I really enjoy using this facility. Of course, prepandemic it was way cooler, but theyve adjusted accordingly and its still a wonderful gym to be a part of. Its clean and there is sanitizer everywhere. Staff is always friendly. My son loves swimming lessons there and the outdoor pool is his favorite! Parts of the building could use a makeover, but overall-- I am pleased! Great trainers, coaches, classes, and equipment options!
I have called in three times, first time leaving a voice mail, second time speaking with the front desk and leaving a note, and the third time transferred to a full voice mail, then back to the front desk. The woman over the phone was unwilling to help beyond that, saying she didnt deal with that department. No offer to grab someone who does, just offering to leave another voice mail or note. This is over the course of 2 weeks. No one is helpful, or answering or returning phone calls. Trying to get pricing information is impossible. That and the lack of professionalism are the reasons I wont be joining this gym.
I gave a negative score because management has decided to shutdown the gym for basketball use. Being able to work on basketball with my son is 1 of the main reasons we continue to be members. Im sure its covid related but racquetball is still allowed
Been trying to call for a week now the front desk no one is answering. They need to work on this unprofessional
Awesome place. I did a Les Mills training here in the yoga room and was really impressed. It’s very spacious, they have tons of equipment with lots of different rooms. They have racquetball. The locker rooms and very clean are spacious and they have a snack bar and pool. If I lived near here I would definitely join!
Declining facilities, short hours, family friendly.
Several years after leaving the area and canceling my membership Im getting text message solicitations from a Windows company after MAC apparently sold or shared my personal info.
Made me start dreaming again about all the things that I am going to do this year
Not a member there. I was there for a few usta matches, and really love that place with friendly staff and beautiful clay tennis courts.
The facility is falling apart. Constant issues with HVAC, water, and power. Quality has gone down with the new CEO. Our contract was up and we were paying monthly till they lied and said our Family Plan was only good for my husband and I and we would have to sign another contract for two years to continue access for the kids club... We decided to leave and we were charged for an additional month that we werent there. I let that slide just to get out. But now we have had to cancel our debit card because after three months of not being members, theyre still charging our account after having been emailed AND called! This place is horrible to work with.
This was my first time visiting this establishment. We were there to attend my nephews birthday party and truly enjoyed ourselves. Definitely a gem within Richmond and a great place to go with your family for pool fun.
Loved the outdoor pool. Theres a zero step entrance to the childs pool and some great water fountains that keep kids entertained. Tons of seating, shaded and full sun, for the adults. Water slides for the big kids and parents (ages 5 and up). Plenty of tables for birthday parties. Inside is an Olympic pool, child care center, gym, and plenty more. Check it out if you live nearby!
Been a member for several years. Overall, I like the gym and the price. Building is dated, equipment isnt repaired promptly and the staff lacks diversity ( most minorities are on cleaning staff). Basketball court use is limited due to exercise classes/ events.The positives are, rarely issues with a crowding and is affordably priced. Outdoor poor is great, except when they restrict use/ charge members.
I have been a member since 1999 that should tell you something about MAC. They have so many activities and classes that meet the need of every age. The staff is friendly and accommodating to your needs.
I have been a member of MAC for the past year now and this is by far the best club in Richmond. The instructors are very dedicated, well qualified, and SO much fun!! The staff is extremely friendly and very family oriented. I LOVE all of the group workouts. Body attack is awesome and Amy and Angela are the body attack queens. Spin is amazing…Patricia, Sarah, Megan, Kara, Jen, Lauren, Melissa, Michele, and Tracey will definitely make you sweat. Casey will get your butt in shape and Heather & Lauren will get those legs toned in Barre. In addition, MAC provides childcare therefore, no excuses ladies. Overall, if you want to get in shape join MAC today!!! ☺
This is a great Summer Place to do a pool membership! And they sell alcohol at the concession stand! Just saying
Great place to work out especially for a family with kids add they have a great kid area. Pool is nice and outdoor pool summer is fun. Well planned schedule for classes. Highly recommended.
