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Vinx Pest Control
670 International Pkwy Ste 170, Richardson, TX 75081, United States
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Vinx Pest Control

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Review №1

Supposedly I had signed up for a one year contract, that I don’t remember signing up for. After several attempts to schedule back due services, I finally decided to cancel their services. They told me I could not and had two payments left before I could cancel and they would go to collections if I didn’t pay. I said OK, and paid the outstanding balance (one month) and told them I wanted to cancel after my next payment and that I was done with them. Now three months later they are STILL charging me, STILL not performing services, and not responding to my texts or calls. WHEN they came, we had little to no bug problems. Unfortunately those times were few and far between. They would tell us they “performed services” but you can’t enter the back of the house without our permission and they maybe only rang us to enter the back twice. The owner even sent a text and said “if you have any issues, please reach out” so I did. Almost a week later and no response.The product was good. Unfortunately their services are terrible. I do not recommend them, at all. Other companies may be more expensive, but it’s worth the price to deal with people who are more professional.

Jc
Review №2

The overall stress and nasty feeling that comes when rodents are inside your living space is definitely overwhelming, We called out multiple companies regarding the issue and one of them was Vinx! They set us up with the inspector Eli and literally came out the next day and has been very responsive to any questions my wife and I have! He’s made this process super simple we have been rodent free and Vinx has had exceptional customer service in which we are thankful for! 10/10 recommend Vinx and their inspector Eli!

An
Review №3

I attribute the 5-Star Rating I gave your company to the outstanding service provided by one of your technicians, Nick Reddy. I have been truly impressed with the great work Nick does when he services my home. He is very meticulous in how he goes about treating my home for pest control. I feel he does an exceptional job at creating a barrier between the pest and my home based on the level of treatment he does. He communicates every aspect of what he is doing. I have had other technicians from your company to treat my home and did a good job, but Nick has really given me the satisfaction I been looking for from my pest control treatments. What I mean by this is when others have treated my home I would still have to kill spiders only days after they left and sometimes throughout the months following. I was actually considering changing pest control companies because of this reason. It was only weeks after Nick treated my home that I decided to stay with Vinx. Nick has treated my home the last two times and I haven’t encountered any spiders inside of my home and the ones I did see on my patio and in my garage were already dead. This is exactly how pest control should work. I really feel Nick is the consummate professional when it comes to this line of work. He truly loves what he does and makes sure you are completely satisfied with the work he has done prior to his departure. I couldn’t be happier with the work he does and definitely want him to be the one to treat my home in the future. I feel Nick should be in a position to train the other technicians on his treatment techniques because what he does delivers the level of protection that people are paying for.

Er
Review №4

I have been a satisfied customer of Vinx Pest Control for one year now and Im so glad I chose them. I have their Home Guard Warranty plan and received my 3-month preventative treatment by Aaron today. Aaron was extremely efficient in servicing my home. He addressed all of my concerns and was very thorough in the work he did, he communicated what actions he took, and was very professional. I can enjoy my backyard a little more comfortably with Vinx. Im very pleased!

La
Review №5

Gustavo was professional, polite and very knowledgeable about the services he was providing and the products he was using (we had seen a few roaches inside and numerous wasps outside our house). He was very thorough and we highly recommend him as a service tech!

Ky
Review №6

IN RESPONSE TO WHAT WAS REPLIED TO ME: First off, if Doug ever reported that the problem had cleared up that was a blatant lie. If that were the case we wouldnt have called for him to come back. Secondly, another blatant lie nothing is shipped in my garage where my business is run! I am a couponer which I physically go out and purchase the items in my garage on shelves!!! If you have no knowledge of things that were told to you then its best to not repeat them. If the owner (s) water a private conversation with me then there was no need to come on here publicly and post a novel of the history and half of it is false. Im very easy to please but the quickest way to upset me is to spew out false things about me!!!! I leave excellent reviews and said great things about Doug which speaks volumes for the company I just dont agree the product is effective but I didnt know that Doug was a liar and I dont appreciate that AT ALL!!!!!!!ORIGINAL POSTThe technician Doug was very polite and pleasant to work with but Im completely dissatisfied with the service received. After the issue seemed to not get better, I contacted Doug and he came back out a couple of times to try to fix the issue I will admit he was willing to help. But whatever method they use is just not effective. I contacted him about a month ago letting him know that the problem hadnt gotten any better and he said he would come back out and I never heard anything else. That was my experience the last 2 times I contacted him where I was forgotten about and had to reach out to them AGAIN to actually get scheduled. 😔 I recommend going with someone who offers the heat treatment because whatever powder substance they use is a waste of money and it saddens me because we dont have money to throw away.

