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Dentek Systems Inc
999 E Arapaho Rd # 100, Richardson, TX 75081, United States
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Dentek Systems Inc

Comments
Ir
Review №1

Dentek have been giving us IT support for years!They monitor our computers and help our office with any issues we might encounter during our day to day operations. They are responsible and respond to our calls on timely manner. I highly recommend their services!

Mc
Review №2

The team at Dentek are knowledgeable, proficient, available, reliable and responsive. They understand that when your office has a problem you have a problem, and your patients have a problem. They make it their problem, and they fix it! They have consistently exhibited the same level of excellence towards our office that we provide to our patients at McReynolds Orthodoncs.

Ni
Review №3

I’ve done business with Dentek for near a decade and I have complete confidence and trust in everything they do. (Secret: they don’t charge nearly enough. ;) ).Truly happy with all the work we’ve done together. Great business partners.

Ch
Review №4

These guys are well worth the money. Always professional, responsive, and competent. One thing I love is they go out of their way to remote in rather than charging me on-site rates (access is included in their monthly bill, on-site costs extra). Im pretty tech-savvy, but dont have time to do all the maintenance and upgrades required for a busy office. With Dentek, I focus on dentistry, send them an email when I need something, and they knock it out promptly. I rely on them and trust them completely. Give them a call.

La
Review №5

The staff at Dentek are always willing to help. They are always prompt in solving any issues I have. They are vital in the smooth operation of our practice.

Dr
Review №6

Raymond and team set up the whole electronic system in my office! Responsible, timely and friendly! They continue to manage and monitor our systems since! Highly recommended :)

na
Review №7

Horrible customer service! Please avoid this company! Dentek will squeeze every single penny out of you and not get the solution resolved. I was able to get my computer issues resolved with another IT company called Legend Networking .

Hi
Review №8

They’re so professional and friendly thank y’all so much for everything.

Ju
Review №9

These people nickel and dime you from the start regardless of whether they fix your IT problem. I paid them to come out to my office to take a look at my computers that keep freezing with Eaglesoft. The guy talked me into buying a replacement $300 router which didnt solve the problem and ended up not being necessary. I tried talking to multiple people on the phone (which they will try to bill you for everytime) about the unresolved issue to eventually be told I need to just get a new computer as if to blow me off. I had to call them to get this answer since they didnt call me back like they promised to do. Pathetic customer service. Overpriced. $700 bill later, problem still not fixed. Good luck with this company.As a follow-up to this situation (now a couple weeks later), my Eaglesoft/computer networking problem was resolved by another company....DDS Computers which I would recommend over this company. Looks like I didnt need new computers or a new router after all Dentek! And yes, I drove to return the router back to them myself since they were going to charge me another $75 trip fee of course!

Ka
Review №10

Doesnt always get it done the fastest or the cheapest but they always care the most about customer satisfaction

Dr
Review №11

Great service.

Br
Review №12

Great people and service 😊

Information
1 Photos
12 Comments
4.3 Rating
  • Address:999 E Arapaho Rd # 100, Richardson, TX 75081, United States
  • Site:http://mydentek.com/
  • Phone:+1 972-499-0588
Categories
  • Computer support and services
  • Audio visual consultant
  • Business networking company
  • Interior construction contractor
  • Security system installer
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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