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The Hunny-Do Crew
1918 Butler Loop, Richland, WA 99354, United States
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The Hunny-Do Crew

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An
Review №1

The work I hired Hunny Do for was completed, but it was not correctly done and they had to come back out to my house multiple times.I had them complete an estimate, however, I was told that the project manager needed to come out at a later date. No big deal, we scheduled for a day at 11am. I worked in Connell at the time, so it takes me about 35 minutes to get home. I put in two hours of time off, but got a call that morning saying their project manager couldnt come out and we had to reschedule for a different day. I was annoyed, but things happen, so we scheduled for a different day.The next day we schedule for the project manager to be at my house at 9am. I decided to take a half day at work because there was no point in going in then turning around. The day of, I got a call at 8am saying that again, the project manager couldnt make it and asked if we could reschedule yet again. I said I took time off to be here, is there really no way someone could come out. After a few minutes of talking to someone else, they told me theyll send someone out at some point later today. We dont know when, but hell call you when hes on his way. I took the rest of the day off, because I didnt know when theyd be in. Awesome.I hired the crew to come replace stair treads, repair a fence panel that had fallen over, replace the tank for the toilet, and replace two windowsills. Later on, I asked if we could add installing trim in a specific area.Three stair treads were damaged. At the estimate, I asked if we should just replace all of them, so that they match. I was told, No, were really good at matching the color. We can just replace the three. Maybe it was my fault for not pushing to have them all replaced, but I was moving and saving money was a great idea. As you can see by the attached pictures, they looked completely different. I asked them to come out again to replace the others.I also confirmed different times about the trim. I was a little paranoid because it wasnt a part of the original estimate. Two different people confirmed that the trim would be completed. The trim was not completed the day of the job. I called asking about it and was told, We have two different people in the office at the moment, and neither of us knew about the trim. Wow. Okay. I had to bring them out again to fix that.The estimator looked at the fence panel and assured me that they could do it. After the work was completed, I was informed that they couldnt fix it, and gave me references to other companies that could. I was on a time crunch to sell my house, so that wasnt an option. Just please tell me in the beginning that you cant do it.They came back at a later date to change out the rest of the stair treads. They removed the trim from the top step to install the tread, but left the trim off (shown in pictures). This was incredibly unprofessional. I emailed them pictures and they sent someone out the next day to fix it. They apologized profusely and said its not indicative of who they are and their professionalism. I thought to myself, Hmm. Right.Finally, the last issue I had with Hunny Do Crew was setting up a date for the work itself. Originally, I was told that they would come out on October 5th, but that the installation items may take longer to be ordered. I said thats fine, but please let me know when there was more of a definitive date. 10/5 comes around and still havent heard anything. I had to call in to ask about when someone would be coming out for repairs and it took several minutes to figure it out. Finally they said someone would be out on 10/12. Thats fine. Id be gone since I was moving, but thats fine. I confirmed the trim for the third time at this point and was told that it would definitely be completed (you already know it wasnt).The work I hired Hunny Do for was completed. It took time, but it was completed. I see that they have amazing reviews, their employees were nice and accommodating, but I personally cant recommend them.

Cy
Review №2

My husband just started working there a few months ago and it has been a good company, and the owners are down to earth nice people too.

Mi
Review №3

I cant speak on the quality of work they do. I asked for an estimate to install carpet and padding for a 10x10 room. They quoted 675 dollars to install carpet, padding and to pick up the carpet from Cost Less Carpet. The company who did do the work did all the above for 150 dollars. I heard The Hunny Do Crew does great work but I certainly cant afford them.

Ka
Review №4

Such a brilliant business idea. Can’t get your husband to paint a room for you? Boom, they’ll do it. Don’t have a husband? Perfect, they’ll do those house projects you don’t know how to do or have time for. They have a quick response rate and excellent customer service. Grateful a business like this exists.

Ly
Review №5

Just had all my baseboards redone and doors trimmed by the Hunny-do Crew as well as replacing a toilet bowl mechanism, new faucets in 2 bathrooms and install new lighting fixtures and a ceiling fan - They were on time each day and worked tirelessly to get this done in 2.5 days. Left everything spotless and were a pleasure to work with! I HIGHLY recommend them!