Recently my sisters daughter signed up for the so called junior academy tennis group class on Saturday. I had informed her that the $22 for a ninety class seemed very inexpensive for a 5 to 1 ratio. We quickly learned why this was so. The instructions was subpar to be kind. She has been playing for around 4 years and although she number 2 on her school team my sister recognizes she needs better coaching. Not only was the coaching extremely elementary but the instructor Robert failed to captivate any interest besides students gestures and a occasional nod.This was a shame because the courts and facilities were extremely nice.Unless you are interested in paying $22 for a babysitter Id recommend looking for coaching with more quality, or simply any quality.
Nice pool but to be honest, the inside, compared to comparable nearby facilities is run down. The jacuzzi jets do not work. There are a lot of repairs that should be made to ceilings and a lot of rusty metal. Very dated indoor facilities in need of work.
Called to get an estimate of how much it cost (per month) for a family. Rep said they dont give that information over the phone....I tried to get a ballpark, but he wouldnt budge, then just hung up on me after I said I didnt want to make a trip over there to get a sales pitch. Poor customer service, wouldnt join it....his job is customer service, and he just hangs up without even a pleasant goodbye??
Nice gym, clean and taking the appropriate precautions.
I am glad to be a member of MAC. The MAC has met all my needs in a gym. I enjoy the group exercises classes and pool. Megan is an awesome spin instructor (her classes are always fun) and fitness yoga with Leo is wonderful. The adult swimming lessons are perfect; Mike is a very patient and knowledgeable teacher.
Giving them four stars because they really do a number of worthwhile things for the community while others just talk about it. They host the multi-day, regional Wheelchair Tennis Tournament each year and this brings folks from around the mid-Atlantic to our area and makes Richmond look like a caring, progressive community.
I love the classes and having so many motivating (and fun) instructors. My kids enjoy playing in the kids area while I get to decompress. The outdoor pool is perfect for those with little ones that arent swimming yet. Kids have a large shallow area to play in without mom or dad having to stay next to them the whole time.
Amazing club! Perfect amenity for the neighborhood. Features multiple tennis courts (indoor/outdoor) weight room, free weights, cardio equipment, bumper plates, vending machines, locker rooms, showers, PERSONAL TRAINING, very knowledgeable front desk staff. The tennis director knows his stuff!
Love coming to MAC. Staff is friendly and extremely helpful. One instructor stayed 30 minutes after a class to help me learn how to move past a fear. Several favorite classes!!! And the pool in the summer is great. Great family gym!!!
Body attack is the most amazing workout - it is high intensity work made incredibly fun with great music, athletic movements, no difficult choreography, and a lot of options so its great for all fitness levels! The instructors Angela and Amy make the program even better with their energy and love for the workout! My favorite workout by far!
I have been a member of the Midlothian Athletic Club for a number of years and have participated in mostly water aerobics classes. It is very difficult for me to choose just one class because they are each so different and exercise us in various ways. The instructors are super and work hard on the deck to lead us through these classes. I have many joint problems and I must say these classes have been so helpful to me in my daily health. I have also met many fellow members who have become good friends away from MAC. Jen is in charge of group exercise classes as well as one of my teachers and she is fantastic in overseeing everything and is a great teacher. Last week she organized a luncheon for all senior participants in group exercise which was informative and lots of fun.
Our family has been going to the MAC for about 6 years. We absolutely love this place, especially the outdoor Waterpark during the summer. They always have family friendly and seasonal activities throughout the year, and the new kids zone is top notch! On a personal note, I only recently started going to some of the Les Mills and Spin classes....and what a great decision! The instructors were so awesome at helping me get started and always take the time after class to answer any questions. I keep going back because I love the motivation and group energy felt in every class! Everyone is on their own personal fitness journey here and I appreciate that I have the support I need to continue mine! Thank you MAC family! 😊
Called for a tour for a membership. they called me 3 days later and said someone left the message on the desk. so my wife called and left a message. no one called her back. after 2 days, we went there. they guy manning the desk said we had to call and talk to someone in membership. This is day 3 so i give up and will be looking elsewhere
My church had picnic there for friends and family very nice facility and clean very spacious. Enjoyed it.
