was gonna call me at nine in the morning But he didn’t call me again so I had to call him Then he was extremely rude When I expressed to him that he diagnosed it improperly. He started shouting at me saying he Wasn’t going to be manipulated by me and that he was going to charge me more money if he was to look at it again. I ended up taking the computer to another computer Fix business, they diagnose my computer for free, and they told me that the screen was not the issue was the matter board that was not functional. They tested the screen and it worked perfectly, they showed me. So he charged me for NOTHING plus was extreamly rude instead of trying to listen to my concern he was being so disrespectful. Don’t waste your money and time please.
Josh is very professional and knowledgeable. He is our IT guy! Pricing is excellent. Dont be afraid to call him!
I couldnt be happier with PC Mobile Pro. Josh was really friendly and listened to me as I tried to tell him what was wrong without knowing the technical terms. It was my sons computer that crashed and he has an Autisim Spectrum Disorder. The computer is a big part of his life. Josh picked up the computer and had it back to us in two days. The price was reasonable and my sons computer is working GREAT! I highly recommend PC Mobile Pro!
My husband found Josh on the internet. We were having wi-fi connection problems with one of my big printers. He called Josh, who ansered the call even though he was on vacation. He let us know when he would return and called us as soon as he got back. The very next day, the road weary Wonder Wiz came by to take a crack at our problem. It only took 5 minutes. He showed us how to fix the problem should it happen again in the future. Very professional and personable guy. We would highly recommend this company!
I have to say that it makes me so sad and angry the way I heard Josh treating one of his clients. I was present during a conversation between him and a client and he was screaming at her, degrading her and completely being disrespectful to her. I have used Josh before and he also took my money for diagnosing my IMac incorrectly. I thought about leaving a review when I used him but after I heard and saw what he did to her, I decided to finally write this. Don’t support a person that talks to women the way he did to her and also save your money on someone that is more knowledgeable.
Very pleased to have found Josh! He is prompt, professional, local, with reasonable rates. Highly recommend PC Mobile Pro. He is my go to computer fix it man!
In this day and age when customer service is such a rarity its wonderful to find a company like Joshs. Fast, responsive, and excellent customer service. Highly recommended!!!
Ready to pull my hair out. My computer was giving me lots of trouble. Called Josh at PC Mobile and he worked on it. Great Job and now Im happy as a Lark. Thanks Josh for saving me from throwing my computer out.
We called in an emergency and he was able to fix it on site! I was worried about losing bookings this weekend without a computer. He was very affordable!!!
Very knowledgeable about the trade. Extremely helpful and welcoming. Will likely come back in the future should other devices falter.
My computer failed this morning and it acted like the power supply.I called PC Mobile Pro and spoke with Josh. He was very helpful and asked several more questions to help diagnose the problem. I provided the model of the current power supply and within 15 minutes he called back with a replacement for me to pick up. I did the repair DIY and the computer is working fine again. I would highly recommend PC Mobile Pro.John Gilman, Albuquerque NM
So, I found this guy, Josh w/ PC Mobile Pro, on craigslist (CL) so I was very skeptical. Ive met some real characters over the years and needless to say developed a very cautious demeanor when meeting someone from CL. After some texting and a few calls I decided to meet with him and so very glad I did. My laptop was acting up and Im far from a guru. We met by a coffee shop I explained what I was experiencing with the computer. Josh reassured me of the contents would be safe from prying eyes and he didnt need to browse my documents or other files in order to diagnose and repair my computer. Josh called me about an hour and a half after we met to explain what was wrong and what it would take to fix it. Im sure Best Buy would of done that too....yeah right. Im extremely satisfied with the overall experience, PRICE and time to get my laptop running better than when it was new, really it is. Josh, youve restored my faith in meeting people from CL. I will remain vigilant, but open minded. For those looking for an honest computer GURU, Josh w/ PC Mobile Pro comes highly recommended.
Awesome pickup and delivery service. Josh is very professional and friendly, my computer worked like new after he fixed it up for me!
Josh is the man! Third time I have used him! Fixed me up! Reasonable price for what he does!! Will always use him again if needed!!
They told me what my problem was after supposedly testing ALL my components so after buying a new motherboard my comp still didnt work. The tech also did some damage to my heat sink and motherboard and denied doing it. Would not recommend taking your equipment to this business
PC Mobile Pros service is outstanding, Josh is very knowledgeable, professional and personable. I highly recommend this small business.
They were very fast, and very transparent in the process. I was extremely happy with their help.
Josh was very personable and responded quickly. My uncle is having issues with loading, reading, and writing emails. It is VERY slow, and there is a lag when he types emails. Josh looked at his computer and said it is not a fast computer due to the hardware, but that for my uncles use (he primarily just uses his computer for email), he should see an improvement after a tune-up. He paid $145.00 for the tune-up and installation of Vipre anti virus. We agreed that Vipre would be installed since it was part of the $145 cost ($145 was a $20 discount off regular cost of $160). There was ABSOLUTELY NO IMPROVEMENT. We reached out to Josh about changing out the hard drive at no additional cost in an effort to do right by a customer. He explained he wouldnt do this because of his cost. He said the hard drive would b $100, and he would discount the cost to clone the hard drive, it would be $50.15 instead of $59. My uncle decided not to spend any more money on PC mobile. He felt he had already wasted $145.00, so to end up spending nearly $300 on his computer without having the confidence it would improve was not a wise move. Also, and this is not an issue I brought up to Josh, but I had him look at my computer because there was a buzzing sound when I turned it on, and I was worried it was going to crash. He took my laptop and did the tune-up and Vipre installation, but when he brought it back, the buzzing noise was still there. He said I hadnt told him about the buzz, but ID DID. it was the only reason I had him take it for repair, but I didnt see any point to telling him I had told him about the buzz. He took the laptop and changed out the hard drive, and the buzzing sound is gone, but I wont do business with PC Mobile Pro again. Josh is very nice, but Im more concerned with taking care of problems that are paid for.
2nd call to Josh. This time it was printers. He did a great job on some computers a few weeks ago, so I figured I would utilize his services again. I needed support at my location and he came to me. I drove 0.0 miles. I had issues with my local network trying to locate a pair of HP printers, one of which was a 13 year old Laser Jet. Finding the drivers was easy...getting them to install properly on a Windows 10 machine for a printer that old was not working for me, so I called an expert. He got it up and running ...now...I can print!! The newer one (Office Jet) has some network card issues. But we were able to dance around it and get it to go as well. Also, he put some anti virus software on 3 machines (he can get you better deals than the website most of the time). He explained power over ethernet last visit and bam!! 7 times faster downloads than wi-fi alone. Solid advice. A pleasure to deal with. More than capable of dealing with computer AND printer issues. That local mechanic you trust with your car...thats him for computers. Minus the grease.
Got some SATA cables from Josh. He was super friendly and charged much less than Bestbuy!
Fast and convenient highly recommended
I had trouble with a business laptop at my home office. Called Josh Sunday evening. He picked up Monday morning and the machine was fixed by early Monday afternoon. Couldnt be happier.
Please read.I would recommend Joshs services to any of my family and friends. Very easy to work with. Holds a professional standpoint. Did exactly what we discussed. SHOWED ME exactly what i paid for. Why I am particularly happy with chosing PC MOBILE is he didnt mind me asking a million questions. I might have cost him half his dinner lol. But seriously, gave me good advice on the questions i asked and didnt mind taking the extra time to talk. Thanks Josh. Keep up the good work -Justin
I owned a business for thirty years and Ive used a LOT of computer pros over the years. None were the equal of Josh, he cant be stumped and hes always fair.
They didnt care for my needs.