These guys were so friendly and helpful! John (I think was his name) helped me figure out everything I needed to upgrade my remote start and set me up with a new stereo. Highly recommend them!
Great Service dropped my car off in the morning got it back in the afternoon.No hassles. Johnwas helpful & patient. Very Professional. Immaculate job my car looks great. Thanks guys. Not for the “ penny pincher “ But you definitely get what you pay for.
My car’s alarm malfunctioned but John and Don setup an appointment for me, found the problem and fixed it. They are so polite, professional and helpful. They explained what the problem was so we know what to look for (glitch in the year our truck was manufactured). We have one more vehicle to have an alarm installed as well as remote start and will definitely have them do the job. I tell EVERYONE how great they are! They deliver customer service that is well, CUSTOMER SERVICE. They do a fantastic job and I would definitely not hesitate to recommend them. Thank you very much John and Donl.
Needed radio cd player, John was courteous,Not trying to make a sale.They had time to install one for me in very short time at good price.Thanks guys.
Only 4 star cause the employee who helped me was nice. Got windows tinted and my driver side window has deep scratches now and the scratches make this look bad. So employee nice but work isnt.the work i would rate a 2 star. Okay i was contacted about issue and explained what the issue was (not them). I apologize. The gentleman that work there are cool and the work looks great that they did . SO YA 5 stars
What a fantastic experience! From start to finish, we were kept informed and knew what to expect. The backup camera was installed on our car, and we now feel more comfortable when we are driving it.Thank you John and the rest of the crew for everything. You will be highly recommended and we look forward to working with you again!All the best!
The staff was great the first time I went to Columbus Car Audio and was just as good the second time. John and team did a great job answering my questions and proved excellent service. The window tint that was provided is a quality film at a very competitive price. The installation was fast and high quality. No issues at all. The first time I went I got my front windows tinted and this last time I got the visor shade applied to my windshield. I would definitely recommend this location to any friends or family.
I had my windows tinted on July 23 and John and Donald were very impressive. They were very courteous, knowledgable and professional for my entire experience. I didnt want to pay for UBER rides back and forth so they suggested hanging out at Krogers lounge by Starbucks since there was no waiting area available due to covid. It was a great suggestion and they got my windows tinted much quicker than estimated or anticipated and it looks awesome. Ill be back eventually to get the windshield done.
Great Service dropped my car off one day got it back the next. No hassles. Don was very helpful & knowledgeable also Professional. Now my car audio sounds great. Thanks guys.
Donald was awesome. Extremely tech saavy!
I got an entire factory speaker redo in my Dodge Charger, Donald recommended what was a good option for what I was wanting and didnt disappoint. My system sounds awesome, from my front deck to my trunk. Thanks guys at Columbus Audio Reynoldsburg.
They are an extremely professional team, with great customer service, this location has so much to offer, window tint, clear auto bras, remote starters, an tons of audio, they installed a remote starter on my youngests car, will definitely be doing business with them in the future, be sure to stop in for a wide range if auto customization
Donald was great! Had me in and out with my window tint and I got it for a great deal during their 12 days of Deals. I was a little worried considering the area but they kept my car in a locked and watched area after hours and made me feel a lot safer about leaving it there overnight. Definitely visiting this site again!
I spoke to John about an older vehicle I have. He helped me greatly!! Saved me a ton of money!! These guys are the real deal visit them very Expertise!! - Joe
Don and John are fantastic! Fixed the Viper on my car and I was out of there within 15 minutes.
I purchased this car remote for Christmas for my wife. I had no idea what to buy but the people at CCA were so helpful. We set up a time to bring it in and I told them that the day we were having it installed was my wife’s birthday and they made a point to get it done very early so we could go out and celebrate. They really took care of us. Will definitely go back when I purchase another.
Called to set up an appointment at the Reynoldsburg store. The person who answer the phone was so rude. All I wanted was information about upgrading my system. The funny part is the Reynoldsburg store was the ones that installed it about 4 years ago. I guess they don’t want repeat customers. Luckily I found another place that would do it without the attitude. I will not go back again to the Reynoldsburg store.
Reynolydsburg location only.One of the salespersons was very frustrating, maybe our personalities didnt mesh.Went to a competitor that was way nicer and not frustrating.I used the competitor previously so I know the materials were good and will last.
Good customer service, pleasant and professional employees. The service I had done was done timely and completed correctly yet ahead of schedule
Very rude. Didn’t even greet me when I came in. I was confused as to who was even working and who wasn’t??? Will not be back. Never fixed my issue and said I have to come back. Terrible service, I was the only customer by the way.
