Awesome service and really good prices. I sent a package with baby formulas to my family in China and it arrived in less than 3 weeks. The staff was friendly and professional.

Never answer the phone, worst service never ever, my Package been shipped for 4 months already, it still doesn’t receive yet

Never answer the phone call.Never.

If possible, I will definitely give 0 stars. 1) They promised 2-3 weeks of shipping time, but in fact it was more than 6 weeks. In this process, we contacted the courier company more than once. Either we evaded the fact that our confidant did not know the condition of the goods, or we did not reply at all and turned a blind eye. 2) The worst thing is that of my 3 boxes, 2 of them are completely damaged. The iron tin of baby milk powder inside was broken, and the powdered milk was scattered everywhere. It can be imagined that we have been waiting for more than 6 weeks and received spoiled milk powder everywhere. I contacted the customer service and sent the photos to them. I talked to three employees in their store in total, but their overlord clause states that any damage in transit is borne by the customer! In short, they will never give any compensation. If you encounter damage, you feel bad luck. Never encountered such a courier company! The packaging of baby milk powder is damaged and it has been damp and deteriorated after being transported for so long. Who would dare to feed such powdered milk to their children? In the end we had to feed milk powder to stray dogs. The milk powder cost more than 100, and the freight cost more than 40. The money earned from hard work has been lost in this way, but the express company that caused all this is in a daze. I really dont know what their employees would do if they encountered such a situation. I also doubt whether this express company can continue to operate in the future, with such a bad customer experience. Try to avoid it. . .If I could, I would give zero star to this express company. 1) they promised the delivery time is 2-3 weeks, but eventually it took 6+ weeks to deliver. We tried to contact them, but was told only waiting, sometimes they did not even respond our inquiry. 2) The horrible thing is that my 2 boxes out of 3 were completely damaged, the baby formula powder spills out everywhere in the box (please see pictures). I spent $100+ for the baby formula powder plus $40+ shipping fee, but end up with 2 damaged boxes, and the shipping company did not offer any compensation. I am not taking the risk of feeding the spoiled food to my baby, have to feed it to the homeless dogs. The horrible customer service policy wrote, “the customers have to take full responsibility for ANY DAMAGE during the delivery”. Never see such a thing in my life. If you dont want to waste your hard working earned money, please stay away with this dishonest shipping company. Avoid! I doubt if I will still see this company in this business in the future...

Committed to say that 2-3 weeks has never been on time to go to the first time directly to my parcel lost, after half a year to pay compensation, every time they call the people they are very impatient, WeChat never returned However, the online express information has not been found, the attitude is very poor, send milk powder back to the children waiting to drink, this time the time is more than one month in advance to send out now two months have not received, this pit person The courier company will close down soon.

I have sent it many times, the service is very good, I have never lost a package, and I can send some things that other express delivery cant send! Awesome!

Seattles most unreliable express, said that I dont know the price to put it there temporarily. I said that I will contact us when I collect the money. After waiting for one day, no one will contact. Wechat sent several articles and did not reply. It is not reliable!

Seattles most reliable Chinese express, great