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Empire Unlimited
735 W Rialto Ave A, Rialto, CA 92376, United States
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Empire Unlimited

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Ri
Review №1

Great customer service team. Managers Dom, and Steve very helpful and knowledgeable on all types of vehicles. The mechanics are top notch experts. Ill continue bringing my business to this company. I have referred many friends as well. They built my truck the way I envisioned it.

ji
Review №2

Very helpful and great customer service

Gi
Review №3

REALLY SATIFIED WITH THIS SHOP,I TOOK MY TRUCK TO FIX MY LIFT THAT SOMEONE ELSE MEST UP, THEY HELPED ME OUT AND TOOK THEIR TIME TO FIX IT,,,THEY TOOK THEIR TIME IN EXPLAINING EVERYTHING AND LOVED THE PRICE THEY GAVE ME,,OTHER SHOP WANTED TO OVER CHARGE..JUST WANNA THANK YOU GUYS FOR THE GOOD COMMUNICATION AND GOOD WORK YOU HAD WITH ME..CHEVY LIFE DURAMAX 4X4 TURBO DIESEL,DEFINATELY WILL GO BACK FOR OTHER WORK....

Th
Review №4

I was going to attempt to try to put on my own. bushwacker flares On my 06 TacomaBut I decided to have them professionally installed since I wanted it to be perfect.....I made an appointment..... Even though I was assured that they could do walk insas well......i Posted some pictures so you can see the quality work that was done

Je
Review №5

These guys were awesome, best customer service I’ve received. Everyone was super cool and helpful. Had no key for my locking lugs and they still managed to get the job done without a scratch. Really satisfied with there work and will definitely be back. There prices were insanely reasonable and will recommend everyone I know. Thanks Empire Auto Tech and Accessories!!!

su
Review №6

My engagement with the place is not very good. Initially, I worked with Jessica and Steve to discuss my truck getting 6 lift. They were very competitive, near my home and very friendly.After placing my order and giving 50% down on a 4k job, the nightmare started:1. I followed up 5 days later to check on parts ordered to start my lift kit. I was told during my order it would 5-7 business days to receive. During follow up, was told that parts are being delayed due to holidays. I requested a tracking number and that information was refused as I worked with manager Dom. I believe the parts were obtained from a different supplier to start the job after tracking information was requested. The original tracking information was never provided.2. During installation, spacing issues were identified.Solutions offered were:Option 1-Shave steering rods to get required clearance orOption 2-Add 2 spacers to get Clearance orOption 3-Change rims sizeThe truck was completed with both option 1 and 2.3. Within 200 miles metal was hitting Rim during turns. Took truck back and was explained that next option is to change rim size.Issues with shop:12 month warranty- When attempting to get credit for failed installation decisions it was stated that shop has no return policy due to the following:-Tires not returnable once mounted-Special order parts no return policy which include spacers-Special mods not accountable like the shaved steering equipmentAt this point, I will have wasted about $1400 in parts and repair I didnt need(tires, spacers, shaved mods). I will still need to spend more money(rims and tires) or I will continue to do damage to my steering and rims.

Ca
Review №7

Best costumer service around hands down. And make sure they get your ride the way you want it and safe too. Definitely going to continue doing business through them will all my future vehicles.

Ph
Review №8

Got the truck lifted months ago, it was a good price, communication is good. The mechanics tore the cv boots, fixed one side not the other, minor scratches as well. All in all it was worth it.

EL
Review №9

For those debating whether or not to come to this shop....You will not be disappointed. Empire Auto Tech has an amazing staff and the best customer service.! They’re very detailed and informative and do an amazing job! Couldn’t be happier with Empire! Thank you and congratulations on the second location, can’t wait to visit again.

Ro
Review №10

Great family shop. I usually don’t go to a repair shop without my husband in fear of being ripped off. The lady at the made me feel very comfortable. I needed my brakes done. It was done very quickly. She also informed me of some other things I need to do in the near future and showed me everything that needed to be done. Will definitely only use this shop. You don’t find honest people like this often.

Ji
Review №11

Love this place!!! I went to get new tires and ended up going all in on my 2010 jeep wrangler. I got a lift kit, tires, wheels and light bars. My baby looks amazing they even installed some cool door handles for free just up the cool factor. I cant stop starring at my jeep and everyone was checking it out on my way home. Staff their were amazing and price were great.

Ra
Review №12

With all honesty, Empire Auto Tech is the place to go !!! I got my truck lifted there and they helped me out tremendously. Both the owners and workers are experts on what they do. On top of that they are the nicest individuals you will ever get to know. I went with a 6 inch Suspenion lift kit, 35 inch tires, and 20 inch rims for my 2018 Ford F-150 ... it looks awesome.

Bu
Review №13

Glad my husband and I came here to get his truck leveled, new tires and rims. From the customer service being outstanding, to the hard workers going the extra mile on making sure the truck was good. Thank you to the owners, we are so happy with the service you guys offered. We will definitely recommend you to family, friends and anyone in general. THANK YOU.