Clean environment. Welcoming staff and they explain everything to you. They take their time to answer all your questions
Good customer service
A paint very good information regarding possible future work to be done by Columbus car audio.
Excellent work installing window tint film.
Absolutely, 100% recommend this place to anyone looking to have electric stuff done to their car! Great people, great products, and an overall stress free experience. John specifically was incredibly helpful. Thank you very much!
Great experience and the guys were super helpful! Definitely will go back.
I can not say enough on how Professional and Caring the Staff at the Reynoldsburg Location was. Especially Todd Godwin! He absolutely went above and beyond to make sure all went well!Highly Recommended! Thanks guys!
I love my new touch screen Bluetooth radio! Donald assisted me with picking out a new radio. He was very professional and helpful. The parts arrived earlier than expected and the installation only took an hour which was even better! I highly recommend Columbus car audio!
I had a great experience at CCA. The sales process administered by Donald was fantastic. I visited the store twice prior to purchasing. Donald was extremely knowledgeable and helped me choose a system that was perfect for my needs and my budget. It sounds great!! Many thanks to the installation professionals as well. As I had no one to pick me up (and living clear across town] it was important that the work be done the same day. Not only did the installer stay late to make it happen but the installation was done perfectly as well. MANY THANKS! If you are in the market for any car audio upgrade work you cannot go wrong having it done at Columbus Car Audio. They have been in business for a long time and there are plenty of reasons why. Thanks again to all.
I just want to thank you guys very much for doing such a great job on tinting my windows, giving great service, explaining everything and not trying to up sale me or have me buy extra stuff. I love how my car looks now. Thanks again❤
Dont even waste your time going here. WAY overpriced items. Terrible customer service. Just go somewhere else.
Friendly and helpful staff and great completion time. I am very happy with my purchase and would recommend them to everyone!!
That place is ok but the one of the guys was just rude and acted like I was bothering him maybe its just especially when he found out I was using a secondary finance company I just felt like I was a second class citizen
The staff was very inviting when I walked in this morning. John was very helpful and explained things to me without trying to sell me something I didn’t need. Thank you for getting me in so quickly without an appointment. Definitely recommend this location
I had Columbus car audio put a complete radio system in my 1968 mustang. Including 2 8 in subs in the trunk. There was no existing radio or wiring. I told Justin what I was looking for and he worked up a quote and emailed it to me right away. Price was right in my range and fair. After I dropped my car off he kept in constant contact with me through the process and sent me photos of the progress. The tech that did the installation did an amazing job. All wires are hidden and everything sounds awesome. He even bolted down my seats better then they were when I dropped off the vehicle. He tested the electrical system and added a much needed body ground as well. I feel completely comfortable taking all my vehicles to CCA. Thanks guys I love my new system.
CCA did a great job on my Jeep Rubicon. Super fast turn around and great prices. Justin answered all my questions and made great recommendations to help me out with deciding and Dan the certified tech in there did an absolute amazing job on the clean install of my head unit and subs. Everything looks factory. 100% recommend to everyone.
Justin was great! Got a full speaker upgrade with a sub and amp. Super professional and helpful. Ill be back for sure 👍
A while back I took my rare, 25 year old car here. This car was still running on all original parts so I was worried about having anything done to it. I wanted to retrofit it with an auxiliary jack while keeping it as stock as possible, but the built-in factory touch screen from 2 decades ago was known to be finicky. They did a great job, and I left satisfied (with still no issues in the 2 or so years since).This time, I went in for another car. I had just received this car so I wanted to go over my options as the initial state of affairs of the audio system was pretty poor. They were very patient and were happy to talk through all of my options and the pros and cons of doing one thing over the other. As I waited in the office for my car to be finished, several other customers came in with varying degrees of budgets and ambitions and everyone was treated with the same enthusiasm that I had received.They take pride in their services, and they do fantastic work. It really felt like I was having a conversation with a fellow enthusiast and not just an employee, and I really enjoyed that. Id feel just as comfortable bringing my brand new car here as I did bringing my 25 year old collectible - 5 stars. Kudos to Todd for the labor and Justin for the very pleasurable discussion and sales experience!
I have no complaints I am pleased with the service I received. They have top notch equipment for any car, I will recommend this place as the place to go.
I had CCA install a remote starter on my Lexus RX 350. Their service was very professional and they took the time to set up the application that came with the device. Pricing was fair and reasonable. I would recommend CCA for this type of installation.
Top notch service and great installation! Justin was more than helpful and answered all questions. Great experience.
