Alphagraphics Rexburg is always so easy to work with. Their staff is knowledgeable and helpful. I have never been disappointed with my products. From the smallest printing job to the biggest they are willing to help and make sure that I receive what I need. They are timely and professional. They are my go to print shop and I will travel to Rexburg just because of their great customer service.
I absolutely appreciate the fast, professional responsiveness of AlphaGraphics in Rexburg. I print lots of things for my classroom, but we also printed our daughters wedding invitations at AlphaGraphics. Theyre always so good to work with. I love that they email or call with questions before printing. My things always, always look amazing!
I recently started an auto detailing business and Alpha Graphics has been such a big help in the marketing aspect! I’ve gotten flyers, business cards, and shirts with their help. They are very professional and willing to answer any questions and concerns easily and in a timely manner. I was very grateful for their flexibility as well, especially when it came adjusting my orders. I recommend them to anyone looking for basic printing needs, or to those advertising their business!
Alpha Graphics is a phenomenal partner. I’ve used them for printing of books, posters, calendars, you name it. Their quality is always superior and their pricing is great. Highly recommend them to every business!
I enjoy working with their team! The products are amazing!
The product came out wonderfully. They were helpful on the phone. Just a little rude in the actual store. They had to ask my name three different times too. Its cheaper to get my product online so I probably wont return
Quick and professional! Awesome service and great staff!
Very helpful and kind staff. Got my order placed and printed in the same day! Highly recommend this business.
As soon as I confirmed the image was the correct size and format the image was printed and ready to pick up in just a few hours. Very responsive and printed image looks prefect.
The experience was good! I did have to go back because they miscounted my prints but they were quick and positive about fixing the situation quickly.
We have used AlphaGraphics for over a year, and we are very pleased with the job they do.
Just got done with a project with Lindee Wilkinson and she is a ROCKSTAR! Definitely knows her stuff, very efficient in responding and getting results, and her creativity was EXACTLY what I was looking for. She was so great and a good representative for AlphaGraphics!
Quick response and turn-around time. Always fast and professional.
Dylan is the best to work with! Be sure to ask for him.
Fast and super high quality. Prices cant be beat. Our go-to printer for our business cards, brochures, and other marketing materials.
The personnel at Alpha Graphics are professional and friendly. The quality of the business cards was great. Im sure I will return.
Fast turnaround time with lots of options available. They have been great to work with over the years especially with short deadlines.
Our business cards are printed the way we ask for them. Accurate and timely.
My initial request for them to send me a couple of packets for two of my courses was responded to within a few hours of me sending it which I appreciated. They gave me a call and talked me through my shipping options and gave me an estimated delivery time. Very helpful and professional.Unfortunately, I was not informed when the packets were returned to them twice by their delivery services, so I began to get a bit impatient and emailed asking about it. They informed me of the situation and sent me a tracking number for the third shipping attempt.At this point however, I had already done 2 weeks worth of school without the packets. I therefore requested that I have the shipping refunded since I paid for 3-4 day shipping not 2 week shipping. Their manager was polite, apologetic, and professional in his response and immediately started the refund process for the shipping.So, even though things didnt go as planned, I did appreciate their professionalism and their willingness to seek improvement. I admire businesses who try and learn from their customer experiences and do their best to reconcile when a mistake is made. Highly recommend them as a service!
I was able to send my files over email to Alpha Graphics, which was so easy and convenient. They were really fast and apologized for not being even faster. My prints were super cheap and looked beautiful. Highly recommend.
Great people! I needed some shirts done and I was in a tight deadline and Alphagraphics stepped up and did an amazing job. Thank you!!
I come almost exclusively to you guys for your type of services. Im always impressed by the quality of what I receive. Your quotes via email come back quickly, and your people are friendly. The girl who helped me took quite a while to input everything, but it seemed like it was a little bit new to her, and she was still very pleasant. And I appreciated that she took the time to ask another employee that she had done it correctly rather than hurry through and do it wrong.
The staff at Alphagraphics were awesome to work with! They put together a design that was exactly what we were looking for. They were so fast in delivering our final product. I will definitely be working with them again in the future!
