user
Canadys Heating Air Plumbing
504 Scott Court, Richmond Hill, GA 31324, United States
Appearance
Canadys Heating Air Plumbing

Comments
Te
Review №1

Always Professional, Always on time. It’s so hard to find these qualities in a company these days. Matt came out to do the maintenance on our AC system today and I was more then Pleased with him. He was knowledgeable and explained to me in detail what he was going to do with the system. Mat went above and beyond and I would recommend him and this company to anybody who might be thinking about a hiring them for one of the many things they do.

wy
Review №2

I required a replacement of my bryant 2 ton heat pump unit and air handler. The R22 refrigerant is no longer used. So I chose a 15 seer rheem 2 ton heat pump unit since replacement parts are readily available in my area. The Technicians arrived promptly at 8am and completed installation about 2pm. OJ and his assistant were very professional and courteous. I’m satisfied with the end result. It was completed just in time for the Summer!

De
Review №3

The service provided was water pipe repair. It is an understatement to say that my experience with Canadys was exceptional. They knew what they were doing and found the leak promptly. As I also have a slab leak, they found that as well. They do not perform that type of repair, but they scheduled it for me. They performed the water pipe repair in a timely manner. I am, again, so happy that I called Canadys for help. You will be satisfied as well.

Mi
Review №4

It’s our second time using them & both times we’ve been very pleased with their service. Our tech Kevin came out quick. Was fast to work & get our a.c. Up and running. Was very courteous & professional. Explained everything in detail. Would use again & definitely recommend 👍 👍

Co
Review №5

I HIGHLY RECOMMEND! Greg was really knowledgeable and made sure we understood everything. My wife and I felt really taken care of by Canadys. They (Greg) were able to diagnose an issue that a previous company caused, and claimed they couldnt find. Greg came in and not only found the issue, but wrote an extensive report to clear us of any fault. Canadys is definitely one of the best in the area, if not the best!

Ke
Review №6

I signed up for Canady’s annual maintenance and service program. It’s a reasonable price for the annual unit maintenance and some peace of mind. Kyle was my technician...right from the start he was courteous and professional. The company has great communication from scheduling to the technician performing the work!! Clearly the management has trained all the employees to understand that is a key point and customer service is important! Do yourself a favor and hire Canady’s!!! Nice job!

An
Review №7

Called for routine maintenance and 2/3 three of our units needed to be replaced. Original to our home - 1996. Same day service for a design specialist to come walk me through the options. No pressure; only information and solid advice. Scheduled installation for next available time. All communication was excellent - texts, email reminders, calls. Installers were on time, friendly, explained each step of the process, clean, and when complete walked me through safety features and using the new system. I highly recommend this company! Customer service is impeccable from the office staff to the installation and follow up.

St
Review №8

These guys were great professional. They took out all of my old duct work and replaced it newer and more efficient ducts. I was informed before begun what was going to be done, how long it would take and how much it would cost. They also put a new AC system in which included moving the air handler to a new location. All this was done in 2 days. The technicians were respectful, on time each morning and did a terrific job. I would easily recommend Canadays Heating and Air to anyone who has a problem with their system. Great job Raul and team.

Ch
Review №9

We originally began using Canadys for our annual maintenance of our business. They were always very professional and courteous and ALWAYS honest! When they told us we needed to purchase the new system, EVERY employee went above and beyond to explain and go through the installation thoroughly. The day of installation was so easy and they were so quick and efficient! I would absolutely recommend this company!

Pa
Review №10

My technician arrived on time and went right to work. He finished in a timely manner and was very courteous the whole time. Found the problem very quickly and had it fixed very right away. Very happy with the response and service of Canady’s team. The office person was also very efficient, helpful and pleasant to work with. Customer service was excellent in every way.

Ap
Review №11

Canady’s is an excellent company to work with. Devin Todd was sent out to build a ‘doghouse’ over our exposed duct work. He arrived on time and was very polite and professional. He completed the job in the time frame he quoted and cleaned the area back up when he was finished. The ‘doghouse’ looks great! And it’s so nice to know that the duct work will be protected from future cat attacks.