Donald held my hand through the entire process--New Sub, Audio enhancements, security and alarm system, Remote start and they even fixed an issue I had with my radio. All of this 5-star service was done in literally one day (about 8 hours). Step 1: Drop off. Step 2: Pickup. Step 3: Enjoy your new Awesome enhancements. Thanks Donald and Columbus Car Audio. From one business professional to another--You rock!
I went to the Reynoldsburg location. Most of my dealings with the company were with Justin. Let me just say they do everything they can to earn your business! These guys are awesome! The new system that Justin picked out for me is amazing and I already know Ill be going back in the future!
Garbage. Horrible customer service
I have a 25 year old Japanese sports car that is very difficult to work on due to lack of space and the original radio design and size. Late in the 90s, another shop worked on the radio and botched it. So, I was wanting to get the radio replaced as I was getting the car restored and freshened up. One of my pals, who is a super audiophile recommended Don and Dan over at Columbus Car Audio. I am familiar with his car so I saw they did a great job on that. I took my car there and Don took a ton of time going over radio, amp and speaker options for the car and took into account my music preferences and how I wanted it to look (stealthy or not). He drew up a parts list and a plan and Dan installed it and it sounds amazing and it looks and fits great. They did not have to cut any door or console panels and it looks as if it was designed for the car. Dan built a subwoofer box and hid the amp. Now those look like part of the car as well and he did it without taking all my storage space. The only regret I had is I did not go to Don and Dan earlier. :-)
Very professional. Columbus car audio did a wonderful job on my remote starter for my truck.
I needed a rear view camera for my car. Justin showed me and discussed my options and quoted me differences in price to include parts and installation. I made my decision and scheduled an appointment that day for install the following week. Since I chose an in-dash camera/stereo/bluetooth there were parts that had to be ordered specifically for my vehicle to fit correctly and give the appearance of a factory install. I arrived on install day and received a call later in the day that my car was ready. Justin took me out and walked me through how to do pretty much everything basic that I needed to know and synced my Bluetooth too. This was an easy and therefore positive experience all the way around. I would not hesitate to give them my business again. Thank you!
Very smart and helpful folks. Dropped my car off and they had it back to me in 2 hours.
They programmed my Viper key fobs for me in less time. This company is the best, I would recommend this place to anyone, they are good people.
The only place I go to do anything for my car audio and I would recommend it to anybody who wants to upgrade their vehicle sound system or alarms
John is the bomb 💣
Had stereo swapped out from factory and prefabricated subs put in Great install and friendly and knowledgeable sales staff and installers
I spunt 400 bucks there and the things i brought didnt work so thanks 4 nothing
Was very understanding,made time to always check on my car and made sure that if it wasn’t working he would always make me a appointment
Went in to the Reynoldsburg location to take a look at A/V receivers with Apple CarPlay and Donald was incredibly helpful and made a great recommendation. I came back in this week to get it installed and everything turned out great. The guys were able maintain all of the functionality of the steering wheel controls and stock USB port, making it look as well integrated as any factory installation. I don’t know why anyone would bother with a place like Best Buy when you can have it done by true professionals at Columbus Car Audio.
Installed a whole new sound system in my car. At first they set the bass to a little lower than I wanted. I went back and without hesitation they fixed it to exactly how I wanted it. The guys there didnt try to sell unnecessary things to me either.
It’s 11:30pm and I just came in the house from doing some repairs to my car stereo recently put in by this company. My truck blower was acting up so I found a way to fix it myself and bypass the extreme expense of the car dealer. Well, just like I thought I took the dash apart, moved my new stereo to the side and fixed my heater like a champ. Now the bad news... My microphone and back up camera didn’t work for my app radio, once I had everything back installed. I’m in my truck several hours a day and I NEED my Bluetooth set up. Tonight I came home and removed the dash again to fix the problem, only I couldn’t figure out what was wrong. I remembered Donald emailing me late into the evening answering questions I had before purchasing he unit, and I thought I wonder by chance if he would have any idea about what’s going on, and if he’d respond tonight while I was working on it. Sure enough, within just a few minutes of my sent email there was a message from Donald with some much needed assistance. Mind you, this was well after their office was closed. We exchanged about 4-5 emails over the next hour or so, and at the end I thanked him for his “above and beyond” customer service. I cannot remember another time in all of my 42 years that ones customer service matched the service I got today. I am (and will continue to be) a repeat customer of Columbus Car Audio. Thanks again Don, for your stellar customer service.
John at CCA has taken excellent care of my vehicles and goes above and beyond with customer service. I have had windows tinted and stereo equipment purchased and installed through them due to John. I originally started shopping CCA back in the 90s and still proud to say that I continue to shop there.