Ja
Review №7

I had an issue with carpenter ants buried into one of the exterior walls of my home. Eli, one the technicians came out and did a throughly examination of the affected areas and provided a proper explanation on how to treat the issue. He even took it a step further and pointed out the hole in my roof siding was most likely attracting squirrels due to the greasy spots on the wood. After he was finished, he provided a follow up outline with options for continuing treatment along with some education on things to keep an eye when it comes to pest invasion. Highly recommend using this company.

Fr
Review №8

I have been using Vinx for just over a year now and they offer great services. Today, Angel came by for an off-cycle treatment and we could not be more pleased with his professionalism and support. He provided insight and tips for us to use going forward and he was nothing short of extraordinary. Thanks to Vinx and Angel for your continued honest, proven & professional service.

FS
Review №9

Aaron was just here and did a very thorough job spraying for mosquitoes, completing the quarterly pest control service and checking/refilling our rodent traps. We have noticed a great difference since Vinx has started this service. Good work Aaron!

Ja
Review №10

I switched go Vinx after poor results with another company. They have constantly put me at ease despite always being freaked out about any bug in my home. LolMy home was vacant before purchase, so we ended up having a water bug issue in our garage and wasp nests. The last call was for possible termites and The technician Eli Garcia came out. He not only inspected and confirmed they weren’t termites, but stayed and educated me on what look for as well as my preventative options. He also went ahead and treated the ants and the rest of the home. When they say “call us anytime for treatment” they mean it!!I hope I’m not their craziest customer, but either way with their level of customer service, they’re stuck with me! Lol

Ci
Review №11

THANK YOU VINX!Eli did a spectacular job with identifying entry point around my home and also being helpful with our bug problems as well and got us set up with the appropriate services needed! I’m glad to have called Vinx. I want to also thank James for setting us up with our inspections he was very helpful!!

Ja
Review №12

Vinx does an oustanding job. My Service Pro was Gustavo. He took pride in his job and did everything in a professional manner.

ja
Review №13

If I could rate this company worse I would. Had service for about a year and have been lied to at every turn. I have been billed like clockwork every month only to receive no services. On initial sign up we were told that we would have a pest control person come out monthly. Then they said, pest control will only come out of you call and schedule the date. Finally, the new lip service is, oh we bill you monthly but we only come out for quarterly service. This company has absolutely no handle on their schedule and service is at a zero. Do yourself a favor and don’t waste your time with Vinx “services”. What a laugh.

Me
Review №14

Vinx Pest Control is by far the best Pest Control service Ive ever used. They are super reliable, responsive, and just an overall great and honest company! Give them a try and youll be hooked. Ive never considered a Pest Control company, but I happened to give them a try and am now a customer for life.

Er
Review №15

Wonderful customer service! Eli was very thorough, sent me pictures of the bare trap locations and even helped fix my back gate latch! He definitely went above and beyond. This was our first service but so far, we couldn’t be more pleased!!

Ce
Review №16

Saw the offer you had on Facebook, seemed like a good deal but come find out this company frowns on servicing condos or it’s how I felt when texting with the Representative. Decided not to go with you at this time as my service would not be guaranteed.

Ra
Review №17

Gustavo did a great job. He was thorough and performed all of the preventative services and inspections that he described beforehand. He was prompt, polite, and his communication was clear and concise. Im glad I have contracted with Vinx, and would certainly welcome Gustavo as my technician in the future.

De
Review №18

Gustavo was very professional and did a great job making sure our yard is safe from bugs and rodents. I highly recommend him. Just let him know your concerns and he will take care of you. I would like him to service our home regularly. Thanks Gustavo.

St
Review №19

I called Vinx Pest Control after using about 5 other inferior pest control companies over the last 10 years. Gustavo was my technician, and I have to say he did an exceptional job treating my house and yard. I have NEVER seen a tech with more attention to detail. I watched him treat areas of the house no other Tech has ever even mentioned. He was very friendly, courteous and professional as well, using shoe covers inside the house, wearing a mask/gloves at all times (Covid protection), etc.. I HIGHLY recommend Vinx, and you should request Gustavo!