Be
Review №12

Kyle did a great job servicing my Heat Pumps with all the maintenance and checking to make sure everything was in order. Made recommendations for us to consider with surge protectors on our 1 year unit.. On our old heat pump did find several problems and options to correct. He was very professional, friendly, organized and efficient.

La
Review №13

Mr Tim Hint did a wonderful job repairing my AC issue. He was very polite & professional. He explained everything in detail and was very honest about what we need to have done sooner than later. I really appreciated his honesty. Canady’s Heating, Air & Plumbing, please keep Mr Tim Hint. He’s the best out here & I will continue to use your company!!!!

Da
Review №14

My tech (Laz) arrived on time, kept me informed of everything he was doing and even went one step further to prevent an issue down the road. Canady’s has been servicing my home for the past year and I highly recommend them if you are looking for an honest and professional. I rarely leave reviews but felt this company deserve to be recognized.

Te
Review №15

The installation of our AC unit went so well. The three guys that did the work were outstanding. The were very responsive and caring for the services they were there for. I want to thank Don, Mike & Rahul. Also Brandon the representative was awesome with selecting what products needed. Thank you all for a wonderful experience.The twin sisters.

Je
Review №16

Ethan was very knowledgeable. He took his time and explained everything he would be doing. He discovered a few minor issues that would be to be replace sometime down the road. I decided to go away and get the maintenance done right then. He offered us convenience in payments if needed. We choose to just pay outright. I highly recommend using Canadys.

Bo
Review №17

OJ and Timmy did a very professional job. Everything was done better than we expected. Ill recommend them to anyone. They made sure that the vents were working properly before they left. Great job!

Pa
Review №18

Professionalism and prompt service are hard to find these days but not with my experience with Canadys. I spoke with Sabrina to schedule my appt and was told it would be 2 weeks out which was fine. She called very shortly after and moved it up to 2 days after my original call (awesome). Blake arrived on time and was very professional, efficient and knowledgeable. Thank you all for the excellent customer service.

Pa
Review №19

Had a large water overflow from the A/C unit. Called Canadays and they has Kyle out quickly. He diagnosed the problem and made temporary correction. And made some excellent recommendations for the future.We had just moved to the area, from Ohio, and were pleased by the service.

Pa
Review №20

Everyone I’ve dealt with at Canady’s has been wonderful! I appreciate all the help they’ve given us… couldn’t have asked for more! Thank you all!!Taylor did a follow up visit today and as usual everything was handled very efficiently and professionally… thank you all again!

Th
Review №21

CongratulationsThe technicians were very courteous, professional and they cleaned up when they were finished. They were very efficient. As time goes by I would be able to say how the system work. Their installation process was excellent.

Ja
Review №22

Devin was our tech. He did a great job. He gave us the facts and helped us prepare for future replacements that may come. He serviced our current system and pointed out some things to pay attention to in the future.I enjoyed having them work on our HVAC. Thanks a lot.

Fr
Review №23

Kyle was very helpful and patient. I appreciate that he took his time to explain what was going on with our AC unit. He was very thorough and patient while explaining what our options were. I appreciate his patience and professionalism. Thanks Kyle!

Tr
Review №24

Weve used Canadys a few times for routine maintenance and most recently replacing the blower motor for our downstairs unit.Both techs weve had, Willie and Tim, have been courteous, professional, and efficient.Would definitely recommend and will be using Canadys again!

Su
Review №25

Brandon was professional, friendly, and courteous. He was able to answer all my questions and explained exactly what he was doing. He was straight-to-the-point with pricing which was much appreciated. He completed one part of the job and will return to complete the rest as soon as the parts arrive.

Ma
Review №26

I really liked it when Rick explained to me how my HVAC system works. I thought I knew, but Rick was able to explain it so that I could relate to the workings of my system. He explained what was in good shape and what I should be concerned about. He was a real pleasure to talk with.

Pa
Review №27

Keith did an awesome job repairing our upstairs AC unit. All of the Canadys staff I dealt with were very pleasant and very professional. They are our go-to whenever we have any kind of issues with our HVAC. I totally recommend them!

