My husband and I hired The Maids to do a deep clean of my mother-in-laws house, as a gift for letting us stay with her while our house was being built.They are a bit pricier than other cleaning companies that I contacted but they had great reviews online. Im pleased to say they were worth it, in my opinion.The ladies did a fantastic job! They performed a thorough clean of the house; they were professional and efficient. One of things that impressed us the most is that they took the time to move furniture out of the way (tables, chairs, night stands, etc) to clean underneath. They were great about dusting/cleaning pictures and Knick knacks, then putting them back exactly as they were before. The cleaning products they used left a nice & light fragrance. There were no harsh chemical smells left behind.When they were done, the team leader took a few minutes to go through each room to explain what they had done and to see if we had any questions/comments/issues that needed correction (which there were none).They did have to delay their arrival due to someone calling out that day, so they only had a team of three instead of four. But they texted me to let me know and were very apologetic. Because they were down a person, what would have been a 2.5 hour cleaning took 3.5 hours. Not really their fault, you cant help the actions of others. However, I was concerned that I would have to pay more because of the extra hour they spent cleaning but was pleased that they honored the price they quoted.I will definitely hire them again, should I need their services.

We’ve unfortunately had multiple instances of damage with The Maids—the most egregious being scratched and dented furniture. We tried working with them to ensure this wouldn’t happen in future cleanings, but damage kept occurring. The cost is too high to have this happen on a regular basis.

This was my first time with a cleaning service, and Im so happy I did it! The team was quick, professional, friendly, and did an amazing job. When you think about how much time goes into a move out cleaning on your own, the fee was extremely reasonable and worth every penny. Thank you so much!

The Maids are very professional and do an excellent job of routine cleaning. I greatly appreciate being notified of their arrival window at that they are on the way.

Excellent Service and Great People! I have had The Maids come out to my house a few times now and they have been absolutely amazing! They came with a team of five people and they cleaned my house from top to bottom. They had a great eye for detail and cleaned things I didnt even think about! It is such an amazing stress reliever to come home to a house that has been thoroughly cleaned by a group of amazing women!

I am just so totally impressed by the Maids of Richmond. I get them to do deep cleans on my house every 3-4 months. So far I haven’t found a spot that they missed!!! And I look!!! I was so frustrated with one of their competitor companies in this area. I had been a client of that competitor for multiple years and even after pointing out ALL that was missed each and EVERY time - no adjustments were made at all. I even asked that other company to actually use THEIR OWN CHECKLIST that they left every time to tell me “what they cleaned” so they could know exactly what to clean! They never would! That was not my only negative experience with corporate companies in this area. I was very worried going with a new company but saw the YELP reviews for The Maids and decided to try again. I have NOT been disappointed. The group is so incredibly thorough. The house absolutely sparkles and I have 4 pets and 2 teenage boys!!! If you are even thinking about hiring a cleaning company - The Maids is the ONLY company to go with in this area! Trust me - I have tried them all!

Word cannot express how grateful I am for this company. MaidPro dropped the ball and cancelled my cleaning at the last moment on a Friday & I was staying in a hotel because of home repairs. I needed my home to be thoroughly cleaned before I could move back in.The Maids moved stuff around and got a team of four out to my home in less than two hours.The ladies did an awesome job! My home was spotless where it was covered in drywall dust when they got there. They got the job done quickly while paying to detail.I highly recommend this company. Im a satisfied customer.

They did a great job! I just moved into a new house that still needed to be cleaned from the previous owners. They cleaned for 2 hours and even in that short amount of time the place looks so much better, definitely recommend!

I hired their services when I was moving out of my home and was very satisfied with their service. They were very detailed in the cleaning of each room, specially the kitchen and appliances. Theyre also very nice ladies.

The Maids have been cleaning my house for several years now.I love the prompt service. I love the team for 4 women that show up and get the cleaning done quickly and efficiently. I continually catch them doing those little things that make a difference - moving couch cushions, wiping down picture frames, cleaning off doors. They do a great job at taking care of the big cleaning and also pay attention to the details. Communication is good and if I have ever had an issue - which is rare - they are quick to respond and take care of things. I highly recommend their services.

I used the Maids to clean my Mothers home as a Mothers Day gift, and I couldnt be happier. They sent out a crew that was big enough to handle the job, and the ladies took care of everything. They were only there for a couple of hours, but they were working hard the whole time. They provided all the equipment for the cleaning, and looked very professional. This was the first time I ever used a cleaning service, and honestly it was worth every penny. I highly recommend the Maids

This cleaning service is excellent. I have been through 3 others and this one surpasses the others by far! They cleaned under the furniture, all of my molding, the lampshades, the kitchen cabinet fronts and trim, the window over the kitchen sink, all of the knick knacks, even dusted the thermostat! They are not inexpensive, so I balked a little at first, but, after having them come, Im sold. I am allergic to dust mites and I can breathe freely finally after they left. I am very pleased with their work.

High prices, cleaning went over estimated time therefore charging us more than original quote, and many things were not done. Maid service had to come back out to do what should have been done the first time. Very nice and friendly staff and management, but for me the job complete was not worth the money spent. I’m thankful but Disappointed.

Hired this company because of the great reviews. However, now I think they are bogus reviews.My experience...I called them told them exactly what I needed, they quoted a price...I agreed to that price. Was told that they charge $140 per hour and would need 1.5 - 2 hours to clean my 1900 sq ft rental home (which was totally empty of furniture). They told me that this estimate was based on square footage. However, on the day of cleaning I was called and told that they needed additional time of thirty minutes. They couldnt give me a direct answer as to why, only that they havent finished up everything and needed more time. I, of course wasnt happy with this adjustment and said so. So, I just wanted to warn others of this. Beware of the quotes that they give you, because after they get there and start the job its a higher charge in the end.I had a different company quote me $230...I should have gone with them. With The Maids, I ended up spending over $100 more than that.No one likes to be up charged!!!Wanted to update this review...The Maids ended up charging me $295, which was $15 over the quoted range. Also, I wanted to add two stars because of the excellent job they did. When my realtor checked on the place he was impressed with the job that they did in cleaning the property. They are very thorough, and I can appreciate that. In the end, it may be worth the higher price that they charge!

The whole crew is very efficient and very friendly. They are also very hard workers.

Great Cleaning, a bit higher priced than others, but very worth it!

Great cleaning at great price.