user
Fiesta Auto Insurance & Tax Service
12816 San Pablo Ave, Richmond, CA 94805, United States
Appearance
Fiesta Auto Insurance & Tax Service

Comments
Fr
Review №1

Professional / Responsive / Great Experience Very Helpful. Thank you !

Pr
Review №2

Stephanie was super helpful with filing my tax return. She answered all the questions I had and made the filing process so easy for me. I will be coming here again!

Jo
Review №3

Jennifer was a pleasure to work with. She managed to make purchasing car insurance somehow pleasurable. All of the quotes I received prior to going in, were in the $500.00 per month range. They took the time to discuss my needs/wants, shopped multiple companies and were able to get me into a policy with a reputable company for only $300.00 a month.

N
Review №4

They were very professional and prompt.

Li
Review №5

My experience with Fiesta Tax Service: My 1st appointment, was with a young woman Lynda, who spoke little English. I gave her my information. She said she would call me when my taxes were finished. 7 days later she called me to come in to sign the tax forms.My 2nd appointment: I found that my information had been incorrectly transferred to the forms (this 1st filing was rejected due to these inaccuracies).The incorrect information was #1 They had incorrectly written my social number #2 they had incorrectly calculated my income (it was off by thousands) #3 they had incorrectly written my write offs #4 they had incorrectly written my home address.When I first spoke to the woman, she quoted $150 as cost of tax filings. When I was presented with the the final bill it was $275. I asked Adalberto, the manager, for a partial refund because it took 4 visits and 3 filings to get my tax papers done correctly.Adalberto replied that he would talk to the owner on Wednesday June 17th, to see if I could get a partial refund. I asked him to call me back.  There was no call. I called that Wednesday for an update, neither the owner nor Adalberto were said to be in on that day.I can not recommend Fiesta Tax Services, since my experience was that they were unprofessional. Also, their logo says Fiesta, a celebration, I did not experience that with the Fiesta Tax Service.Thank you Fiesta Tax Service for calling me, taking me seriously, and giving me a partial refund for my tax return.Craig the National Manager of Fiesta Tax Service called me to discuss my experience, apologized for the errors on my return, and assured me that my taxes will be done accurately next year. I can now heartily recommend Fiesta Tax Service. I am very satisfied and pleased with this resolution.

Em
Review №6

The whole transaction was very well explained and clear.The guy that helped me was friendly and very polite. (He even helped me to keep on my dog who was outside).

Jo
Review №7

Juan took real good care of me. He looked for the best posible insurance for me and treated me with great customer service. Defenetly come to these guys they will take great care of you as well.

Ms
Review №8

Marianna cortes was very helpful with assisting me with my claim today. Very professional and sweet 😊

Ta
Review №9

I updated my address one year earlier by visiting someone in this location and its not updated, I called many times today and she pretend like she cant hear me and i told her to change my financial institution’s Name, and this women is so unprofessional and even dont understand what i want to change and asking my bank info .What a unprofessional!!!

Da
Review №10

Good customer attention!!

Ju
Review №11

Very professional, and friendly customer service

Se
Review №12

Mariana cortes was very kind and helpfull good service and very friendly thank you so much mariana you are awesome

Ju
Review №13

Always been the cheapest and helpful

Ri
Review №14

Great service, Ive been a customer for 3 years wouldnt change it for another place

Ve
Review №15

There great!

Ch
Review №16

I called twice to get a quote and they would just place me on hold without greeting me or telling me anything and they would transfer me to other customers on hold. If i could give 0 stars I would.

Ju
Review №17

Very Expensive!!!!!! While other IRS certified places charges less than 100 box they charged over $200 for the service.

Va
Review №18

Great service

St
Review №19

Horrible

Gr
Review №20

They are useless for anything, we had an accident and they helped us at all, they did not fight for you, we had a bad experience, they are some thieves, I dont know why they charge but they help you until I plan to sue them for theft😡😡😡😡😡😡😡😡😡😡

Re
Review №21

Very good service

Er
Review №22

Nunca contestan desde ayer estoy marcando y nada

na
Review №23

I liked it because he treated us with kindness and explained everything very well and I liked the discount

Ma
Review №24

The staff is attentive and friendly, they help you answer your questions and the hours are very good

Fe
Review №25

Even before this visit, I was going to carry out a procedure throughout Avia been well ... and I made my movements of high and low of my cars until very suddenly the manager named sthpanie nevarez refused to make a withdrawal of a car arguing that no It was possible. When I had previously dropped vehicles in this place. Very bad and unpleasant experience

Fa
Review №26

Rodolfo very good person friendly and helped us with payments very good experience I recommend 100%

El
Review №27

Very good attention in regard to the uncertainties

DJ
Review №28

REGRETTABLE. THE SERVICE THAT THEY OFFER IN SPECIAL ASER PAGOS

Information
21 Photos
28 Comments
4.3 Rating
  • Address:12816 San Pablo Ave, Richmond, CA 94805, United States
  • Site:https://fiestainsurance.com/stores/fiesta-insurance-tax-richmond-california-94805
  • Phone:+1 510-860-4939
Categories
  • Auto insurance agency
  • Home insurance agency
  • Motorcycle insurance agency
  • Tax preparation service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:9am–7pm
Similar organizations