Great service, and costumer friendly. Was pleased how he explained to me about my car. Will not take my car any where else. Great work warren. I recommend them any day
Great people and top shelf service
Always does a good job and can be trusted.
Ive had several experiences with Warrens now and every one has been 5 stars. They do high quality work at a great price. I will absolutely drive the hour to take my vehicles to them. Best in Lynchburg.
Mike Warren is a great mechanic! Very knowledgeable with years of experience and all the tools to get the job done right the first time.You get personalized service at prices far better than Merchants or Firestone.He will let you know if there is anything else you may need to have serviced without the frivolous up selling your find at the chain stores.
Great place I got my car fixed there
Nice staff, honest mechanic. Sometimes overly busy.
Ive dealt with Warrens for years and never been disappointed. Quality work at a fair price.Since leaving Chesterfield County I drive from New Kent because theyre worth it.
Everytime I have Warrens do work on my car they do a very good job. They are friendly, courteous and very professional. It is nice to have work done on your car by people who are honest and trustworthy.
Pleased with service and no long wait.
Good prices, quality work. Stand up guys. Ive been going there for 2 years now, and Ill keep going there as well!
Excellent auto repair reasonable price
Great place !
A really good place to take your car! They are honest, and let you know what the problem is. I highly recommend them for auto repairs!
I had been going to Warrens for about 2 years for state inspections and the occasional oil change. For the most part it had been a flawless experience until my last state inspection.After failing the state inspection for an airbag sensor light I asked Warrens to diagnose the problem. I asked them to please give me a call to notify me before doing any diagnostic apart from reading the computer codes. I wanted an estimate of the cost before agreeing to it. I received no such call. 4 days later I called asking about the progress on my car. They told me they diagnosed the problem (without my permission), and that they need to find and buy an airbag sensor. At this point I, again, explicitly requested that they call me and give me the price of the sensor, and an estimate of installing it. I received no such call. A week later I called asking about the progress of my car, and to my surprise, they had bought and installed the sensor without my permission and charged me $326 for it. This is probably a reasonable price for the work that they did; however, it was not authorized by me. Beyond the $200 price point I usually look into fixing the problem myself or shopping around to get other competitive quotes. This was unacceptable by my standards as well as Virginia State law which requires consent from the customer before doing a repair.When I went to retrieve my car from Warrens I expressed my grievances with Mike (I think hes the owner). While he admitted to not calling me back with cost estimates, I was surprised at his stubbornness about the whole situation. After letting him know how unprofessional, unacceptable, and quite frankly, illegal, his actions were, I agreed to make a deal for a lower payment, because I didnt want anymore trouble. Mike agreed to this deal but essentially told me to not come back there again. No customer should tolerate such incompetence; therefore, be warned when going to Warrens for an auto repair.
Great place to get your car fixed
Beats any dealership anyday! You will not be disappointed
Worst car repair experience of my life. They were extremely deceptive about estimating what my repairs would cost, and when I let them know how upset I was after seeing my final bill, the employee on duty was tremendously rude... that upset me until I found out that it was actually the owner LOL - which just made me laugh because there is no way this place can do any business with incompetence at the very top. Avoid this repair shop at all costs, or itll really cost you.
He is honest does quality work and fair prices
They squeezed me in to help me out right before they closed. They are always very nice and honest!