Top Notch is exactly what it says Top Notch Always quick to respond to any computer or Quick Books crisis. Great company, great work. I definitely recommend TN to anyone who needs computer assistance.
The people are always friendly and patient and are willing to work with you at any time. Customer service is excellent.
Top Notch has been a client of ours for some time now and yesterday Christian and his team worked tirelessly on a network issue I was having with connecting to an overseas server. Shawn was particularly excellent with resolving the issue and he saved the day. Even after being a client of Top Notch for years, they have been highly responsive to both large and small requests day in and day out. Great work and thank you!
We have used Top Notch to manage the IT of our medical practice for years now. My husband is in real estate and he also swears by them. They are awesome-whenever something doesnt go exactly right, Christian the owner will show up and make sure youre taken care of. Highly recommended
A great place to get your computer fixed. For a long time, I used a longtime staple shop in downtown Richmond, they were great but they got bought out. Had to resort to big box tech support the last couple times and was overcharged with mediocre service. My neighbour recommended Top Notch last time I had an issue and I must say I am very pleased. Garrett did a good job fixing me up and Emily was very helpful on the phone. Will use again!
Very fast service and very reasonablely priced. Thanks for saving my computer from the recycle bon.
Emily and Garrett were so friendly, knowledgeable, and helpful. I definitely recommend them for all your computer issues. They helped me identify what the challenge was and were able to assist me. Top Notch is just that! TOP NOTCH!
We need a company that could settle our computer issues. We dont have enough time or experience to deal with. Gladly we found Top Notch. Top-Notch Company is a perfect solution to our computer and network issues because they have an IT Professional who is very familiar with our network, so we dont have to worry about dealing with our computer issues on our own anymore. They are very professional, knowledgeable, and experts in their field. - knew what they are doing and educated us everything about computer issues which is very much appreciated. Without a doubt, we use them again for our computer needs.
Computer wasnt starting up after a power outage. Michael came out and saw the issue almost immediately, went back and grabbed parts, and came back same day to restore me to working 100%! And I didnt lose any of my stuff!
Excellent service. Have been using TNC since 2006. Most recently they upgraded our firm to a secure cloud-based email system and did a great job. All pros here.
As a non-profit and community serving organization, we have been truly fortunate to use Top Notch Computers & Technology Services for all of our computer technical needs. And Christian Argie and his skilled team have been exemplary in all aspects of the vendor-customer relationship. They have been courteous in receiving of initial problems, considerate in explaining the diagnosis of their tech analysis, thoughtful and attentive in the attending to whatever technical service needed to be done, and fair and quite reasonable in their costs and fees. In our 25+ years of service to the community, we have never experienced a professional more committed to service and ethical to the customer as Top Notch.
Had a wonderful experience talking with Emily about an issue I was having with my laptop. She resolved it easily and patiently. I work in customer service and she is a true asset to a great company. Thank you!!!
The Top Notch crew was superb in how they addressed our laptop hardware problems. We had used other services in the past but they pale in comparison to the excellent service we experienced at Top Notch Computers & Technology Services. And the customer support… outstanding! This is now our go-to place for our computer issues…hardware and related computer stuff.
Love this company! The staff is well trained and very professional. So nice to know when my computer and I are battling, Top Notch is just a phone call away to tip the scales in my favor!
The only regret I have about Top Notch is the fact it took me so long to find them! Professional group and treat our small business the same as they treat their larger clients. At a time when quality service seems to elude many...Top Notch lives up to their name!
I manage a large appliance dealership on the Southside. I will start off by saying I dont really like TNs pricing schedules for commercial contracts and maintenance. There is no true unlimited support option (which I requested, or at least wanted to hear about). They just charge by the hour although routine customers do get discounts. That being said, they are not that expensive and the service is normally of a very high caliber. They have truly bailed me out numerous times after being screwed by our old in-house IT person and other IT contractors. Our new IT person is much better, but weve retained Top Notch to maintain our backbone, servers, cloud, etc., and do emergency services when our guy is out of town or sick. Still cheaper than hiring a whole extra staff member. Recently they moved our email to Exchange Online from Google Business and it was a very good choice and wonderfully executed.
Awesome service all the way. If you value the premium IT experience, these are your guys. Needed something better than a strip mall repair shop, and not as pricey as a corporate conglomerate. Glad I found Top Notch. They have done a lot for me at home, work, and helped my mother in law set up WiFi in her early 1900s house.