Very old facility which you can tell instantly from the walls falling down in the indoor pool, leaky ceilings, etc. Always hard to get clear answers on why the baby pool never worked (for 3 years), why machines werent working. They took away towel service, and are now charging to go to the outdoor pool on Fridays after 6pm b/c they have bands (term used VERY loosely here) and prizes. Will not be renewing our contract.
Love MAC. Its been my gym for the past several years. Great place for a workout.
Great
I have been a member of MAC for 10 years and it has been great. One of the best parts besides my workout buddies is the group exercise classes. I have many favorites but I would have to say my top pic is CXWORX. Its only 30 minutes and a great workout. All of the instructors are awesome too.
More affordable than ACAC, probably half, but not as modern. The outdoor swimming park is great. The pricing structure is a bit of a gimmick and you will most likely end up not going as much as you thought you would. Our family feels that we get our moneys worth. A few exercise machines were broken. Racket sports are good here. They have a little kids area.
I take private tennis lessons and tennis clinics here and have even attended a summer tennis camp. My tennis instructors name is Doug Wright and he is an excellent coach. He provides constructive feedback and I enjoy coming to my lessons. I would highly recommend him for anyone who wants to improve.
My favorite gym! Love the classes especially spin and body pump! Always wonderful instructors. Never crowded! Highly recommend.
Generally nice people. I am not sure if there are fake reviews or not but my time here has been fine. Sure the aquatics needs some maintenance but I dont walk in expecting Virginia Country Club or Willow Oaks or anything like that. Been lifting here for a long time, playing tennis, swimming etc. People are nice enough and you quickly begin to recognize other patrons; plenty of regulars. At the same most people seem to have the respect to leave you alone if you are in the zone working out. Good experience over-all and would recommend for those who want to get in shape or have a pool for kids in the summer but dont expect anything too fancy.
Great Place to workout. Staff are nice and always greet you and help whenever needed. Most people will leave you be when working out. Good equipment and a clean building.
I LOVE the Les Mills BodyCombat class. I get to release a lot tension and have fun doing it. All of the instructors have been excellent demonstrating proper form and leading the classes. I actually look forward to working out on Mondays!
Clean, lots of variety, kids club is fantastic, staff is friendly and helpful.
Mac is my second home! Super friendly staff and comfortable facilities. Its hard to choose my favorite group class. Melissas 30-20-10 and Jens Butts and guts have probably packed the most punch, but aquazumba with Tracy is really fun. This is a great gym!
Been a member a little over 2 months now... Everyone always has a smile and very polite, i use the kids clubs and my kids love it... I like the group exercises spinning the most diferent instructors each day but always a great work out, all the instructors and all the different classes are very nice they always checking for how we feel and how we doing during the work out, they try to encourage everyone to do their best and i love it, i feel like they truly care!
I have been a member of MAC for 25 years. The instructors are excellent and passionate about what they do. A lot of time and effort goes into their class prep. My favorites are 30/20/10, Spinning and CXWORX. If you are looking for a gym with friendly and talented staff and a great selection of classes that challenge you, this is the place to join.
MAC is the best club in Richmond. The instructors are very well qualified, dedicated, and fun. I love the Spinning and Body Pump classes. The members aND staff are like friends that you look forward to seeing every day.
MAC has been perfect for our family... Easy to book tennis courts for my wife and I and they have both clay and new indoor hard courts to choose from. During the day, my wife loves the bodypump classes and doesnt worry when leaving our 4 year old with their awesome childcare staff.
Loved the tour of the place my family are now members!!!
This place is ok. It used to be Robious Fitness Center a long time ago and the place hasnt changed much over the years. The water park outdoors is fun, but the equipment (chairs) needs to be updated or fixed!
