Very professional, my carpet and furniture look new. I will recommend Chem-Dry Heritage to everybody.

BEWARE!!! On 30 Nov 2016 the owner, Mark Fulcher, picked up 10 oriental area rugs. He assured us that we would have them back by December 15th. We gave him a check for one-half the estimate,We called December 12th to get a status update and left a message with an answering service. Mark called back and told us he forgot about our rugs. We asked him where they were and he said he thought they were at his brothers house where they clean rugs. We asked when we would get the rugs back and Mark said he would call us back. That is the last time we heard from him despite leaving several messages at his two answering service phone numbers and sending an email.While trying to find a direct contact for this company, I discovered that they apparently do not have a public place of business and the county licensing offices have several addresses for them.Summary: this company has had my rugs valued at about $2200 plus a $235 deposit since November 30th. They wont respond to phone calls or emails. BEWARE!!!!