These guys are aces at fixing computers and recovering data. Recommended them to my boss and she loves them too (and she is hard to please). Fast, professional crew. Small enough you get to know each other, and big enough to tackle any job. Not exactly the cheapest, but Ive paid higher rates for much worse service so Im sticking with these guys. Also, I should mention, one time I left my wallet in their office on accident. Days later, when they found it between some seat cushions, the owner or manager brought it back to my house for me that night, and there was no money missing! HIGHLY RECOMMENDED
I had used them for years out of their Charlottesville location and was excited to hear they now have a Richmond location after moving. Theyve always been knowledgeable, professional, and didnt break the bank. Great for managed IT work or even just a new hard drive or part.
Very glad they opened an office in RIC. They have proven time and time again to be capable of the high-level IT consulting & heavy networking side of things, and also great at residential & simple repairs. Very unique for an IT provider around here.
Finally, a place to get your laptop fixed that is noticeably better than the rest. Warning: they are not cheap, but you get what you pay for. I have tried numerous strip mall repair shops and normally they would miss the mark in some form or another. These guys do computers only (laptops and desktops), as well as onsite networking calls. They do not mess with piddly stuff like broken iPhone screens, dropped your tablet in water, etc. If you have a computer that needs fixed, or need a new computer, use these guys. You will not be disappointed!
Excellent service through and through. Not exactly the cheapest, but they are super efficient and super skilled at everything they do. You can tell that the techs are the best of the best, and don’t give off that creepy vibe of some weirdo who lives in their mothers basement, like a lot of textbook IT people. I am the assistant director of a medium size nonprofit in Richmond. We use them to manage our office needs and I also have them come to the house to fix our Wi-Fi, kids computers, etc. Recommended for sure!
Excellent service and very communicative. I brought my MacBook in that was totally unresponsive and they managed to resuscitate it in no time! Definitely the best computer repair experience Ive ever had.
Christian is a super nice guy and his crew is the best. His prices are fair and he’s always transparent with his customers.
I found Top Notch through a google search and saw good reviews...glad I took the leap. Couldnt be happier with the speed and price to get me back up and running. I definitely have my computer place in RVA now.
Emily was super helpful when I found out my company computer wouldn’t connect to our email server. She resolved my problem in less than an hour
Attentive, personalized service beyond comparison! Top Notch has provided us with excellent support for years from the Charlottesville office. Delighted Top Notch opened a convenient Richmond location.
The receptionist at Top Notch in Richmond is GORGEOUS. The tech, Garrett, is cool too.
Ive worked alongside Top Notch on quite a few jobsites (our company installed security systems) and I am pleased to say they are by far the most competent IT provider to work with. If you need managed tech support, a business phone system, or just a computer fixed, I highly recommend these guys.
Top Notch does a great job at all things computer & networking. Theyve supported our dental offices for years with authority, promptness, competence, & kindness!
Very professional and knowledgeable. Great group of people!
Great place to go for amazing prices for great work and kind people.
I cant say enough about the way Chris, Garnett, and Sean from Top Notch have helped me over the last few months. I manage a small solar installation company and they have been our ace in the hole as far as IT support. Sharp, quick, sensible, and somebody almost always answers the phone who can help immediately! On the personal side, the professional-grade WiFi system they installed in our house was something our contractors said couldnt be done. Look to these guys for everything computer, networking, and IT if youre in or around RVA!
Cannot reccomend this business enough! I am not tech savy, but they were able to troubleshoot and lay out my options clearly. Fast turn around time and it didnt break the bank!
After speaking with a tech on the phone, they were able to connect with me remotely and get the issue taken care of without even having to drive to the shop. For the price and response time I couldnt be happier.
They were able to diagnose the issue that two other shops said didnt exist on my customer tower. These guys know their stuff!
Great, helped me with email woes and did an awesome job!
They were great. Helped recover data that I thought was gone forever.
I called the Richmond office and was impressed with the professionalism and patience on the assistance I received.
The best, through & through! Been helping us for years!
Excellent, patient, COMPETENT assistance with computers and all degrees of tech! A++++!!!
Very knowledgable and polite.
Found them on a Google search for a last minute issue in RVA, couldnt be happier with the service and turn-around time.
Awesome service!