I have always had a good experience here. They get my orders done in a timely manner and make it look good
I was very happy with my experience. It was easy to communicate with the team and I felt taken care of. My calendars turned out fabulous and my customers LOVE them. The pricing was excellent for the quality.
Very fast, and cheaper than anywhere else we could find to print out wedding announcements. The pictures were a little darker than they look digitally, but were still happy with the end result. They make you look over a sample though before they print the whole batch, so that was probably our fault
Fast and super friendly
Awesome. Great turnaround time
They were very competent, professional, and helpful. I love Alpha Graphics!
I don’t know if they hired new people or what but, they are flat out jerks! I had things professionally printed for my business and they messed it up big time from the colors to distorting my print! VERY FRUSTRATED WITH THE SERVICE.
Robbie and Dylan went above and beyond at the Rexburg location to complete a last minute large rush order during the holidays for us. They were more than accommodating and stayed at work well past closing time to make sure they delivered on time. Highly appreciated!
Ive been working with Alpha Graphics for 5 years now and they never fail me on quality. Professional customer service and speedy turn around on printed material.
Matt and Dylan are the best there. Very communicative and quick about everything.
Ive been to AlphaGraphics two or three times now and have not had a negative experience yet. Most recently, I needed a poster on foam core, so I emailed the shop before they opened and then headed over to see if maybe I just work with them in person. When I arrived they had already printed my order and anticipated my needs perfectly. I was in and out super quickly and it was less than $6 for an awesome piece of presentation material. I definitely recommend this place. I cant speak for other locations as Ive never been, but if theyre anything like Rexburgs AG, theyll take good care of you.
My orders have been completed super fast and the employees have been so nice. There was a problem with one of my orders and they immediately corrected it. I have recommended alphagraphics to lots of my coworkers because Ive been so happy with my prints. Thank you!
The customer service at AlphaGraphics is amazing. We had a very large order of postcards and they did all the work including mailing. The process was easy and convenient. I never even left my home. Everyone was friendly, helpful, and prices very reasonable. We will be using them again in the future and highly recommend them to others.
I love the service theyve given us! From personal texts to make sure the order is right, to catching problems with the file before printing. Theyve always made it right if theres been a problem with the order. Im very happy with the way they conduct business and I wish more businesses around here had the same great customer service!
The professionals at alphagraphics took our vision and executed it as desired. We appreciated the willingness of the design team to rework elements and suggest improvements that resulted in a product better than we expected.
This place kind of rocks! Came up late and the workers were very accommodating and kind. They were fast, friendly, likeable, and happy. They were able to help us with all of our problems and solve everything we needed. In and out in 45 seconds and 49 cents! Highly recommend this place, I cant stress that enough
We appreciate the professionalism that Alphagraphics continues to offer us.
I was working with a very picky bride (who was remote) and the staff was SO patient. I really appreciated this level of helpfulness and professionalism. Thank you so much for all of your help!
Thank you for the exceptional service. We appreciate working with Robbie. He is very professional, reliable, and has helped us plan several projects to make them more effective.. Your design staff have always done a terrific job and exceeded expectations for quality and a timely response. I highly recommend Alpha Graphics.
Mat was courteous and helpful on the phone, Lindee was accommodating and patient as she helped me design what I needed. The order was done promptly and turned out just as I had hoped.
We wanted to order graduation announcements and contacted alphagraphics via e-mail. They were quick to respond. I emailed photos and wording of what I wanted. They again were quick to respond and gave me a quote that I was happy with. I went into their office to make the final order and was very impressed with their customer service. They emailed me the final copy for approval and I was pleased with it so they went ahead and printed them the next morning. When I went to pick them up 25 of the announcements were not as expected and they quickly took care of it by re-printing them which took about 5 extra minutes. Their customer service is excellent and the product was of high quality. I would definitely recommend them.
They did a great job printing and preparing our order. Very accommodating and try to get the best job done for us.
The print quality is great! I had an issue with a couple of the pages being slightly cut off, but they were great to work with and resolved the issue:) Thanks alphagraphics!