Je
Review №28

Canadys Heating service was very professional! Made you feel like a valued customer and gave great advise. During maintenance brief they gave the customer options which is an amazing idea. I would highly recommend to anyone! Thank you.

Ka
Review №29

I could not be more pleased with the responsiveness of Canadys. They were on time, Austin was friendly, professional, and explained the entire process to me. He answered all my questions, and ensured my system was running in perfect order before he left. I chose to enter into an annual service contract with Canadys, and Austin was a major influence in that decision. I feel confident should I require an unscheduled service in the future, Canadys will be right there for me. Thank you Canadys, and thank you Austin!

Pa
Review №30

Excellent customer service. Professional, knowledgeable and personable. Laz was great, he answered all my questions, painfully honest of the repairs needed to get my AC back in order, and he did just that, Definitely will be a continued customer for all my AC/Heating maintenance.

St
Review №31

When our AC broke a few years ago we went with Canady for the replacement and have been using their yearly service since. AC has been working great and the techs are good at showing us ways to make it continue to work great. Will be with them as long as we are in the area.

Ru
Review №32

Kevin arrived on time. Canady’s did awesome communicating when the tech was on the way. He explained what he was doing and what he was seeing and looking for. I was impressed with how professional Kevin was and trustworthy he was. I would definitely use Canady’s again and would recommend Kevin as a great tech!

De
Review №33

Canady’s was very professional, they installed the heater and air conditioner units quickly and very neatly being very careful putting down tarps and mats. They explained exactly how to use the new thermostat unit. Kevin who is the salesman came back and made sure everything was exactly how it should be and that we were happy. And we are

Da
Review №34

Willie explained the diagnostic process and quickly found and fixed the problem. Courteous and professional, he was so great to work with that I bought an annual maintenance plan. I highly recommend Willie and the whole team!

Ri
Review №35

They were able to get a service man out before my appointment. He spotted the problem and check all the parts of the unit to make sure everything was running properly. Great service!

Ra
Review №36

Our technician was courteous and on time. He communicated with us every step of the way. The issue we had was fixed same day. Thank you Caleb!

Lo
Review №37

Canadys installed my air conditioner on a day that, at the last minute, became very busy for me. Because of that, I did not oversee the installation and ask all the right questions. On the other hand, the young man who did the installation, while polite, was not experienced in the job, and did not have anyone to oversee his work. No one explained to me that the new airconditioner was several inches wider than the old one, so he had to cut drywall and boards to increase the opening by several inches. In the end, the grate to cover the unit did not fit (of course), so he ordered a new one, and came back to install it in a week. That grate was nowhere close to fitting. It went on order, and after several more weeks, the correctly sized new grate was installed quickly and professionally by Kody and Kevin. They also answered my questions about maintenance. In the end, I am pleased with the result, but it was an involved process.

Se
Review №38

I would highly recommend this company! Great experience every time, and communication is always spot on. Great employees and extremely professional.

Yu
Review №39

Kevin was polite, friendly, and explained the process all the way through. Kept me informed on how the inspection was going and thoroughly explained the fixes that needed to be made. Excellent customer service from scheduling all the way to the visit itself.

Je
Review №40

I highly recommend for any HVAC needs. The technician arrived promptly at the scheduled time, and quickly located the problem. He explained the issue thoroughly and the cost of the repair. You can rest assured that you wont be paying for anything you dont need. Save yourself any heartache, and use Canadys.

Mi
Review №41

Canadys Plumbing replaced all the fixtures in my tub/shower. The old ones were original with the house (1960s).I was reminded by text about the upcoming appointment. And then estimated arrival of technicians with updates. This was followed up by phone call.The technicians were friendly and professional. Service was excellent. They showed me how use the new fixtures.They even talked to my bulldog (in her crate).I have always had excellent service from Canadys. Air conditioning and plumbing.

Er
Review №42

Professional, polite, and Thorough. Helped educate me about my system and being a new home owner this was very helpful. I would definitely recommend Greg as a very knowledgeable and helpful technician.

es
Review №43

Ethans composure was personable and very professional. His knowledge base was seasoned, as he could answer all my concerns both technically, as well as break down the language where I could understand and not feel slighted over my ignorance of some issues. Indeed, I will call on him again.