Br
Review №14

These people are amazing! Great work! Very personable! And very accommodating! They have done two of my vehicles now! I am always pleased!!

Ab
Review №15

Real professional friendly willing to answer any and all questions about my truck I had a leveling kit and my brakes done to my 2011 Chevy suburban just love the work they did my truck looks azwome empire unlimited they are a group of azwome people thank u guys so much

DE
Review №16

Dom is awesome see either location to get your ride hooked up.

Jo
Review №17

Fast service. They were the cheapest to install my lift spacers.as well. Had me in and out in 2 hours

Jo
Review №18

Everything was good at first but did not make it right in the end ....disappointed

Jo
Review №19

Nice people, good Service and reasonable time

RD
Review №20

This shop does great work and they are very honest and nice would gladly recommend this shop to anyone. They also great prices just want to say thank you team.

Le
Review №21

Didnt really do business here just needed answers to my questions. Quick answers..

Da
Review №22

They were really friendly. They were quick. Prices were good. They took really care of my truck. #fivestars

Ca
Review №23

Wow! Customer service from these guys are out of this world. I personally worked with Dom, she is so knowledgeable about everything!! Ordered some light bars for my wife’s Jeep and Dom worked with me even when I was so undecided on what I wanted.Please check these guys out!!

Fe
Review №24

I took in my ram 2019 for some rims lift kit and tires these guys did a great job great Service very organized and great team most definitely considered anyone to stop by at Empire Auto Tech thank you guys again much appreciate it 👌

dw
Review №25

They installed a leveling kit on my truck and also a new set of tires on my wife’s Jeep. I was in and out with both vehicles. And their customer service was on point. Definitely the best shop in the IE

ge
Review №26

Reasonable prices, great work, great customer service, owner and employees are awesome, nothing like a family owned business definitely recommend this place, Ill be getting more work done in the near future.

Mi
Review №27

Empire was great! I shoped around and i chose them because how professional they were in communication and educating me on what it is id be buying and the process...... its not always good too go with somebody because there cheaper$$$$ remember you get what you pay for. Just looking at there shop and speaking too the techs you feel comfortable knowing there not just another shop who says they do lifts! They actually have professional lift techs installing lifts on your trucks.Dom and steve were super cool and very communicative with me and answering all my questions. Thankyou EMPIRE see you soon for my next project!!!😁👍🤙💪👊

L.
Review №28

Pretty cool place and good deals .. safe they caught a crack in my rim when I purchased a tire and instead of just putting it on and sending me on my way they told me and I got it fixed before I put it on .. I will buy tires here again

Ga
Review №29

Very helpful and friendly. They do a great job and use the best parts.

JC
Review №30

A++++ service. Great customer service awesome work.. i highly recommend them

Ra
Review №31

Buying replacement tires and the price was good and the staff very friendly. Been there before and will buy from them again thx

Ju
Review №32

They did a great job on my Tahoe. For sure Ill keep coming back for more work on my truck an Tahoe.

AN
Review №33

I love the service I get at empire the owners are awesome and the prices are great good quality work

ji
Review №34

Excellence of excellent. Straight up and very experienced and good people with the best customer service anywhere.

ja
Review №35

Just hooked up my 2012 Gmc sierra with a 6 lift and 20 rims and 35 tires.....LOOKS Frkn Awesome!! Cant say enough about Empire they were great to work with and very detailed on every aspect. The are always joking and treat you like family. I saw there work on my wifes instagram and had to check them out. You defintly wont be disapointed at this shop!! Great work guys will be seeing you for some custom lighting next!!

Em
Review №36

Great service. plenty of experience for whatever your automobile needs. its my primary shop now.

Jo
Review №37

Am sorry I was looking at reviews and byaccident ipress button .to day am looking still lookingfor a lift kit and i seen my name on your reviews but am sorry you guyshave best price in town and good customer service thank you.

Jo
Review №38

If you have a truck, come here. I had a problem, they sorted me out, and I left satisfied. I know Ill be back.

Li
Review №39

Honest shop. Great prices.

Jo
Review №40

They were able to get my tires right away. Didnt have to wait long to get them installed and the workers​ showed they really cared about their customers.

Ja
Review №41

Love this place awesome people and awesome work.

Br
Review №42

Great prices and great service!!!

Ca
Review №43

Awesome shop, Great and friendly service !

Jo
Review №44

Great customer service

Du
Review №45

Great place

An
Review №46

Love this place awesome service

ce
Review №47

Great place friendly

Al
Review №48

Really disappointed

Information
75 Photos
48 Comments
4.7 Rating
  • Address:735 W Rialto Ave A, Rialto, CA 92376, United States
  • Phone:+1 909-237-0988
Categories
  • Auto repair shop
  • Tire shop
  • Wheel store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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