I really appreciated the work on the banner we ordered for our return missionary. It was done well and quickly. They also worked with us on compromising on the price that was quoted, where it ended up being more than was quoted. Would definitely come back to you guys again. You do great work!!
This shop probably does okay with standard black and white copies, but they have continuously disappointed to me with their colored scans. I am an artist that sells prints of my work and have tried to get scans of original artwork and prints of them at Alpha graphics and each time I leave extremely frustrated. I have talked to the manager once before and he has told me to ask for specific people to work with because not everyone knows how to use the machines enough to get the product that I want (which seems ridiculous to me, they should always have someone there who knows what their doing that the other employees can at least ask for help) I went there today to get only 3 prints done and was there for over an hour and left very disappointed. I worked with two different employees and one even asked a manager that was there for help, but no one seemed to know the right settings to not have my piece completely washed out, or have a side of it chopped off. The colors were changed drastically and the entire size of the image was changed even though I hadnt asked for that. I finally just gave up and left and drove all the way to Staples in Idaho Falls and within 15 minutes of entering the store they had my prints done beautifully. I dont know if they just dont have the right machines to do art prints or if they just dont have the know-how but I would NOT go here to get any kind of colored scan done. I added a picture below of the difference. The first picture is the print I got done at Staples, the second is the one I got done at Alpha Graphics. You can definitely see how the color was changed and how the whole middle section was totally washed out. I hope in the future they either train their employees better or tell customers they are unable to do this type of work because it was a waste of time and money.
I needed some items printed for my brothers viewing, and it was very last minute. Robbie literally took care of everything and stayed late to make sure we had what we needed. My brother Josh Parkinson (who passed) and I have used Alphagraphics for years so it was amazing to have that level of care in a time that I so desperately needed the help.
Robbie and team are outstanding! Always get what I am looking for with a shared vision. In addition, the quality of work is far superior to other options.
Super responsive. Always deliver with a high level of quality.
Amazing group of hard working people at Alphagraphics. They do everything they can to accommodate our needs, and do it with very friendly customer service!
I have worked with Britley once before and she was fantastic! This time was no different. She was so helpful and went above and beyond to make sure our order was perfect. If I need anything printed I will absolutely come to here first. I would highly recommend this company. Thanks
It has been great to work with them for both professional and personal printing and production needs. They always deliver a high-quality end product. I know that no matter what crazy request I throw their way, theyll always come through.
Every employee I have worked with at Rexburg Alphagraphics has been exceptional! My most recent order was a rush deal. When I arrived to pick up the order, the store had just closed, but Robbie opened up the store and found my order for me anyway. Thats going over and beyond the call of duty! Thank you everyone at Alphagraphics.
I always know I can get professional work from them, they are great to work with and get things done in a timely manner.
Alpha Graphics is AMAZING! Super friendly, super fast. We use them for anything and everything that needs printing. Very impressed with them.
I had a problem with my order (all my fault) and everyone i talked to to get the order corrected was amazing. Defiantly enjoy working with you guys!
The employees are very willing to help even under a time sensitivity issue. They were courteous and kind and giving to my need at the time. I will be back and will tell anyone to use Alphagraphics for their printing needs!
Great work as usual. Thank you!
I’ve used Alphagraphics for years now for several local businesses and I’m always so impressed at the quality of the products but also the customer service and speed with which they respond to my emails and fulfill my orders!
Excellent customer service, quality of work, and commitment. Thank you.
We use Alphagraphics for a variety of things, posters, flyers, business cards and ouch cards. We are always very happy with their service and work. Highly recommended.
Easy to work with and helpful. I had to place an order from out of state and they made sure everything was done on time as well as top quality.
They were by far the cheapest place to get my invitations printed! The staff are incredibly kind and patient, and will help you in whatever ways they can! They even remained patient as I came in 5 mins before closing to see if I could pick up the envelopes Id ordered even though they told me everything would be ready the next day. They were more than willing to get together the parts of my order that were ready and have me come back for the rest when it was complete. I think most associates wouldve made it very obvious they were annoyed by me coming in right before close and asking for things, but they seemed more than happy to help me out.