Za
Review №20

I’ve been a long time customer of Vinx. They are great at customer service! I’ve used them at 3 houses now for different services. They always delivered what they have indicated they would. They are personable and take the customers concerns seriously. Great organization with reasonable pricing and are highly responsive. I would highly recommend them. Most recently Eli worked to get us set up in our new home he was excellent.

K.
Review №21

Noel lent me his expert advise and worked with me to find a long term, cost efficient solution to my pest problem. That sort of personal attention and commitment to resolving your customers concerns is why I will gladly reccomend Vinx to anyone looking to rid their home of pests for good.

As
Review №22

I am a new customer and just had Vinx Pest Control inspect and spray my house for the first time today. After a bad experience with another pest control company, this experience was top notch. Mario was extremely professional, respectful, nice, and explained everything with great detail. I would highly recommend Mario and Vinx for your pest control needs.

Al
Review №23

Nick was very friendly and professional. He showed concern for my property and asked questions. I’m very pleased with his service. Thanks!

Ju
Review №24

Great service! I called for an in between service and they got me on the schedule quickly. Super professional and knowledgeable! Highly recommend.

pi
Review №25

I have been a Vinx customer for almost 2 years now. I have said this before and it still holds true to this day. Vinx is a customer service company that just so happens to handle pest control. I am sure if you do a little research a lot of pest control companies use the same methods. The difference with Vinx is the higher quality of service. Their exterminators are respectful of your property and very thorough. If you have the ability to make a request ask for Tony.

Ha
Review №26

Having a rodent problem makes you feel so icky! That said, Eli took the time to show me what was going on, explain rodent behavior and assure me everything was fixable. He was incredibly thorough and not pushy at all. I felt like he truly wanted what was best/right for me and my husband.

Sa
Review №27

The team went above and beyond with their services. So personable and patient with my questions. Well done!

Co
Review №28

I have had Vinx for around two years now and I am very happy with their service. They are easy to get ahold of and schedule service. They are quick to come out when you have an urgency and even the owner checks with you to make sure you are happy with their service. My most recent routine service visit was by Eli and he was awesome! He was super friendly, helpful and knowledgeable and he took care of everything I needed. Really enjoyed his service! Thanks Eli!!

Je
Review №29

A newly found flea infestation was quickly demolished by Vinx Pest Control for a very affordable price that includes a 2 week check up service. Ryan was my service pro and he was very informative, direct and well mannered. The recovery time was only 3-4 hours so I could return back home at a reasonable time. Their service covered the inside and outside, including every baseboard in the home. Thanks to them my 4-legged kiddos won’t be scratching anymore!

Ma
Review №30

Ask for Eli Garcia. He is knowledgeable and detail oriented; he will go above and beyond getting the job done by helping you understand strategies to keep your home pest free in ways which best complement Vinx’s professional service while helping you understand the professional service which best meets your needs. Tradespeople who are good at their job and also good communicators and responsive schedulers are not often encountered. Again, ask for Eli Garcia. He’s clearly a seasoned professional, and anyone else you could ask for would be second rate. We trust Eli when it comes to servicing our properties.

Ju
Review №31

Very professional company. Gustavo was very punctual and helpful in explaining everything. He went above and beyond to assist us while accommodating our schedule and needs. Will definitely recommend him.

Sa
Review №32

Gustauo with Vinx Pest Control was on time, friendly, honest and did the best job we have ever had done on our house. Even all our fur babies loved him. Their eco friendly product made it safe for them as well. He reminded me of their 100 % guarantee but I think he did such a great job that I do not have to worry about that.

Ad
Review №33

Professional and customer focused. I mentioned spiders in the garage and in no time the garage was treated. I don’t need to worry about my dogs going out into the treated area since Vinx uses pet friendly chemicals. Great service and at a great price!

Ch
Review №34

After reading the reviews, I decided to have Vinx out for service. I kind of think about pest control companies similar to carpet cleaning services, in that they lure you out with an offer and then the sales pitch starts. I was pleasantly surprised to see that this was not the case with Vinx! Mario was the one who visited, and actually treated the house for more than I had expected. He was very professional and helpful, and I dont regret having Vinx out or signing up for their ongoing service.