De
Review №6

This is company is beyond amazing! Jill and Vivianna are super sweet and weve got lucky to have them now twice in row! My husband having cancer has made some stressful situation and days, but Jill really knows how to put you at ease and is very easy to talk too. These girls know how to clean and are fast too! My house is always left super clean and smelling good. Thank you guys for all you do and helping out in the hard time.

Do
Review №7

What a GREAT experience! Our estimate was accurate and the work was done by a superb crew. They were professional, friendly and we found them to be knowledgeable, polite and always showed up to do the job(s) on time. Their fees for service were fair and the work was done on time (as promised)! I would highly recommend this company to anyone. We were more than satisfied. KUDOs to the entire team.

Je
Review №8

I cant say enough good things about this company. I have hired them for handy man work and I use their cleaning service on a bi weekly basis. They are willing to use my special cleaning products that I require for my allergies, which other companies have refused to do, and are very reasonably priced. They do a great job and I highly, highly recommend them.

Da
Review №9

The crew arrived as agreed upon on Tuesday, they did not use our bathrooms (thank you!), they did exceptional work in the rain and snow, accomplished tasks a day longer than expected due to inclement weather changes that couldnt be avoided, arrived promptly the next morning and completed all work as contracted.Bravo. I will recommend this firm. They did a great job.

Vi
Review №10

The Hunny-Do Crew did a great job for me! They fixed everything from drywall, hanging doors to repairing siding. They did a great job solving some challenges. They were friendly and professional. I will use them again.

Sh
Review №11

Had them come over and look at my projects and give me an estimate. It was a good experience and I will be using them. They have been reccomended to me by people who have used their services who are very happy

Ru
Review №12

After showing them the house, checking the colors, number of rooms and other work needed, they stated that they do not do painting’? Provided the names of 4 other people. What a waist of time!!!Wow

Wi
Review №13

Very skilled craftsmen. They started the project and finished in a timely manner. Only had one minor issue, but as soon as it was noticed Dale was there to make it right. A great company to work with.

Br
Review №14

I had become basically immobile due to an injury and let my home get so run down I was embarrassed to allow anyone in! The good news was I learned about the hunny do crew! They were on time, they understood my situation and helped to alleviate my embarrassment, their services were incredible. They did a phenomenal job and were personable, thoughtful and hard working! They went above and beyond what was expected and I would highly recommend them without a moment’s hesitation! I am so pleased to have used their services and I have no doubt you will too!

Ri
Review №15

My sink was leaking and I called them, They came over immediately and helped me. My kitchen counter, cabinets and flooring needed to be replaced and this company helped with everything. They did a wonderful job and got it done in a quick and timely manor. I will recommend them hands down.

sh
Review №16

Humny do crew team has been cleaning our home this year and they do a phenomenal job! no bad chemical smell, and i notice the little extra things they organize for us. feels so much better to come home everytime . They help me and make me a happy working mom. Highly recommended. THANK YOU!!! :)

Va
Review №17

I have used The Hunny-Do Crew for both cleaning and handyman services. Quality work, always professional and courteous. Would highly recommend to anyone.

He
Review №18

This company was amazing to do business with. The level of customers service was top notch! They were patient and didnt seem to mind when we added a few last minute changes and they built a playroom with a gate for my childrens store in one afternoon! Fast, proffesional, reasonable cost and on time. This is an awesome local business!!! Thank you, hunny-do Crew!

Ch
Review №19

We used the Hunny-Do Crew for a variety of jobs when we where getting ready to list our home. The Hunny-Do Crew was very efficient and had great customer service! I have recommend them to many of my friends, Real Estate clients and co-workers because of their excellent customer service! Highly recommend!

Th
Review №20

They have made me look like genius to my wife, getting my to do list done. They cleaned up a bunch of junk that had piled up and repaired and reinforced my deck making it safe! Thank you!