If this place had a theme song, it would be Brohemian Rhapsody. The dictionary defines commitment as the state or quality of being dedicated to a cause, activity, etc. I define it as Alpha Graphics. The workers in this place are sure to bring a feeling of ecstasy as pure as the source from which it sprung. I swear, each worker has been personally voice coached by a unique demi-god - like Jeff Goldblum. Each one was hand-crafted to tear straight into the hearts of men. These legends bow to no man, woman, or child, save it be the faithful customers. Our plea is that you, the common internet browser, enter this fine establishment and start on a journey that will bring a smile to your face, cash to your wallet, and love to your hearts. Also does great decals. Amen.
Every single time I go to AlphaGraphics they treat me like the customer that I am. They are so freaking helpful. It shocks me that more local business in Rexburg aren’t like this. They HONESTLY care to do everything they can for you.
Excellent customer service, wonderful people working here.
Alphagraphics made and installed a new sign for my business as well as vinyl for my door in a professional and timely manner.
I always have good experience at alphagrapics. Everyone is helpful and friendly and very capable of getting the job done.
Britley is so helpful. She listens to the direction we give. She offers different services that you offer that might help me in addition to what I asked for. I hope I work with her always!!!!!!!!!!!!!:)
I am very unhappy with the service at Alpha Graphics here in Rexburg. I honestly never leave bad reviews...ever but I just feel that the service Ive received from Alpha Graphics multiple times deserves something to be said. The most recent service was for a project that needed multiple prints mounted on foam core and cut out. I placed my order early that morning and hadnt heard back at all. I decided to call around 4pm and was assured that my job would be printed by the end of the day. Still hadnt heard anything and it was 6pm (they close at 7pm) so I decided to just go in. When I arrived, they told me it would take about 15 minutes. An hour and 20 minutes later they came out with my job, and as I looked through it, I noticed one of my prints was missing. Since it was after they closed, they said that they couldnt reprint it. Not only that, but my boards were cut out so badly that I received a significant grade reduction due to the unevenness of the cuts. I would give them the benefit of the doubt, but this kind of service has happened to me multiple times so this last visit is really what made me decide to leave this review in hopes that the establishment can be improved.
The customer service representatives are simply the best, so down to earth and willing to help, I love them.
Great people, great services, great products!
My first time here wasnt so great, but as I get to come here more, it changed. Maybe it was just that one employee, or maybe they are having a bad day. Anyway, this place has a good staff. They work fast, and they really try to help you get what you need— maybe even better. I think this is also one of the good cheap places to do printing for the quality.
I cannot give enough praise for all the help I received at AlphaGraphics! I needed help with a project and Sabrina was right there every step of the way. She was so courteous, and patient in helping me to get my project just right. I will always do business with AlphaGraphics.Thank you again for all your help!!
I love how kind and attentive everyone is at AlphaGraphics. THANK YOU!!!!
Weve used AlphaGraphics for work on several occasions and they have never disappointed us! When we needed something in a pinch, AlphaGraphics made it happen that same night! The staff is always friendly and pleasant to work with. Prices are reasonable and the product is high quality. I love working with AlphaGraphics and highly recommend them.
I have worked with Alphagraphics for many projects ranging from business cards to large outdoor signs. I have always come away happy. They are friendly and take the time to listen and answer any questions I have. In the rare cases that I have had an issue with something they always go above-and-beyond to make it right.
Always timely and great service. Highly recommended.
GREAT!!! service as always.
Got great service here. They were very willing to help make the right size for my print and laminated very professionally. Nice space for business.
Very timely and professional. Highly recommend!
Very helpful and responsive! I needed to make a poster on a time crunch and they were able to do everything perfectly and quickly! Highly recommend.
They did a good job but out of the three times that I went their machines broke and it took 30 minutes to reboot them again. The third time still took a lot of time. If you need to get something fast I would suggest to plan ahead.
I love Alphagraphics and will use them every time I can.
The staff have always been super nice and accommodating. Ive never had a problem with any of the things that I print here. The only problem is the wait. If you show up when their is a couple of people there already, you will be there for a while. But other than that its great if you need to print anything
Best printing experience Ive had
Amazing service. Steven took his time to figure out how to do to something for me that they usually dont do. Earned my loyalty!