Em
Review №35

Angel was both professional and personable and seemed to really care about my satisfaction. I would call him or recommend him for any pest control concern!

Da
Review №36

Excellent Service Again!Another appointment with Eli, this time. Wow! Beyond great service! He didnt rush to leave and takes the time to hear any homeowners concern!I just cant imagine using any other company as I have consistently received great service along with great product!!!Thank you!..,.............................Great service! But as you can read from my posts.... this is their standard......................Today, I had my regular account pest control visit, which occurs every three months, and Gustavo was awesome!Gustavo is so professional, respectful and thorough!Thank you for excellent service Gustavo!

Ro
Review №37

Every member of the Vinx team that we have encountered has been exceptional from their professionalism to their knowledge. We first met Emilee, who introduced us to Vinx. She was extremely knowledgeable and very friendly. No pressure sales. Willing to answer all questions. Great follow up to assure we were and are happy with the service. First initial visit we met Carl, who was professionally dressed and introduced himself and went straight to work. He was on time and was focused on getting everything done right. The owner of the business Ryan had stopped by and introduced himself. Instead of just chatting, he picked up equipment and also help. They are true to their word, if we saw any issues, to call and they would immediately reach out and make things right. We live on the marsh and have lots of tiny bugs and one side of the house had some tiny stubborn bugs that just weren’t going away. Jeremiah came out and immediately took care of it. He is also another extremely hard working professional individual. Last thing stated was if we have any other issues not to hesitate and give them a call. I will most definitely keep their service and recommend them to others. Great team!

Le
Review №38

Angel serviced my new house and he is amazing! We have been Vinx customers for years and have no complaints. Angel walked me around our new house to show potential problem areas, he was friendly and extremely knowledgeable!

Ni
Review №39

We love Vinx! Thank you Angel for always taking such good care of our home and our needs with pest control. You are always so full of knowledge and explain in detail what you’re treating and how it will help our home. Angel is the best tech!!

Pa
Review №40

Gustavo showed up at my house right on time. He was very courteous and took his time to explain to me what he is going to do for my mice problem in the attic. He explained there are a lot of different ways to get rid of the mice in the attic. He explained why certain ways are better than others and what he is going to do for me.

Jo
Review №41

Today Saturday I drove 2 hours on the way to visit the offices and it is closed. Modify your hours in Google. Please, I had a great business for my ranch but I had to visit your competition.

St
Review №42

We had a wonderful experience with Vinx! Eli was amazing and extremely thorough. He was friendly, helpful and informative! If you have any issues and need a good pest control company i would definitely recommend them!

Sh
Review №43

I usually never leave any reviews but the service that I had received from Vinx over the year has been incredible. Last service I received from Angel was 5 star service. The technician was very professional and knowledgeable. Technician was able to resolve my issue and help me understand the problem. I would not choose any other pest control beside Vinx. They are simply amazing.

Ki
Review №44

**EDIT**. Totally changed how they do things. The last couple of treatments they never showed or called. We called about possible mice in our garage and they sent out an “inspector”. Long story short a lot of unnecessary items were presented to me with a bill of over $1,300. I felt taken advantage of so we are cancelling our service with them and already have a new company taking care of us the trustworthy way. Sad to leave a negative review.We have always had great service with Vinx. They are usually able to get out to our house within days of calling. Today, was a recall appointment because we live in a new neighborhood and there is a lot of activity...so the pests are finding a new home with us...boo. Our tech today was Oscar. He was very professional. He explained everything to me and asked me to walk around outside with him to show him the areas of concern-I appreciated that invitation....that way I didn’t feel like I was hovering or getting in his way! (No one likes someone looking over your shoulder while you work😉). Oscar gave me tips on how to deter flies, how to clean our shower drain so any don’t come up through it and areas to watch for wasps coming back to look for their (destroyed, now) nest. We live in a new build and he showed me areas that needed caulking so wasps don’t build their nests there-those were places I would have never noticed! He wore his mask and gloves the entire time-even though it is 100 degrees outside. Oscar was fast, courteous, professional, knowledgeable and easy to talk to. When it’s time to schedule our next service, I will be sure to ask for Oscar. Thank you Oscar!!