Ive been a MAC member for 9 years. Group exercise program is one of the best around. Excellent instructors who really love working at MAC.
Place is going downhill. some weight machines have been broken for over a year .And now they just stopped providing towels. Im looking for an alternative gym
I have been a member of MAC for over 15 years and highly recommend the Group Exercise classes. The current monthly schedule is always published on the Midlothian Athletic Club website. I keep a printed copy on my desk so I can plan my weekly classes in advance. Spinning class is my favorite, so I will fit in additional classes immediately before and after the Spin class. I enjoy CXWORX, Pilates, Total Body Sculpting, Body Flow, Yoga, and 30/20/10. My favorite instructors include Melissa, Michelle, Maura, Megan, Jen, & Patricia - excellent instructors who care about your health and will inspire you to work harder and have fun too!
Great facility. Well worth a look if you live or work nearby.
Great pool, armosphere, and amenities. A bit pricier than last year though
I love the M.A.C!!! I started going to this gym right after I had my daughter and it has been the most friendliest place. They have welcomed my family with open arms.They make you feel at home especially the class instructors. I have had the pleasure of taking Zumba classes with Tracy and Body Combat with Mika both are my favorite. With the motivation from both ladies I can see myself reaching my health goals in no time.
This place is not hygienic at all. Staff are rude?
My kid loves their all sports summer camp. They get to play at the outdoor water park in the afternoon.
Talked to person in 2019 to be clear we would not rollover our membership after realizing we could not clx. The person handling those things at the time said they would note it so it would just end at end of term. Our term ended finally and they just billed my credit card AFTER term ended. Watch the billings.
We really enjoy being members of the MAC!
These people messed up my billing information on a contract and threw me into collections. Which I paid off. Now they are demanding more money. I already paid off the contract with collections and I never asked for a new one or renewed the old one. So while they are still trying to charge me, they will not cooperate with me at all. I go in and ask about it. They tell me that billing can only help me. Though billing only is open till 4 PM. They were supposed to call me about two times, which never happened. I called them and never got a call back. No one seems to work there or something. As well as the kid behind the counter told me in front of the guy Im sure is in charge in his very own words. I cant stop someone from working out here just because someone shows up as inactive. So basically what you can do here is get a year contract. (As long as nothing is messed up.) Pay it off. Then the gym is FREE for the rest of your life. Just keep a key and keep going. They will not stop you from what they said. I now have a membership at Golds Gym since all this has happened. I thought when I paid off my contract with the MAC in collections that I would be free to leave, but these guys seem to want to scam me for more money that I obviously do not owe. (Update: Shortly after posting this, they gave me a call and agreed to cancel everything and remove me from the system. Leaving this review in case anyone else has trouble. This was a long fight that lasted a few months and I am glad they finally took care of it.) (Update 2: The club is now under a new ownership. They changed a few things from what I saw as I faked interest in joining just to see what they changed before realizing they were all new people completely. This could have been a great thing. I was tempted to join back except the weight room was disappointing, most other things were basically the same, as well as they are charging their members a fortune now. They wanted me to pay around $70-80 for just myself without tennis. Sorry but its not worth that much honestly. I then proceeded to join American Family Fitness. I pay $44 a month there and they have so much more when it comes to workout stuff. Nice pool and hot tub. Name it and the basically got it. Indoor track and my personal favorite, 24hr access. Go there. Unless you really want an outdoor pool.
MAC is all around amazing, the building itself is a little out of date . The thing that bothers me the most is the leaks after the rain comes through. Especially at the basketball court, there’s a leak in the ceiling that drips down and is a hazard to the people playing . As a request, can you consider patching that one leak . Thanks
Worst experience of my life I was racing the wall jumped out and hit me. The karts wouldnt turn in corn field. Staff was very unfriendly. The go-karts need a lot of help. Gforce karts are way better.t
I with the long hair dude reading the reviews
Love the BodyAttack class here! I love this gym. I was able to go during a free promotion and BodyAttack was the highlight!