I love Alphagraphics. They are quick with great quality.
Great staff, great quality, especially for the quick turnover of student employees constantly in the training process, if you have any concerns about cost usually just asking them to double check it works out great in case theyre in a hurry. Very nice, planning around finals helps a lot as well. They do a great job with the quality of the print especially!
The end product was outstanding and we got exactly what we asked for.
Great and very fast service from this business every time we use them. Highly recommend.
Alpha Graphics works fast and the employees are very helpful. They do excellent work and are not afraid to recommend you to other stores if they don’t have the service you need. Saying they have quality customer service doesn’t do them justice. I use them for all of my printing needs in Rexburg.
Worst customer service I have ever experienced. I sat in line for 20 minutes for a single print while one worker sat and chatted away with the people in front of me. The other workers sat in the back doing who knows what. The workers show no incentive or desire to work fast. I will NEVER come to alpha graphics for anything ever again. I would definitely recommend avoiding it unless you want to stand in line for hours.
We got the impression that the employees at this shop dont know what theyre doing. I can understand having a difficult time training employees with the amount of turn-over from the college students that work here, but things were ridiculous. Allow me to explain.My wife is a landscape artist and makes prints and stickers of her originals so that she can sell them. As Brittney Tidwell has previously noted, its extremely difficult to get prints of colored art pieces without serious problems with the colors at this shop. Additionally, they cut off the artists signature when cropping the photo. However, thats only the tip of the iceberg.My wife went in there for the first time and explained that she wanted stickers. She was told that they were 50 cents each. She then explained that she wanted waterproof vinyl stickers and the employee confirmed that it was 50 cents. Upon this pricing, my wife requested 40 stickers (totaling to $20 without tax). She ultimately received 26 stickers at the price of $36. Frustrated, my wife contacted them a day later and explained that she was told that the stickers were 50 cents each. The manager held firm on the price and when we showed the receipt the manager explained that we received an extra 6 stickers free of charge. We decided to wait to speak to the original employee, and came in a day later. The original employee explained the pricing that the manager had told us, but then explained that there was a $2 charge that the original employee then reimbursed my wife for.Pricing is not clearly stated in any way. It is not posted in the store to be read, and because its verbal in nature it seems to change every time you speak to a different employee (and sometimes even changes with the same employee, apparently).In their defense, they were very professional and kind when we raised our concerns. Also, the stickers that we did receive were very high quality. This is why I gave them two stars instead of 1.My wife and I will not be returning to this shop due to the unprofessional nature of pricing. I do not recommend using their services unless you are prepared to nail them down to a price firmly before using the service. Also, upon looking for other services, we found that they were rather overpriced.
I have to pick up paperwork from them for work all the time and the staff is very professional and quick at what they do!
In my business we are constantly emailing blue prints and architectural drawings to Alpha Graphics. They get them printed out quickly and immediately email us back with a notification. Price is good too. Lynn is the bomb.
They do an okay job, but they always have SUPER inconsistent pricing. Litterally printed off the same stuff during an evening, and the next morning, and it was different prices.Employees are fairly nice, but they always seem to have excuses, even if your file is set up EXACTLY right. Oh, our printer is slow. Oh, your file is too high. Oh, our printers dont align that well. Also, when I was getting my stuff bagged, I asked for a plastic bag rather than paper, because it was snowing outside and I didnt want to get my stuff wet obviously. The red-headed guy had the audacity to say we only give those to customers who pay over a dollar even though my total came out to $1.07 that morning, and I paid over $6 the night before. Its like, jeez man, dont be so stingy.Look, Im not expecting much, but if a double sided sheet of work is off not necessarily by an 1/8, but alot more than that, then yeah, Im gonna get frustrated. It took them 5 tries after me stating that no, this needs to go here vs here, they still did it incorrectly. I was in such a rush, I couldnt deal with it at the time. I then took my work to the university print shop and they did it right and aligned the first try. I doubt that Ill get a refund, but Im not angry, just a very frustrated and longtime long-time customer. Ive been going to them for years, and to come back to this is suprising to say the least.