Je
Review №45

We were very impressed with our technician David. This was our first time using Vinx and David and we are definitely staying customers! David was very knowledgeable, incredibly nice, respectful of Covid-19 guidelines, and went above and beyond. We have a small dog that is nervous around new people and even he liked David. Great job Vinx! David- thank you!

Ma
Review №46

Eli was fantastic! He was punctual, polite, and fully answered every question we had. Couldn’t more highly recommend Eli and Vinx for pest control!

Ro
Review №47

From Ryan coming to my door to Eli Garcia servicing my home today I couldn’t be happier, Eli did a fantastic job and talk about a hard working young man in this heat! He was very patient and answered all my questions and got answers to them all, couldn’t have asked for a better tech to come by today very professional and well mannered! Couldn’t be happier with Vinx! Stellar job Eli and Vinx for having such a great team!

Fi
Review №48

Hello, Gustavo did a great job. He was very attentive to all my concern and went extra mile to address the pest issue In the house. I will be request for him by name for my next visit.

Ja
Review №49

Vinx is awesome! I feel like I don’t even need to speak with customer service and get first hand attention from the owner. Very good company.

cr
Review №50

Eli was very professional and efficient. I really appreciate the time he took to inquire about the issues and explain his plan of attack. Great service!

Ru
Review №51

Eli Garcia came to my home today and did an exceptional job with my mosquito service normally guys are in and out within a blink of an eye, this young man is definitely a hard worker. He did an amazing thorough job and explained what to expect and preventative plans to help with these Texas mosquitoes! Definitely glad to be a Vinx customer with such a great team. Eli also let me know anyone else that comes would do just the same as he did! THANK YOU ELI AND VINX!

Ra
Review №52

Vinx pest control is local business. They are very responsive, through and that reflects in their work. The owner Ryan has responded late / night when we found ant colony, spiders inside and sends somebody out pretty fast. Tyan came out several times, including heavy rain and provides excellent service and advice.

Br
Review №53

Eli and his tech did an excellent job on my pest control this time. He was very informative and explained what he was doing and why. They covered every bit of my yard and back shed. They’re always on time, available when needed, guarantee their work and always answer my questions. I’ll will always use them for pest control!

Si
Review №54

From the sales rep to the online customer service, I have not had any disappointment whatsoever. David just finished spraying the inside of my house and was very courteous & professional - he wore all the necessary protective gear and did a thorough job. Would recommend 100%

Cr
Review №55

Eli is the best Vinx tech, so thorough and knowledgeable! He really made sure to understand the problems I was having and help me address them. Vinx has been such a great company to work with, I’m glad I switched to them last year.

El
Review №56

Eli was awesome! We recently had some unwanted fruit flies we could not seem to get rid of. Eli took care of our home but also educated us on the best ways to ensure our unwanted guest do not return. Very professional and obviously takes pride in his work.

Ma
Review №57

Amazing Service!Tony was professional, knowledgeable, and paid great attention to detail with our terrible flea problem. He was very kind and understanding, it truly felt like one of our own family had come to help us out!

Er
Review №58

Nick was our technician and he was very polite and took care of all of our pest issues. He was very knowledgeable about the pests that we had and took care of everything for us.

Ja
Review №59

Angel was so great!! He was super helpful, being a new homeowner having good helpful people especially when it comes to bugs.. was super important! Can’t wait to continue working with them!!

Ca
Review №60

My nephew found this company on the web for me. I received their bid and two others. I was about to sign with another company, but they took too long to call back. VINX was available and met the research contract agreement with the other company. They came, took their time, and communicated the best plan for me. Highly recommend!!

Co
Review №61

Eli was the tech today doing my quarterly service he was extremely professional. He listened carefully to the areas I mentioned that might need mit more attention, and after performing the service, very thoroughly went over the services he performed and the products that he used. He also explained the companys warranty and how I could call for other services. Great job!

Ma
Review №62

They are in time. They sprayed all over as asked. Very professional service.

Na
Review №63

We have used Vinx for the last 2 years and could not be happier with how responsive, helpful, and consistent they are. They do an excellent job in both keeping the pests away and customer service. They have solved multiple issues in our home and been more than willing to go above and beyond to get the job done. Highly recommend!