NO
Review №21

Each time weve reached out to the Hunny-Do Crew, its been a very positive experience! The first time we called, the owner was super prompt, arriving at our doorstep within a couple hours to help diagnose our problem. In my opinion, honest, hardworking repairmen are something to be valued!! Ive recommended them to friends in the past and will continue to do so.

La
Review №22

They have been super. I hired them for kitchen and bath remodel, and they were thorough and professional. Lori and Dale are wonderful people!

Ma
Review №23

The HunnyDo is simply amazing. Regardless of the complexity of the project, their crews deliver first class care and attention to the project. I would not hesitate to recommend them to anyone I know.

Da
Review №24

I chose to hire this company for both handyman jobs and home cleaning services, due to good reviews/reputation and to support a local business. What a JOKE!!! I will never work with them again, nor will I recommend them. The cleaning crew made more of a mess than to begin with, it cost me double to hire another company to come clean up what they had left. They also disregarded the specific cleaning requests that I was told would be done at a higher price. The secretary/scheduler has absolutely no business etiquette or knowledge. A high school student playing on their phone would be a better description, because thats what I felt I was talking to. Dale and his crew left obvious imperfections in their work, and after being promised it would be fixed, and them fixing it, it still looked like shabby work that I could have done on my own. Also, when I vocalized my concern on the cost, I was offered the option of paying in cash so as not to pay taxes. Therefore, THEY wouldnt have to claim it on their taxes!! I wonder how much under the table work they get away with and stash in their pockets. Lastly, I noticed that the previous reviews are from close friends, and very unreliable. If I had known that, I would have never hired them. I only hope that my outsider, honest review will deter future consumers from bad business, and from abiding this business to commit tax fraud.

Je
Review №25

Great experience from scheduling to the onsite work. Prompt, courteous and professional. I would highly recommend this company.

Me
Review №26

Always a pleasure to work with! Love the owners and employees. Everyone is nice and does an amazing job!

Me
Review №27

Dealing with The Hunny-Do Crew is such a delight each time we need them.They clean for us and have helped with other jobs as well. Hands down the best handyman service and cleaning service in Tri-Cities. Supporting small family owned businesses is important, and you can see their passion in being a small family owned business - makes dealing with them even more enjoyable.

Ma
Review №28

I have used the Hunny-Do Crew for 2 projects now and have a 3rd one scheduled for next month. Their work is top-notch and they are super easy to work with. They are easy to get ahold of, reply back or answer questions quickly and actually show up when they are scheduled to come - something Ive found to be a rare quality lately. I purchased a home that is older and quite a fixer-upper so have had an abundance of repair work done here. They are honestly the only company Ive hired who have met or exceeded my expectations!

Dr
Review №29

Awesome company! I got some tile repairs I wanna have them do next!

Ch
Review №30

Our company has used the talents of the Hunny-Do Crew many times and we have been completely satisfied with their work and professionalism. I will be happy to recommend this company.

Lo
Review №31

I would not get work done from this place. Shady people with a glowing outline of deceit.

Am
Review №32

The owners and crews have always been amazing! Love them! 🖤🖤🖤🖤🖤🖤🖤

li
Review №33

Do not recommend them. Not very professional approach

J
Review №34

This company is amazing! I own my own business and am really busy so I dont always have time to do the Hunny-Do things that need done. I have used their services for; furniture assemble, installing a new front door on my home, installing a new hot water heater, and a few other things. They did a great job on all of it. The variety of things they can do is huge so if it needs done, they can do it. Thank you, Hunny-Do Crew! Great locally owned & operated community business!

Mo
Review №35

They do amazing work, and I can trust them. I dont trust my house with anyone else.

Ma
Review №36

Great people! Did the job fast.

Me
Review №37

Very reliable, quick, and cost efficient

Information
6 Photos
37 Comments
4.4 Rating
  • Address:1918 Butler Loop, Richland, WA 99354, United States
  • Site:http://thehunnydocrew.com/
  • Phone:+1 509-948-0490
Categories
  • Handyman
  • Cleaning service
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4pm
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