The staff is very nice and helpful
Reliability of machine and steam room etc. Are questionable but the management is trying their best to overcome them. Unfortunately there is always something new popping up.
Building is a little dated and needs service but a good atmosphere all around
The Midlothian Athletic Club is a great family atmosphere. The facility is clean and the employees are very courteous.
Its good but they need to clean up more. Dirty towels are on the floor all the time
I love MAC!!! The classes are amazing! Currently favorite of mine is bodycombat this makes you sweat so much!!!! Feels amazing afterwards!
Ive been going to this place for almost a year now since June 2013, I have never had an issue, theres always enough weights or machines, group classes are usually on time, only a few times they have been cancelled, they post this information only on their facebook page, this is a minor nitpick for me but at least they have something figured out as a communication method, indoor pool is not too crowded, installations are clean, have never used tennis facilities so I cant say anything about those.
Been a member fifteen years. It is a nice place.
Great tennis facilities! Love it here
In response to what the owner said to my previous comment, I write this one. You are right, I made an email account because I hesitated to use my real name out of fear of your retribution. You are only proving my point with this hostile response to my genuine complaints; furthermore, that is an wholly unsatisfactory reason to destroy artwork from a local legend. I would have preferred a civilized query as to how you can rectify your flaws but instead you went on an attack campaign.
Apperently lifeguards pic on kids with disabilities.. See them in the parking lot!
Im a long time member... great staff ....love playing tennis at the MAC!!!
Has everything you need. Just aging s bit. Very clean
Have been a member at this gym for years and at first used the weight machines and stationary cardio machines (bike, treadmill). A friend suggested that I try the high intensity work out class and I was hooked! Over the years the format and names have changed (HITT, Intervals, Boot Camp, 30/20/10), but the one hour classes are the best! I also like the 30 minute CXWorks class--quick class, but great core workout. Pilates classes also offer a slower, but strong workout for core. Class instructors are innovative and are always upbeat and encouraging, as are the dedicated class participants.
It is where I get my Gym on. Good facility and great staff
This gym is wonderful. Ive been a member here for years and i can tell you first hand that its just a great place to work out and hangout.Nobody bothers you. You always see the regulars, which to me, means that they always come back for a reason; and when you see them year after year, u know u arent the only one who likes it here. I ran into my drs, teachers, neighbors, workers from other places i frequent, so, in other words, alot of people come here.its definitely not a judgemental snotty gym. Theres a very laid back, friendly atmosphere here at the MAC. Theres a cafe on the first floor next to the tv and lounge area. u can watch a tennis game while u get something to eat!The water park outside is nice, the pool inside is always clean. Also, the kids club is such a nice place to bring your little ones while you workout.They are always doing some theme there with arts and crafts and other fun activities so your children will definitely be having fun while being creative and meeting new friends! Jill manages the kids club and shes great. Amanda, Jennifer Brianna is also in the kids club and they are both great as well. Actually, all the staff here is very nice and friendly.So many nice people work here. Like i said, theres such a friendly, laid back atmosphere that u just dont find in other gyms or sports clubs.
Well maintained, clean, and very friendly atmosphere and staff.
Great all around club with tennis, pools, and diverse activities.
Fun waterpark
I HAVE NEVER ATTENDED M.A.C...but Ill tell you this...I NEVER WILL...the fact that the owner hunts down negative comments with the hope of providing a sufficient excuse as opposed to spending that energy creating a place that would encourage users to update...shamefull...I just moved to the area and was lookin for a gym...thank you for making it easy
The pool has 2 thrilling slides.
Savage gym. Everything you could look for in a place to work out.
Its has everything I need.
Nice place to play tennis!!
Lots of activities, very family friendly
Great atmosphere, never too busy.
Need to do a little maintenance work
Great place for fitness and families!!
Pretty decent slides.
Lots of stuff to do and friendly staff. It is very expensive though.
Great club and staff
Love the family atmosphere!!
Great place.
Clean n large facility
The employees rock