Di
Review №64

Ryan was a really nice guy. He was friendly and came in and did his job. Ever since he came I havent had anymore trouble with Spiders. Ryan is real cool. He did a great job

Br
Review №65

I can see why Vinx is the BEST pest control company in DFW area! With employee’s like Eli Garcia who take pride in their job and have a work ethic like his any company would succeed! Huge thank you to Vinx and Eli for taking care of my hone for mosquitoes! 10/10 recommend them for all your pest control needs!!

Je
Review №66

David is the best! He comes monthly to help control mosquitoes on our heavily treed lot that backs up to a creek. He is very thorough when he asks about any other potential issues beyond mosquitoes. He is careful to make sure that the treatments are safe for our dog and family. On top of his excellent professional services, David is a kind and friendly person. We are happy to continue our reoccurring service with Vinx!

Le
Review №67

Vinx is such a wonderful service! I’m so glad they knocked on my door. Their team is always professional and friendly. They’re not demeaning or arrogant. Their products perform exactly as they said. They have consistently decreased the numbers of pests surrounding my house, and they take care of ALL of them! They even alert me if there are other pests in the area and watch out for those on my property.

Ha
Review №68

Definitely impressed with Vinx and Eli García, for being an employee I would’ve thought this young man had stock in the company, very thorough in his work and very well spoken and professional!! Eli explained everything to me about the services he was preforming and went above and beyond my expectations! Definitely happy with my choice of calling Vinx and Eli! He’s awesome!

Ca
Review №69

Gustavo was my technician and he was very thourogh. On time and very polite.

Ka
Review №70

We recently discovered a pest problem that we began treating ourselves. I reached out to Vinx to come in and inspect to see if additional treatments would be needed.Let me tell you, this company now has my business for life.Ryan was our inspector and he was professional, honest and respectful.I appreciate a company that is not going to try and just tell me what makes them money.You have pest problems, call Vinx!!! You will not regret it!!!!

Mi
Review №71

The Vinx Pest Control team consistently provides great services. They are responsive to any pest concerns and available when needed. Most recently Eli treated our property for quarterly services. He took the time to answer all of my questions and address concerns I had. Many thanks, Vinx Pest Control!

Ni
Review №72

Ryan with Vinx pest control is the best! Always sends me a text that he is on his way. Hes on time, efficient and lets me know when he is done and if there is any cause for concern. Would recommend!

He
Review №73

Great service and very professional. They do a good job.. Eli was very helpful and even left me notes on what he did.

Mo
Review №74

Wonderful and timely service. Weve used Vinx for 3+ years and rarely encountered any issues with pests in our home. We did once with ants and they were there the following day to address it immediately and that was it.

Br
Review №75

Always professional!

Va
Review №76

Vinx Pest Control has been doing a great job in my home for almost 3 years. If we have any issue they show up promptly.Last visit Mr Angel reviewed the entire house and also provided very helpful information about the maintenance.

La
Review №77

Eli with Vinx was fast, yet thorough, very informative and took the time to fully explain what we were paying for. He was very professional, and very friendly. I highly recommend to anyone dealing with pests!

No
Review №78

Eli our technician from Vinx Pest Control was very professional and courteous. He went above and beyond in locating where the pest might be hiding. He explained each step and what to expect next. Would highly recommend him to anyone in need of pest control service.

Pa
Review №79

Vinx pest control has been fabulous! I cant recommend them highly enough, and our operator named David always does a first-rate job. They are friendly and responsive if you have any issues.

Li
Review №80

David was very professional and very detailed in explaining everything, answering all my questions.Your company is very lucky to have someone like him working for you!

Ho
Review №81

Nick is another great Vinx employee, always helpful and knowledgeable!

Ma
Review №82

David and the team at Vinx are always responsive, genuine, and personable! They do a quality job each time and are always helpful. They send text/call reminders, and communicate before they are coming. I’ve been with Vinx for a few years now and truly value their service!

Su
Review №83

Service tech was great. He removed the bee hive from my tree the same day he came out. Very courteous and knowledgeable.

Da
Review №84

Quite pleased to see how knowledgeable Eli Garcia was about addressing my concerns over the rodent bait being used and the impact to other domestic animals. Also learned quite a bit about the habits of rats, mice as well as other insects and some preventions I should be taking to minimize their presence

wh
Review №85

The technicians are nice and always do an excellent job. Since we started the mosquito service my wife doesnt mind hanging out in the backyard. 5 thumbs up Vinx Pest Control

Ho
Review №86

Our tech, David, is just AWESOME!!! BEST service provider. Polite, thorough, attentive... My husband said he wished his employees were like David!! SUPER pleased with him. In a world where nobody does a good job or has pride in what they do, David is a rare gem!!!