Br
Review №44

Our under the counter ice maker broke and was leaking water. I called Canadys on the Friday before the July 4th holiday hoping that they could come out at the last minute. To make matters worse, we had a house full of out of town guests and we had to turn off the water to the whole house. I spoke with Sabrina and she moved heaven and earth for us to get an appointment the same day! I was so impressed by her can do attitude. The technician, Justin, came out and did a fantastic job repairing the broken line and installing the new ice maker. A big thank you to all at Canadys for saving our 4th of July holiday. You have made a customer for life.

Ja
Review №45

Technician was awesome. He really cares about his job. Great customer service. Great work ethic and positive attitude. Very professional and we would highly recommend Canadys.

Da
Review №46

Raul and his partner did a great job with the installation. Very professional and courteous. Answered my questions thoroughly.

Ke
Review №47

Justin and helper did a great job. Came in did the work and left the place cleaner than when they got here. 5 star experience all around.

Ch
Review №48

We were shopping for total hvac replacement. Several of our neighbors recommended Canadys’s. When we met with their sales rep I said I wanted a quote on a “Total replacement of our system, new air condenser, new air handler and all new duct work”. The rep gave a quote of 9400 and we decided to go with them.The Installers were professional and the install took around 8hrs. That evening I inspected the attic and found the air handler and main ducts were new, but they used all the old duct work going to each vent. They spliced new ducts line on to 20 year old duct line going to vents in several locations in stead of replacing the line all the way to the vents.The 20 years of dirt and dust buildup in the old duct work was now blowing out. Chunks of insulation visible inside the ceiling vents. I have a 2 year old and a 5 month old in the house.My wife reached out to the sales rep to say that we were not happy that they used the old duct work when we specifically said we wanted the duct work replaced. His response was that using the existing duct is what the original quote was for and if we wanted it replaced we could pay them to replace it..We paid for the installation in full at the time the installer finished. I wish we waited to pay until after I had time to inspect the system because we did not get what we wanted.

De
Review №49

The company was very professional -getting the quote, (Taylor was great),scheduling the installation and the actual install!Donovan was right on time this morning and he and his helper did a wonderful job, he was able to answer all of our questions and was very polite and professional!

Te
Review №50

I had a small fire in the kitchen, and the insurance paid for the garbage disposal and its installation. I called Canady’s because the purpose wasn’t saving money, it was to get the job done correctly. The technicians, if they can be called that, got every detail wrong. The hose from the dishwasher was chopped, literally, and glued to the pipe, instead of connected to the disposal, like it’s supposed to be; the pipe in the bottom was replaced with an elongated kind, that caused the dirty water going down the drain to settle there, causing fruit flies like insects in the kitchen.I called Friday, and the lady answering the phone was as always courteous and pleasant, and she scheduled someone to come to the house right the very next Monday. The technicians took a look, and determined that the job was done incorrectly the first time; then they proceeded to give me an estimate of$120 to fix what was done wrong!!I was appalled, and actually expected an apology for wasting my time the first time. I overpaid big time for them to provide me with quality service, which they didn’t, and on top of that they tried to take advantage of me.My house was built in 1927, so there’s always little details to be corrected in the plumbing system; needless and to say, I will not be calling this company.

My
Review №51

Foster was very friendly and professional..Explained everything in detail & eager to answer any of my many questions.. He did the best most detailed service weve had someone ever do... Highly recommend!!!

Ma
Review №52

Kevin Sorrell did a excellent job repairing my ac unit. Kevin was very knowledgeable of the problem and how to repair it. Hes very professional. I highly recommend Kevin and candys Heating &Air

Jo
Review №53

Keith is knowledgeable, efficient, and my dog approved of him. He was also tolerant and kind while being approved. Good job Keith!

Ri
Review №54

Otis and Timothy were very professional, polite, and knowledgeable. They installed the system, explained everything to us and cleaned up before they left. We would recommend them to anyone in need of service or installation.