Donald from Columbus car auto is the man..I have always had Great service from both branches and Donald from the Reynoldsburg office has always been so much help. I totally recommend Columbus car autoThanks You Donald
Jeep Wrangler 2006Factory everythingRecommend subthump speaker box for subwooferHidden, secure....sharp!!Added Amp, some speakers and after a perfect install....Sounds amazing!!!Thx Justin and crew!!!
Got great customer service from John. A+ experience
Always have awesome experience and awesome customer service, Ive been a customer for awhile and have always been satisfied with their service and work!!
Had the right part /happy/the price was very high/mark up too much/
Horrible at thier jobs. Sold me a bunch of unnecessary equipment. I have returned to the store 6+ times and they still didnt fix the problem. Save your money and just got to Best Buy audio department. This place is complete GARBAGE!
Pure Excellence!From start to finish Justin and Donald were there to address all of my questions and concerns.At first I was hesitant to have my car audio system upgraded professionally. This hesitation was partly based on past negative experiences with other car audio companies.My hesitation soon went away when I visitedCCAs Reynoldsburg location.Justin helped me design an appropriate audio system for my car. No high pressure sales. No negative vibes from him whatsoever. Donald was also very professional by contacting me in regards to my car speaker system and some changes along the way.When I picked up my car Justin even went over how the system worked and settings as well. My audio system is one of the finest Ive heard in a long time and Im a picky, veteran audio engineer. Nothing but good things to the team at Columbus Car Audio.
Overpriced. Felt like salesperson didnt think I was serious about purchasing anything. The conversation was like pulling teeth to get any info on the products about which I was inquiring. If Id known nothing at all going in there, Id never have known what to ask.
Knowledgeable staff got me what I needed
Great place. After the install was done they walked me through everything. I now have Bluetooth and a mic for handsfree phone. They also tuned my component system and subwoofers perfect. Every type of music sounds great on it!
I went there to get my Bluetooth repaired. Justin and his staff took great care of me!
Had the guys install a audio system and a remote start and security in my van its only been a few days but im very impressed with it and was very pleased with how i was taken care of by justin and the team i will be returning for future upgrades for my van!! Thanks guys!!
Great service; prompt and trustworthy!
Great customer service, very knowledgeable, the guys there knew exactly what I was looking for .. this is my place to go for all my car audio needs thanks guys
Very pleased with the staff and the work which was performed
Since I moved to South Carolina, I figured I would just find a comparable shop to CCA locally. Unfortunately, I just never felt as comfortable with any of them as I am with CCA. So when the time came to put together my dream system, I decided that I had to make the trip back home to CCA.And I am really glad I did. I got great advice from Donald on design and product selection. All of his advice was based on my preferences and he only recommended what would give me the results I wanted.The installation was perfect, too. They mounted my amps to the seat backs in a way that still lets me fold them down and the sub can be easily disconnected if I need to remove it. The wiring looks perfect and the stereo is such a perfect fit, it looks factory.Then there is the sound...that is where their expertise really shines. My system sounds amazing! It really is everything I always wanted. It is clear, powerful and as loud as I ever want it to be. There are no rattling panels or unwanted noises anywhere. I truly couldnt be happier. Keep up the great work, guys!
Great service and staff
Sorry disregard my rating never been to the store im just curious if they could help me out with 2 issues i have1. My rca cable placement to eliminate static (i know this because if u pull out the head unit the static goes away plus i had custom vehicles check it out)2. My radio randomly shuts off and comes back on its just the radio that does this
I had 2 remote starters installed in my pilot and camry...The were both done by in less than 2 hours...I bought one before black friday and when I came in on black friday, they gave me the reduced pricing no questions asked, so I bought another one. The group at the reynoldsburg store are very professional, and do a quality job...2 months after install I neede to change the on-time form 15 to 25 minutes and they did it on the spot..took less than a minute...I would recommend this store and give them high reviews..
I am the Promotions Director for WLVQ Qfm96 and earlier this year we put our Q truck in the hands of Justin and the guys at CCA for an upgrade. They did an absolutely amazing job. They installed a new radio, new cab speakers, and most importantly new boxes in the back of the truck with new speakers that now blast Iconic Rock all over Columbus. As THE heritage rock station in Columbus we have a reputation to uphold when it comes to cranking classic Rock N Roll tunes. Thanks to Justin and the guys at CCA in Reynoldsburg that reputation continues to be upheld.
Bass
Excellent customer service! I highly recommend these guys!
They are very knowledgeable and provide turn key solutions.
Great people & service.
I dont think they want to put radios in. The guy was very discouraging about what they could do for me
Got a new stereo installed through them today. Totally satisfied with the product and the customer service!
Clean
Helpful!
Rock and roll!
Great service