De
Review №87

Unfortunately I am going to give Vinx a 1 Star. I tried to hire them to treat our new home. The video really sold me on wanting to have them come out but we never were able to revive services from them. I reached out and then received an email saying they would contact me as soon as the next day to get an appointment scheduled, but instead received a phone call the next morning stating that they were at the house and no one was home (We hadn’t closed yet and had they called to set up an appointment I would have told them that instead of them wasting their time driving all the way to Rockwall) so we set up an appointment for 10/30 between 12-2pm. I got to the house at 11:30 on the 30th and there was a note on the door saying they had been there at 8:55. I called and they stated the appointment was from 8-10, I told them that had never been made aware of the appointment time change. The gentleman checked and confirmed the appointment had been discussed between us from 12-2 and said he wasn’t sure what happened- he said he would reach out to the another tech and see if they could squeeze me in- they called back and said they put me on for sometime during the day Friday- no one ever showed up- so I sat in a completely empty house ALL day (from 1130-630) with a 9 month old waiting for someone to show up and I didn’t even receive a call stating that they wouldn’t be able to make it. And no one tried to reach out today either to even try to set up a new appointment or apologize. We’re new to town and were looking to establish a long standing pest control services. We’ll keep looking.

Fa
Review №88

Fantastic service! Eli was professional and listened to my needs and best of all....did a great job! Thank you VInx!

Ke
Review №89

Eli was very informative, he did a through job.We appreciated his professionalism.

Ra
Review №90

I tried Vinx after using another service for many years and I must say I am glad we made the switch! Oscar was so detailed and took the time to walk me around after he completed the treatment and explain in detail what had been done and what to expect from the treatment.Thank you Oscar!

Ga
Review №91

When Ryan came out he was very informative and made it easy to understand what and where he was going to treat the Area I was very impressed with his professional appearance and knowledge.

Bo
Review №92

My technician today was FABULOUS. So polite,informative, detail oriented, listened to my concerns,Vinx also does other pest services for me.Vinx and DAVID are the BEST .

Ga
Review №93

Eli was extremely professional and explained everything he was going to do . Then, he went over it all after. No mosquitos!! Good job Eli, thanks

Lo
Review №94

Nothing but positive things to say! Prompt, courteous, thorough service at a reasonable price. I tried to combat the pests on my own but it was a constant losing battle! Using Vinx is a life-saver if you don’t enjoy sharing your space with all those “little” spiders and whatever random creepy crawlies that take advantage of your hospitality. Their service treatments are unique and more effective compared to other pest control companies I’ve dealt with. Safe for pets and kids and that’s very important! Travis (our technician) is super kind, polite and attentive to our concerns. He always has a smile on his face! You won’t regret signing up for their service.

Se
Review №95

Our tech, David, was patient & thorough in explaining the process, especially how it impacted our cats. He was even kind enough to help carry one of our cats to the car. We have used Vinx in the past for flea treatment and will continue to do so. Thank you David!

Ja
Review №96

We had the pleasure of speaking with Noel on the phone and having Tristan come out to service our house. Both men were professional, efficient, and were able to answer any questions/concerns we had with ease. We are very impressed with Vinx Pest Control! Looking forward to working with them in the future

Lo
Review №97

Ryan does a great job of treatment and explanation. He is kind and helpful. We will use their services again. Thanks!

Je
Review №98

I love working for such an amazing company where we strive to satisfy the needs of our customers no matter what obstacles we face!

bl
Review №99

David came by this morning, he was great. Professional, very courteous, worked quickly but did a much more thorough job than the last several pest guys. Wish everyone in a customer services roll acted like him. Highly recommend.

Er
Review №100

I have been using vinx for almost 4 years and they have been great! The techs are extremely knowledgeable and always give great recommendations on what else I can be doing preventatively as well..!I would highly recommend their service to anyone!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:670 International Pkwy Ste 170, Richardson, TX 75081, United States
  • Site:https://vinxpestcontrol.com/?utm_source=GMB&utm_medium=organic&utm_campaign=richardson
  • Phone:+1 972-846-6484
Categories
  • Animal control service
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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