Li
Review №55

I its only been a few days, but the air is blowing to perfection. I had several technicians come to assess my HVAC unit. Canadys techicians knowledge, and the willing to go beyond the call of duty was excellent. The technicians that installed the AC were also very punctual, courteous, and professional. Thanks Taylor, and Matthew. I look forward to continuous, excellent customer care, and satisfaction.

Yo
Review №56

Mr Dyer did an awesome job, he explained what happened n show us what to do 2. He was very professional, polite, I would recommend Canadts if anyone ask.

Ka
Review №57

Very professional and polite, as always. did a great job, quickly. very pleased with service!

Cr
Review №58

Had a great experience. The technician was very professional and thorough. Great service!

Kr
Review №59

Mr Gregory was wonderful! He was professional and kind, and knew what he was doing. We have a part that needs to be repaired, and he broke it down for us to understand what was going on. Gregory was a 10/10 for me!

Th
Review №60

Tim, did an outstanding job, very knowledgeable, answered any questions that I may have had very helpful for future maintenance. Very professional an awesome technician is hard to find, Canadys has awesome technicians...

An
Review №61

Ethan was the ultimate professional in making repairs to our AC unit. He was thorough, efficient, and explained every step to us. Thank you, Ethan!

Am
Review №62

Austin showed up, quickly diagnosed the issue and resolved the matter just as quickly. Could not be more satisfied with both the professionalism of the technician and the overall customer service experience.

Da
Review №63

Kyle was on time, professional, and did a thorough maintenance on the hvac system in a recently purchased older home. very satisfied.

Lo
Review №64

Those guys came in and went straight to work, They completed a two days job in 5hrs no break everything went smooth they were very professional I absolutely recommend Canady. Tyler, Sam, and Kyle all were absolutely amazing

ti
Review №65

My ac went out Friday afternoon. Cannady’s sent out the technician first thing Saturday morning. He had it fixed in an hour. Very knowledgeable and quick! Thank you willie pray. He was a GREAT technician.

Di
Review №66

Great job by Austin. He did the maintenance checkup and sealed the top of the air handling unit with new tape and plaster. This corrected the air leak in the unit. Highly satisfied with him performance.

Ri
Review №67

This company is great! Quick response time for installation, super employees, polite, on time, and overall excellent service.

An
Review №68

Follow-up from Tuesday’s annual maintenance with replacement part today, as scheduled. Quickly installed. Outstanding experience again.Thank you!

Ka
Review №69

We so appreciate Raul & Aaron! They installed a new HVAC system for us and provided the highest quality of service! Thank you to all of the team at Canady’s for coming to our rescue!

Ga
Review №70

Good response time. Tech was very knowledgeable and answered all my questions.

Ph
Review №71

Cole capped a broken water line in our back yard. He was prompt, courteous and professional. He did a great job!

Ch
Review №72

Was nice and explained everything that was going on with my AC. They were also able to get me scheduled very quickly even during the hot summer.

Je
Review №73

Scheduling was easy as a new customer.On time, experienced and honest technician Joe Clark.

Ma
Review №74

When I called today and the receptionist was awesome,...she was kind, and pleasant...She got me book for service same day ...Thats a super fast response.!!!Edgar was a total professional..very friendly...and he got the job done with a smile.I would recommend their service to everyone..they are THE BEST. !!!THANKS,ALEXANDER CORLEY

Ke
Review №75

Our technician was on time, courteous, and professional. Answered any concerns and questions that we had. We have had service done before and every time, the quality of service was there.

Ka
Review №76

The technician Brandon is very professional, and explained everything about the ductwork we need. His maintenance work is professional, and he is very polite. Keep up the good work. Thanks

Ti
Review №77

Outstanding work he repaired a system that really was put in incorrectly. If I need service again I know who Ill call.

Be
Review №78

Everyone was very professional and extremely nice and they made me feel safe and secure with choosing your company!

Ch
Review №79

Tim was courteous and timely. He let us know what we needed and was able to complete the maintenance effectively and efficiently.

Ra
Review №80

Great service. Fixed up and serviced my water in no time! Will use again!

Mo
Review №81

Kyle was very nice, professional, and courteous to our home. He was knowledgeable and gave us great advice on our unit.

El
Review №82

Very professional and fast!! Kyle was awesome doing an outstanding job. I highly recommend using Canady’s!!!

Ro
Review №83

Did a great job. Showed up on time and finished in a reasonable timeframe.

Sg
Review №84

First and foremost I have to say this, Laz is the MAN!!! I have a complicated computer controlled variable speed system with several accessories. I am one of those unfortunate souls who gets congested from anything that can become airborne. Canadys did this install seven years ago for us. It has been a great system. When this incident popped up, well they were there the next day. Laz discovered the issue, got the part on order (its a computer card and not an easy/readily available thing) and came back the very second they got the part in and worked tirelessly getting my system back up. My system can throw more error codes than you can point a finger at people in a large concert. So just installing the card wasn’t the quick fix. It was getting all the systems to talk to each component (indoor/outdoor/thermostat). Laz bent over backwards like a contortionist to get this system going. Like I said, this system has more computer “stuff” than you can imagine so it was no easy task. But as always the Canadys team is the most competent and professional AC/Heating company out there. I have been using them for years and this is my second install from them. I was stationed here at Ft. Stewart before and they did an install then as well, so I can say “honestly” that over the years of assignments and locations I am extremely grateful to have this company where I decided to retire. Again a big kudos to Laz for being an Amazing Tech and great American!!MikeRetired US Army

Ma
Review №85

Exactly what you would expect from a local family owned company! On time, professional and did an exceptional job. Will be using them again when I need HVAC work.

Ro
Review №86

Mr.Tim Hint was very professional and very knowledgeable and very friendly, his work ethics are very good and I am very thankful for his help.

Ad
Review №87

The technician was very knowledgeable and professional. He told me everything that was going on with my system. I recommend Canady.

Ba
Review №88

Logan and Justin replaced my water heater and were incredibly professional, personable and respectful!! They did an amazing job!!

d
Review №89

Very happy with Canadys. The technicians were professional and polite. Thanks for a job well done!

Za
Review №90

We had Kyle Ballinger come by and check out the AC unit because our AC wasn’t going below 87 degrees. He was extremely professional, gave great recommendation, and was very transparent with the issues he saw with the AC unit.

Ma
Review №91

Tim was professional and on time. Listened to my concerns and addressed them all. Good job

EL
Review №92

Mr Justin MaGee was on time, courteous and very efficient and very productive in a timelyManner was able to figure out the problem quickly . I recommend Canadys to everyone!

Ke
Review №93

Joe was professional, efficient and a nice guy. Canadys always does a great job!

Yo
Review №94

Canady Tech was at my house doing my annual maintenance, on our AC he was friendly, very polite n knowledgeable, he explained what he was doing step by step which was great on his part. HE ALSO EXPLAINED EVEN THE OUTSIDE UNIT, 2 AWESOME CANADY. THANK U.

Ju
Review №95

Blake was extremely professional. Have an excellent explanation on my HVAC. Thoroughly checked everything and advised me on maintenance of the unit and filter.

Ch
Review №96

The tech was top notch, on time and courteous. Can’t say much about my less than 4 year old “ Nothing can stop a Trane” second time it has gone totally out on me. First time cost about 2800 dollars. A part failed this time in the new install so, is covered. Also a capacitor is on its last leg and will cost about 160. Sooo.....Absolutely loving my new Trane. Canadys has been great though no complaints. Update: 17 July waited almost 2 weeks for a part that took a different tech 10 minutes to figure out was not the problem. 2 hours later still no a/c. Tech did all he could for the night. Now another wait…..

Ka
Review №97

Always professional and on time! We are so thankful to have Canady’s as our service provider! Great people with great service!!!

De
Review №98

Chris and Slade installed my new heat pump. They were pleasant, efficient, and courteous.

Pa
Review №99

Kyle was very professional and friendly. He was able to diagnose and repair the issue in a timely fashion.

Re
Review №100

Awesome.. its always a pleasure to do business Candy. All your people are so pleasant.

Information
4 Photos
100 Comments
4.9 Rating
  • Address:504 Scott Court, Richmond Hill, GA 31324, United States
  • Site:https://canadys.com/
  • Phone:+1 912-756-6688
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations